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Discovery Bank CEO Hylton Kallner on tech, AI and the future of banking
Manage episode 472908059 series 3393936
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Discovery Bank CEO Hylton Kallner believes technology is fundamental to the company’s success.
Kallner, an actuary who joined Discovery in its early days as a medical insurance company and who has held various senior leadership roles over the years, tells TechCentral editor Duncan McLeod about the group’s decision to launch a bank when it did. He shares how the business is doing – spoiler: it’s trending well ahead of schedule – and what comes next.
He tells the TechCentral Show about:
• How Discovery Bank is doing financially and how it’s tracking against its business plan;
• Its client base – who they are and who the bank is targeting as its clientele (the answer may surprise you);
• Why Discovery launched a bank into what was already a competitive market and what it’s doing differently to its rivals to attract people to switch;
• The learnings from Discovery Health and Discovery Vitality, and how Discovery Bank has leveraged these in its products and services;
• Discovery Bank’s technology stack, why it chose the IT solutions it did, and why it built much of its banking solution in-house;
• What’s next from Discovery Bank in terms of solutions; and
• The bank’s plans with AI – and why it believes AI could be a gamechanger.
Lastly, Kallner, a prolific reader, shares two of his favourite non-fiction books with the TechCentral audience.
Don’t miss a great discussion!
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Kallner, an actuary who joined Discovery in its early days as a medical insurance company and who has held various senior leadership roles over the years, tells TechCentral editor Duncan McLeod about the group’s decision to launch a bank when it did. He shares how the business is doing – spoiler: it’s trending well ahead of schedule – and what comes next.
He tells the TechCentral Show about:
• How Discovery Bank is doing financially and how it’s tracking against its business plan;
• Its client base – who they are and who the bank is targeting as its clientele (the answer may surprise you);
• Why Discovery launched a bank into what was already a competitive market and what it’s doing differently to its rivals to attract people to switch;
• The learnings from Discovery Health and Discovery Vitality, and how Discovery Bank has leveraged these in its products and services;
• Discovery Bank’s technology stack, why it chose the IT solutions it did, and why it built much of its banking solution in-house;
• What’s next from Discovery Bank in terms of solutions; and
• The bank’s plans with AI – and why it believes AI could be a gamechanger.
Lastly, Kallner, a prolific reader, shares two of his favourite non-fiction books with the TechCentral audience.
Don’t miss a great discussion!
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