🎯 On-Table Ordering That Works — with Manuel Costin from KATE Media

Tech on Toast, The Hospitality Tech Podcast

In this episode, we explore how KATE Media’s dedicated on-table ordering and payment device is changing the way restaurants serve, sell, and scale. Host Chris Fletcher chats with Manuel Costin, Country Manager at KATE Media, about why a physical, brandable device outperforms QR codes — boosting guest control, staff efficiency, and average spend.

💡 What you’ll learn

• 📱 Why a physical device creates a smoother, faster ordering experience than QR codes

• 👩‍🍳 How staff use lights and smart watches to stay in sync during service peaks

• 💰 The measurable uplift in average order value and guest satisfaction

• 🔗 How KATE integrates seamlessly with POS, payments, loyalty, and reporting

• 🧁 Why brands like Heavenly Desserts and Elan Café are embracing the tech

🎧 Listen now on Spotify: Tech on Toast Podcast — On-Table Ordering That Works
🔗 Find KATE Media: katemedia.com | Connect with Manuel on LinkedIn

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