Harnessing AI for Cyber Innovation: Insights from Dr. Amy Hamilton at National Defense University

Tech Transforms, sponsored by Dynatrace

The real question is, what doesn’t Dr. Amy Hamilton do? She’s currently the visiting Faculty Chair for the Department of Energy (DOE) at National Defense University and the DOE Senior Advisor for National Cybersecurity Policy and Programs, and has had previous stops in the U.S. Army Reserves, NORAD and U.S. European Command, just to name a few.

At National Defense University, Amy draws on all of this expertise to educate the workforce on AI and finding the right balance between automation and workforce training. Amy also explores how she teaches her students that cybersecurity has to be more than a 9-5 job, the balance of security vs. convenience, and how it will take the entire country getting on board to make the implementation of cybersecurity best practices truly possible. In this episode, we also dive into the realm of operational technology and the need to look to zero trust as we allow more smart devices into our lives and government ecosystems.

Key Topics

• 00:00 Importance of training, education and AI integration.
• 06:52 Cybersecurity, AI and building codes challenges.
• 09:47 Nuclear facilities need caution, open labs innovative.
• 11:58 Helping students understand federal government and cybertech.
• 15:37 Cyber college compared to traditional university programs.
• 17:18 National Defense University offers master's degree programs.
• 22:06 Addressing the urgent need to combat intellectual property theft.
• 24:32 Passionate plea for cybersecurity vigilance and dedication.
• 26:40 Using automation to streamline cybersecurity operations and training.
• 32:06 Policy person struggles to tie guidance together.
• 33:02 Collaboration is needed for addressing industry issues.
• 38:25 Rethink security for devices in smart tech.
• 41:16 Choosing sustainability as a guiding principle.
• 43:22 Overcome writing and presenting challenges for success.

Leveraging AI and Automation for Cyber Innovation

Emphasizing Efficiency in the Generation of Abstracts

Dr. Amy Hamilton underlines the capabilities of artificial intelligence to streamline time-consuming processes, specifically the creation of abstracts. This innovation allows for a transition from mundane, repetitive tasks to pursuits that require a deeper cognitive investment. Therefore, elevating the nature of the workforce's endeavors. Dr. Hamilton's discussion focuses on the practical applications of this technology, and she cites an instance from the National Defense University's annual Cyber Beacon Conference. Here, participants were challenged to distinguish between AI-generated and human-generated abstracts, often finding it challenging to tell them apart. This exercise not only highlighted AI's proficiency but also introduced the workforce to the safe and practical application of this emergent technology.

How do we use AI in a way that goes from low-value to high-value work? If I'm not doing abstract, what other things could I be doing and spending my brain calories towards? - Dr. Amy Hamilton

Preparing the Workforce for Cyber Innovation

Dr. Hamilton stresses the necessity for workforce education in the context of AI and automation. Aiming for a future where employees are neither intimidated by nor unfamiliar with the advancing technological landscape. She illustrates the Department of Energy's proactive role in integrating AI into its training programs. Thus, ensuring that employees are well-acquainted with both the operational and potential ethical dimensions of AI deployment. Acknowledging the diverse range of operations within the DOE, including nuclear and environmental management, Dr. Hamilton notes that the appropriateness of AI application varies by context. Signifying the department's nuanced approach to the introduction of these technologies. Through education and exposure to use cases within a controlled environment, Dr. Hamilton envisions a workforce that is not only comfortable with AI but can also leverage it to enhance productivity and safety in their respective fields.

Cyber Innovation and Collaboration in Government Environments

Dr. Hamilton's Role at National Defense University

Amy serves as a crucial beacon for educating Department of Defense personnel on comprehensive government functions. With a focus on the distinct agencies and their interaction within the broader governmental ecosystem, she acts as a conduit, clarifying for her students the intricate dance of interagency collaboration. Grants of knowledge on how certain branches, like the Treasury, interact during cyber events. Or the functions of varied components within the agency, serve to demystify the convoluted nature of interdepartmental cooperation. Her teaching elevates students' comprehension of the interconnected roles and responsibilities that propel our government forward.

Environment for Cyber Innovation

At National Defense University, there's a particular distinction made between no-tolerance environments. Such as nuclear facilities, where repetitiveness and extreme scrutiny are valued over experimentation and open science labs that thrive on creativity and incessant innovation. Dr. Amy Hamilton underlines this dichotomy. She established the need for both the rigid reliability of technology in some contexts and the unabated exploration for new horizons in others. These contrasting settings ensure the Department of Energy's multifaceted missions are maneuvered through a lens of both caution and curiosity. Across a breadth of projects from the highly sensitive to the openly experimental.

Attracting Talent to Federal Government

The College of Information in Cyberspace, where Amy engages with the bright minds of the defense community, presents an academic path tailored for mid to senior career professionals. With a suite of master's degrees and certificate programs, the college not only imparts education but also fosters an ecosystem ripe for nurturing government leaders of the future. Despite the widespread perception of financial hurdles within government roles compared to private sectors, Dr. Hamilton articulates a potent alternative allure. The mission-driven nature of public service. This inherent value proposition attracts those who yearn to contribute to a greater cause beyond monetary gain, ensuring a continual influx of devotion and expertise within federal ranks.

So I think there's a huge amount of value of what flexibility of recognizing industry experience in cybersecurity can be very, very useful. But I also think, like, how do we attract people in the federal government when we don't have that kind of financial ability to reward? And I think it's reward by mission. - Dr. Amy Hamilton

Fostering Diversity and Cyber Innovation

Cyber Outreach and Advocating Diversity

Dr. Hamilton touches on the vital role of cyber outreach and advocating for diversity in the field of cybersecurity. She brings up Kennedy Taylor, who is making strides as Miss Maryland by combining her cyber expertise with her platform in beauty pageantry. She engages and educates young people, especially girls, about the significance of cybersecurity. Amy highlights the potential of such outreach efforts to challenge and change the stereotypes associated with cybersecurity professionals. By leveraging the influence of figures like Miss Maryland, there's an opportunity to inspire a diverse new generation of cybersecurity experts who can bring fresh perspectives to tackling the industry's challenges.

The Need for Cyber Innovation

Throughout the discussion, Dr. Amy Hamilton stresses the increased frequency and severity of cybersecurity threats that have surfaced recently. Acknowledging that the traditional cybersecurity models are faltering under these new strains. She calls for innovative thinking and proactive measures to be adopted. Amy notes that measures used in the past, such as security through obscurity, no longer suffice due to the complex and interconnected nature of modern technology. This new reality requires the cybersecurity sector to evolve and embrace zero-trust principles among other modern strategies to safeguard against the continually evolving threat landscape.

How do we correct, just swiftly get around to being able to apply those patches and things that we need to do? And we have to get better out of it because our adversaries are. Our adversaries were taking advantage of this every single day. - Dr. Amy Hamilton

Addressing Risk Aversion in Cybersecurity

In discussing the inherent risk-aversion in human nature, Dr. Hamilton points out that despite this tendency, convenience often trumps caution, leading to increased vulnerabilities. She suggests that the answer is not to shy away from innovation for fear of risks, but rather utilize it to enhance the safety and functionality of technological systems. Dr. Hamilton also highlights the crucial role that industry partnerships play in this context, suggesting that collaboration between government and private sectors is essential in developing effective and robust cybersecurity defenses. By working together, these entities can find the balance between convenience and security, ensuring a safer digital environment for all users.

Challenges in Implementing Cyber Innovation

Importance of User Experience in Cyber Innovation

Dr. Amy Hamilton brings attention to the crucial role that user experience plays when incorporating automation into the workforce. She contrasts the tedious and often frustrating nature of conventional cybersecurity practices, such as manually sifting through logs, with the potential ease automation can provide. Amy uses the example of e-commerce, where users intuitively navigate online shopping without the need for training to illustrate her point that intuitive design is key to user acceptance of automated systems. By adopting user-friendly automation, employees' tasks can be streamlined allowing them to focus on more complex and engaging aspects of their work.

And so I think that we need to really realize that user experience is important. - Dr. Amy Hamilton

AI and Automation in Everyday Life

Reflecting on her experience with AI in website design, Amy describes the simplicity and efficiency brought by AI-assisted tools that automatically generate content based on keywords. Thus eliminating the need for extensive technical knowledge in web development. This underscores the tangible benefits of automation for individuals without a background in coding. Moreover, Amy emphasizes the societal shift toward greater reliance on automated systems by referencing Disney World as a model of successful automation integration. The theme park's seamless integration of automated booking systems, fast passes and reservations highlight how well-designed automation can augment the customer experience and efficiency in large-scale operations.

Partnerships in Cyber Innovation

The dialogue shifts toward the collaborative effort required to tackle cybersecurity breaches. Dr. Hamilton mentioned the expansive SolarWinds incident as a key example where AI and automation have a role to play. Amy underscores the significance of industry partnerships and a unified national approach for enhancing cybersecurity. The incident illustrates that automated tools and AI are not only about convenience, they are instrumental in swiftly identifying and rectifying vulnerabilities in complex digital systems. By automating these processes, agencies can respond more effectively to cybersecurity threats, underscoring the need for automation that complements and enhances human efforts in maintaining security.

Educational Technologies

Amy advocates for the use of educational tools like Khan Academy, which can benefit children by offering a controlled environment for learning. She stresses the importance of early cybersecurity awareness, suggesting that exposure to best practices should align with the first use of digital devices. This early introduction to cybersecurity principles, aided by educational technologies, is vital in preparing the next generation to navigate the expanding digital frontier securely. Automation in education, therefore, serves a dual purpose, streamlining the learning process while simultaneously fostering a culture of digital safety awareness from a young age.

Executive Orders and Collaboration for Cyber Innovation

The Administration's Challenges in Artificial Intelligence Regulation

Dr. Amy Hamilton discusses the executive order on artificial intelligence. She acknowledged the inherent challenges of being a government pioneer in regulating groundbreaking technology. She compares the order to earlier attempts at cybersecurity regulation and the long-standing effects those have on policy today. Dr. Hamilton predicts that in hindsight, we may perceive today's orders as early steps in an evolving landscape. Given her past experience at the OMB executive office of the president, she understands the complexity of crafting policy that will need to adapt as technology progresses.

Collaborative Efforts for Cybersecurity Workforce Development

Dr. Amy Hamilton underlines the need for collaborative synergy between government and industry to foster a robust cybersecurity workforce. With growing intellectual property theft, especially from China, she stresses that safeguarding proprietary information is not just an industry burden but also a national and allied concern. Dr. Hamilton points out that partnerships with non-profit organizations play a vital role in shaping a national response to cybersecurity challenges. Such alliances are vital for maintaining cybersecurity and counteracting espionage activities that impact not only the US but also its international partners.

Public Awareness and Cybersecurity Breaches

Carolyn and Dr. Amy Hamilton echo a mutual frustration over the general public's lack of awareness regarding cybersecurity threats. They underscore the gravity of cybersecurity breaches and the espionage activities that target nations' security and economic well-being. Dr. Hamilton uses historical incidents to illustrate the ongoing battle against cyber threats and the need for heightened public consciousness. The discussion implies that bolstering public awareness and concern is pivotal in the collective effort to enhance national cybersecurity.

About Our Guest

Amy S. Hamilton, Ph.D. is the Department of Energy Senior Advisor for National Cybersecurity Policy and Programs. Additionally, she is the Visiting Faculty Chair for the Department of Energy at National Defense University. She served two years as a senior cyber security policy analyst at the Office of Management and Budget, Executive Office of the President. She served in the Michigan Army National Guard as a communications specialist and was commissioned into the U.S. Army Officer Signal Corp, serving on Active Duty and later the U.S. Army Reserves. She has worked at both the U.S. European Command and the U.S. Northern Command & North American Aerospace Defense Command (NORAD) on multiple communications and IT projects.

She became a certified Project Management Professional through the Project Management Institute in 2007 and earned her Certified Information Security Manager certification in 2011. And she presented “The Secret to Life from a PMP” at TEDxStuttgart in September 2016. She taught Project Management Tools at Colorado Technical University and was a facilitator for the Master’s Degree Program in Project Management for Boston University. She is an award-winning public speaker and has presented in over twenty countries on overcoming adversity, reaching your dreams, cybersecurity, and project management.

Dr. Hamilton holds a Bachelor of Science (BS) in Geography from Eastern Michigan University, a Master of Science (MS) in Urban Studies from Georgia State University, Master in Computer Science (MSc) from the University of Liverpool, Master Certificate in Project Management (PM) and Chief Information Officer (CIO) from the National Defense University, and completed the U.S. Air University, Air War College. She completed her Doctor of Philosophy (PhD) at Regent University in its Organizational Leadership Program with a dissertation on “Unexpected Virtual Leadership: The Lived Experience of U.S. Government IT and Cybersecurity Leaders transitioning from physical to virtual space for COVID-19.” Amy’s motto is: “A woman who is passionate about project management, public speaking, and shoes.”

Episode Links

• White House Executive Order on AI
• The Cuckoo’s Egg
• M-23-22 Executive Order