How AI and Predictive Analytics Are Transforming Healthcare with Inova CIDO Matt Kull

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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The Southwest’s Wildest Outdoor Art: From Lightning Fields to Sun Tunnels 30:55

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30:55

A secret field that summons lightning. A massive spiral that disappears into a salt lake. A celestial observatory carved into a volcano. Meet the wild—and sometimes explosive—world of land art, where artists craft masterpieces with dynamite and bulldozers. In our Season 2 premiere, guest Dylan Thuras, cofounder of Atlas Obscura, takes us off road and into the minds of the artists who literally reshaped parts of the Southwest. These works aren’t meant to be easy to reach—or to explain—but they just might change how you see the world. Land art you’ll visit in this episode: - Double Negative and City by Michael Heizer (Garden Valley, Nevada) - Spiral Jetty by Robert Smithson (Great Salt Lake, Utah) - Sun Tunnels by Nancy Holt (Great Basin Desert, Utah) - Lightning Field by Walter De Maria (Catron County, New Mexico) - Roden Crater by James Turrell (Painted Desert, Arizona) Via Podcast is a production of AAA Mountain West Group.…

לפני שנה 24:49

MP3•בית הפרקים

Topics Include:

How Inova is leveraging AI & automation to tackle healthcare workforce shortages.
The importance of data privacy and ethical AI implementation.
How predictive analytics improves staffing, supply chain, and decision-making.
The impact of edge computing and 5G on future hospital infrastructure.

304 פרקים

#Tech #MBA #Business #Metis Strategy #News #Tech News #Artificial Intelligence

How AI and Predictive Analytics Are Transforming Healthcare with Inova CIDO Matt Kull

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

29 subscribers

published לפני שנה

שתפו

MP3•בית הפרקים

Topics Include:

How Inova is leveraging AI & automation to tackle healthcare workforce shortages.
The importance of data privacy and ethical AI implementation.
How predictive analytics improves staffing, supply chain, and decision-making.
The impact of edge computing and 5G on future hospital infrastructure.

304 פרקים

#Tech #MBA #Business #Metis Strategy #News #Tech News #Artificial Intelligence

كل الحلقات

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Facebook Co-Founder Chris Hughes on Marketcraft and the Future of the American Economy 32:24

לפני יומיים32:24

32:24

“Marketcraft isn’t left or right—it’s a method,” says Chris Hughes, co-founder of Facebook and author of Marketcrafters . In this episode, Hughes and host Peter High explore how governments have shaped U.S. markets over the past century. They discuss economic history, policy strategy, and the role of institutions like the Federal Reserve and RFC in stabilizing the economy. Key highlights include: Why the Fed is an overlooked example of successful marketcraft How the U.S. semiconductor industry was saved through coordinated policy The structural failure of U.S. healthcare markets Distinguishing industrial policy from broader economic strategy Hughes’s call for expert-driven, stable institutions in a volatile era…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How St. Jude CIO Keith Perry Uses Digital Innovation to Transform Pediatric Care 20:15

לפני 6 ימים20:15

20:15

“If St. Jude doesn’t do it, who will?” That mission-driven mindset fuels innovation at St. Jude Children’s Research Hospital. In this episode of Technovation , host Peter High speaks with Keith Perry, Chief Information Officer of St. Jude, about how he is leveraging technology to enhance the patient journey and accelerate research into pediatric catastrophic diseases. Keith shares how his nearly decade-long tenure has driven transformation through a strategic six-year, $12.9B plan, including the implementation of Epic and Workday, GPU-enabled research infrastructure, and a concierge-style patient mobile app. He also explores the global impact of St. Jude’s outreach in under-resourced countries, the evolution of data science partnerships, and the future of AI and cybersecurity in healthcare. Key topics include: Delivering patient-centered care with a customized mobile app Aligning technology strategy with long-term institutional goals Partnering with data science leaders to scale research insights Elevating information security as a shared executive priority…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Novant Health’s CDIO Is Scaling AI and Future-Proofing Healthcare 40:30

לפני 9 ימים40:30

40:30

Transforming healthcare through digital innovation and AI. In this episode, Peter High speaks with Onyeka Nchege, EVP and Chief Digital and Information Officer at Novant Health, a $10B healthcare network with over 900 locations across the southeastern United States. Onyeka shares how his team is building a future-ready digital infrastructure to scale operations, improve patient care, and expand access through cloud migration, predictive analytics, and artificial intelligence. He also highlights Novant Health’s Institute for Innovation and AI, explains how they embed responsible AI practices, and outlines the vision for the hospital of the future including virtual care, virtual nursing, and a data-driven approach to personalized healthcare. Onyeka also speaks to the culture he’s fostering within the IT organization, his lessons from five previous CIO roles, and how the right leadership bench powers transformation. Key topics include: Creating a $30B scalable health system through cloud and EMR strategy Building AI governance through the Institute for Innovation and AI Expanding virtual care: telestroke, virtual nursing, menopause clinics Fostering IT culture, mentorship, and leadership development at scale…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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45:46

How should global leaders govern artificial intelligence responsibly without stifling innovation? In this episode, Russell Wald, Executive Director at Stanford HAI, joins Peter High to explore how universities, policymakers, and industry must collaborate to keep AI human-centered. Wald shares takeaways from the AI Index, explains how China is narrowing the performance gap, and outlines why academic institutions are vital to ethical AI leadership. Key highlights include: HAI’s concentric model of human-centered design The AI Index’s global benchmarking methodology Why China is narrowing the frontier AI performance gap The pivotal role of public investment in universities How ethics reviews are embedded in HAI’s research lifecycle…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Wolters Kluwer Became a Cloud-First, AI-Driven Enterprise with CIO Mark Sherwood 43:40

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43:40

In this episode of Technovation, Peter High speaks with Mark Sherwood, Chief Information Officer at Wolters Kluwer, a €6B global professional services and software firm headquartered in the Netherlands. Mark joined as CIO in December 2024 and has helped accelerate the company’s transition from a traditional publishing business to a tech-centric organization. Mark discusses how his global team supports the company’s AI- and cloud-first strategy, the role of business relationship managers (BRMs) in bridging tech and business, and how a strong innovation culture helps Wolters Kluwer stay ahead in the digital age. With nearly half the company’s products leveraging AI and a robust multi-cloud foundation, the firm is redefining access to expert content in legal, tax, healthcare, and finance. Key topics include: Building a multi-cloud foundation for global resilience and innovation The evolution from a holding company to a unified operating mode Scaling AI across products while protecting intellectual property Driving cultural change through transparency, inclusion, and BRM alignment Balancing cutting-edge tech with ethical AI and data governance…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Inside TransUnion’s OneTru: Building a Platform for the AI Era 25:49

לפני 20 ימים25:49

25:49

In this episode of Technovation, Peter High speaks with Venkat Achanta , Executive Vice President and Chief Technology, Data & Analytics Officer at TransUnion , a $4.5B global information and insights company. Since joining after TransUnion’s acquisition of Neustar, Venkat has led a sweeping modernization of the company’s tech stack—culminating in the creation of OneTru , a platform powering data governance, analytics, and AI innovation at scale. Venkat shares how his 7,000-person global team built a single pane of glass to manage petabytes of sensitive data across 30+ countries and hundreds of products. He also discusses how TransUnion’s OneTru and TruIQ platforms are enabling internal teams and external clients to rapidly build, deploy, and govern real-time machine learning models. Key insights include: The architectural vision behind TransUnion’s unified platform strategy How OneTru boosts fraud detection by 50% while reducing false positives Why TransUnion is embedding agentic AI workflows across its ecosystem Lessons from merging 10+ tech stacks post-acquisition, including Neustar Tune in to learn how TransUnion is reshaping analytics and decision-making in a highly regulated, data-driven industry.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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לפני 23 ימים36:40

36:40

“Technology at American Express provides the foundation for everything we do at the company,” shares Ravi Radhakrishnan, EVP & CIO of American Express, as he outlines the company’s AI strategy, continuous modernization philosophy, and data-driven customer focus. In this episode, Ravi offers an inside look at how American Express is evolving its technology foundation to power trust, security, and world-class service. From AI governance to the Intuitive Servicing Portal, he breaks down key strategies shaping the company’s digital future. Key highlights: Continuous modernization through foundational technology reuse AI governance via a Generative AI Council and risk frameworks Data as a strategic asset for fraud detection and customer personalization Curating a diverse AI ecosystem with flexible enablement layers Future trends in AI, including agentic AI and quantum intersections…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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“AI is the New UI” at S&P Global. Swamy Kocherlakota, EVP and Chief Digital Solutions Officer, reveals how the 165-year-old market intelligence leader is scaling AI, reinventing digital ecosystems, and driving innovation with Kensho at the helm. In this episode: How S&P Global’s product operating model fuels innovation at scale Why Kensho serves as the AI speedboat for generative breakthroughs Expanding digital ecosystems to deliver essential intelligence anywhere Applying the Four Ps Framework for responsible, enterprise-wide AI adoption Empowering teams with low-code AI workflows via sFlow and Spark…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Capital One Software Enables Safer AI Through Enterprise Data Tools 29:21

לפני 30 ימים29:21

29:21

Capital One has long been recognized as a digital-first financial services company. Now, it’s productizing its tech DNA into standalone B2B software. In this episode, Peter High speaks with Ravi Raghu , President of Capital One Software, about how internal cloud and data security capabilities led to the launch of an enterprise SaaS business—starting with offerings like Slingshot and Data Bolt . Key topics covered include: Building a software business from internal IP Data tokenization as an enabler for GenAI Slingshot and Snowflake adoption optimization Structuring cross-functional tech teams Expanding data governance into new product areas…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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From used-car retailer to tech-powered industry leader—CarMax is redefining automotive retail. In this episode, Peter High speaks with Shamim Mohammad, EVP and Chief Information and Technology Officer at CarMax, about the company’s bold transformation into a digital-first business. Shamim shares lessons from his 12+ years with the company, including nearly a decade as CIO and over six years as CTO. He discusses CarMax’s transition to a product operating model, its pioneering use of generative AI tools like Skye and Rhodes, and how data governance, platform agility, and agentic AI are powering customer and associate experiences. He also reflects on the company’s culture of innovation, his board service at UNFI, and the leadership values that have fueled CarMax’s continued growth. Key topics include: CarMax’s enterprise AI strategy, from GenAI to Agentic AI Building a strong digital backbone and data foundation Structuring product teams for retail, supply, and shared platforms Managing a complex partner ecosystem for sustained innovation…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Generac Power Systems is no longer just a generator company — it’s becoming a full-stack energy technology platform. In this episode of Technovation, CIO Talal Butt offers a behind-the-scenes look at how he’s reshaping the $4.3B manufacturer’s technology landscape to support that evolution. Speaking directly to senior IT and digital leaders, Talal shares how he’s building a modern digital ecosystem from scratch — one that’s powered by real-time data, platform thinking, and AI-driven decisioning. From architecting Generac’s first scalable data governance program to operationalizing GenAI use cases and redefining the partner experience, this episode is a playbook for CIOs navigating transformation in legacy industries. Highlights include: Digital Ecosystem Strategy: Creating a seamless platform experience for both customers and partners across 140+ countries. AI-Enabled Operations: How Generac is moving beyond dashboards to predictive models for forecasting, cross-sell, and supply chain optimization. Operational Excellence: Leveraging ITSM and root cause analysis to scale global operations while reducing tech debt and downtime. Platform Thinking: Building product lines to serve hyperscale data centers while unifying energy generation, storage, and management.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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AI, Clean Data, and New Flavors: McCormick’s Digital Playbook with CIDO Guy Peri 24:12

לפני 6 weeks24:12

24:12

From predicting the next flavor trend to revolutionizing procurement with AI, Guy Peri is leading a bold digital transformation at McCormick & Company. In this episode of Technovation , host Peter High speaks with Guy about how he’s bringing AI and data strategy to life at a 135-year-old flavor giant. Drawing from nearly three decades at Procter & Gamble, Guy shares how McCormick is building a modern digital backbone, using AI to forecast demand and ingredient pricing, and upskilling employees into citizen data scientists. Highlights include: McCormick’s digital transformation pillars How AI predicts procurement costs and retail trends The making of the Flavor Forecast The future of Agentic AI and human-machine collaboration Upskilling and shifting organizational culture through digital fluency…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Regina Salazar on Building Novelis’ AI-Powered, Sustainable Smart Factories 31:22

לפני 6 weeks31:22

31:22

What does it take to digitally transform a global manufacturing giant? In this episode of Technovation , host Peter High speaks with Regina Salazar, Chief Digital and Information Officer at Novelis, about how the world’s largest aluminum recycler is scaling enterprise-wide innovation through technology. Regina shares how she unified IT and digital into a single operating model, launched a global business relationship framework, and enhanced Novelis’ data architecture to support AI at scale. She also discusses the company’s ambitious smart factory in Alabama, how digital twins are reshaping operations, and Novelis’ roadmap to becoming a tech-enabled, sustainable enterprise. Highlights include: Factory of the Future : Inside Novelis’ new Alabama facility powered by digital twins, automation, and a next-gen MES platform. AI in Action : Real-world examples of predictive maintenance and cycle time optimization through AI and edge computing. Generative AI Strategy : How Novelis built a secure internal GPT on Azure while leveraging Copilot and Moveworks across the enterprise. Smart Robotics : Deploying robotic “dogs” to inspect hazardous environments and reduce risk. Vision 3×30 : Novelis’ company-wide transformation focused on data literacy, governance, and technology architecture by 2030.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Caterpillar CIO Jamie Engstrom on AI, Data Strategy, and the Future of Smart Manufacturing 26:25

לפני 7 weeks26:25

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Caterpillar is celebrating 100 years of innovation—and it’s just getting started. In this episode of Technovation , host Peter High welcomes Jamie Engstrom , CIO and SVP of IT at Caterpillar, to discuss how the industrial giant is evolving through data strategy, digital transformation, and customer-centric innovation. Jamie shares her insights on leading a global IT organization of 2,200 professionals, the company’s customer-back mindset, and how Caterpillar leverages AI, telematics, and real-time analytics to support over 4 million assets across the globe. From smart manufacturing to supply chain modernization and condition monitoring systems, Jamie explores how Caterpillar is shaping the next century of industrial excellence. Key topics include : Caterpillar’s enterprise-wide data strategy and AI integration The role of IT in supporting 1.5M+ connected machines Supply chain optimization with predictive analytics Strategic CIO-CDO collaboration and leadership development Creating a sustainable future through smart infrastructure…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Hertz CIO Tim Langley-Hawthorne on Cloud, AI, and Reinventing the Rental Car Experience 34:41

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Hertz CIO Tim Langley-Hawthorne joins Peter High on Technovation to share how he’s modernizing a $9B global fleet operation through AI, cloud, and a product-first mindset. Since joining post-COVID, Tim has sunset Hertz’s data centers, scaled AWS infrastructure, launched a consumer+fleet product org, and embedded AI from customer chat to tire inspections. He explains why he rejected a centralized AI model, the power of grassroots innovation, and why partnerships with firms like Palantir and Amadeus are accelerating results. This episode is packed with real-world digital transformation strategies from a high-stakes, asset-heavy enterprise. Highlights include: Product Operating Model: Merged consumer and fleet tech under dual product strategy. AI in Action: How decentralized AI is enhancing CX, fleet, and operational speed. Fleet Optimization: Partnership with Palantir to keep cars rented and moving. Post-COVID Reset: Lessons in fleet lifecycle economics and demand response. Culture Change: Infusing big tech talent with long-tenured ops veterans.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Aflac CIO Shelia Anderson on AI-Driven Integration and the Unified Group Strategy 25:19

לפני 8 weeks25:19

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A unified customer experience helps companies deliver consistency, build trust, and reduce friction across their offerings making it easier for customers to engage, buy, and stay loyal. That’s why Aflac is investing in a unified group strategy consolidating acquired products into a seamless, integrated experience across dental, vision, disability, and more. In this episode of Technovation, Peter High interviews Shelia Anderson, EVP and CIO of Aflac, and speaks with her about the company’s strategy for transforming IT from a fragmented, acquisition-heavy operation into a centralized, data-driven engine for business value. She outlines how Aflac avoided a costly cloud migration misstep, refocused its data and AI capabilities, and aligned talent strategy with architectural goals. Her approach to innovation is pragmatic and powerful: tie everything to business priorities and know your why. Highlights include: AI at Scale: Legacy ML driving value in claims; GenAI mapped to entire insurance lifecycle Talent Shift: Reducing third-party reliance and redefining internal job architecture Unified Group Strategy: Streamlined digital experience across acquired businesses Smart Cloud Strategy: Focused migration driven by value, not hype Innovation Alignment: Hatch Lab and GenAI tied to Aflac’s top goals…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Optimizing Supply Chains and E-commerce: Inside PriceSmart’s Tech Evolution with CIO Wayne Sadin 52:18

לפני 8 weeks52:18

52:18

What does it take to digitally transform a $5B retail giant across 13 countries? In this episode of Technovation , Peter High sits down with Wayne Sadin, Chief Information Officer of PriceSmart, the largest membership-based warehouse club chain in Central America, the Caribbean, and Colombia. With a tech leadership career spanning over 40 years, Wayne shares how he’s orchestrating a sweeping modernization of PriceSmart’s legacy systems—moving from 1980s green screens to a real-time, AI-ready infrastructure. He outlines how embedding IT within the business, redefining budgeting to drive alignment, and creating cross-functional collaboration have helped accelerate transformation in a complex, multi-market environment. Wayne also explores: The evolution from Excel silos to integrated digital retailing Enabling e-commerce, B2B, and in-club experiences simultaneously Building sustainable operations and community impact through technology Why legacy retailers must act now to stay relevant in an Amazon-era economy…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Palantir CIO Jim Siders on Leading a Hyper-Efficient IT Organization 38:53

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38:53

How does Palantir, a $3.7 billion data analytics powerhouse, run its own IT operations? In this episode of Technovation , host Peter High sits down with Jim Siders , Chief Information Officer of Palantir, to explore his unique journey from a career in music to leading one of the most efficient IT teams in the industry. Jim discusses Palantir’s Customer Zero strategy , the company’s federated IT model , and how it has streamlined operations from 200+ IT staff to under 80 while continuing to scale. He also shares his views on AI’s role in IT , the elimination of traditional Centers of Excellence , and why breaking legacy IT structures is key to innovation. Key Takeaways: Why Palantir’s IT team is “Customer Zero” and how it shapes the company’s products The radical efficiency model that reduced IT headcount while increasing impact How AI, cloud, and automation are redefining enterprise IT strategy Lessons from Jim’s unconventional career shift from classical music to CIO…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Thermo Fisher’s Three-Pillar AI Strategy: How CIO Ryan Snyder is Driving Innovation 32:35

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In this episode of Technovation, host Peter High speaks with Ryan Snyder, Senior VP & CIO of Thermo Fisher Scientific, a $40 billion global leader in life sciences. Ryan shares how AI, automation, and data strategy are driving digital transformation—optimizing operations, accelerating clinical trials, and enhancing customer experiences. Key topics include: Thermo Fisher’s Three-Pillar AI Strategy – How AI is improving efficiency, products, and customer experience AI in Clinical Trials & Automation – Reducing drug development timelines and streamlining internal workflows Embedding IT Leaders in Business Units – A unique approach to aligning technology and business strategy Future AI Trends – Multimodal AI, reasoning models, and the next phase of AI-driven decision-making The Role of Empathy in IT Leadership – Ensuring AI enhances human collaboration, not replaces it…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Blue Cross Blue Shield of Minnesota is Transforming Healthcare with AI & Data 25:04

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How is AI revolutionizing healthcare? In this episode of Technovation, Melissa Flicek, CIO of Blue Cross Blue Shield of Minnesota, joins host Peter High to explore how the nearly 100-year-old healthcare giant is leveraging AI and data analytics to enhance patient experiences and operational efficiency. With $15B+ in annual revenue, BCBSMN is modernizing its technology infrastructure, implementing AI-powered automation to streamline patient interactions, and consolidating data into a single-source architecture to ensure consistency across all touchpoints. Melissa shares how these innovations are improving customer service, optimizing clinical workflows, and supporting predictive healthcare modeling to help lower costs. Key topics include: How BCBSMN is using AI to accelerate patient approvals and improve decision-making The role of data governance in ensuring AI-driven healthcare is accurate and ethical How predictive analytics is helping employers proactively manage rising healthcare costs The future of AI-driven patient engagement, clinical automation, and digital healthcare experiences…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Silicon Design in the Cloud: Marvell’s CIO on the Future of Semiconductor Innovation 34:12

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Marvell Technology is at the forefront of AI-driven semiconductor innovation. In this episode, Nishit Sahay, CIO of Marvell Technology, joins Peter High to discuss the company’s rapid growth, enterprise AI strategy, and the transition of semiconductor design to the cloud. Nishit shares how Marvell is leveraging AI and data analytics to enhance decision-making, improve semiconductor product development, and accelerate business processes. He also provides insights into the challenges of integrating $10B+ acquisitions and how Marvell is pioneering cloud-based silicon design with AWS. Additionally, Nishit discusses quantum computing, data governance, and how Marvell is preparing for the next wave of technology disruption. Key topics include: AI’s role in semiconductor innovation Cloud-based silicon design & customizable compute Fast-tracking billion-dollar acquisitions Building an enterprise-wide data-driven culture The future of quantum computing…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How AI and Predictive Analytics Are Transforming Healthcare with Inova CIDO Matt Kull 24:49

לפני 11 weeks24:49

24:49

956: How can AI, data analytics, and predictive modeling revolutionize healthcare? In this episode of Technovation, host Peter High interviews Matt Kull, Chief Information and Digital Officer at Inova Health System, about how AI and data are reshaping patient care. Matt shares how AI is helping to automate administrative tasks, secure patient data, and predict hospital resource needs. He also discusses the future of edge computing and wireless technology in healthcare, ensuring hospitals operate more efficiently while delivering personalized, data-driven treatments. Topics Include: How Inova is leveraging AI & automation to tackle healthcare workforce shortages. The importance of data privacy and ethical AI implementation. How predictive analytics improves staffing, supply chain, and decision-making. The impact of edge computing and 5G on future hospital infrastructure.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Wendy’s AI-Powered Drive-Thru Revolution: CIO Matt Spessard on How FreshAi & Digital Innovation Are Transforming QSR 30:44

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30:44

How can AI revolutionize the $2B+ quick-service restaurant (QSR) industry? In this episode of Technovation , Wendy’s CIO Matt Spessard joins Peter High to reveal how the company is leveraging AI, automation, and digital transformation to enhance customer and crew experiences. With 7,000+ locations worldwide, Wendy’s is redefining fast food with FreshAi, its AI-powered drive-thru assistant, developed in partnership with Google Cloud. Matt shares how this cutting-edge technology is boosting order accuracy, improving speed, and optimizing crew workflows. Plus, he discusses how Wendy’s revamped CRM, loyalty program, and mobile-first strategy led to 40% growth in digital revenue in 2024. Key Takeaways: FreshAi: The AI-powered drive-thru system redefining QSR efficiency. 40% Digital Growth: How Wendy’s revamped CRM and mobile experience is driving revenue. AI-Driven Innovation: Wendy’s framework for testing, iterating, and rejecting 6 out of 7 ideas. The Future of AI in QSR: Edge computing, spatial computing & what’s next for digital transformation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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MetLife’s Tech Evolution: AI, Cybersecurity & Innovation at Scale with Bill Pappas 35:22

לפני 12 weeks35:22

35:22

MetLife is one of the world’s largest financial services companies, serving over 90 million customers globally. Leading its technology and operations division is Bill Pappas, who oversees AI strategy, cybersecurity, customer experience, and digital transformation across the company. In this episode of Technovation , Bill Pappas joins host Peter High to discuss how MetLife is leveraging AI, automation, and technology to enhance customer experience, ensure security, and drive operational efficiency. He shares insights on managing a 38,000-person global team, the role of AI in financial services, and why customer-centric innovation is key to long-term success. Key Topics: AI, Automation & Innovation – How MetLife is using AI to drive operational efficiency Cybersecurity & Risk Management – Protecting a $67B enterprise from digital threats Customer-Centric Digital Transformation – Why personalized, tech-enabled service is the future of insurance Leadership & Workforce Development – How to build an agile, innovative global team…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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The Future of B2B Platforms: Ingram Micro’s Digital Transformation with Sanjib Sahoo 26:05

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26:05

Ingram Micro is no longer just a technology distributor—it’s becoming a platform company. In this episode of Technovation, Peter High welcomes Sanjib Sahoo, President of the Global Platform Group at Ingram Micro, to discuss the company’s digital transformation journey and how it is leveraging AI, data, and platform technology to revolutionize the B2B technology ecosystem. Sanjib shares insights on the Xvantage platform, Ingram Micro’s push toward AI-powered automation, and how the company is connecting 1,500 OEMs with over 160,000 B2B partners. He also delves into agentic AI, the importance of mindset in AI adoption, and how leadership in the digital era requires balancing innovation with human collaboration. Highlights: The shift from technology distribution to platform ecosystems AI-driven automation and agentic AI in B2B operations The Xvantage platform and its impact on channel partners and vendors Leadership philosophy: Why vulnerability and adaptability matter in digital transformation How Ingram Micro is shaping the future of B2B commerce…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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AI-Driven Digital Growth at Regal Rexnord with CDIO Tim Dickson 26:52

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26:52

952: Regal Rexnord CDIO Tim Dickson joins Peter High to discuss how the $6B industrial manufacturing leader is driving digital transformation. Tim shares insights on leveraging AI, cloud, and e-commerce to enhance operations and customer experience. He also discusses the company’s generative AI initiatives, including chatbots for internal and customer interactions, and how Regal Rexnord is embracing data-driven innovation. AI & Digital Strategy: How Regal Rexnord is using AI to optimize operations E-Commerce & CX: The role of digital in enhancing customer experience Generative AI & Automation: The impact of AI-driven chatbots like RRXy and RRXGPT Leadership & Growth: Tim’s approach to building a digital-first culture…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Dan Caruso on Bandwidth, Quantum Tech, and Lessons from Billion-Dollar Exits 38:15

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In this episode of Technovation , Peter High interviews Dan Caruso, founder of Zayo Group and Caruso Ventures. Dan, a pioneer in communications infrastructure, shares his journey from leading multi-billion dollar exits with MFS and Level 3 to his current investments in quantum and space technologies. He discusses insights from his new book Bandwidth: The Untold Story of Ambition, Deception, and Innovation That Shaped the Internet Age . Key Highlights: The breakup of AT&T and how it created modern telecom. How fiber optics and broadband became the foundation of the internet. The boom-bust cycle of innovation and how it applies to AI and quantum today. Why quantum computing and space tech will reshape industries from cybersecurity to finance. How ambitious professionals can ride the next tech wave.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Bread Financial’s CTO is Transforming Fintech with AI & Agile Innovation 25:47

לפני 14 weeks25:47

25:47

How do you build a modern, AI-powered financial services platform while keeping your workforce agile and innovative? On this episode of Technovation, Bread Financial CTO Allegra Driscoll joins Peter High on Technovation to discuss her leadership in technology modernization, cloud migration, and fintech innovation. She shares insights into Bread Financial’s shift to a product operating model, AI-driven transformation, and mainframe-to-cloud transition—all while leading a large-scale reskilling initiative. Key Topics: AI-Driven Financial Services – Using AI and real-time analytics to enhance customer experiences. Cloud & DevSecOps – How Bread Financial is retiring mainframes and embracing public cloud for scalability. Workforce Reskilling & Agile Transformation – Investing in cloud & AI training while rethinking the way teams work. Diversity & Inclusion in Tech – Creating high-performing teams with diverse perspectives and problem-solving approaches. The Future of AI in Finance – How Bread Financial balances AI automation with human decision-making.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Becoming AI-Ready with New York Life Chief Data & Analytics Officer Don Vu 23:13

לפני 14 weeks23:13

23:13

New York Life is embracing AI and data to enhance customer experience and business strategy. In this episode of Technovation, Don Vu, Chief Data & Analytics Officer, shares how he’s leading a transformation at the 180-year-old mutual insurance giant. Don discusses how AI and data modernization are reshaping insurance, the role of data in improving agent and customer interactions, and how New York Life is structuring its organization for agility and innovation. He also reflects on his career spanning Major League Baseball, Northwestern Mutual, and WeWork, and what excites him about AI’s future. Highlights: How AI & data are driving New York Life’s customer and agent experience The four pillars of AI strategy: data foundation, insights, culture & experience The role of AI in transforming traditional industries Don’s reflections on the evolution of data leadership…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Scaling Prologis: How Sineesh Keshav Leverages AI & Cloud to Power Logistics 32:52

לפני 15 weeks32:52

32:52

How does the world’s largest logistics real estate company stay ahead of rapid growth and disruption? Prologis CTO Sineesh Keshav joins Peter High to discuss how the global logistics real estate leader is leveraging AI, automation, and proprietary data to drive efficiency, sustainability, and business expansion . Sineesh shares insights into Prologis’ rapid growth, $220 billion in assets under management , and its transition into energy, EV charging, and smart buildings . He also explains the company’s 100% cloud-based strategy , how AI is embedded into decision-making, and the role of data-driven innovation in scaling global logistics operations. Key Topics: AI & Automation in Logistics – How Prologis is embedding AI into decision-making. Scaling Growth with Data – Leveraging proprietary data to drive operational efficiency. Energy & Sustainability – Becoming the 2nd largest solar producer in the U.S. Tech-Driven Expansion – Why M&A strategy and digital transformation are critical to Prologis’ success.…

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דומה לTechnovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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