Inside Ingram Micro’s Platform-Driven Enterprise and AI Transformation

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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You Are Your Longest Relationship: Artist DaQuane Cherry on Psoriasis, Art, and Self-Care 32:12

לפני 29 ימים32:12

הפעל מאוחר יותר

רשימות

לייק

אהבתי

32:12

DaQuane Cherry was once the kid who wore a hoodie to hide skin flare-ups in school. Now he’s an artist and advocate helping others feel seen. He reflects on his psoriasis journey, the power of small joys, and why loving yourself first isn’t a cliché—it’s essential. Plus, a deep dive into the history of La Roche-Posay’s legendary spring. See omnystudio.com/listener for privacy information.…

לפני שנה 29:10

MP3•בית הפרקים

How does a $48B tech distributor reinvent itself as a platform company?

In this episode, Peter High speaks with Dham Pathervellai, Chief Technology Officer of Ingram Micro, a global distributor and technology platform connecting 2500+ vendors with 160,000 customers in 200+ countries. Dham unpacks the company’s evolution from a traditional distributor to a platform-first enterprise.

Dham shares his perspective on building Ingram’s digital backbone, leading enterprise architecture, and scaling a global technology team. He also outlines how Ingram’s data mesh, intelligent data assistant, and “come as you are” integration strategy are helping to drive customer value, fuel innovation, and power AI transformation.

Key insights include:

The cultural shift needed for platform transformation
How enterprise architecture became the “tip of the spear”
Driving revenue with data-driven automation
Preparing for an AI-enabled workforce

353 פרקים

#Business #MBA #Metis Strategy #IT Management #Tech #Industries #News #Tech News #Artificial Intelligence

Inside Ingram Micro’s Platform-Driven Enterprise and AI Transformation

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

36 subscribers

published לפני שנה

שתפו

MP3•בית הפרקים

How does a $48B tech distributor reinvent itself as a platform company?

Key insights include:

The cultural shift needed for platform transformation
How enterprise architecture became the “tip of the spear”
Driving revenue with data-driven automation
Preparing for an AI-enabled workforce

353 פרקים

#Business #MBA #Metis Strategy #IT Management #Tech #Industries #News #Tech News #Artificial Intelligence

All episodes

1
Unlocking Value: From AI Investment to Impact with AMD, Ingram Micro, and Palantir 31:26

לפני 12 hours31:26

31:26

How are executives creating value from AI investment? In this Technovation episode, we feature a panel from our most recent Metis Strategy Summit where Metis Strategy’s Chris Davis moderates a panel on how companies can unlock real value from their investment in AI with AMD CIO Hasmukh Ranjan, Palantir CIO Jim Siders, and Ingram Micro CTO Dham Pathervellai. The panel shares bold strategies for AI adoption, including AMD’s “Four A’s” maturity model, Palantir’s mandate to scale lean with high impact, and Ingram Micro’s marketplace revolution powered by GenAI. With an emphasis on data ownership, productivity KPIs, and shifting product development mindsets, this conversation offers a playbook for turning AI talk into measurable impact. Key themes include: AMD’s assist-to-autonomous AI framework and data-centric strategy Palantir’s edge IT model and shift to generalist engineering teams Ingram Micro’s GenAI integration and “Come as you are” partner model Rethinking productivity, talent models, and data governance for AI scale…

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How Mars Uses AI and Platforms to Scale Value Across Brands 24:30

לפני 4 ימים24:30

24:30

At Mars, digital services must feel shared and personal at the same time. In this episode, Peter High speaks with Marina Bellini, President of Global Services and Digital Technologies at Mars. With over 150,000 associates across 70+ markets, Mars spans industries from pet care and veterinary services to food and confectionery. Marina oversees shared services, enterprise technology, and Mars’ digital transformation. She discusses her first six months in the role, how Mars blends scale with customization across business units, and the company’s accelerating use of product operating models, data platforms, and GenAI. Marina also shares how Mars’ family-owned, fifth-generation culture drives long-term thinking and responsible innovation. Key topics include: Mars’ digital and AI platform strategy (MAX) Product model adoption and agile scaling Tailoring global services for local business needs Culture, principles, and shared services as enterprise glue GenAI use cases across pet health and marketing…

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How Intel, Experian, and General Mills are Driving Innovation with GenAI and Agents 30:05

לפני 8 ימים30:05

30:05

How are digital leaders driving real business impact with GenAI and agents? In this Technovation episode, we feature a panel from our most recent Metis Strategy Summit where Metis Strategy’s Steven Norton speaks with three top executives who are driving innovation through generative AI and agents: Motti Finkelstein, CIO of Intel; Shri Santhanam, EVP & Chief AI Officer at Experian; and Jaime Montemayor, Chief Digital and Technology Officer at General Mills. Together, they explore what it takes to move from pilots to production at scale, how to build trust in AI agents, and the organizational shifts required to maximize GenAI’s potential. With insights spanning financial services, semiconductors, and consumer packaged goods, this conversation dives into strategic frameworks, technical foundations, and real-world use cases. Key topics include: Experian’s EVA: A financial agent handling personal credit data at scale Intel’s 2,500+ AI use cases tracked through finance-validated buckets MillsChat at General Mills: Securing and scaling enterprise AI tools AI training compressing certification time from 12 months to weeks Future of AI agents as full digital coworkers across B2B and B2C…

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Adam Brotman & Andy Sack on Becoming an AI-First Business and Future-Proofing 52:58

לפני 11 ימים52:58

52:58

“The genie is out of the bottle” In this episode of Technovation, host Peter High speaks with Adam Brotman and Andy Sack, co-CEOs of Forum3 and co-authors of AI First: The Playbook for a Future-Proof Business and Brand . Adam is a former co-CEO of J.Crew and Starbucks Chief Digital Officer, while Andy is a longtime entrepreneur, VC, and former advisor to Satya Nadella at Microsoft. Together, they’re helping executives and brands navigate the unprecedented opportunities and risks of generative AI. They discuss lessons from their book, including their conversations with thought leaders like Sam Altman and Bill Gates, the imperative of becoming an AI-first company, and why future-proofing requires both agility and principled leadership. Adam and Andy also share practical advice on building an “AI council,” experimenting at all levels, and keeping pace with a technology that’s reshaping work, society, and competition. Key insights from this episode: Why AGI could arrive within 3 – 5 years and what it means for your business How to build an AI-first culture, starting with leadership Lessons from Moderna’s AI adoption playbook The importance of balancing innovation, security, and ethics How generative AI can act as a “co-founder” and personal productivity multiplier…

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Leading Through Change: CIOs on Agility, Experience & Transformation 33:02

לפני 15 ימים33:02

33:02

994: Leading Through Change Requires Culture, Clarity, and Courage. In this episode of Technovation , Metis Strategy’s Andrew Krusell moderates a powerful panel with three accomplished CIOs: Richard Donaldson (CIO of Duke Energy), Neal Sample (CIO of Walgreens Boots Alliance), and Darlene Taylor (CIO of Superior Industries). Together, they share candid lessons and actionable strategies for leading large-scale transformation amid disruption. From building cultural permission for failure and branding your own leadership style to balancing customer needs with operational rigor and navigating AI-driven growth, these executives illustrate how technology leaders can drive meaningful, sustainable change in complex environments. Key topics include: Building cultural agility at legacy, risk-averse organizations Branding transformation through authentic leadership Balancing internal and external forces driving AI adoption Managing through market volatility and geopolitical uncertainty Avoiding pitfalls and cultivating resilience through networks and listening…

1
Why the CIO at FICO Owns Innovation, Not Just IT 27:43

לפני 18 ימים27:43

27:43

Customer-first IT and innovation at scale. On this episode of Technovation, host Peter High speaks with Mike Trkay, Chief Information Officer at FICO, a $2B analytics software company. Mike leads not only internal IT but also the operations of FICO’s customer-facing SaaS and PaaS platforms making him a unique, customer-facing CIO. Mike shares insights from his 12-year tenure, during which FICO’s stock has risen 3,600%, and explains how his team drives customer trust, operational excellence, and innovation. Topics include his customer-centric approach to IT, leveraging AIOps and AI to scale operations, and the emergence of focused language models to reduce complexity and deliver business impact. Key topics include: Evolving the CIO role to include customer-facing operations Driving revenue retention through world-class SaaS delivery Scaling with innovation and a culture of experimentation Applying AI, AIOps, and focused language models at FICO…

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How UHG Is Aligning Its AI Strategy on Patient-Centered Care 36:39

לפני 22 ימים36:39

36:39

“Healthcare, first of all, unlike other industries, has to be held to a higher standard in terms of responsibility.” In this episode of Technovation , host Peter High speaks with Sandeep Dadlani, Executive Vice President and Chief Digital & Technology Officer of UnitedHealth Group, the Fortune 3 healthcare leader. Sandeep explains how his team’s technology and digital strategies are tightly aligned to UnitedHealth Group’s mission: helping people live healthier lives and making the health system work better for everyone. He shares how AI, cloud, and data-driven innovations improve care delivery, enhance provider and patient experiences, and reduce administrative burden while driving transformation at scale. Key topics include: Aligning digital-first strategies to UHG’s mission and patient outcomes Using AI to free clinicians and advocates to focus on care, not paperwork Empowering patients with seamless, portable, digital healthcare experiences Partnering responsibly with startups to accelerate mission-aligned innovation Embedding responsible AI governance to uphold trust and fairness…

1
Backing First-Principles Founders: Rajeev Dham on AI, SaaS, and Agentic Enterprise Tech 25:08

לפני 25 ימים25:08

25:08

In this episode of Technovation, Peter High speaks with Rajeev Dham, Partner at Sapphire Ventures, about how venture capital investment in enterprise technology is evolving in the age of AI. Rajeev discusses why he prioritizes first-principles, highly technical founders over playbook-driven approaches, and how enterprise buyers are distinguishing between authentic and superficial AI innovation. Rajeev shares his view on why SaaS remains a powerful model in the AI era, how agentic AI is starting to reshape enterprise use cases, and the profound implications AI has on software development, go-to- market strategies, and business models. He also explains how CIOs can identify the most promising emerging technologies and the cultural change required to adopt them effectively. Topics include: Why agility and creativity define great founders in the AI era How agentic AI differs from traditional automation and where it’s gaining traction The evolving role of SaaS in an AI-native world How AI is transforming software development and the developer experience Advice for CIOs evaluating emerging AI-enabled solutions…

1
Talent Strategies for an AI Future: CIO Insights from TD SYNNEX, Zurich, and Western Digital 32:06

לפני 29 ימים32:06

32:06

In this episode of Technovation, we feature a panel from the Metis Strategy Summit moderated by Ozlem Ulusoy, exploring how senior technology executives are preparing their talent for an AI-driven future. Joining the conversation are Kristie Grinnell, CIO of TD SYNNEX; Madhu Ramamurthy, CIO of Zurich North America; and Sesh Tirumala, CIO of Western Digital. Together, they share how they create safe spaces for experimentation, assess and reskill their workforce, and strike the balance between innovation and governance. The panelists discuss approaches to building transparent and explainable AI models, retaining subject matter expertise, and aligning people, process, and technology to unlock business value while managing risk. Topics include: Creating “playgrounds” for safe AI experimentation Building transparent, incremental AI in regulated industries Assessing and reskilling talent across IT architecture, data, and operations Balancing insourcing, outsourcing, and SME development Fostering a mindset of curiosity, business literacy, and innovation…

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Nourishing the World: Cargill’s Digital and AI Evolution with CIDO Jennifer Hartsock 43:30

לפני 5 weeks43:30

43:30

How do you modernize a 160-year-old company feeding 500 million people? Jennifer Hartsock, Chief Information and Digital Officer of Cargill, joins Peter High to unpack one of the most ambitious IT transformations in food and agriculture. Cargill, the largest privately held company in the U.S., is streamlining tech operations, insourcing talent, and deploying AI to drive global impact. In this episode, Jen shares how she restructured Cargill’s tech teams to better align with business goals, reduced outsourcing from 80% to 60%, and embedded AI across R&D, sales, and operations. She also discusses her board service at Ingersoll Rand and reflects on ethical tech leadership at scale. Key topics include: Cargill’s 2030 digital strategy and purpose-driven IT Scaling AI for precision agriculture and customer insights Building global tech hubs in Atlanta and Bangalore Navigating ethical AI and autonomous agent adoption…

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Aligning AI with Business Strategy: Inside the Operating Models of Thermo Fisher, Viatris, and Houlihan Lokey 29:51

לפני 5 weeks29:51

29:51

In this episode of Technovation, we feature a panel from the Metis Strategy Summit moderated by Metis Strategy’s Co-Head of Executive Networks, Media, and Research Steven Norton, exploring how senior technology executives are aligning AI to their business strategy. Joining the conversation are Ryan Snyder, CIO of Thermo Fisher Scientific; Ramkumar Rayapureddy, CIO of Viatris; and Allen Fazio, CIO of Houlihan Lokey. Together, they share how their organizations are evolving from isolated AI pilots to holistic strategies grounded in business value, robust governance, and relentless data modernization. The panelists discuss the practical realities of establishing clear measurement frameworks, navigating the tension between centralized control and decentralized innovation, and leading cultural change as AI adoption accelerates across regulated and fast-moving industries. Topics include: Building measurement frameworks to align AI with core business objectives Defining guardrails and governance models for safe, scalable AI innovation Approaches to data consolidation and ownership in the age of AI Enabling decentralized creativity without losing strategic oversight Upskilling technology and business teams to meet new demands…

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Scaling AI and Modernizing IT: How Kelly Services Is Reinventing Staffing Solutions 32:03

לפני 6 weeks32:03

32:03

Kelly Services is transforming the way enterprises approach staffing through AI-powered innovation, scalable tech, and smart acquisitions. In this episode of Technovation, Peter High speaks with Sean Perry, Chief Information Officer of Kelly Services, a $4.3B staffing and professional services company. Sean shares how he’s driving modernization across IT, integrating recent acquisitions like Motion Recruitment, and developing innovative AI tools to deliver enterprise-wide value. From launching a custom AI assistant (GRACE) to implementing a modern tech stack across legacy systems, Sean reveals how Kelly is reshaping its digital future while improving candidate and client experiences. He also draws lessons from his time at Amazon and Robert Half to rethink internal products with a customer-first mindset. Key themes include: Scalable AI deployment through internal platform GRACE Integrating acquired tech stacks post-M&A Applying Amazon-style product thinking to IT Future-ready strategies for AI in staffing tech…

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How WndrCo Scales AI Startups Into Enterprise-Ready Platforms With Measurable ROI 7:36

לפני 6 weeks7:36

7:36

In today’s episode of Technovation , we feature a fireside chat from our Metis Strategy Summit, held on May 13, 2025, and moderated by Peter High. The guest is Justin Wexler, General Partner at WndrCo, a venture capital firm focused on scaling AI and enterprise innovation. In this candid conversation, Justin offers a behind-the-scenes look at how WndrCo identifies, mentors, and scales AI startups into enterprise-ready solutions. With deep involvement in companies like Writer and Netomi, he explores what separates proof-of-concept from production-grade success—and what enterprise CIOs can do to help startups land and expand. Topics include: Bridging the startup-enterprise gap through curated CIO ecosystems Designing AI pilots that deliver measurable ROI from day one Building internal champions to accelerate deployment Evaluating causal AI and agentic workflows in marketing and CX How WndrCo supports founders beyond capital—through storytelling, hiring, and scaling…

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Inside Ingram Micro’s Platform-Driven Enterprise and AI Transformation 29:10

לפני 7 weeks29:10

29:10

How does a $48B tech distributor reinvent itself as a platform company? In this episode, Peter High speaks with Dham Pathervellai , Chief Technology Officer of Ingram Micro, a global distributor and technology platform connecting 2500+ vendors with 160,000 customers in 200+ countries. Dham unpacks the company’s evolution from a traditional distributor to a platform-first enterprise. Dham shares his perspective on building Ingram’s digital backbone, leading enterprise architecture, and scaling a global technology team. He also outlines how Ingram’s data mesh, intelligent data assistant, and “come as you are” integration strategy are helping to drive customer value, fuel innovation, and power AI transformation. Key insights include: The cultural shift needed for platform transformation How enterprise architecture became the “tip of the spear” Driving revenue with data-driven automation Preparing for an AI-enabled workforce…

1
Designing the AI-First Operating Models: Generac, CBRE, and Rockwell Share Their Blueprint 31:51

לפני 7 weeks31:51

31:51

In today’s episode of Technovation, we feature a panel from our Metis Strategy Summit held on May 13, 2025 moderated by Peter High. The topic was Designing an AI-First Operating Model, and the executives who joined the discussion were Talal Butt, Chief Information Officer of Generac Power Systems; Ampily Vijay, Chief Digital & Technology Officer of CBRE Investment Management; and Chris Nardecchia, Chief Digital Officer of Rockwell Automation. Each shares frontline perspectives on embedding AI at scale from energy tech and industrial automation to real estate investment and operations. Together, they explore how enterprise leaders are shifting from isolated AI pilots to fully integrated operating models that prioritize data, talent, and measurable impact. From reshaping customer experiences and product ecosystems to building architecture for sustainable scale, this conversation delivers a playbook for moving beyond experimentation and into durable transformation. Topics include: Building connected digital platforms to unify products and services Restructuring decision-making through data-driven executive dashboards Establishing AI innovation funnels and prioritization frameworks Redesigning talent strategy to make AI part of everyone’s job…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Digital Tools for a Healthier World: Kevin Doyle on Ecolab’s AI Strategy 22:38

לפני 8 weeks22:38

22:38

Kevin Doyle, Chief Digital Officer at Ecolab, joins Peter High to unpack how the company is scaling innovation through AI, IoT, and a modern data backbone. In this episode, Kevin shares how Ecolab Digital was formed to unify commercial product innovation, internal IT, and supply chain digitization. He describes the company’s use of agentic AI and generative tools to equip 28,000 field reps with insights, how digital twins and subscriptions drive monetization, and why MAP (Modern Analytics Platform) is central to value delivery. Key topics include: Empowering field teams with generative AI and IoT-backed insights Monetizing digital offerings through connected services and usage modeling Embedding factory AI and vision tech in supply chain operations Using third-party data (e.g., weather, Yelp) to tailor solutions Fostering a pod-style innovation culture with R&D and design integration…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Cultivating Resilience and Trust with AI, Data, and Leadership at Scale 28:56

לפני 8 weeks28:56

28:56

How do leading CIOs drive innovation, resilience, and trust amid volatility? In today’s episode of Technovation, we feature a panel from our Metis Strategy Summit held on May 13, 2025 moderated by Peter High. The topic was Cultivating Resilience and Trust in Uncertain Times and the executives who joined the discussion were Cindy Hoots, Chief Information Officer of AstraZeneca, Rahul Jalali, Chief Information Officer of Union Pacific, and Ather Williams III, Head of Strategy, Digital, Innovation, & Enterprise Payments at Wells Fargo. Each shares frontline perspectives on navigating disruption from economic uncertainty and shifting supply chains to generative AI and regulatory complexity. Together, they unpack how their organizations are leveraging digital platforms, data, and cross-functional leadership to respond to instability and build enduring trust with customers, regulators, and employees. Key topics include: Enterprise strategies for managing geopolitical risk and supply chain volatility AI governance, digital ethics, and human-in-the-loop practices Customer-centric IT operating models and adaptive transformation Talent, training, and leadership in a next-gen digital environment…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Modernizing MassMutual: AI Strategy, GenAI Assistants & Longevity Innovation 39:53

לפני 9 weeks39:53

39:53

How does a 174-year-old mutual insurance company stay ahead of the curve? In this episode of Technovation, Peter High speaks with Sears Merritt, Head of Enterprise Technology and Experience at MassMutual. Sears leads a $650M tech budget and a global team of 3,000, driving innovation in cybersecurity, data, and generative AI to deliver superior experiences for employees, advisors, and policyholders. Sears shares insights on MassMutual’s modernization journey from consolidating legacy systems to rolling out secure GenAI tools like Microsoft Copilot and GitHub Copilot. He also unveils the company’s strategic investments in virtual assistants, R&D partnerships, and a groundbreaking health and wellness platform that aligns longevity with economic value for policyholders. Topics include: Modernization via simplification Virtual assistants powering productivity and service AI trust, security, and governance principles Wellness tools that align with life insurance incentives Building an R&D function to future-proof tech strategy…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Inside Teradata’s AI Strategy: CTO Louis Landry on Open & Connected Data Systems 29:41

לפני 9 weeks29:41

29:41

“Enterprise data platforms must evolve to express context to AI systems.” In this episode of Technovation , Peter High speaks with Louis Landry, Chief Technology Officer at Teradata, a $1.75B cloud analytics and AI data platform. Louis shares how Teradata is reshaping its core platform to meet the demands of the AI era through open, hybrid architectures, vector search integration, and mixed workload optimization. A 11-year veteran of the company, Louis reflects on Teradata’s evolution from centralized analytics to a hybrid, multi-cloud powerhouse, and what it means to support some of the world’s largest banks, airlines, and healthcare providers. He also offers insight into agentic AI, data-centric intelligence, and model-sharing futures.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Dun & Bradstreet Drives Risk Intelligence Through Data & AI Labs with Chief Data & Analytics Officer Gary Kotovets 28:08

לפני 10 weeks28:08

28:08

“We don’t just deliver data—we deliver trust.” In this episode of Technovation , host Peter High speaks with Gary Kotovets, Chief Data & Analytics Officer at Dun & Bradstreet, a global leader in business decision-making data and analytics. Gary shares how he oversees the company’s end-to-end data strategy, from acquisition and normalization to advanced analytics and GenAI integration, serving a customer base that spans Fortune 500 giants to small businesses. Learn how Gary’s team fuels innovation through alternative data, builds trusted AI tools like ChatD&B, and partners directly with C-level clients to deliver decision-ready intelligence. Key insights from Gary: Why governance and trust are core to scalable AI How D&B integrates social media, merchant, and geospatial data into risk scoring The role of GenAI in entity resolution and customer engagement How D&B.AI Labs helps clients co-create GenAI solutions with enterprise-grade oversight…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How P&G’s AI Factory is Powering Scalable Digital Transformation with CIO Seth Cohen 35:23

לפני 10 weeks35:23

35:23

“We start with capability, not technology.” Seth Cohen, Chief Information Officer of $84B consumer goods leader Procter & Gamble, joins Peter High on Technovation to share how P&G is transforming through data-driven innovation, a robust AI factory, and end-to-end supply chain visibility. Seth, who previously held CIO roles at PepsiCo and Reckitt Benckiser, unpacks P&G’s digital flywheel from freeing siloed data and scaling AI use cases to upskilling IT talent and building a quantum-ready future. He also explains how the Pampers Club app connects consumer insights with factory-level data, and why agentic AI could make dashboards obsolete. Key topics include: P&G’s enterprise data strategy and AI factory approach Creating supply chain transparency across 11 categories Upskilling IT and the broader workforce for digital fluency Building a reasoning model-ready AI platform with identity controls…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Facebook Co-Founder Chris Hughes on Marketcraft and the Future of the American Economy 32:24

לפני 11 weeks32:24

32:24

“Marketcraft isn’t left or right—it’s a method,” says Chris Hughes, co-founder of Facebook and author of Marketcrafters . In this episode, Hughes and host Peter High explore how governments have shaped U.S. markets over the past century. They discuss economic history, policy strategy, and the role of institutions like the Federal Reserve and RFC in stabilizing the economy. Key highlights include: Why the Fed is an overlooked example of successful marketcraft How the U.S. semiconductor industry was saved through coordinated policy The structural failure of U.S. healthcare markets Distinguishing industrial policy from broader economic strategy Hughes’s call for expert-driven, stable institutions in a volatile era…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How St. Jude CIO Keith Perry Uses Digital Innovation to Transform Pediatric Care 20:15

לפני 11 weeks20:15

20:15

“If St. Jude doesn’t do it, who will?” That mission-driven mindset fuels innovation at St. Jude Children’s Research Hospital. In this episode of Technovation , host Peter High speaks with Keith Perry, Chief Information Officer of St. Jude, about how he is leveraging technology to enhance the patient journey and accelerate research into pediatric catastrophic diseases. Keith shares how his nearly decade-long tenure has driven transformation through a strategic six-year, $12.9B plan, including the implementation of Epic and Workday, GPU-enabled research infrastructure, and a concierge-style patient mobile app. He also explores the global impact of St. Jude’s outreach in under-resourced countries, the evolution of data science partnerships, and the future of AI and cybersecurity in healthcare. Key topics include: Delivering patient-centered care with a customized mobile app Aligning technology strategy with long-term institutional goals Partnering with data science leaders to scale research insights Elevating information security as a shared executive priority…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Novant Health’s CDIO Is Scaling AI and Future-Proofing Healthcare 40:30

לפני 12 weeks40:30

40:30

Transforming healthcare through digital innovation and AI. In this episode, Peter High speaks with Onyeka Nchege, EVP and Chief Digital and Information Officer at Novant Health, a $10B healthcare network with over 900 locations across the southeastern United States. Onyeka shares how his team is building a future-ready digital infrastructure to scale operations, improve patient care, and expand access through cloud migration, predictive analytics, and artificial intelligence. He also highlights Novant Health’s Institute for Innovation and AI, explains how they embed responsible AI practices, and outlines the vision for the hospital of the future including virtual care, virtual nursing, and a data-driven approach to personalized healthcare. Onyeka also speaks to the culture he’s fostering within the IT organization, his lessons from five previous CIO roles, and how the right leadership bench powers transformation. Key topics include: Creating a $30B scalable health system through cloud and EMR strategy Building AI governance through the Institute for Innovation and AI Expanding virtual care: telestroke, virtual nursing, menopause clinics Fostering IT culture, mentorship, and leadership development at scale…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Stanford HAI Defines Human-Centered AI 45:46

לפני 12 weeks45:46

45:46

How should global leaders govern artificial intelligence responsibly without stifling innovation? In this episode, Russell Wald, Executive Director at Stanford HAI, joins Peter High to explore how universities, policymakers, and industry must collaborate to keep AI human-centered. Wald shares takeaways from the AI Index, explains how China is narrowing the performance gap, and outlines why academic institutions are vital to ethical AI leadership. Key highlights include: HAI’s concentric model of human-centered design The AI Index’s global benchmarking methodology Why China is narrowing the frontier AI performance gap The pivotal role of public investment in universities How ethics reviews are embedded in HAI’s research lifecycle…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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How Wolters Kluwer Became a Cloud-First, AI-Driven Enterprise with CIO Mark Sherwood 43:40

לפני 13 weeks43:40

43:40

In this episode of Technovation, Peter High speaks with Mark Sherwood, Chief Information Officer at Wolters Kluwer, a €6B global professional services and software firm headquartered in the Netherlands. Mark joined as CIO in December 2024 and has helped accelerate the company’s transition from a traditional publishing business to a tech-centric organization. Mark discusses how his global team supports the company’s AI- and cloud-first strategy, the role of business relationship managers (BRMs) in bridging tech and business, and how a strong innovation culture helps Wolters Kluwer stay ahead in the digital age. With nearly half the company’s products leveraging AI and a robust multi-cloud foundation, the firm is redefining access to expert content in legal, tax, healthcare, and finance. Key topics include: Building a multi-cloud foundation for global resilience and innovation The evolution from a holding company to a unified operating mode Scaling AI across products while protecting intellectual property Driving cultural change through transparency, inclusion, and BRM alignment Balancing cutting-edge tech with ethical AI and data governance…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Inside TransUnion’s OneTru: Building a Platform for the AI Era 25:49

לפני 13 weeks25:49

25:49

In this episode of Technovation, Peter High speaks with Venkat Achanta , Executive Vice President and Chief Technology, Data & Analytics Officer at TransUnion , a $4.5B global information and insights company. Since joining after TransUnion’s acquisition of Neustar, Venkat has led a sweeping modernization of the company’s tech stack—culminating in the creation of OneTru , a platform powering data governance, analytics, and AI innovation at scale. Venkat shares how his 7,000-person global team built a single pane of glass to manage petabytes of sensitive data across 30+ countries and hundreds of products. He also discusses how TransUnion’s OneTru and TruIQ platforms are enabling internal teams and external clients to rapidly build, deploy, and govern real-time machine learning models. Key insights include: The architectural vision behind TransUnion’s unified platform strategy How OneTru boosts fraud detection by 50% while reducing false positives Why TransUnion is embedding agentic AI workflows across its ecosystem Lessons from merging 10+ tech stacks post-acquisition, including Neustar Tune in to learn how TransUnion is reshaping analytics and decision-making in a highly regulated, data-driven industry.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
American Express: Scaling AI with Trust, Governance, and Continuous Modernization 36:40

לפני 14 weeks36:40

36:40

“Technology at American Express provides the foundation for everything we do at the company,” shares Ravi Radhakrishnan, EVP & CIO of American Express, as he outlines the company’s AI strategy, continuous modernization philosophy, and data-driven customer focus. In this episode, Ravi offers an inside look at how American Express is evolving its technology foundation to power trust, security, and world-class service. From AI governance to the Intuitive Servicing Portal, he breaks down key strategies shaping the company’s digital future. Key highlights: Continuous modernization through foundational technology reuse AI governance via a Generative AI Council and risk frameworks Data as a strategic asset for fraud detection and customer personalization Curating a diverse AI ecosystem with flexible enablement layers Future trends in AI, including agentic AI and quantum intersections…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How S&P Global Leverages Data and Digital Ecosystems to Scale AI 16:47

לפני 14 weeks16:47

16:47

“AI is the New UI” at S&P Global. Swamy Kocherlakota, EVP and Chief Digital Solutions Officer, reveals how the 165-year-old market intelligence leader is scaling AI, reinventing digital ecosystems, and driving innovation with Kensho at the helm. In this episode: How S&P Global’s product operating model fuels innovation at scale Why Kensho serves as the AI speedboat for generative breakthroughs Expanding digital ecosystems to deliver essential intelligence anywhere Applying the Four Ps Framework for responsible, enterprise-wide AI adoption Empowering teams with low-code AI workflows via sFlow and Spark…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Capital One Software Enables Safer AI Through Enterprise Data Tools 29:21

לפני 15 weeks29:21

29:21

Capital One has long been recognized as a digital-first financial services company. Now, it’s productizing its tech DNA into standalone B2B software. In this episode, Peter High speaks with Ravi Raghu , President of Capital One Software, about how internal cloud and data security capabilities led to the launch of an enterprise SaaS business—starting with offerings like Slingshot and Data Bolt . Key topics covered include: Building a software business from internal IP Data tokenization as an enabler for GenAI Slingshot and Snowflake adoption optimization Structuring cross-functional tech teams Expanding data governance into new product areas…

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