Digital friction & how it's killing productivity

The AcroCast

As organizations grow, the need to become more efficient and develop new digital technologies increases. So, companies invest in new technologies adding to their ecosystem like patchwork. Rather than realizing increased productivity, employees are having to put in more time and effort to get work done. Faced with multiple solutions and complex workflows, they are met with the burden of digital friction.
Laura discusses the five common sources of digital friction and what can be done about them.