17 subscribers
התחל במצב לא מקוון עם האפליקציה Player FM !
פודקאסטים ששווה להאזין
בחסות


Using Open Source for Trust, not Growth, with Reshma Khilnani
Manage episode 419545269 series 2686802
This week on The Business of Open Source I spoke with Reshma Khilnani, CEO and founder of Medplum. Medplum is an open source electronic health record development platform, and one of the things I loved about this conversation is that Reshma is so focused on the healthcare industry — a level of focus that I find relatively rare in open source companies. And not only that, when I asked her if she thought the company’s focus was too narrow, she responded that actually she often worries that it’s too broad.
Another thing I really liked about this episode is that open source, for Medplum, is about trust and transparency, not growth. Medplum’s customers, Reshma said, just don’t mess around with free software that doesn’t come with compliance certificates and some kind of support guarantees. It’s a great episode to come on the heels of the episode with Adam Jacob, who talked about the difference between code, software and a product — that is a distinction that Medplum has clearly nailed.
Other takeaways if you’re running an open source company:
- Reshma is clearly really passionate not just about developing software, but about building software for the healthcare industry. She can also clearly articulate why her customers are not well served by the standard, off the shelf development platforms that can be used by any industry. This industry-specific expertise is really powerful, and quite frankly something I don’t encounter very often.
- Even though there are different legal regimes in different countries, the underlying needs are pretty similar, so even for something as specific as healthcare companies it’s not particularly challenging to provide a solution that meets the needs of customers around the world
- Medplum is Reshma’s third company, but her first open source company. She talked about how one of the key differences between building an open source company and a her previous companies that that the company has to pay incredible attention to the implementation details that at any other company no one would care about.
- Yes, you’re building a product company… but that doesn’t mean you should never sell professional services. Reshma says that one mistake she made was being too rigid about not selling any professional services at all, and ultimately they ended up offering packages of services to help customers get their implementations running.
One last bit of info: Reshma compared the conversation around open source startups now with “internet startups’ in 2013. Will all startups be open source startups in 10 years? I guess we’ll see.
263 פרקים
Manage episode 419545269 series 2686802
This week on The Business of Open Source I spoke with Reshma Khilnani, CEO and founder of Medplum. Medplum is an open source electronic health record development platform, and one of the things I loved about this conversation is that Reshma is so focused on the healthcare industry — a level of focus that I find relatively rare in open source companies. And not only that, when I asked her if she thought the company’s focus was too narrow, she responded that actually she often worries that it’s too broad.
Another thing I really liked about this episode is that open source, for Medplum, is about trust and transparency, not growth. Medplum’s customers, Reshma said, just don’t mess around with free software that doesn’t come with compliance certificates and some kind of support guarantees. It’s a great episode to come on the heels of the episode with Adam Jacob, who talked about the difference between code, software and a product — that is a distinction that Medplum has clearly nailed.
Other takeaways if you’re running an open source company:
- Reshma is clearly really passionate not just about developing software, but about building software for the healthcare industry. She can also clearly articulate why her customers are not well served by the standard, off the shelf development platforms that can be used by any industry. This industry-specific expertise is really powerful, and quite frankly something I don’t encounter very often.
- Even though there are different legal regimes in different countries, the underlying needs are pretty similar, so even for something as specific as healthcare companies it’s not particularly challenging to provide a solution that meets the needs of customers around the world
- Medplum is Reshma’s third company, but her first open source company. She talked about how one of the key differences between building an open source company and a her previous companies that that the company has to pay incredible attention to the implementation details that at any other company no one would care about.
- Yes, you’re building a product company… but that doesn’t mean you should never sell professional services. Reshma says that one mistake she made was being too rigid about not selling any professional services at all, and ultimately they ended up offering packages of services to help customers get their implementations running.
One last bit of info: Reshma compared the conversation around open source startups now with “internet startups’ in 2013. Will all startups be open source startups in 10 years? I guess we’ll see.
263 פרקים
כל הפרקים
×
1 Build for Dual Audiences with Pablo Ruiz-Muzquiz 39:31

1 Managing community contributors with Alya Abbott 36:23

1 Building a Dual Growth Flywheel at GitLab with Nick Veenhof 36:17

1 Solving Universal, Persistant Problems with David Aronchick 45:47

1 David and Goliath in the CMS Market with Thomas Schedler 35:31

1 Open Source Firmware for EV Charging Stations with Marco Möller 33:57

1 AI-generated Code Copied from Open Source with Julian Coccia 35:50

1 How to be Successful when Donating a Project to the CNCF with Liz Rice 40:25

1 Open Source Manifestos with Vincent Untz 39:44

1 How a Rebrand Increased Sales with Lukas Gentele 42:02

1 Fundraising and M&A for Open Source Companies with Daniel Jarjoura 43:02

1 Products, consulting, and open source with Andrew Martin 36:40

1 How Technology Decisions Impact Growth with Misha Bragin 35:42

1 Open Source and AI Coding Assistants with Ty Dunn 40:56

1 The CFO's View of Open Source Companies with Eileen Doody and Karen Walker 37:16

1 Thinking Hard about your License Choice with Ivan Burazin 39:22

1 Bootstrapping an Open Source Company with Ludovic Dubost 46:21

1 Building an Open Source Company for Long-Term Sustainability with John O'Nolan 43:46

1 The Complicated Calculus around Donating a Project to a Foundation with Omri Gazette 24:08

1 A Massive Head Start on Product Development with Open Source with Martin Mao 20:51

1 Finding Product-Market Fit with Wei Lien Dang 26:45

1 Maintaining Control of your Brand with Ramiro Berrelleza 24:17

1 KubeCon Special Episode: Changing Culture with Software with Cole Kennedy 17:52

1 KubeCon Special Episode: Managing the Tension between Product and Project with Bobby DeSimone 18:30

1 KubeCon NA Special Episode: The Connection Between Community Engagement and Revenue with Mark Fussell 23:18

1 ATO Special Episode on Product Strategy with Elias Voelker 17:57

1 Applying the lessons from Docker with Solomon Hykes 39:06

1 ATO Special Episode with Nithya Ruff 15:31

1 ATO special episode with Peter Farkas 16:29

1 Selling Peace of Mind with Bhaskar from YottaDB 29:06

1 ATO Special Episode with Tatiana Krupenya of DBeaver 13:11

1 Behind the Scenes of the Open Source AI Definition with Stefano Maffulli 32:14

1 Price Anchors of Zero Dollars with Anais Concepcion and Paul Fitzpatrick 42:09

1 Getting people to use the features you already have with Eric Holscher 45:37

1 Open source companies' reputation problem with Chris Holmes 44:25

1 Building your product with your customers with David Höck 40:31

1 Finding and losing product-market fit with Allard Buijze 44:59

1 Friendly Competition within the ClickHouse Ecosystem with Robert Hodges 42:51

1 Feature prioritization and customers' perceived value with Brad Micklea and Jesse Williams 45:15

1 The Importance of Clear Frameworks for Product vs Project with Jimmy Zelinskie 44:47

1 Product market fit for project and product with Galeal Zino 37:34

1 Complicated pricing and competition against the big players with Raphael Michel 40:08

1 Creating an ecosystem with Ashraf Samhouri 35:16

1 Testing 17 different income streams with Per Ploug Krogslund 42:43

1 Open source as a privilege of successful businesses with Tom Wilkie 44:55

1 Realistic pros and cons of working with foundations with Mike Milinkovich 40:01

1 Controlling your own narrative in a hot market with Vinoth Chandar, founder of Onehouse 42:06

1 Thoughtful open source strategies and nailing the OSS/product relationship with Joe Duffy 39:46

1 How to save your company with a license change with Tyler Jewell 52:13

1 Complementary Projects and Products with Justin Cormack 48:34

1 Excellent Open Source User Experiences with Karthik Ranganathan 47:33

1 Ensuring the Difference in Value between Project and Product is Big Enough with André Eriksson 41:38

1 Open Source Internal Startups with Saurav Pathak 38:00

1 Improving Your Value Prop Exponentially with Tanmai Gopal 45:07

1 Using Open Source for Trust, not Growth, with Reshma Khilnani 39:50

1 The Difference between Code and Product with Adam Jacob 47:18

1 A Buyer's View of Open Source Companies with Mark Boost 28:15

1 Trying All the Open Source Business Models with Brian Fox 45:10

1 Aligning with User + Customer Needs with Rod Johnson 46:48

1 Taking a hard look at what community means and if every OSS company needs one with Deepak Prabhakara 35:52

1 Getting Your Pricing Model Right-ish with Alex Olivier 25:20

1 Nailing Customer Acquisition with Patrick Backman of MariaDB and OpenOcean 36:17

1 Ensuring a Project's Long-Term Survival with William Morgan 35:13

1 From Project to Profit with Heather Meeker 37:08

1 Delivering Value Quickly in the Observability Space with Pranay Prateek 39:10

1 OSFS Special Episode: Being a Strategic Acquisition Target as an OSS Company with Thomas Di Giacomo 32:49

1 Buyer-Based Open Core with Zach Wasserman 37:50

1 The Evolving Relationship between Apache Cassandra and DataStax 40:26

1 OSFS Special Episode: A Deep Dive into GTM with Frank Karlitschek 30:06

1 Staying Completely Open Source with Ann Schlemmer, CEO of Percona 30:51

1 How to decide what goes into project and product with Mike Schwartz of Gluu 34:54

1 OSFS Special Episode: Peter Zaitsev Talks Sales 33:48

1 Staying True to Your Community and Your Bottom Line with Garima Kapoor 39:09

1 Making the Critical Pivot from Closed to Open Source with Federico Wengi 32:47

1 Emily Omier and Remy Bertot Talk About Open Source Founders Summit 12:22

1 Timing the Evolution of a Successful Open-Source Project with Ben Haynes 40:40

1 The Human Cost of Increasing Freemium Users with Peer Richelsen 34:22

1 Balancing Community and Monetization in Open Source with Birthe Lindenthal 33:18

1 From 4,000 GitHub Stars to a Successful Open Source Business with Didier Lopes of OpenBB 35:53

1 How Useful Tools Create Brand Identity and Community with Loris Degioanni 37:45

1 The Common Catch-22s of Open-Source Startups with Bob van Luijt 40:16

1 From Open-Source Side Project to Enterprise SaaS Solution with Ben Rometsch 39:51

1 Monetizing Open-Source Contributions Through Crypto with Max Howell 39:51

1 Creating a Greener World Through Open-Source Software with Nicolas Höning 35:32

1 Creating a Movement through Community with Jono Bacon 39:19

1 Mitigating the Risks of an Acquisition with Michael Cheng 37:45

1 A Second-Time Founder’s First Foray Into Open Source with Lars Kamp 33:40

1 Advice for Open-Source Founders from a Seed-Stage VC with Amanda “Robby” Robson 32:42

1 Bridging the Knowledge Gap on Community Data with Daniel Izquierdo 29:32

1 How Not to Make Open Source with Leszek Manicki 22:14

1 Striving for a Frictionless Developer Experience through AI Workflows with Kyle Campbell 32:24

1 Ethics In Open Source With Matt Butcher 37:15

1 Enhancing Your Contributor Growth Strategy With Dawn Foster 29:57

1 Developing Your Public Speaking Skills with Bart Farrell 32:46

1 Open Source Feature Management with Ivar Østhus 28:06

1 WebOps and Community Relations with Josh Koenig 31:34

1 Developing Open Source Coding Tools with Daniel Loreto 26:02

1 Building a Sustainable Platform With Abigail Cabunoc Mayes 23:58

1 Investing and Monetizing a Start-up With Akriti Dokania 23:23

1 Cultivating an Active Community With Stefan Avram 26:42

1 Simplifying Authorization With Emre Baran 31:17

1 Open Source Business Strategy With Tyler Jewell 25:50

1 Pushing Boundaries and Removing Barriers with Ron Efroni 22:06

1 Demanding Something Better with Gael Duval 18:55

1 Challenging Yourself Through Open Source with Peter Zaitsev of Percona 25:47

1 Getting The Most Out of Open-Source Events with Brian Proffitt 32:40

1 Embracing Product-Led Growth in Open Source with Kim McMahon 36:02

1 Shifting a Go-To-Market Strategy from Services to Product-Led with Alexander Krüger 30:48

1 A Case Against Starting Your SaaS as an Open-Source Company with Steven Renwick 36:05

1 Philippe Humeau on Creating Fair Exchanges in Open-Source Business Models 40:29

1 Samuel Stroschein on the Challenges and Opportunities of Localization 32:18

1 Kevin Muller on Seeking Out Harsh Feedback and Commercializing too Soon 35:08

1 Venture Capitalist Tim Chen on the Nuances of Founding an Open Source Startup 38:58

1 CEO Franz Karlsberger on Joining an Open-Source Start-Up to Scale Growth 33:47

1 Two-time founder Vlad A. Ionescu on finding success after repeated entrepreneurial failures 42:37

1 Exploring the European Open Source Ecosystem with Markus Düttmann 23:52

1 Demystifying Code Bases with Shanea Leven of CodeSee 33:30

1 Building and Maintaining a Global Open Source Data Platform with Heikki Nousiainen 23:53

1 Open Source in a Large Organization with Michael Cheng 28:39

1 Finding the Right Co-Founder With Tanis Jorge 31:41

1 Changing the World through Open Source with Frank Karlitschek 16:47

1 Bootstrapping an Open Source Company with Matt Barker of Jetstack 21:46

1 Bringing Hardware Design to The Software Space at The State of Open Con with Rob Taylor of ChipFlow 21:00

1 From Navy Seal to Entrepreneur with Josh Thurman 29:48

1 Gaining Trust through Transparency with Nikhil Nandagopal 19:57

1 From Closed Source to Open Source with Adi Gelvan of Speedb 23:45

1 Understanding the Legal Side of Open Source with Heather Meeker 32:37

1 Exploring the World of Product-Led Growth with Sam Richard 27:33

1 Bridging The Gaps Between Policy, Community, and Commerce in Open Source with Amanda Brock 28:43

1 Using Metrics to Keep Your Open Source Community Healthy with Georg Link 30:10

1 Reaping the Benefits of Community-Led Growth with Jonathan Reimer 23:05

1 Verbs Not Nouns: Writing Effective Documentation with Brian MacDonald 28:59

1 Developing Commercial Open Source Companies with Joseph Jacks 31:56

1 Investing in The Next Generation of Developers 28:13

1 Telling Fair Stories with a Full Perspective on Open Source with Brian Douglas 31:15
ברוכים הבאים אל Player FM!
Player FM סורק את האינטרנט עבור פודקאסטים באיכות גבוהה בשבילכם כדי שתהנו מהם כרגע. זה יישום הפודקאסט הטוב ביותר והוא עובד על אנדרואיד, iPhone ואינטרנט. הירשמו לסנכרון מנויים במכשירים שונים.