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Episode 159: Samuel Cummings cracked the code on expressing empathy at scale.
⏱️ Timestamps:
00:00:00 - Intro
00:01:07 - Bona fides
00:02:21 - Why jobs depend on digital empathy
00:03:06 - Beyond buzzwords: defining digital empathy
00:03:39 - The formula for empathy revealed
00:05:01 - Applying empathy at scale
00:07:30 - The Greek philosopher of customer success
00:08:30 - The balance of speed and personalization
00:10:36 - Farewell with a side of humor and food
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Samuel Cummings:
Samuel's LinkedIn: https://www.linkedin.com/in/samuelj314/
Mentioned in this episode:
100 פרקים
Episode 159: Samuel Cummings cracked the code on expressing empathy at scale.
⏱️ Timestamps:
00:00:00 - Intro
00:01:07 - Bona fides
00:02:21 - Why jobs depend on digital empathy
00:03:06 - Beyond buzzwords: defining digital empathy
00:03:39 - The formula for empathy revealed
00:05:01 - Applying empathy at scale
00:07:30 - The Greek philosopher of customer success
00:08:30 - The balance of speed and personalization
00:10:36 - Farewell with a side of humor and food
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevaluemedia.com
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Samuel Cummings:
Samuel's LinkedIn: https://www.linkedin.com/in/samuelj314/
Mentioned in this episode:
100 פרקים
Player FM סורק את האינטרנט עבור פודקאסטים באיכות גבוהה בשבילכם כדי שתהנו מהם כרגע. זה יישום הפודקאסט הטוב ביותר והוא עובד על אנדרואיד, iPhone ואינטרנט. הירשמו לסנכרון מנויים במכשירים שונים.