152: Three Steps To Enhance Product Analytics with Ken Fine of Heap

The Data Stack Show

Highlights from this week’s conversation include:

• Ken’s background and journey to Heap (2:32)
• Heap’s problem-solving approach (8:19)
• Auto-capture and its significance in the marketplace (13:03)
• Providing qualitative context: sessions and surveys (16:23)
• Collection and storage of data (25:42)
• Challenges of real-time data collection (26:40)
• The true gap in the market today (37:39)
• Consolidation and aggregation of data solutions (41:58)
• Simplifying the data stack (47:32)
• A different approach in engineering and software development (51:12)
• Skills and Stages in Company Growth (55:58)
• Final thoughts and takeaways (1:02:52)

The Data Stack Show is a weekly podcast powered by RudderStack, the CDP for developers. Each week we’ll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.

RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com.

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