Mastering Quality and Leadership: Insights from Dr. Nsombi Jaja

The Entrepreneurial You: Empowering Entrepreneurs with insights on Business, Leadership and Succes

I'm thrilled to bring you another inspiring episode of The Entrepreneurial You podcast with a fresh new format! We explore trending topics each week and bring in community feedback to keep our conversations dynamic and engaging.

In this episode, we dive into Mastering Quality and Leadership with Dr. Nsombi Jaja, a mentor and friend who has tremendously impacted my life. Dr. Jaja is the President of Quality Management Consultancy Inc. USA and an expert in strategic management, quality management, change management, leadership development, and customer experience management. Her impressive credentials include certifications from the American Society for Quality, the John Maxwell Leadership Program, and more.

Ice Breaker: Dr. Jaja shares a humorous moment from her career in quality management.

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Empathy in Leadership:

• Research shows that maintaining personal connections as one rises ranks is challenging, and empathy is the antidote. Dr. Jaja discusses the importance of cognitive empathy, emotional empathy, and empathic concern in leadership.

Community Connection: Brought to you by Jace Myrie Photography (find them on Instagram at Jace Myrie Photography). This week's question comes from WhatsApp: "What advice would you give to someone about to retire who has many business ideas but hasn't yet acted on any of these ideas?"

Giveaway: Win a FREE 1-hour coaching session with Dr. Nsombi Jaja! Listen to the podcast episode and leave a rate & review and show a screenshot.

Call to Action:Don't miss out on enhancing your business strategies and leadership skills—connect with Dr. Jaja. Subscribe to The Entrepreneurial You on Spotify and Apple Podcasts for more inspiring conversations.

Visit henekawatkisporter.com for a free eBook on conducting podcast interviews like a pro. Special thanks to Next Step Digital Solutions for revamping our website and thinking of starting your website from scratch or redoing your current one? Check out the team at Next Step.

Affirmation: I am capable of achieving excellence in every role I undertake. With strategic focus and a commitment to growth, I can enrich my life and the lives of those around me.

Thank you for tuning in, and keep striving for greatness!

Best regards,

Heneka Watkis-Porter

Host of The Entrepreneurial You