It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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תוכן מסופק על ידי The EPAM Continuum Podcast Network and EPAM Continuum. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי The EPAM Continuum Podcast Network and EPAM Continuum או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
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The Resonance Test 85: Insurance, Data, and Analytics
MP3•בית הפרקים
Manage episode 363429386 series 3215634
תוכן מסופק על ידי The EPAM Continuum Podcast Network and EPAM Continuum. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי The EPAM Continuum Podcast Network and EPAM Continuum או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
The reason we don’t think of insurance as an industry on the cutting edge of technological innovation is that, well, it’s *not.* Not today anyway. Nonetheless, insurance’s brightest thinkers know a change is overdue and are making the transformation to digital a reality. Doing so involves the incorporation of robust data and analytics programs, and that’s precisely what we’re talking about on this episode of *The Resonance Test.* Lynn Rivenburgh, VP of Business Consulting at EPAM, joins Harini Wilkinson, SVP & Head of Data & Analytics for Protector Plans, a subsidiary of Brown & Brown Insurance, and Sirat Chhabra, our Director of Insurance Data & Analytics Consulting, for an appraisal of the role data and analytics currently (and ideally should play) in the insurance business. Wilkinson says that more and more insurance companies are investing in “data analytics strategies, in the road map to really use this to move forward.” She adds that the industry as a whole has been talking about the topic for some time but that the pandemic really escalated the need to act. “We're seeing that data analytics and becoming an insight-driven organization has been one of the top three priorities for our clients,” says Chhabra. Chhabra details the saga of becoming a data analytics-driven organization in three stages: data collection, data preparation, and product creation for data analysis. And, of course, clients are all at different stages of data maturity. “In my current organization, where we're at the beginning, we've never really used data to drive our business forward,” says Wilkinson. They are at “the beginning stages of really understanding what data is there and how do we structure it in a way that we can use it.” Our three insurance-minded speakers get into the issues of data governance (a little silo-busting, please!), legacy systems, and the nuances of measuring success. If you’re thinking about insurance, this conversation will certainly carry your interest! Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon
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continue reading
162 פרקים
MP3•בית הפרקים
Manage episode 363429386 series 3215634
תוכן מסופק על ידי The EPAM Continuum Podcast Network and EPAM Continuum. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי The EPAM Continuum Podcast Network and EPAM Continuum או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
The reason we don’t think of insurance as an industry on the cutting edge of technological innovation is that, well, it’s *not.* Not today anyway. Nonetheless, insurance’s brightest thinkers know a change is overdue and are making the transformation to digital a reality. Doing so involves the incorporation of robust data and analytics programs, and that’s precisely what we’re talking about on this episode of *The Resonance Test.* Lynn Rivenburgh, VP of Business Consulting at EPAM, joins Harini Wilkinson, SVP & Head of Data & Analytics for Protector Plans, a subsidiary of Brown & Brown Insurance, and Sirat Chhabra, our Director of Insurance Data & Analytics Consulting, for an appraisal of the role data and analytics currently (and ideally should play) in the insurance business. Wilkinson says that more and more insurance companies are investing in “data analytics strategies, in the road map to really use this to move forward.” She adds that the industry as a whole has been talking about the topic for some time but that the pandemic really escalated the need to act. “We're seeing that data analytics and becoming an insight-driven organization has been one of the top three priorities for our clients,” says Chhabra. Chhabra details the saga of becoming a data analytics-driven organization in three stages: data collection, data preparation, and product creation for data analysis. And, of course, clients are all at different stages of data maturity. “In my current organization, where we're at the beginning, we've never really used data to drive our business forward,” says Wilkinson. They are at “the beginning stages of really understanding what data is there and how do we structure it in a way that we can use it.” Our three insurance-minded speakers get into the issues of data governance (a little silo-busting, please!), legacy systems, and the nuances of measuring success. If you’re thinking about insurance, this conversation will certainly carry your interest! Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon
…
continue reading
162 פרקים
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