From Racing Go-Karts to Machining Parts for Peterbilt Trucks

The Heavy Duty Parts Report

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Episode 332: What happens when a passion for racing go-karts evolves into a career in the machining industry? Our featured guest Alan Speyrer, owner of AES Machine, transformed a love for problem-solving and machining into a successful business. Discover how a simple conversation about Peterbilt hood hinges led to him engineering superior machine parts.
We also discuss how important it is to really listen to your customers and then care enough to help them come up with solutions. In our That’s Not Heavy Duty segment, our host Jamie Irvine tells a story of flight delays and cancellations which underscores the need for having good customer service.
Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.
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פרקים

1. Innovative Solutions Through Customer Feedback (00:00:00)

2. Innovative Solutions for Trucking Industry (00:08:02)

3. Customer Service and Accountability in Travel (00:16:25)