How influence actually works

The Indicator from Planet Money

Influence. The ability to persuade, motivate, or connect with other people. It's one of these skills that's hard to measure, but incredibly important in the office. However, some would argue that we often misunderstand how influence works.
Today on the show, we talk to Steve Martin, Faculty Director of Behavioral Science at Columbia Business School, about the unspoken rules of influence in the workplace.
Steve is author of a recently published book titled, "Influence at Work".
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