Chatbot Architecture: MS Copilot, Joule, Galileo™, and The Future of L&D

The Josh Bersin Company

In this episode I explain what’s happening in the Chatbot or “Intelligent Agent” market as vendors produce Copilots and we start to figure out how they’ll work together. I discuss our own plans for Galileo and explain how SAP Joule is partnering with Microsoft to integrate these agents. It’s early days and vendors like ServiceNow, Workday, and others are actively working here.

Then I give you some insights on our massive new research program in corporate L&D. Yes, AI is the big disruptor hitting corporate training and I explain why this is far bigger than the e-learning era we experienced 24 years ago.

Additional Information

Learn about Galileo, the World’s AI Expert Assistant for HR

Special Josh Bersin Academy Course: AI in HR (highly acclaimed)

Autonomous Learning Platforms: Arriving Now, Powered by AI

Galileo Availability With Four New Trusted Content Partners