RLC Talks - Maximizing Restaurant Revenue Through Connectivity and Customer Retention with Hamed Mazrouei

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

In this episode, Hamed Mazrouei, founder of Vivant and Milagro, discusses his dual-focus approach to helping restaurants achieve consistent internet connectivity and exceptional customer retention. He explains the critical importance of preventing network outages to maintain seamless online operations and increase revenue. Hamed also shares his insights on why customer retention is vital for the restaurant industry and outlines practical strategies for encouraging repeat visits. Through his companies, Hamed aims to drive top-line revenue growth and ensure restaurant success by solving connectivity and retention challenges.

00:00 Introduction to Hammed Ri

00:14 The Importance of Internet Connectivity

02:40 Cost and Benefits of Reliable Internet

05:48 Customer Retention in the Restaurant Industry

07:55 Strategies for Enhancing Customer Retention

14:39 Conclusion and Contact Information