Essential Apps for Sales Hub 2024

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

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HubSpot Launches "Essential Apps for Sales Hub 2024" Collection in App Marketplace

HubSpot announced the launch of its "Essential Apps for Sales Hub 2024" collection within its App Marketplace. This curated list highlights recommended apps designed to integrate seamlessly with HubSpot Sales Hub, providing a more powerful and connected tech stack for sales teams.

Here are some key takeaways:

Focus on connectivity: The curated list emphasizes the importance of a "connected tech stack" for sales leaders to gain a "complete view of prospects and customers" and ultimately "sell smarter and accelerate revenue growth."
Wide range of functionalities: The apps included in the collection address various aspects of the sales process, such as:
Communication and Scheduling: Aircall, CallRail, Chili Piper, Gmail, Microsoft Teams, Outlook, Slack, Zoom.
Document Management and eSignatures: DocuSign, PandaDoc.
CRM Enhancement and Data Enrichment: LinkedIn CRM Sync, LinkedIn Sales Navigator.
Sales Intelligence and Analytics: Gong, Fathom AI Notetaker.
CPQ and Revenue Operations: DealHub, PandaDoc, QuotaPath, RevOps.
Sales Enablement: Seismic.
Partnership Management: PartnerStack, PartnerStack Network Connect.
Organizational Visualization: OrgChartHub.
App Card Integration: Many apps within the collection now offer enhanced integration with HubSpot through "App Cards," allowing users to access key features and data directly within the HubSpot interface.

Quotes:

On the importance of a connected tech stack: "A connected tech stack is a must for sales leaders. Combine Sales Hub with these recommended apps to get a complete view of prospects and customers, so you can sell smarter and accelerate revenue growth."

How to access:

The "Essential Apps for Sales" collection is accessible to all HubSpot users through the App Marketplace icon within their HubSpot portal. Users can then browse the curated list, select their desired app, and follow the installation instructions.

This update reinforces HubSpot's commitment to providing a robust ecosystem of integrated solutions to empower sales teams and drive better outcomes. By highlighting essential apps, HubSpot simplifies the process for sales leaders to identify and implement tools that complement their existing workflows and contribute to their overall success.

47 פרקים

#Tech #Business #Marketing #George B. Thomas #Sidekick Strategies

Essential Apps for Sales Hub 2024

The Update Algorithm By Sidekick Strategies

published לפני שנה

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MP3•בית הפרקים

HubSpot Launches "Essential Apps for Sales Hub 2024" Collection in App Marketplace

Here are some key takeaways:

Focus on connectivity: The curated list emphasizes the importance of a "connected tech stack" for sales leaders to gain a "complete view of prospects and customers" and ultimately "sell smarter and accelerate revenue growth."
Wide range of functionalities: The apps included in the collection address various aspects of the sales process, such as:
Communication and Scheduling: Aircall, CallRail, Chili Piper, Gmail, Microsoft Teams, Outlook, Slack, Zoom.
Document Management and eSignatures: DocuSign, PandaDoc.
CRM Enhancement and Data Enrichment: LinkedIn CRM Sync, LinkedIn Sales Navigator.
Sales Intelligence and Analytics: Gong, Fathom AI Notetaker.
CPQ and Revenue Operations: DealHub, PandaDoc, QuotaPath, RevOps.
Sales Enablement: Seismic.
Partnership Management: PartnerStack, PartnerStack Network Connect.
Organizational Visualization: OrgChartHub.
App Card Integration: Many apps within the collection now offer enhanced integration with HubSpot through "App Cards," allowing users to access key features and data directly within the HubSpot interface.

Quotes:

On the importance of a connected tech stack: "A connected tech stack is a must for sales leaders. Combine Sales Hub with these recommended apps to get a complete view of prospects and customers, so you can sell smarter and accelerate revenue growth."

How to access:

47 פרקים

#Tech #Business #Marketing #George B. Thomas #Sidekick Strategies

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לפני 25 weeks6:39

6:39

HubSpot Mobile Chat SDK Briefing Doc Date: October 15, 2024 Source: HubSpot Product Update - "Mobile Chat SDK" Main Theme: Launch of the HubSpot Mobile Chat SDK, allowing integration of HubSpot chat into native iOS and Android apps. Key Features & Benefits: Easy Integration: "Easily integrate HubSpot chat into any iOS or Android app with minimal coding to deliver a support experience that feels contextual and native to your app." Enhanced In-App Support: Offers a comprehensive in-app self-service experience by integrating customer agents, the knowledge base, bots, and other powerful HubSpot tools into the chat. Familiar Interface: "Configure and customize your app's chatflow using the same familiar interface." Improved Efficiency: "Capture essential customer information to resolve issues more efficiently." Availability: Available to all HubSpot hubs and tiers. Limitations: Designed for native iOS and Android apps only. "(Please note: The Mobile Chat SDK is designed for native iOS and Android. If your codebase uses a hybrid framework like React Native or Flutter, you'll need to build your own hooks to integrate it.)" Support & Feedback: Dedicated Slack channel (#mobile-chat-sdk-beta) within the HubSpot Developer Slack Community for user support, feedback, and interaction with the product team. Next Steps: Attend the webinar on October 17, 2-3 pm ET for a live demo and Q&A session. Refer to the HubSpot knowledge base article for detailed information about the SDK. Join the dedicated Slack channel for support and feedback. Key Takeaway: The Mobile Chat SDK represents a significant step towards improving in-app customer support within the HubSpot ecosystem. It offers a robust and flexible solution for businesses looking to enhance their mobile customer experience.…

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HubSpot Update: Renewal Center Redesign 4:47

לפני 25 weeks4:47

4:47

Briefing Doc: Renewal Center Redesign Date: October 15, 2024 Subject: Product Update - Renewal Center Redesign Target Audience: Professional+ Customers Summary: This document provides a detailed overview of the newly redesigned Renewal Center, highlighting its key improvements and benefits for Professional+ customers. Key Changes: Complete Redesign: The Renewal Center has undergone a significant design overhaul to enhance user experience and address previous shortcomings. Improved Clarity and Information: The redesign tackles issues of friction and lack of clarity that plagued the old Renewal Center. Critical information such as renewal terms, changes, potential savings, and quote comparison capabilities are now readily accessible. Seamless Checkout Experience: The new Renewal Center aligns with the existing checkout process, creating a consistent and user-friendly experience for customers. Benefits for Professional+ Customers: Enhanced Transparency: The redesign fosters transparency by providing a comprehensive overview of the renewal process. Simplified Decision-Making: Easy access to key information like changes, savings, and quote comparisons empowers customers to make informed renewal decisions. Streamlined Process: The consistent design aligning with the checkout process creates a streamlined and intuitive renewal experience. Key Quote: "The old renewal center was causing friction and was unclear when it came to understanding renewal terms. The old renewal center was missing important information such as: changes, savings, and the ability to compare the different quotes with each other. This made it hard to get a clear and complete picture of your renewals." Impact: The redesigned Renewal Center is expected to significantly improve customer satisfaction by simplifying the renewal process and providing greater clarity and control for Professional+ customers. Next Steps: Professional+ customers will be automatically redirected to the new Renewal Center upon accessing their renewal information. No further action is required.…

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