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1 The Killing Call: 1. The death of a star 35:12
Successfully navigating a restructure
Manage episode 478950436 series 2870476
Lucinda Rouse and Andy Ricketts are joined by Iain Heaton, deputy chief executive and chief financial officer at the Blue Cross, and Tiggy McCool, partner at the management consultancy Nine Feet Tall.
Iain describes how the Blue Cross implemented major changes to its animal rehoming services, starting with the closure of four rehoming centres in response to Covid-19-related financial pressures.
He recounts the charity’s subsequent adoption of a new pet foster model, which has reduced the overall cost per pet in spite of a budgetary uplift to pay for new specialist roles.
Tiggy explains the concept of organisational design and its use by the Blue Cross to improve service delivery. She stresses the importance of establishing communications principles at the beginning of the process to build the confidence of leaders and their teams.
They both provide their tips for managing a redundancy process.
Read Nine Feet Tall’s guide: The role of organisational design for charities, and Nassim Taleb’s book Antifragile.
Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.
Hosted on Acast. See acast.com/privacy for more information.
254 פרקים
Manage episode 478950436 series 2870476
Lucinda Rouse and Andy Ricketts are joined by Iain Heaton, deputy chief executive and chief financial officer at the Blue Cross, and Tiggy McCool, partner at the management consultancy Nine Feet Tall.
Iain describes how the Blue Cross implemented major changes to its animal rehoming services, starting with the closure of four rehoming centres in response to Covid-19-related financial pressures.
He recounts the charity’s subsequent adoption of a new pet foster model, which has reduced the overall cost per pet in spite of a budgetary uplift to pay for new specialist roles.
Tiggy explains the concept of organisational design and its use by the Blue Cross to improve service delivery. She stresses the importance of establishing communications principles at the beginning of the process to build the confidence of leaders and their teams.
They both provide their tips for managing a redundancy process.
Read Nine Feet Tall’s guide: The role of organisational design for charities, and Nassim Taleb’s book Antifragile.
Tell us what you think of the Third Sector Podcast! Please take five minutes to let us know how we can bring you the most relevant, useful content. To fill in the survey, click here.
Hosted on Acast. See acast.com/privacy for more information.
254 פרקים
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1 Solutions to some common volunteering challenges 29:43

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1 Back to the basics of cost-effective programming 21:22

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1 Co-designing communications campaigns for maximum impact 30:01

1 Bringing co-creation into the core of charity strategy 29:53


1 How ditching fundraising targets has led to income growth for one charity 32:09

1 What’s happening to major donor giving? 28:24


1 Impact measurement and the systems change approach 31:10

1 How Hospice UK has built a national hospice movement 29:58

1 Why charity leaders should pay more attention to economics 38:00

1 The merits of a corporate advisory board 27:51

1 How being more controversial has paid off for the Alzheimer’s Society 33:46

1 What does 2025 have in store for charities? 34:14

1 How did the sector fare in 2024? 27:24

1 Michelle Mitchell on innovation at Cancer Research UK 31:25

1 How the Royal Academy of Music increased its fundraising income twelvefold 29:00

1 How to seize an unexpected major fundraising opportunity 28:47
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