AI & Data Lab #01 -- Trends In Modern Data & Analytics Transforming Customer Operations With AI Arek Skuza podcast

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Restructuring Sales and Customer Operations with AI Agents 17:57

לפני 32 weeks17:57

17:57

Tired of chasing leads and drowning in tedious sales tasks? Imagine a world where AI handles the heavy lifting, boosting your efficiency and freeing you to focus on closing deals! Welcome to "Transforming Customer Operations with AI" where we explore the game-changing world of AI sales agents! Join us as we uncover how these cutting-edge tools can revolutionize your sales process, from lead generation to forecasting, and catapult your revenue to new heights!…

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AI in the U.S. and Texas: Insights with Paul Bendel 42:27

לפני 34 weeks42:27

42:27

In this episode, I'm joined by Paul Bendel to explore the dynamic state of AI in the U.S., with a spotlight on Texas as a burgeoning tech hub. We discuss how AI is reshaping customer service and sales, the challenges businesses encounter, and how Tech Titans supports local companies in navigating these changes. Tune in for valuable insights and inspiration on staying ahead in the AI landscape! Follow Paul here: https://www.linkedin.com/in/paul-bendel-7938119/…

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AI in Healthcare: A Conversation with Josh Grob from Pieces 52:10

לפני 41 weeks52:10

52:10

In this episode, we dive into the transformative role of AI in healthcare, with a special focus on Pieces , a company pioneering generative AI solutions for improving patient care and operational efficiency. From enhancing patient engagement to streamlining customer operations, we explore real-world examples of AI in action and discuss the future of AI in healthcare. Tune in for insights on how AI is reshaping the industry and recommendations for healthcare providers looking to implement cutting-edge AI solutions.…

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Embrace the AI Dance - Transforming Customer Operations and Sales 19:43

לפני 44 weeks19:43

19:43

Ready to up your game in customer ops and sales? In this episode, we’ll chat about how you can start using AI to make your work faster and smarter. You’ll get easy, practical tips on how to integrate AI into your daily tasks, improve customer experiences, and stay ahead of the competition. Whether you're new to AI or looking to level up, this episode is packed with insights to help you succeed. Let’s embrace the future together—tune in and take the first step!…

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How AI-Driven Insights Can Dramatically Boost Your Sales Conversion Rates 19:43

לפני 48 weeks19:43

19:43

In today's episode, I’m exploring how AI-driven insights can provide a deeper understanding of your customers, optimize your strategies, and lead to impressive sales growth. I’ll be sharing the latest statistics and examples from my own projects to illustrate just how impactful AI can be. I hope this episode will be full of valuable insights you won’t want to miss.…

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AI-Driven Customer Operations: Strategies and Insights: Podcast with Sol Rashidi 46:56

לפני 51 weeks46:56

46:56

Today's podcast features the incredible Sol Rashidi, author of "Your AI Survival Guide" and an expert in the field of AI and customer operations. Together with Sol we discussed the practical applications of AI in customer operations, the transformative impact of AI on customer service, and strategies for effective AI integration. Join us for an enlightening conversation on the future of AI in customer service. I encourage you to follow Sol here: https://www.linkedin.com/in/sol-rashidi-a672291/…

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Transforming Customer Interactions and Sustainability with AI - Podcast with Manuel Vexler 38:35

לפני 1 year38:35

38:35

It was my pleasure to host Manuel Vexler on our latest episode where we discussed how AI is changing the game for customer interactions and sustainability. We talked about AI-powered tools for collecting feedback, real-time sentiment analysis, the evolution of customer service, the importance of sustainability, how AI encourages customer participation in green practices, and the value it brings. Tune in for an insightful and engaging conversation! If you're interested in more insight from Manuel, follow him here: https://www.linkedin.com/in/manuelvexler/…

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Defining Success Metrics for AI Projects 26:17

לפני 1 year26:17

26:17

On this episode I'm diving into a topic that's crucial for any AI project: defining success metrics. I'll walk you through why it's so important to set clear, measurable goals from the get-go. We'll chat about strategies for blending both numbers and insights to track progress effectively. Whether you're a seasoned AI pro or just starting out, join me as we explore how to steer your project toward success. Get ready for practical tips and insights that will help you chart your course and hit those AI milestones. Tune in and let's navigate the world of AI together!…

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AI-Powered Customer Service: Efficiency, Personalization and Competitive Edge 27:07

לפני 1 year27:07

27:07

Join me in exploring the exciting world of AI in customer service. In this episode, we'll dive into how AI is a game changer in enhancing efficiency and personalizing customer interactions. If you're curious about giving your business a competitive edge with AI, this is for you. We’ll cover practical tips and real-world examples, making AI approachable and actionable. Let's unravel the potential of AI together and transform your customer service experience!…

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Improving cooperation between business departments and the IT department in Maspex Group 31:47

לפני 1 year31:47

31:47

In this episode I take you through one of my favorite case studies from my career: the Maspex Group's successful integration of their business and IT departments. We explore how together with Maspex we tackled challenges using automation and data analysis to foster a collaborative, efficient work culture. This podcast is a must-listen for business leaders and IT professionals looking for actionable insights on aligning business objectives with IT capabilities. Discover the strategies behind Maspex Group's innovative transformation and how similar approaches can be applied in various organizations. For further exploration of this topic, visit my article here: https://arekskuza.com/the-innovation-blog/improving-cooperation-between-business-departments-and-the-itdepartment-in-maspex-groups-ttransformation-projects-through-automation-and-data-analysis/ .…

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Data Monetization: Transforming Information into Revenue Streams 20:22

לפני 1 year20:22

20:22

In the "Data Monetization: Transforming Information into Revenue Streams" episode of my podcast, I offer a focused and objective look at how businesses can turn data into profit. Drawing on real-life examples and practical use cases, the episode covers key strategies for data monetization, aimed at professionals seeking to understand and implement these methods effectively. This concise discussion provides valuable insights for leveraging data in various business contexts. Thank you for listening!…

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Learning from the Fallen: 6 AI Implementation Fumbles and How to Recover 31:37

לפני 1 year31:37

31:37

Learning from the Fallen: 6 AI Implementation Fumbles and How to Recover" is an educational podcast where I discuss six common mistakes in AI implementation across various sectors. I delve into the reasons behind these setbacks and offer practical recovery strategies, aiming to equip listeners with insights to avoid and manage similar challenges in AI projects.…

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Visual Search Implementation -- A Case Study on User-Centric Innovation 27:02

לפני 1 year27:02

27:02

In todays episode I recount my experiences from a two-year visual search project at an e-commerce company. I touch on the challenges, innovations, and the transformative impact this technology had on customer experience. This episode offers an insider look at how we tailored visual search to revolutionize online shopping, providing key insights into the future of e-commerce.…

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Mastering AI in Business: A Conversation with ML Expert Petr Gusev 1:01:14

לפני 2 years1:01:14

1:01:14

In my new episode, I am honored to have Petr Gusev, a Senior Machine Learning Engineer and ML Product Manager, share his insights on my podcast. Petr's expertise in AI and ML provided a deep dive into their impact on business, especially in e-commerce. His professional perspective on implementing AI, building ML-heavy products, and fostering an AI-centric culture offered invaluable knowledge for anyone interested in the intersection of technology and business. This discussion is a must-listen for professionals in the field.…

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AI & Data Lab #08 -- Strategic AI Leadership: Transforming Business Efficiency 13:43

לפני 2 years13:43

13:43

This episode offers a comprehensive exploration of how AI is revolutionizing leadership and management practices. It focuses on the professional application of AI for enhancing time management, decision-making, and team productivity in a business context. Listen about: 1. What Team Leaders Should Care About (00:10) 2. Why Executives Care About Problem Solving First (04:39) 3. Improving Your Time Management with AI (07:20) 4. How Managers Can Save Time With AI (09:39) 5. Considering AI to Increase Yours Team Productivity (11:14)…

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Transforming Customer Operations with AI Arek Skuza

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AI & Data Lab #07 -- AI Essentials: From Basics to Business Applications 16:11

לפני 2 years16:11

16:11

Step into the realm of artificial intelligence - kick off with the bedrock principles of AI, then journey through its varied types and practical applications in today's business world. Perfect for managers aiming to harness AI's potential or the inquisitive mind eager to understand its real-world impact. Tune in and demystify the world of AI with me. In todays episode: Leveraging AI -- Three Tips for Managers (00:10) Where AI is Mostly Adapted? (2:53) Why you should use AI? (5:56) Narrow Artificial Intelligence - Use cases (7:39) Artificial Intelligence & Digital Marketing (9:32) Implementing Artificial Intelligence: Use Cases (12:40)…

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Transforming Customer Operations with AI Arek Skuza

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AI & Data Lab #06 -- How to become trusted advisor with Ai’s help 18:28

לפני 2 years18:28

18:28

In this enlightening video, we'll unveil the dynamic fusion of human expertise and Artificial Intelligence (AI) that can propel you into the realm of a trusted advisor. Gain invaluable insights into crafting enduring client relationships, consistently delivering exceptional value, and exceeding client expectations. Discover the transformative potential of AI in enhancing your professional credibility. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: ⁠https://arekskuza.com/⁠ 👉 My Twitter: ⁠https://twitter.com/arskuza⁠ 👉 My Facebook: ⁠https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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AI & Data Lab #05 -- Revolutionizing banking with AI 19:27

לפני 2 years19:27

19:27

In todays podcast i will talk about how AI is revolutionize banking. Together let's xplore the profound impact ofAI on the banking sector. From risk management to revenue generation, AI has become an integral part of financial services, with a majority of firms leveraging its potential. Discover how AI is reshaping banking and uncover its transformative capabilities across various banking operations. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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AI & Data Lab #04 -- How AI & Data Monetization is Transforming Product Management 21:09

לפני 2 years21:09

21:09

Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! How is Artificial Intelligence transforming the Product Management landscape? Why should Data Monetization be a priority for every product team? Let's discuss the importance of these topics in today's world, where running a business with AI and Data is crucial!…

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Transforming Customer Operations with AI Arek Skuza

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AI & Data Lab #03 -- How to Monetize Data Legally with Respect to Privacy 28:47

לפני 2 years28:47

28:47

Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! Learn valuable insights on how to ethically capitalize on data while upholding privacy standards. Discover effective strategies and best practices for legally monetizing data in a privacy-conscious manner, ensuring a win-win scenario for businesses and individuals alike.…

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Transforming Customer Operations with AI Arek Skuza

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AI & Data Lab #02 -- Achieving AI ROI Through Data Quality 31:58

לפני 2 years31:58

31:58

Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! In today's podcast, I would like to focus on the importance of data quality in achieving ROI, specifically in AI projects. Join me as we explore the key factors that contribute to successful data-driven initiatives and learn strategies to enhance the quality of your data for optimal outcomes.…

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Transforming Customer Operations with AI Arek Skuza

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AI & Data Lab #01 -- Trends in Modern Data & Analytics 25:20

לפני 2 years25:20

25:20

Welcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! Today let's dive into trends in data monetization & data analytics.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #102 -- Mornings with Data and AI -- How to Grow Your Knowledge 2:53

לפני 2 years2:53

2:53

Let me share with you my tips about how i gain a new knowledge everyday on AI, Data and more. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #102 -- Mornings with Data and AI -- Consider AI to Increase Yours Team Productivity 2:31

לפני 2 years2:31

2:31

Struggling to schedule meetings efficiently? Don't let unnecessary meetings inundate your team's valuable time. AI can revolutionize your meeting scheduling process, ensuring optimal productivity. ❗Get your free eBook: ⁠https://arekskuza.com/how-to-transform-your-business-with-ai/⁠ My key links 👉 My website: ⁠https://arekskuza.com/⁠ 👉 My Twitter: ⁠https://twitter.com/arskuza⁠ 👉 My Facebook: ⁠https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #101 -- Book Sight -- Power and Prediction -- costly information 5:38

לפני 2 years5:38

5:38

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #100 -- Mornings with Data and AI -- Do Not Trust Artificial Intelligence 2:34

לפני 2 years2:34

2:34

In today's video I want to talk about how it is essential to approach Artificial Intelligence with caution and not blindly rely on its output, as it may have limitations and occasionally produce inaccurate or misleading information. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #99 -- Book Sight -- Power and Prediction -- What Decisions Buy 6:35

לפני 2 years6:35

6:35

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #98 -- Mornings with Data and AI -- Meetings Productivity -- AI Tools 2:55

לפני 2 years2:55

2:55

Meetings are an essential part of any organization's workflow, but all too often, they can turn into time-consuming endeavors that leave everyone feeling drained. That's where the power of AI comes in! With cutting-edge technologies and intelligent algorithms, we can now streamline our meetings, foster collaboration, and make the most of every minute. My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #97 - Book Sight -- Power and Prediction -- Investments is not Deciding 5:06

לפני 2 years5:06

5:06

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #96 - Book Sight -- Power and Prediction -- NewDecisions 3:07

לפני 2 years3:07

3:07

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #95 - Mornings with Data and AI -- Elements of Strategy & Artificial Intelligence 2:48

לפני 2 years2:48

2:48

If you want to improve your strategy, make sure to use AI and automation in those three elements of your strategy. ❗Get your free eBook: https://arekskuza.com/how-artificial-intelligence-is-changing-business/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #94 - Mornings with Data and AI -- Data Driven Decision & Their Enemies 4:25

לפני 2 years4:25

4:25

Today, let's talk about three factors that are huge enemies in the Data-Driven Decision-making process and how to identify them. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #93 - Mornings with Data and AI -- Artificial Intelligence (AI) & Digital Marketing 4:39

לפני 2 years4:39

4:39

Let's talk about 4 ares of Digital Marketing that are already influenced by Artificial Intelligence. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #92 - BookSight -- Power and Prediction -- Set it and Forget it 4:24

לפני 2 years4:24

4:24

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #91 - Mornings with Data and AI -- Why Cooperation Between Product Managers & Data Scientist is so Important? 4:23

לפני 2 years4:23

4:23

When building a product it is very important for Product Managers to communicate with Data Scientist and use the data and predictions. Let's talk about this more in today's episode. If you want to stay informed about the latest news in the world of ⁠⁠⁠⁠⁠⁠⁠⁠⁠#AI⁠⁠⁠⁠⁠⁠⁠⁠⁠ and Data Monetization, be sure to subscribe to my newsletter at: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://arekskuza.com/newsletter/⁠⁠⁠⁠⁠⁠⁠⁠⁠ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #90 - Mornings with Data and AI -- Why narrow AI is better for monetization 4:01

לפני 2 years4:01

4:01

Let's dive into more details about ChatGPT Plugins - the big revolution in GPT engines. 🔥 If you want to stay informed about the latest news in the world of ⁠⁠⁠⁠⁠⁠⁠⁠#AI⁠⁠⁠⁠⁠⁠⁠⁠ and Data Monetization, be sure to subscribe to my newsletter at: ⁠⁠⁠⁠⁠⁠⁠⁠https://arekskuza.com/newsletter/⁠⁠⁠⁠⁠⁠⁠⁠ ❗Free eBook: ⁠⁠⁠⁠⁠⁠⁠⁠https://arekskuza.com/how-to-transfor..⁠⁠⁠⁠⁠⁠⁠⁠ . My key links 👉 My website: ⁠⁠⁠⁠⁠⁠⁠⁠https://arekskuza.com/⁠⁠⁠⁠⁠⁠⁠⁠ 👉 My Twitter: ⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/arskuza⁠⁠⁠⁠⁠⁠⁠⁠ 👉 My Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #89 - Mornings with Data and AI -- Should you train your own AI model 5:16

לפני 2 years5:16

5:16

Let's dive into more details about ChatGPT Plugins - the big revolution in GPT engines. 🔥 If you want to stay informed about the latest news in the world of ⁠⁠⁠⁠⁠⁠⁠#AI⁠⁠⁠⁠⁠⁠⁠ and Data Monetization, be sure to subscribe to my newsletter at: ⁠⁠⁠⁠⁠⁠⁠https://arekskuza.com/newsletter/⁠⁠⁠⁠⁠⁠⁠ ❗Free eBook: ⁠⁠⁠⁠⁠⁠⁠https://arekskuza.com/how-to-transfor..⁠⁠⁠⁠⁠⁠⁠ . My key links 👉 My website: ⁠⁠⁠⁠⁠⁠⁠https://arekskuza.com/⁠⁠⁠⁠⁠⁠⁠ 👉 My Twitter: ⁠⁠⁠⁠⁠⁠⁠https://twitter.com/arskuza⁠⁠⁠⁠⁠⁠⁠ 👉 My Facebook: ⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #89 - Mornings with Data and AI -- How my friend monetized his experience in recruitment 5:07

לפני 2 years5:07

5:07

Let's dive into more details about ChatGPT Plugins - the big revolution in GPT engines. 🔥 If you want to stay informed about the latest news in the world of ⁠⁠⁠⁠⁠⁠#AI⁠⁠⁠⁠⁠⁠ and Data Monetization, be sure to subscribe to my newsletter at: ⁠⁠⁠⁠⁠⁠https://arekskuza.com/newsletter/⁠⁠⁠⁠⁠⁠ ❗Free eBook: ⁠⁠⁠⁠⁠⁠https://arekskuza.com/how-to-transfor..⁠⁠⁠⁠⁠⁠ . My key links 👉 My website: ⁠⁠⁠⁠⁠⁠https://arekskuza.com/⁠⁠⁠⁠⁠⁠ 👉 My Twitter: ⁠⁠⁠⁠⁠⁠https://twitter.com/arskuza⁠⁠⁠⁠⁠⁠ 👉 My Facebook: ⁠⁠⁠⁠⁠⁠https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #88 - Mornings with Data and AI -- Take your product and monetize it! 6:01

לפני 2 years6:01

6:01

Let's dive into more details about ChatGPT Plugins - the big revolution in GPT engines. 🔥 If you want to stay informed about the latest news in the world of ⁠⁠⁠⁠⁠#AI⁠⁠⁠⁠⁠ and Data Monetization, be sure to subscribe to my newsletter at: ⁠⁠⁠⁠⁠https://arekskuza.com/newsletter/⁠⁠⁠⁠⁠ ❗Free eBook: ⁠⁠⁠⁠⁠https://arekskuza.com/how-to-transfor..⁠⁠⁠⁠⁠ . My key links 👉 My website: ⁠⁠⁠⁠⁠https://arekskuza.com/⁠⁠⁠⁠⁠ 👉 My Twitter: ⁠⁠⁠⁠⁠https://twitter.com/arskuza⁠⁠⁠⁠⁠ 👉 My Facebook: ⁠⁠⁠⁠⁠https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #87 - Mornings with Data and AI -- 3 ways you can monetize your business data 5:14

לפני 2 years5:14

5:14

Let's dive into more details about ChatGPT Plugins - the big revolution in GPT engines. 🔥 If you want to stay informed about the latest news in the world of ⁠⁠⁠⁠#AI⁠⁠⁠⁠ and Data Monetization, be sure to subscribe to my newsletter at: ⁠⁠⁠⁠https://arekskuza.com/newsletter/⁠⁠⁠⁠ ❗Free eBook: ⁠⁠⁠⁠https://arekskuza.com/how-to-transfor..⁠⁠⁠⁠ . My key links 👉 My website: ⁠⁠⁠⁠https://arekskuza.com/⁠⁠⁠⁠ 👉 My Twitter: ⁠⁠⁠⁠https://twitter.com/arskuza⁠⁠⁠⁠ 👉 My Facebook: ⁠⁠⁠⁠https://www.facebook.com/mrskuza/…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #86 - BookSight -- Power and Prediction -- Now what? 6:24

לפני 2 years6:24

6:24

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #85 - BookSight -- Power and Prediction -- Illustrating the change 7:36

לפני 2 years7:36

7:36

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #84 - BookSight -- Power and Prediction -- Beyond Prediction 5:17

לפני 2 years5:17

5:17

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #83 - BookSight -- Power and Prediction -- Prediction at the heart 6:10

לפני 2 years6:10

6:10

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #82 - BookSight -- Power and Prediction -- Correlation and Causation 7:04

לפני 2 years7:04

7:04

Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #66 - Product Stories using AI - how to get funding and grow AI company 33:39

לפני 2 years33:39

33:39

In this video, we'll be talking about product stories and how to grow your AI company. I'll interview the founders of Story Brain, an AI company, to get their insights on the subject. Check the company website: https://storybrain.com

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Transforming Customer Operations with AI Arek Skuza

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Podcast #65 - How to prepare for AI and Machine Learning meeting and shape new business opportunities 12:58

לפני 2 years12:58

12:58

Are you attending an AI or Machine Learning meeting? If you're unsure what to expect, this recording is for you. Learn how to shape new business opportunities and get the most out of your meeting.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #64 - How to monetize data - 5 steps 9:27

לפני 2 years9:27

9:27

Do you want to learn how to monetize data? In this recording, I will explain five steps you can plan in your business to successfully monetize your data. Those data monetization strategy elements are easy to consider and plan in your enterprise.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #63 - Armen Hovhannisian on the chatbots, artificial intelligence and building AI company 33:39

לפני 2 years33:39

33:39

Armen Hovhannisian is the marketing boss of Hoory, an artificial intelligence chatbot development company. In this recording, he chats with me about chatbots, artificial intelligence, and how to build AI companies from scratch. It's a fascinating discussion that will give you insights into the future of business.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #62 - The 3 Elements You Need To Monetize Your Data 11:57

לפני 2 years11:57

11:57

Not every organization is ready, and not every business can monetize data. However, you can review elements that are worth preparing to be able to monetize your business data. In the recording, I define these three elements necessary for data monetization and prepare you for how to construct them in your company.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #61 - How to transform business model with data analytics 10:36

לפני 2 years10:36

10:36

Are you ready to revolutionize your business? In this podcast, I will teach you how to use data analytics to transform your business model and take it to the next level. Learn how to make insightful decisions backed by data-driven insights and get a competitive edge in today's market. Discover the power of data analytics and see how it can help you redesign your business model!…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #60 - The Value of Data Monetization to Outside Customers 12:26

לפני 2 years12:26

12:26

Data monetization is becoming an increasingly popular trend with businesses due to its potential for generating higher revenue and creating more efficient data-driven operations. This article will explore the value of data monetization to customers outside the core business – such as those in the embedded systems domain – and why it could be a worthwhile investment for them. It is worth noting that data monetization is more than just data trading. It involves data analysis and understanding, as well as the usage of artificial intelligence (AI) technologies to generate insights and value from data. When properly utilized, data monetization can be a powerful tool for businesses and customers alike – allowing them to maximize their potential returns on data investments.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #59 - What influences customers willingness to share date with companies 9:23

לפני 2 years9:23

9:23

To make the most out of data monetization, it's essential to understand what influences customers willingness to share their data with companies. This recording takes a closer look at three factors - trust, transparency, and convenience - and offers insights on how businesses can improve their data monetization strategies accordingly.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #58 - Business Capabilities for Successful Data Monetization 7:18

לפני 3 years7:18

7:18

You've undoubtedly heard about data monetization by now. But what does it mean for your business? In this recording, I explore some of the most important business capabilities for successful data monetization.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #57 - What is a Data Monetization Strategy? 11:24

לפני 3 years11:24

11:24

Data monetization is the process of turning data into value. It can be done through various methods, including but not limited to selling data, using data to create targeted ads, or providing subscription-based access to detailed datasets. This recording discusses data monetization strategies' different elements and provides solid definitions.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #56 - How do digital twins deliver value today? 13:06

לפני 3 years13:06

13:06

Digital twins are growing in popularity for a reason. They offer businesses the ability to see their products and operations in a virtual world, improving efficiency and reducing waste. But what value do digital twins deliver today? This recording takes a look at some of the most important benefits of using digital twins in your business.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #55 - Specific AI techniques for Metaverse use cases 13:38

לפני 3 years13:38

13:38

Metaverse is a constantly evolving virtual world that offers endless possibilities for businesses and individuals. In this recording, I explore some of the artificial intelligence techniques available in the metaverse and how they can be used to create immersive experiences for users.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #54 - Making profits in Metaverse - 8 areas 12:51

לפני 3 years12:51

12:51

Metaverse is a rapidly growing digital asset platform with unlimited potential. In this recording, I explore eight areas where you can expect positive ROI shortly. Whether you're looking to invest in real estate, digital currencies, or gaming tokens, Metaverse has something to offer everyone!

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Transforming Customer Operations with AI Arek Skuza

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Podcast #53 -- Digital twins and artificial intelligence 8:53

לפני 3 years8:53

8:53

The digital twin is a key concept in the metaverse, and it's something that all businesses should be aware of. In this podcast, we explain what a digital twin is, and how artificial intelligence can help you create one for your business.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #52 -- Machine Vision in Metaverse 10:52

לפני 3 years10:52

10:52

In the Metaverse, Machine Vision is used to identify and track objects in a virtual space. This technology is used for various purposes, including security, product identification, and marketing.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #51 -- Artificial intelligence in Metaverse 16:50

לפני 3 years16:50

16:50

As artificial intelligence continues to evolve, it is increasingly being used in the metaverse. This has led to a number of changes and improvements in the way that users interact with the metaverse. In this podcast, I discuss some of the ways that AI is changing the metaverse and how it is benefiting users.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #50 -- 7 layers of Metaverse 13:46

לפני 3 years13:46

13:46

The metaverse is a digital world that exists parallel to our own. It can be used for gaming, social networking, or business purposes. In this video, I explain the seven layers of the metaverse and show how they work together to create a rich digital experience.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #49 — The history of Metaverse 8:25

לפני 3 years8:25

8:25

Metaverse is a digital world that exists parallel to our own. It's a place where people can buy and sell property, create businesses, and engage in all sorts of other activities. In this video, we take a look at the history of Metaverse and how it's evolved over time.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #48 -- The best artificial intelligence trend in the USA for software development companies 13:05

לפני 3 years13:05

13:05

Artificial intelligence is one of the biggest trends in the United States for software development companies. Specifically, AI is leveraged by what is called "micro-experience". In this podcast, I discuss what micro-experience is and how it can be used by businesses.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #47 -- Why businesses can't ignore AI - 3 reasons 9:14

לפני 3 years9:14

9:14

Every day, businesses are being disrupted by Artificial Intelligence. In this podcast, I'll explain you 3 reasons why AI is the new competitive edge for many industries.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #46 -- How to Organize Your Enterprise for a Successful Relationship with AI 24:02

לפני 3 years24:02

24:02

Businesses everywhere are recognizing the power of AI to improve processes, meet customer needs, enter new spaces, and, above all, gain a sustainable competitive advantage. With this recognition has come an increased adoption of—and investment in—AI technologies. What are the critical elements that managers need to foresee to build a lively and effective organization which will adopt AI comprehensively?…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #45 - Which 5 areas Chief Digital Officer must get right to transform business inside out? 18:27

לפני 3 years18:27

18:27

With the ever-changing digital transformation landscape, there are now more responsibilities on a Chief Digital Officer's shoulders than ever before. 📌 Gone are the days when they were only responsible for introducing basic capabilities and perhaps piloting handfuls initiatives - today, this person must coordinate changes that address everything from updating how companies work to building out entirely new businesses altogether! 📌 This is my new podcast, and it highlights five key areas that Chief Digital Officers should be aware of.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #44 - Automation Center of Excellence - why and how to build one? 34:08

לפני 3 years34:08

34:08

The foundation of the Center for Excellence is the automation governance model, which provides a framework for decision-making, enables standardization and consistency of approach, and facilitates communication across stakeholders. The COE is in charge of setting the organization's overall strategy and direction for automation. This entails formulating a comprehensive architecture that meets the company's needs while also establishing procedures and standards to ensure that automation is implemented correctly and consistently. The COE also oversees the operations of the automation center, which includes organizing resources (tools, people, processes).…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #43 - The role of Artificial Intelligence in the Metaverse 18:41

לפני 3 years18:41

18:41

The metaverse is a collective virtual space that merges the real world with the virtual world. In the past, it was mainly used for gaming and entertainment purposes. However, recent technological advances have made it possible for the metaverse to be used for a variety of other purposes, such as education, business, and socializing. The metaverse will use augmented and virtual reality (AR/VR) in combination with artificial intelligence and blockchain to create scalable and accurate virtual worlds. Artificial intelligence (AI) applications are becoming more and more common in our daily lives. In a recent McKinsey survey, 50% of those surveyed said that their company uses AI for at least one business function while 40 percent have an organization-wide strategy involving artificial Intelligence! This metaverse will use augmented reality with virtual realities to create scalable accurate worlds which can be used as learning environments or social spaces too. With the increasing popularity of augmented and virtual reality (AR/VR), the metaverse is becoming an increasingly more viable platform for a variety of purposes. In particular, the use of artificial intelligence (AI) in the metaverse will play a significant role in enhancing user experience and interaction.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #42. - Artificial intelligence case study - Adobe (how they supported 22 000 employees), Stitch Fix (fashion and ecommerce). 29:12

לפני 4 years29:12

29:12

We all know how difficult it is to stay on top of our game at work. But what if you could stop distractions and focus more efficiently with artificial intelligence? In this podcast, we'll look into the case studies of Adobe and Stitch Fix as well as explore ways that AI can improve your company's financials!…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #41 - Artificial intelligence benefits to society - what does it mean? What still needs to be done? 33:38

לפני 4 years33:38

33:38

Artificial intelligence is making waves in the world, and it’s not just for technology. AI has touched every aspect of our lives - from how we communicate to what kind of news stories are being generated by major media outlets. As with most things related to life transitions, there will be positive and negative ways that artificial intelligence benefits society. One thing is 100% true – artificial intelligence radically transforms the world we live in. The transformative impact of AI on our society will have far-reaching financial, legal, political, and regulatory consequences that the world needs to be prepared for. Share the podcast with your network, if you find it interesting!…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #40 - Accelerate application of AI 27:14

לפני 4 years27:14

27:14

Gone are the days when organizations could only afford an experimental approach to artificial intelligence and broadly understood analysis. Now it's time to accelerate the application of AI.

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Transforming Customer Operations with AI Arek Skuza

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Podcast #39 -- Dimitry Norenko (upSWOT) :: FinTech, Fund Raising, Artificial Intelligence, Product Management 46:18

לפני 4 years46:18

46:18

Founded in January 2019, Upswot technology serves dozens of financial institutions helping them to build loyalty and grow engagement among their SMB clients. The platform is a white-labeled portal deployed into customers’ private cloud and connected with the online banking application. Using an approach similar to Plaid, SMBs connect their data for continuous, API-enabled access to QuickBooks, Xero, Salesforce, and 120+ other business critical SaaS applications. Data is aggregated in real-time and thousands of signals are analyzed to help SMBs better understand the health of their businesses via interactive dashboards. On the back-end, Upswot surfaces meaningful data for relationship managers to upsell the right products and services while building more meaningful and longer-lasting relationships.…

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Transforming Customer Operations with AI Arek Skuza

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Podcast #38 -- Piyush Chandra :: Nauto, Artificial Intelligence in heavy trucks business, Product Management of AI-powered products 43:18

לפני 4 years43:18

43:18

Save Lives. Save Money. Now. Nauto has the only real-time, AI-enabled fleet and driver safety platform that helps predict, prevent and end distracted driving. Piyush serves as the product director and he has incredibly insight to share.

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Transforming Customer Operations with AI Arek Skuza

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#37 -- Oleksandr Kolyakin :: Shell, Artificial Intelligence, Product Management, Future of Gas Stations (service stations) 28:37

לפני 4 years28:37

28:37

Oleksandr is General Manager Retail CEE at Shell | CEE Downstream Representative | Board Member.

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AI & Data Lab #01 -- Trends in Modern Data & Analytics