168. Hostage Negotiation For Business

What's Working Now

Chris is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris engages all groups with captivating stories, insights, and useful tips for business and everyday life. Chris has lectured on negotiation at business schools across the country and has been seen on ABC, CBS, CNN, and Fox News. Chris has also been featured in Forbes, Time, Fast Company, and Inc. Chris’s Keynotes are based on his book Never Split The Difference©.
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Key Takeaways
- Chris emphasizes that taking handwritten notes during negotiations enhances focus and creativity, allowing for better retention of information.
- A critical principle discussed is the distinction between understanding someone's perspective and agreeing with them.
- The significance of the word "no" in negotiations, explaining that it can be a powerful tool for establishing boundaries and understanding what is truly important to the other party.
- Maintaining a positive mindset is essential for successful negotiations. Chris shares that daily practices, such as positive self-talk and leading with observations rather than denial, can help shift one's perspective and improve negotiation outcomes.
-Negotiation skills require ongoing practice and attention to remain sharp. He likens negotiation to a "human performance event,"
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About Katie Richardson:
Katie, once a girl who just liked to have fun, transformed into a globally recognized designer and entrepreneur. With expertise in woodworking, welding, drawing, and sewing, she crafted her own path. Despite initial doubts and imposter syndrome, Katie defied expectations by establishing Puj, a business that now boasts its products in 2,000 US stores and 26 countries, delighting over 1 million customers worldwide. Her greatest aspiration is to inspire women across the globe. Renowned shows like the Ellen Degeneres Show, Rachael Ray Show, Today Show, and Entrepreneur Magazine have featured her, while influential figures like Martha Stewart, Matt Damon, Camilla Alves, Mario Lopez, Robert Downey Jr., Kourtney Kardashian, Bill & Giuliana Rancic, and Pam Beesley have embraced her products. Today, Katie is a coach, mother of four, wife, author, and powerful speaker.
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