Ep. 46 - Gamification and Performance Management

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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תוכן מסופק על ידי Roland Woldt / J-M Erlendson. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Roland Woldt / J-M Erlendson או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

The Final Flight of Captain Forrester

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The Final Flight of Captain Forrester | 1. The Mystery of Tiny 05 38:05

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38:05

In late 1972, U.S. Marine Captain Ron Forrester disappeared on a bombing run into North Vietnam. Back home in Texas, his family could only wait and hope. Audio subscribers to Texas Monthly can get early access to episodes of the series, plus exclusive interviews and audio. Visit texasmonthly.com/audio to join. Go to HelloFresh.com/FLIGHT10FM to get 10 Free Meals with a Free Item For Life.…

לפני שנתיים 1:07:31

MP3•בית הפרקים

Welcome to the next episode of our podcast. Today we are talking about Gamification, a topic that we are a bit critical towards, but which seems to be here to stay (it's a generational thing, I guess...). But the twist in this episode is how it influences the performance of your architecture or business process team.

In this episode of the podcast we are talking about:

What is a gamification and what are the core elements?
Why should you gamify everything (or not)?
How do process/architecture and gamification fit?
How to create a gamification strategy
What are the day-to-day "mechanics" and how do you reward success?
What does that mean for process management and architecture?
Potential benefits of gamification
Four examples of organizations that deployed gamification and had success with it

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

110 פרקים

#Business #Roland Woldt / J-M Erlendson

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

Ep. 46 - Gamification and Performance Management

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

published לפני שנתיים

שתפו

MP3•בית הפרקים

In this episode of the podcast we are talking about:

What is a gamification and what are the core elements?
Why should you gamify everything (or not)?
How do process/architecture and gamification fit?
How to create a gamification strategy
What are the day-to-day "mechanics" and how do you reward success?
What does that mean for process management and architecture?
Potential benefits of gamification
Four examples of organizations that deployed gamification and had success with it

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

110 פרקים

#Business #Roland Woldt / J-M Erlendson

همه قسمت ها

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 90 - Legacy Modernization: Kastin Deal 44:56

לפני 5 ימים44:56

44:56

In many minds, legacy is “everything that works”. And even if that is not always true, many organizations look at their legacy systems and get a headache. How do you replace or update a set of systems that have served you so well over years or decades? That is why we are speaking with our guest Kastin Deal about legacy modernization in this episode. With over 8 years at Hitachi Rail, Kastin's expertise lies in spearheading IT strategy and digital transformation, aligning with the company's mission towards sustainable technological advancement. At Hitachi, the role involves balancing application, infrastructure, and data project investments and ensuring their alignment with our overarching IT strategy. Kastin's commitment to innovation and process excellence contributes to evolving business models and driving success within a global framework. Most recently, as the Global Business Architect Lead, Kastin designed and executed the digital revamp of Hitachi Rail Group's business management system. This initiative encompassed strategy execution, process excellence, and enterprise architecture, harmonizing 50 global processes. The responsibilities also extended to product rationalization and the integration of sustainable IT practices, which have been instrumental in enhancing operational efficiency across multinational IT services and lines of business. In this episode of the podcast , we are talking about: Kastin's background Definition of “legacy” Benefits of legacy modernization Alignment of Enterprise Architecture, Business Architecture, and Solution Architecture as key players How to get to the desired outcomes in legacy project and what architects contribute to this Different views needed when defining the legacy replacement solution Use of ArchiMate as notation for solution design You can reach Kastin via LinkedIn here: https://www.linkedin.com/in/kastin-deal-1b22b4203/ and email at kastindeal@gmail.com. Please reach out to us by either sending an email to ⁠hello@whatsyourbaseline.com⁠ or sign up for our newsletter and get informed when we publish new episodes here: ⁠https://www.whatsyourbaseline.com/subscribe/⁠ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 89 - Business Process Management Trends: Zbigniew Misiak 48:20

לפני 19 ימים48:20

48:20

Having the “Oracle of BPM” on the show? Yes, please. Even though our guest, Zbigniew Misiak , denies that, the role he is playing is an important one for our little industry. He is one of the few who bring together the different ideas and trends that are hot every year. We were genuinely interested in speaking with him about what he learned over the years and where he sees the ship sailing. And on top of it, he turned around the roles and interviewed us for parts of the show … Zbigniew is a BPM consultant at the BOC Group, where he also takes care of the community of their free Business Process Analysis tool (the “Community Edition”). As a part of his job, he is also working with other BPM vendors in BPMN Model Interchange Working Group . You can learn more about that effort in the “ Making BPMN a true lingua franca ” article on BPTrends. Zbigniew has the privilege of working with a team of great BPM experts creating a new version of the OMG Certified Expert in BPM exam and participating in BPMN, CMMN and DMN task forces. From time to time, he also runs BPM courses at various universities in Poland. I also offer courses on Udemy such as BPMN for business analysts . And since he doesn't have other things to do in his spare time, he is also currently co-authoring a book about BPM, which will come out later this year. In this episode of the podcast , we are talking about: Zbigniew's background The history of the BPM Skills questionnaire since 2016 Some topics from this year's version The “state of BPM” — trends and patterns Involvement of people and staging of ideas The example of a logistics company / InPost (also in the “additional information” section) You can find Zbigniew's blog at bpmtips.com and reach him from there. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 88 - AI-Driven Task Mining: Tuhin Chakraborty⁠ 47:08

לפני 5 weeks47:08

47:08

We have spoken about Task Mining in the podcast before (see the “Additional information” section in the full show notes ), but I haven't seen a lot of adoption of this technology in organizations — for multiple reasons that we will discuss. However, when we got into contact with Tuhin Chakraborty from Mimica, we could not say “no” to speaking with him about their AI-driven approach to Task Mining. Tuhin grew up in the Bay Area, which means he was exposed to technology and the changes that we all see today his whole life. This led to positions at Pandora and LinkedIn, before he started Mimica Automation in 2017. Since then, he has perfected the AI technology behind this Task Mining tool to make it a “process improvement tool, not a performance measurement tool” (I love this attitude :-). In this episode of the podcast , we are talking about: Tuhin's background What is Task Mining? How does Task Mining work? How Mimica captures the data and processes it How is Task Mining deployed? Using Task Mining to support changes in systems and monitoring the changes The data management/surveillance problem with Task Mining (that creates trust problems if not handled correctly) An outlook on the use of mining technology in the future Case studies and how can a customer prepare for their first project You can reach Tuhin and take a look at the tool over at mimica.ai . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 87 - Process Management Education: Matúš Mala 1:04:43

לפני 7 weeks1:04:43

1:04:43

BPM is important because everything that we do in organizations are processes. So, why don't we agree on a common nomenclature, and educate people with a standardized curriculum? Oh, it is because the players have a vested interested in coming up with “the next best thing” and selling it to your customers? But there is the need for a basic training for everyone (?) in an organization about process management, and the guest in this episode, Matúš Mala, is working on creating the foundation for this. Matúš is a BPM philanthropist & coach, podcast host, independent [Business] Process Management & Automation advocate, organizer of the BPM-Munich, meetup, trainer, mentor, servant leader, career advisor, solution architect, agile developer … or to say it in other words: a busy man. He is currently fascinated by all aspects of modern BPM, including hyperautomation, citizen development, automation fabric and other hot trends. As a lecturer at the TH Augsburg, I have the opportunity to pass on my knowledge and passion for these topics. In this episode of the podcast , we are talking about: Matúš' background Importance of education in BPM topics — do we need it, or is it enough to learn on the job? Is the current education status good or bad? Gartner predictions for Digitalization / BPM / Hyperautomation / AI / Low-Code / … areas Do we need to change something? And how? Matúš can be contacted via LinkedIn and you can find him at the Process Academy and SCR Consulting . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 86 - Successful Architecture Implementation (Roland wrote a book) 1:01:45

לפני 9 weeks1:01:45

1:01:45

We are trying something new here at What's Your Baseline? — J-M turns his focus on investigative journalism and starts asking the “hard questions” (and not just the softballs that I get from him at other times) :-) But in all seriousness — this episode of the podcast is a conversation between the two of us, while I play the guest role and did not cheat and did not look into our Notion outline while recording. So, what is it all about? Well — some of you might have heard — I wrote a book, which will be officially published soon (this month!). And since it is about the first and second most popular topics of all What's Your Baseline? podcasts, I think it is highly relevant for our audience. In this episode of the podcast , we talk about: Why a book, why me, and why this book? How was the book writing/creation process? What does it take to become an author? Self-publishing versus an established publisher What is the book about? Who is it meant for? What is next for the book, the next thing, and What's Your Baseline? Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 85 - OKRs: Ben Lamorte 54:55

לפני 11 weeks54:55

54:55

I was late to the game when I got exposed to the concept of OKRs a few years ago. Before that, I thought that it was just another term for setting objectives, and you can dump a million of those onto your people. But there is a different approach, a much gentler approach to OKRs, that makes more sense to me now. And because I found that mental change so interesting, I was excited when Ben Lamorte reached out to me and asked if he could be a guest on the show. And of course, I said “yes”. Ben Lamorte is a leading figure in the space of “Objectives and Key Results” (OKRs). He has more OKRs coaching experience than anyone on the planet. Ben is a coach to business leaders focused on defining and making measurable progress on their most important goals. He started OKRs.com in 2014 and over the past decade has helped 200+ organizations based in 20+ countries implement OKRs including eBay, Adobe, Capital One, 3M, ServiceNow, Zalando, and Nike. After co-authoring one of the first books dedicated to OKRs, Ben wrote The OKRs Field Book, the first book written specifically for OKRs coaches, published by Wiley in 2022. He studied Engineering and Mathematics at the University of California, Davis and holds a graduate degree in Management Science & Engineering from Stanford University. In this episode of the podcast , we are talking about: Ben's background Why OKRs gained popularity? How has the use of OKRs evolved over the last 20 years? (industries, levels of use etc.?) In general, why do so many workers complain about OKRs? Are their OKRs programs failing? What are the 3 phases for implementing OKRs as detailed in your field book? What are the deployment parameters that must be defined in phase 1 and why is this so important? Ben can be found on LinkedIn and contacted via his website at okrs.com . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 84 - Unleashed Enterprise Architecture: Leslie Robinet 55:30

לפני 13 weeks55:30

55:30

One misconception that many people have is that EA is just “that IT stuff”. Nothing is more false than that. If you *really* look at an enterprise, you will see that a full architecture encompasses all layers from strategy through business (processes, risks, orgs, etc.) to data, apps, and technology. But the real benefit is that you can create a line of sight through all these layers. This will help you not only to identify the as-is and how you should change based on where you are, but also allow you to connect all people who are happy sitting in their silos. That is why we invited Leslie Robinet to be the guest of this episode. Leslie is passionate about continuous improvement, practicing and promoting being an agent of positive change. She has leveraged this for the benefit of clients through her career in consulting and services. These values are also present in her commitment to volunteering and associations, with environmental and human considerations. Leslie's dedication to sustainable development goes beyond a personal reach. On the associative side, actively involved in volunteer work since her youth, she invests locally by being one of the founders of “Mon Epice’Rit”, a co-operative grocery store demonstrating values of solidarity and ecology. Through this vector they raise awareness locally through presentations and workshops. In this episode of the podcast, we are talking about: Leslie's background Limiting EA vs. unlimited EA — where to start and what to accomplish Decision-making, people, perspective to plan and adapt to change: global approach to Enterprise Architecture How to approach the use cases — how can EA help solve the problems? Use models and modeling to represent the complex reality in a simplified way The Digital Twin concept. You can find Leslie on LinkedIn and reach out to her company to get in contact. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 83 - Process Community: Hanneke Loefs-Mos 46:34

לפני 15 weeks46:34

46:34

Why are so many organizations out there that have not discovered BPM (and in extension “architecture”) as something that can help their business problems, and also set the foundation for future growth? Some reasons might lie in the niche characteristics (to avoid saying “nerdy”) of BPM and the lack of shared community and branding. That is why we invited our current guest to the podcast . Hanneke's motto is to “Embrace the Chaos”: Creating structure during transition. She focuses on processes, finance, and systems with a human touch by implementing Business Process Management (BPM) so that she can be the linking pin between strategy and operations. Her background is within the range of Startups (CFO Laevo exoskeletons) and global Corporates (Schiphol Airport/ ETG commodities) in various Industries. Hanneke is an open and engaging personality with a fair and critical mindset — which one can hear within the first few minutes of the episode :-) In this episode of the podcast we are talking about: Hanneke’s background in finance, process optimization (Lean/6S), and quality management The problem of lack of knowledge and objections about BPM in organizations The “carve out” concept and the use of a Target Operating Model The small BPM community Branding of BPM (the discipline, not tools) How to grow the community Hanneke can be found on LinkedIn and at her website, www.olcama.nl . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 82 - Process Analysis 59:48

לפני 17 weeks59:48

59:48

Welcome back to a new year and Season 8 of the What's Your Baseline Podcast , and we are starting with an episode that closes the loop with two other episodes (links below): “Process Mining Analysis” and “Lean and Process Mining”. Today we are talking about Process Analysis in general, and we are thinking of the new business analyst especially, who doesn't know where to start or does not have a Process Mining tool at his/her disposal. In this episode of the podcast, we talk about: The situation as a new analyst, not knowing what to do The problem — lack of visibility, followed by process analysis and improvement in process execution The positioning of analysis in the Process/Solution Lifecycle The different existing approaches to Process Analysis Advanced tool features, such as Process Mining or Simulation Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Season 8 Trailer 0:56

לפני 17 weeks0:56

0:56

Hey, this is Roland from the What's Your Baseline? Podcast and J.M. was also happy to be here. Yeah. We're looking forward to our next season, season eight of the What's Your Baseline podcast. Who believes that? So, J.M. Tell me, what's in stock for season eight? Well, we've listened to you. You've left us amazing feedback all over the internet, and we're going to make things shorter, snappier, more visual and most importantly for our season eight, forward-looking. We will spend 2025 talking about the future of process and architecture because we know that you want to see what's coming down the road to be able to prepare yourself, your practices and to create the right kind of value at the right time for your organization. That sounds super great, J.M. And with that, I wish you all will join in the next episode of the What's Your Baseline Podcast because season eight will be great!…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 81 - 2024 in Review 1:12:23

לפני 21 weeks1:12:23

1:12:23

The end is near … no, not what you are thinking. 2024 comes to a close in about two weeks, and we also end Season 7 of the podcast. And a lot has happened — in the industry, with tools, changes in companies and the life of people in our small community. Tune in to learn about our thoughts about what we’ve seen in the last year and an outlook for 2025. And there is also an interesting announcement in it 😉 In this episode of the What’s Your Baseline Podcast we talk about: Mergers & Acquisitions (and why they won’t stop in 2025) The use cases that we’ve seen the most Professional lessons learned Personal lessons learned Content creation in general, and What’s Your Baseline? specifically Other projects, like J-M’s BPM Walks or Roland’s The Digital Formula podcast Our outlook on 2025 for the industry and our podcast Roland’s “big announcement” and the request for people who like to help Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 80 - Execution-Aligned Strategy: Dan Marquez and Craig Overmars 55:19

לפני 23 weeks55:19

55:19

How do you bridge the gaps between Strategy and Execution, and how do you evolve execution as strategy pivots? That are the questions that are the topic of our podcast this week - the first of two episodes of a collaboration with the "Strateg-ish" podcast, run by our friends Craig Overmars and Dan Marquez, who has been a guest on our show before. This episode looks at strategy with the perspective that an architect might have - how is it done, what are the outcomes that one can align to, etc. In the second episode, which will be out on the Strateg-ish channel soon, we discuss the opposite side of this: what can strategists expect and what do they have to know when they are doing their work and expect it to be implemented. Both, Dan and Craig, have a background in strategy and worked in various consulting organizations and are now working in this field at Google. In this episode of the podcast we are talking about: Dan's and Craig's backgrounds What is "strategy" anyway (definition) How can it be developed in rapid-pace organizations? The process of strategy development The kind of artifacts that one can expect as an outcome of the development The typical timeframe of a strategy development project Craig and Dan can be found on LinkedIn (of course) and their " Strategish " podcast can be found here: https://open.spotify.com/show/3h5l2eefFGb9YtPvUVnsDn?si=f8c690a4b197408a. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 79 - GRC From a Process Perspective: Michael Schank 49:55

לפני 25 weeks49:55

49:55

GRC — three letters that scare a lot of people. So much that they like to avoid thinking of risks and compliance at all. But don’t be afraid (quite the opposite), GRC can not only be an addition to your artifacts to make them better, they can also benefit to your program by “having the ear” of influential people in your organization … who, by coincidence, can generate budget out of nowhere, it seems. And we are happy to welcome Michael Schank (again) who has worked in that space in the financial industry for years. Michael is a distinguished thought leader and executive, specializing in addressing Digital Transformation and Operational Excellence challenges through his innovative, process-based framework. With over 25 years of experience in the Financial Services industry, he has primarily served as a management consultant, empowering clients with forward-thinking solutions in technology, process, and risk and spearheading large-scale business and digital transformations. Michael brings a powerful combination of superior sales and delivery skills, having personally sold and delivered over $100M in consulting services. He is the author of the book, ‘Digital Transformation Success,’ in which he introduces his groundbreaking Process Inventory framework. This promises to be a transformative approach to achieving success in the digital era, unlocking unprecedented levels of operational efficiency and strategic alignment. In this episode of the podcast we are talking about: Michael’s background Three lines of defense in risk management Integrated, business-oriented risk management How to create the foundation for this and integrate with performance data Involved teams and roles Why risk programs fail and teams struggle How to set up a program for success How AI and Digital Twins can help with the leg work Michael can be found on LinkedIn (of course) and on his website at https://www.processinventory.com/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 78 - EA Use Cases 55:47

לפני 27 weeks55:47

55:47

I know that this might be a cultural issue, but I don't see a lot of planning when it comes to projects anymore. Everything is "Agile" and I don't see that things are seen through that often. Which is bad, because one of the promises of EA (and BPM) is that someone understands how things are wired up and what to change, so that you accomplish your objective - which should always be business-driven FWIW. From my perspective this is a step back in the maturity of the discipline of Enterprise Architecture. And given the fact that the maturity was never high to start with, this is not a good development. To help a bit in this situation J-M and I talk about EA use cases to give you some direction what you can do when you decide that this is a capability that you want to implement in your organization. In this episode of the What's Your Baseline Podcast we talk about: Short (-ish) review of Episode 70 "BPM Use Cases" Recap of Episode 70 to set the context App/IT portfolio mgmt / rationalization Roadmapping Project portfolio mgmt / rationalization (looking at capabilities) Mergers & Acquisitions Operational resilience and disaster recovery Strategy Roles of architects Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

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Ep. 77 - Mergers & Acquisitions: Luca de Risi and Nick Reed 54:56

לפני 29 weeks54:56

54:56

There was a big splash in the Enterprise Architecture tool market a few weeks ago - BizzDesign announced that they will merge with Mega and an unnamed third party (which we will learn about in Q4 soon, but cannot name here at this time). But why these two (three) players and why now? Since we know some people in the industry, I reached out to Luca de Risi from Mega and we quickly came up with the idea of doing a show about Mergers & Acquisitions and not only talk about the current example, but also more generally about ownership models, how M&A comes together, and what that means for the involved organizations. Our first guest doesn't need an introduction since he has been on the show already: Luca de Risi. Luca is Mega’s Chief Executive Officer and he held various leadership positions at the firm before that, like, being the country manager for the APAC business while being located in Singapore, or as Business Development Executive in the United States. He started his career as an internal auditor for a major French car maker before joining Mega. Our second guest is Nick Reed, the Chief Strategy Officer of BizzDesign. He is a senior software and services leader with a successful track record of building and leading teams in high growth software technology companies. Strategy development and execution, M&A, value proposition development, strategic partnerships and analyst relations. Nick builds long term relationships with customers, with a relentless focus on business value and customer success and is a strong cross-functional team player, connecting the dots across sales, marketing, product, services and customer success for strategic initiatives. In this episode of the podcast we are talking about: Luca’s and Nick’s backgrounds Forms of ownership and the impact on an organization’s strategy What are the reasons (and timing) to acquire another organization Criteria to check if you are a match Impact of a merger on customers and products What is the process of mergers and acquisitions What is the impact on the organization(s)? How is the product strategy affected? Luca and Nick can be reached on LinkedIn. More detailed information about the merger is available here: https://bizzdesign.com/bizzdesign-merger-enterprise-transformation/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

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What's Your Baseline? Enterprise Architecture & Business Process Management Demystified « » Ep. 46 - Gamification and Performance Management

Ep. 46 - Gamification and Performance Management

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Ep. 46 - Gamification and Performance Management

דומה לWhat's Your Baseline? Enterprise Architecture & Business Process Management Demystified