Ep. 57 - Process Mining Analysis

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

Player FM - Internet Radio Done Right

הוסף לפני three שנים

תוכן מסופק על ידי Roland Woldt / J-M Erlendson. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Roland Woldt / J-M Erlendson או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

The Agile Brand with Greg Kihlström®

1
#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

לפני 6 ימים22:42

הפעל מאוחר יותר

רשימות

לייק

אהבתי

22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

לפני שנה 1:18:29

MP3•בית הפרקים

You bought the tool and now the most critical question for your success comes up: “Now what?”.

This leads to these questions: what you can do in the tools, what can you expect, and -maybe most importantly- what do you do after you’ve done a part of the analysis. You also need to have a “meta process” on how to approach a Process Mining project.

These are all the topics that we are talking about in this episode of the What’s Your Baseline? podcast. Since this is a comprehensive (and long) episode, I have added timestamps to the different topics, so that you can find the snippets that are relevant for you after listening to the whole episode 🙂

Process Mining project approach
High-level Process Mining Analysis
Detailed Process Analysis
Analysis Presentation

The full show notes, including time stamps and graphics can be found at whatsyourbaseline.com/episode57.

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

107 פרקים

#Business #Roland Woldt / J-M Erlendson

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

Ep. 57 - Process Mining Analysis

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

published לפני שנה

שתפו

MP3•בית הפרקים

You bought the tool and now the most critical question for your success comes up: “Now what?”.

Process Mining project approach
High-level Process Mining Analysis
Detailed Process Analysis
Analysis Presentation

The full show notes, including time stamps and graphics can be found at whatsyourbaseline.com/episode57.

Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.

107 פרקים

#Business #Roland Woldt / J-M Erlendson

Усі епізоди

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 87 - Process Management Education: Matúš Mala 1:04:43

לפני 13 ימים1:04:43

1:04:43

BPM is important because everything that we do in organizations are processes. So, why don't we agree on a common nomenclature, and educate people with a standardized curriculum? Oh, it is because the players have a vested interested in coming up with “the next best thing” and selling it to your customers? But there is the need for a basic training for everyone (?) in an organization about process management, and the guest in this episode, Matúš Mala, is working on creating the foundation for this. Matúš is a BPM philanthropist & coach, podcast host, independent [Business] Process Management & Automation advocate, organizer of the BPM-Munich, meetup, trainer, mentor, servant leader, career advisor, solution architect, agile developer … or to say it in other words: a busy man. He is currently fascinated by all aspects of modern BPM, including hyperautomation, citizen development, automation fabric and other hot trends. As a lecturer at the TH Augsburg, I have the opportunity to pass on my knowledge and passion for these topics. In this episode of the podcast , we are talking about: Matúš' background Importance of education in BPM topics — do we need it, or is it enough to learn on the job? Is the current education status good or bad? Gartner predictions for Digitalization / BPM / Hyperautomation / AI / Low-Code / … areas Do we need to change something? And how? Matúš can be contacted via LinkedIn and you can find him at the Process Academy and SCR Consulting . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 86 - Successful Architecture Implementation (Roland wrote a book) 1:01:45

לפני 27 ימים1:01:45

1:01:45

We are trying something new here at What's Your Baseline? — J-M turns his focus on investigative journalism and starts asking the “hard questions” (and not just the softballs that I get from him at other times) :-) But in all seriousness — this episode of the podcast is a conversation between the two of us, while I play the guest role and did not cheat and did not look into our Notion outline while recording. So, what is it all about? Well — some of you might have heard — I wrote a book, which will be officially published soon (this month!). And since it is about the first and second most popular topics of all What's Your Baseline? podcasts, I think it is highly relevant for our audience. In this episode of the podcast , we talk about: Why a book, why me, and why this book? How was the book writing/creation process? What does it take to become an author? Self-publishing versus an established publisher What is the book about? Who is it meant for? What is next for the book, the next thing, and What's Your Baseline? Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 85 - OKRs: Ben Lamorte 54:55

לפני 6 weeks54:55

54:55

I was late to the game when I got exposed to the concept of OKRs a few years ago. Before that, I thought that it was just another term for setting objectives, and you can dump a million of those onto your people. But there is a different approach, a much gentler approach to OKRs, that makes more sense to me now. And because I found that mental change so interesting, I was excited when Ben Lamorte reached out to me and asked if he could be a guest on the show. And of course, I said “yes”. Ben Lamorte is a leading figure in the space of “Objectives and Key Results” (OKRs). He has more OKRs coaching experience than anyone on the planet. Ben is a coach to business leaders focused on defining and making measurable progress on their most important goals. He started OKRs.com in 2014 and over the past decade has helped 200+ organizations based in 20+ countries implement OKRs including eBay, Adobe, Capital One, 3M, ServiceNow, Zalando, and Nike. After co-authoring one of the first books dedicated to OKRs, Ben wrote The OKRs Field Book, the first book written specifically for OKRs coaches, published by Wiley in 2022. He studied Engineering and Mathematics at the University of California, Davis and holds a graduate degree in Management Science & Engineering from Stanford University. In this episode of the podcast , we are talking about: Ben's background Why OKRs gained popularity? How has the use of OKRs evolved over the last 20 years? (industries, levels of use etc.?) In general, why do so many workers complain about OKRs? Are their OKRs programs failing? What are the 3 phases for implementing OKRs as detailed in your field book? What are the deployment parameters that must be defined in phase 1 and why is this so important? Ben can be found on LinkedIn and contacted via his website at okrs.com . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 84 - Unleashed Enterprise Architecture: Leslie Robinet 55:30

לפני 8 weeks55:30

55:30

One misconception that many people have is that EA is just “that IT stuff”. Nothing is more false than that. If you *really* look at an enterprise, you will see that a full architecture encompasses all layers from strategy through business (processes, risks, orgs, etc.) to data, apps, and technology. But the real benefit is that you can create a line of sight through all these layers. This will help you not only to identify the as-is and how you should change based on where you are, but also allow you to connect all people who are happy sitting in their silos. That is why we invited Leslie Robinet to be the guest of this episode. Leslie is passionate about continuous improvement, practicing and promoting being an agent of positive change. She has leveraged this for the benefit of clients through her career in consulting and services. These values are also present in her commitment to volunteering and associations, with environmental and human considerations. Leslie's dedication to sustainable development goes beyond a personal reach. On the associative side, actively involved in volunteer work since her youth, she invests locally by being one of the founders of “Mon Epice’Rit”, a co-operative grocery store demonstrating values of solidarity and ecology. Through this vector they raise awareness locally through presentations and workshops. In this episode of the podcast, we are talking about: Leslie's background Limiting EA vs. unlimited EA — where to start and what to accomplish Decision-making, people, perspective to plan and adapt to change: global approach to Enterprise Architecture How to approach the use cases — how can EA help solve the problems? Use models and modeling to represent the complex reality in a simplified way The Digital Twin concept. You can find Leslie on LinkedIn and reach out to her company to get in contact. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 83 - Process Community: Hanneke Loefs-Mos 46:34

לפני 10 weeks46:34

46:34

Why are so many organizations out there that have not discovered BPM (and in extension “architecture”) as something that can help their business problems, and also set the foundation for future growth? Some reasons might lie in the niche characteristics (to avoid saying “nerdy”) of BPM and the lack of shared community and branding. That is why we invited our current guest to the podcast . Hanneke's motto is to “Embrace the Chaos”: Creating structure during transition. She focuses on processes, finance, and systems with a human touch by implementing Business Process Management (BPM) so that she can be the linking pin between strategy and operations. Her background is within the range of Startups (CFO Laevo exoskeletons) and global Corporates (Schiphol Airport/ ETG commodities) in various Industries. Hanneke is an open and engaging personality with a fair and critical mindset — which one can hear within the first few minutes of the episode :-) In this episode of the podcast we are talking about: Hanneke’s background in finance, process optimization (Lean/6S), and quality management The problem of lack of knowledge and objections about BPM in organizations The “carve out” concept and the use of a Target Operating Model The small BPM community Branding of BPM (the discipline, not tools) How to grow the community Hanneke can be found on LinkedIn and at her website, www.olcama.nl . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe/ .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 82 - Process Analysis 59:48

לפני 12 weeks59:48

59:48

Welcome back to a new year and Season 8 of the What's Your Baseline Podcast , and we are starting with an episode that closes the loop with two other episodes (links below): “Process Mining Analysis” and “Lean and Process Mining”. Today we are talking about Process Analysis in general, and we are thinking of the new business analyst especially, who doesn't know where to start or does not have a Process Mining tool at his/her disposal. In this episode of the podcast, we talk about: The situation as a new analyst, not knowing what to do The problem — lack of visibility, followed by process analysis and improvement in process execution The positioning of analysis in the Process/Solution Lifecycle The different existing approaches to Process Analysis Advanced tool features, such as Process Mining or Simulation Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Season 8 Trailer 0:56

לפני 13 weeks0:56

0:56

Hey, this is Roland from the What's Your Baseline? Podcast and J.M. was also happy to be here. Yeah. We're looking forward to our next season, season eight of the What's Your Baseline podcast. Who believes that? So, J.M. Tell me, what's in stock for season eight? Well, we've listened to you. You've left us amazing feedback all over the internet, and we're going to make things shorter, snappier, more visual and most importantly for our season eight, forward-looking. We will spend 2025 talking about the future of process and architecture because we know that you want to see what's coming down the road to be able to prepare yourself, your practices and to create the right kind of value at the right time for your organization. That sounds super great, J.M. And with that, I wish you all will join in the next episode of the What's Your Baseline Podcast because season eight will be great!…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 81 - 2024 in Review 1:12:23

לפני 16 weeks1:12:23

1:12:23

The end is near … no, not what you are thinking. 2024 comes to a close in about two weeks, and we also end Season 7 of the podcast. And a lot has happened — in the industry, with tools, changes in companies and the life of people in our small community. Tune in to learn about our thoughts about what we’ve seen in the last year and an outlook for 2025. And there is also an interesting announcement in it 😉 In this episode of the What’s Your Baseline Podcast we talk about: Mergers & Acquisitions (and why they won’t stop in 2025) The use cases that we’ve seen the most Professional lessons learned Personal lessons learned Content creation in general, and What’s Your Baseline? specifically Other projects, like J-M’s BPM Walks or Roland’s The Digital Formula podcast Our outlook on 2025 for the industry and our podcast Roland’s “big announcement” and the request for people who like to help Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 80 - Execution-Aligned Strategy: Dan Marquez and Craig Overmars 55:19

לפני 18 weeks55:19

55:19

How do you bridge the gaps between Strategy and Execution, and how do you evolve execution as strategy pivots? That are the questions that are the topic of our podcast this week - the first of two episodes of a collaboration with the "Strateg-ish" podcast, run by our friends Craig Overmars and Dan Marquez, who has been a guest on our show before. This episode looks at strategy with the perspective that an architect might have - how is it done, what are the outcomes that one can align to, etc. In the second episode, which will be out on the Strateg-ish channel soon, we discuss the opposite side of this: what can strategists expect and what do they have to know when they are doing their work and expect it to be implemented. Both, Dan and Craig, have a background in strategy and worked in various consulting organizations and are now working in this field at Google. In this episode of the podcast we are talking about: Dan's and Craig's backgrounds What is "strategy" anyway (definition) How can it be developed in rapid-pace organizations? The process of strategy development The kind of artifacts that one can expect as an outcome of the development The typical timeframe of a strategy development project Craig and Dan can be found on LinkedIn (of course) and their " Strategish " podcast can be found here: https://open.spotify.com/show/3h5l2eefFGb9YtPvUVnsDn?si=f8c690a4b197408a. Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 79 - GRC From a Process Perspective: Michael Schank 49:55

לפני 20 weeks49:55

49:55

GRC — three letters that scare a lot of people. So much that they like to avoid thinking of risks and compliance at all. But don’t be afraid (quite the opposite), GRC can not only be an addition to your artifacts to make them better, they can also benefit to your program by “having the ear” of influential people in your organization … who, by coincidence, can generate budget out of nowhere, it seems. And we are happy to welcome Michael Schank (again) who has worked in that space in the financial industry for years. Michael is a distinguished thought leader and executive, specializing in addressing Digital Transformation and Operational Excellence challenges through his innovative, process-based framework. With over 25 years of experience in the Financial Services industry, he has primarily served as a management consultant, empowering clients with forward-thinking solutions in technology, process, and risk and spearheading large-scale business and digital transformations. Michael brings a powerful combination of superior sales and delivery skills, having personally sold and delivered over $100M in consulting services. He is the author of the book, ‘Digital Transformation Success,’ in which he introduces his groundbreaking Process Inventory framework. This promises to be a transformative approach to achieving success in the digital era, unlocking unprecedented levels of operational efficiency and strategic alignment. In this episode of the podcast we are talking about: Michael’s background Three lines of defense in risk management Integrated, business-oriented risk management How to create the foundation for this and integrate with performance data Involved teams and roles Why risk programs fail and teams struggle How to set up a program for success How AI and Digital Twins can help with the leg work Michael can be found on LinkedIn (of course) and on his website at https://www.processinventory.com/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 78 - EA Use Cases 55:47

לפני 22 weeks55:47

55:47

I know that this might be a cultural issue, but I don't see a lot of planning when it comes to projects anymore. Everything is "Agile" and I don't see that things are seen through that often. Which is bad, because one of the promises of EA (and BPM) is that someone understands how things are wired up and what to change, so that you accomplish your objective - which should always be business-driven FWIW. From my perspective this is a step back in the maturity of the discipline of Enterprise Architecture. And given the fact that the maturity was never high to start with, this is not a good development. To help a bit in this situation J-M and I talk about EA use cases to give you some direction what you can do when you decide that this is a capability that you want to implement in your organization. In this episode of the What's Your Baseline Podcast we talk about: Short (-ish) review of Episode 70 "BPM Use Cases" Recap of Episode 70 to set the context App/IT portfolio mgmt / rationalization Roadmapping Project portfolio mgmt / rationalization (looking at capabilities) Mergers & Acquisitions Operational resilience and disaster recovery Strategy Roles of architects Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 77 - Mergers & Acquisitions: Luca de Risi and Nick Reed 54:56

לפני 24 weeks54:56

54:56

There was a big splash in the Enterprise Architecture tool market a few weeks ago - BizzDesign announced that they will merge with Mega and an unnamed third party (which we will learn about in Q4 soon, but cannot name here at this time). But why these two (three) players and why now? Since we know some people in the industry, I reached out to Luca de Risi from Mega and we quickly came up with the idea of doing a show about Mergers & Acquisitions and not only talk about the current example, but also more generally about ownership models, how M&A comes together, and what that means for the involved organizations. Our first guest doesn't need an introduction since he has been on the show already: Luca de Risi. Luca is Mega’s Chief Executive Officer and he held various leadership positions at the firm before that, like, being the country manager for the APAC business while being located in Singapore, or as Business Development Executive in the United States. He started his career as an internal auditor for a major French car maker before joining Mega. Our second guest is Nick Reed, the Chief Strategy Officer of BizzDesign. He is a senior software and services leader with a successful track record of building and leading teams in high growth software technology companies. Strategy development and execution, M&A, value proposition development, strategic partnerships and analyst relations. Nick builds long term relationships with customers, with a relentless focus on business value and customer success and is a strong cross-functional team player, connecting the dots across sales, marketing, product, services and customer success for strategic initiatives. In this episode of the podcast we are talking about: Luca’s and Nick’s backgrounds Forms of ownership and the impact on an organization’s strategy What are the reasons (and timing) to acquire another organization Criteria to check if you are a match Impact of a merger on customers and products What is the process of mergers and acquisitions What is the impact on the organization(s)? How is the product strategy affected? Luca and Nick can be reached on LinkedIn. More detailed information about the merger is available here: https://bizzdesign.com/bizzdesign-merger-enterprise-transformation/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 76 - BPM/EA Misconceptions: Caspar Jans & Russell Gomersall 1:02:09

לפני 26 weeks1:02:09

1:02:09

Oh, why do I need a special EA/BPM tool? I am managing my apps in a spreadsheet just fine. That is one of the misconceptions that I have heard over the last twenty-something years of me helping clients to stand up practices and increase their EA/BPM maturity. And there are tons more of those ... Well, our first guest doesn't need an introduction since he has been on the show already: Caspar Jans. But for those of you who don't know him, he is not only working in the BPM space for decades but is also the co-host of the BPM360 Podcast, being recognized as a Top 50 voice in operational excellence by the PEX / Process Excellence Network in 2023, and he writes a newsletter on LinkedIn. Our second guest is Russell Gomersall, who is the other co-host of the BPM360 Podcast and is a Senior Partner at bpExperts GmbH. His expertise lies in developing and applying the BusinessFlows-MetamodeI, bpExperts proprietary method for process-centric business transformations, and leading the TechLab, their competence center for technology-driven process optimization. Russell also act as the Chief Cheerleader and Value Owner of Passion, one of his core values, and fosters a culture of enthusiasm, engagement, and collaboration among bpExpert's team and customers. In this episode of the podcast we are talking about (and I am not sure if we used all of the misconceptions below, but so be it): Russell's and Caspar's backgrounds Architecture Usage Projects What is all the fuzz about this stuff? How to use the tools / the discipline Skills Caspar is easy to reach on LinkedIn and also has a website that contains his writings (and his newsletter "Process Extraordinaire Weekly" on LinkedIn here ). Russel can be found on LinkedIn here: https://www.linkedin.com/in/russellgomersall/ . You can find their podcast BPM360 wherever you get your podcasts or on their website: https://www.bpm360podcast.com/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 75 - Business Architecture For A New Product: Mike DeCamp 51:13

לפני 28 weeks51:13

51:13

Do you need Business Architects when creating a new product? Isn't that a bit redundant when you have highly-paid Product Managers already? Or is there an overlap between the two that will create a better product for the end users, but also for the organization because they can better support it and it is aligned with the underlying process. Our guest this week is Mike DeCamp, who has over 15 years of professional experience in business analysis, project management, and process improvement. He is a Senior Product Manager at Memorial Sloan Kettering Cancer Center (MSKCC), one of the world's leading cancer research and treatment centers. Mike has earned multiple certifications in Business Benefits Realization, Change Management, Business & Enterprise Architecture, and Financial Literacy, and is a proficient thought leader in areas of strategy development and cross functional leadership. In this episode of the podcast we are talking about: Mike's background Business Architecture - how the BA Guild defines it and how it relates to other frameworks and concepts Business architecture artifacts as the value contribution to make the connection to the strategy/business model How Mike applied BA to a new product in his day job at MSKCC How BA provides the context when defining new projects or programs (for products, but also otherwise) How to keep structures up-to-date when everything is a project To reach out to Mike via LinkedIn have a look here: https://www.linkedin.com/in/michael-decamp-cba%C2%AE-02bb6b2/ Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 74 - Process Mining Readiness: Olaf Geyer 42:29

לפני 30 weeks42:29

42:29

A lot of folks who are beginning with Process Mining see this as a technical or academic exercise and just want to know “how things works”. But what is that worth? You need to be able to implement changes based on your analysis. Otherwise, the exercise has no value IMHO (besides if it is a Proof-of-Concept in a sales situation, but even then you should choose a process that you get some actionable insights from). We are speaking with Olaf Geyer about this topic. Olaf is a very experienced BPM consultant and held multiple leadership roles in the past, such as Consulting Director, Customer Success Director, or leading the Consulting Team for the Americas at one BPM software vendor. These days he is working in the professional services organization at Software AG and is focussing on Process Mining and the consulting methodology that his team uses when working with clients. The Process Mining Readiness Assessment is one of the “products” that came out of that work. In this episode of the podcast we are talking about: Olaf’s background (and the long history we are sharing at two employers) Why doing a Process Mining Readiness activity – what are the experiences that Olaf has made in the past that led to the development of the offering? Criteria for picking the right process as the first Process Mining project Objectives for the first project and how it fits into the “bigger picture” Data readiness as critical factor supporting a goal-oriented Process Mining What is goal-based / hypothesis-based Process Mining? What is the result of the Process Mining Readiness Assessment and what do you do with it? Olaf can be reached on LinkedIn here: https://www.linkedin.com/in/ogeyer/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 73 - Leading High-Performance Architecture Teams: Amy Levine 51:01

לפני 32 weeks51:01

51:01

Some organizations seem to perform better, create results faster, and the people in those organizations seem to have fun on top if this? But how can that be when you are currently stretched in all directions and don't know how to get stuff done? In this episode we are talking with Amy Levine, who is an expert in neuroscience and how it impacts high-performance teams and the leaders (and their leadership style). Science to the rescue! After a decade leading global productivity for Fortune 100 companies, Amy ventured on her own to help even more high-potential organizations improve performance and profitability. It's been a fascinating ride. She partners with leaders and organizations to build high-performing cultures and achieve accelerated growth. With a focus on science-based strategies and proven methodologies, Amy helps clients improve stakeholder collaboration, optimize processes, and drive award-winning results. As a seasoned facilitator and coach, she creates inclusive environments for open dialogue and peer exchange, ensuring effective communication and goal achievement. In this episode of the podcast we are talking about: Amy’s background and her focus in building high-performance teams What is the problem for (new) leaders The need for strategy, aligned communication, selection of the right people, gamification/”competition” Impact of high-performance organization on leadership and outcomes Neurotransmitters as potential influence for culture (wow, science!) How to apply this knowledge to organizations Behavior as a leader and questions to ask yourself and your team members for adapting Amy can be found on LinkedIn here: https://www.linkedin.com/in/amyllevine Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Season 7 Trailer 0:56

לפני 32 weeks0:56

0:56

Hey J-M, what do think when you hear the word “seven”? Well, maybe the seven wonders of the world? Seven rings? Seven deadly sins? My favourite song by Ariana Grande? Hmm, these are all good ideas, but how about a Season 7 of the What’s Your Baseline podcast? No way, what do we have in store for this season? A mix of interviews and topic shows, just as in all of the last seasons. But we also will mix up some things - we will do video podcasts in addition to the audio podcasts now, And we’ll keep it short and sweet! But what stays the same is the high-quality content that you expect from us and brought us to over 35,000 downloads. So, hang on a bit and we will be back with Season 7 next Monday August 26! See you then!…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 72 - The Retirement Challenge: Peggy McCann 55:33

לפני 39 weeks55:33

55:33

Some organizations are like a ticking time bomb when it comes to their processes and (IT) architecture. "The old guard" is about to leave the organization in masses (and sometimes not voluntarily) and a lot of knowledge about how things are wired up - which is what architecture is all about, right? - will leave as well. And not too many organizations are prepared for this, and rather pretend that the young kid fresh from college can fill the hole. Note to those orgs: they won't. Our guest in this episode is Peggy McCann - she is a veteran business professional who has specialized working in areas that transform business operations. Peggy worked extensively in process mapping and process improvement utilizing new and emerging technologies. She developed workflows for companies that installed new ERP systems that necessitated corporate culture and process change, and worked on multi-national implementations advising and working to meld program roll out to national standards and diverse cultures both internal and external. Peggy is a project leader covering process engineering; functional/system integration; process controls and system security, and does business advisement for entrepreneurs; financial tracking, marketing, web presence, and ecommerce. She is an advisor for game development firm dealing with internet safety for children, multi user controls and guidelines - community work establishing and defining arts in action. In this episode of the podcast we are talking about: Peggy's background The impact of (forced) retirement for the individuals and what organizations do wrong in that situation. And challenges for the people who shall replace them Benefits of keeping older employees around (the pendulum that swings) Risks for organizations - IT architecture, lack of interest on old technology, data lakes, etc. Orgs don't know what is running! What can companies (HR) do? How does the conversation between the org and the individual change? How shall roles change? Steps going forward: HR assessment, structured knowledge management capture plan, mentoring, flexible transition models into retirement Peggy can be found on LinkedIn here: https://www.linkedin.com/in/peggy-mccann-147b564/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 71 - Business Architecture Implementation - A User Story: Breanne Casteel 1:00:49

לפני 42 weeks1:00:49

1:00:49

How do I get started? What is the first thing that I look at? Who will be my allies? What do I need to put in place? When you are tasked to build a brand new Business Architecture practice in an organization that has not had one before is a challenging task. When you have to do this in a 60-year old organization in a field that is relatively unique on the market, that might be even more challenging. Our guest in this episode is Breanne Casteel, a catalyst for change enablement through collaboration and connections to drive empathetic business solutions. She is a passionate advocate with 20+ years experience bringing awareness of Business Architecture and Business Analysis skills and mindset to numerous roles in the organization with an emphasis on communication, transparency, and collaboration across silos. In this episode of the podcast we are talking about: Breanne’s background The case for Business Architecture Finding sponsorship and allies Creating and showing the value of Business Architecture day-by-day (Lack of) Reference models How to get started without a BPM tool first – and then choosing one after the start Planning and building a roadmap – for the organization and the business architecture team as well Setting up a strategic project portfolio for the organization You can find Breanne on LinkedIn here: https://www.linkedin.com/in/breannecasteel/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 70 - BPM Use Cases 1:10:47

לפני 44 weeks1:10:47

1:10:47

"I just bought your tool, now you have to tell me what I can do with it". No kidding, that is what one client to said to me once. Well, here is a starter for you - in our latest episodes we are talking about the use cases for Business Process Management (not all of them, because we have that self-imposed limit of an hour-ish length for each episode). In this episode of the What's Your Baseline Podcast we talk about: Short review of the Process Lifecycle (Process) Documentation, publishing, and standardization (Process) Inventory and analysis Process improvement System implementation Roll-out support Perishable insights response (BI and PI) Execution monitoring Customer experience design Risk mgmt and regulatory compliance Digital twin of an organization Quality management (Enterprise Mgmt System) Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 69 - Building Community: Heather Wendt 1:04:31

לפני 46 weeks1:04:31

1:04:31

Why do some applications have a large following and their revenues soar, while others are struggling with making a sale and are virtually unknown? Or why do you struggle with building internal acceptance for your program? One reason might be that the former companies were able to build a community that includes not only users (and ends up being a glorified help desk), but also people who are convinced that your program is the best in its market ("superfans" - there is a whole concept around this, but I don't want to go too far here). But now the question is: How do you build such a community? The guest in this episode is Heather Wendt, the community manager for Gain, Grow, Retain, and she has a lot of experience in customer success and community building. She also worked extensively in the learning field, which is another area to increase adoption in organizations In this episode of the podcast we are talking about: Heather’s background How “community” goes hand-in-hand with customer success Functions of communities - help, concepts, nerding out, learning/teaching Why should an organization stand up a community? How to pitch the idea to senior management? Find and involve super users Where to find “your people” - examples of good community How to stand up and manage a community Measuring the success Heather can be reached via LinkedIn here: https://www.linkedin.com/in/hmwendt/ , and her community can be found here: https://gaingrowretain.com/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 68 - AI and BPM: Scott Armstrong 1:01:32

לפני 48 weeks1:01:32

1:01:32

AI is *the* hot thing these days and you cannot pass any tool that does not have these two characters attached to it. That is also true for the BPM space, and this week we have the pleasure to speak with a person who is working in this space for over 20 years and his tool has built in AI already, while other vendors are still thinking about how to integrate it in their stack. The guest in this episode is Scott Armstrong, CEO of Interfacing, a BPM tool provider. He is a entrepreneur and investor at heart and also a partner in various consulting groups. In addition to this he is an avid skier. In this episode of the podcast we are talking about: Scott's background (and a lot of Canadian geography ;-) The evolution of BPM and the AI hype cycle How AI is currently implemented in tools and where things will go How to implement AI in your program Ethical concerns and other potential drawbacks Scott can be reached via LinkedIn here: https://www.linkedin.com/in/solution/ or via email at scott.armstrong@interfacing.com . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 67: Low-Code/No-Code Automation: Maximilian Neumaier 1:03:18

לפני 50 weeks1:03:18

1:03:18

The age old question: how do you make your processes "evergreen". Well, one way is to update your models on a regular basis (for example to comply with regulations), but is that really "the process" or is it just a picture of it? Your processes come to life when someone performs them and for this you need to be able measure them. To support the process execution you can use an automation tool (a "heavy" BPMS, RPA, etc.) or you can use a lightweight low-code/no-code tool for this that business units can use themselves to solve their automation needs. Our guest in this episode is Maximilian Neumaier, who is leading the Professional Services group at TIM Solutions and is implementing their low-code/no-code automation platform for over a decade now - starting as a working student and growing into his current leadership role. In this episode of the podcast we are talking about: Maximilian's background Workflow philosophy and some examples Benefits of automating things in a dedicated workflow tool Process as the starting point for every automation initiative How to implement a process using low-code/no-code automation General recommendations for your project You can reach Maximilian via LinkedIn ( https://www.linkedin.com/in/maximilian-neumaier/ ) or TIM's website at https://tim-solutions.de . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 66 - BPM Adoption Framework: Caspar Jans 1:06:30

לפני 52 weeks1:06:30

1:06:30

You have chosen to start your BPM journey and are now asking yourself the question "how *DO* I get started?". Well, one way is to look at a BPM Adoption Framework, the other is to ask someone who has done that before. We are lucky to speak with someone who fulfills both criteria - our guest today is Caspar Jans, who also already has been a guest in an earlier episode on the show before :-) Since then he has raised his profile in the BPM space and was recognized as a thought leader and Top 50 voice in operational excellence by the PEX / Process Excellence Network in 2023. In this year he not only continuous to publish his thoughts in his newsletter, but also starts a podcast in which he and his co-host look at BPM from a holistic perspective / from every angle. In this episode of the podcast we are talking about: The evolution of Caspar's thinking about BPM since the first episode we had him as a guest The origins of his BPM Adoption Framework Where it can be used (green-field or brown-field BPM implementations) The areas of the framework Caspar is easy to reach on LinkedIn and also has a website that contains his writings (and his newsletter "Process Extraordinaire Weekly" on LinkedIn here ). He also starts a new podcast BPM360 which you can find here: https://www.bpm360podcast.com/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 65 - Data Modeling 1:00:48

לפני 1 year1:00:48

1:00:48

This episode closes out the mini series about data, and this time we talk about data modeling. Data models are some of the things that I have seen the least often in projects over the last two decades. Why is that? Is it because it is too geeky, or not interesting enough compared to, say, a process model in BPMN? But being clear about data is important when it comes to designing solution architectures (and in other use cases, such as regulatory compliance), and the three questions that you have to answer are: What is the data that we are talking about? Where do I store data and how is it transformed? Where do I ask for the data? In this episode of the What's Your Baseline Podcast we talk about: Conceptual / logical data modeling Canonical data models versus information asset views Application and data (from a logical perspective) - interface designs Data used in the context of processes Application diagrams and physical data models Data mapping in screen diagrams (wireframes) Screen navigation models for context Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 64 - Data Projects: Wiebke Apitzsch 58:21

לפני 1 year58:21

58:21

A lot of projects are just looking at processes and applications. One thing that typically does not get the limelight is the data that is needed to empower these two things. But why is that? Is it because data is "invisible" and cannot be touched or felt? Our guest today is Wiebke Apitzsch, who is working in "data" for over 15 years with companies like the Boston Consulting Group. Currently she is working in a small organization named "Datahearts" that focusses on the combination of business, data, and change expertise. Her role is the head of data strategy, in which she defines the use cases (that match the client strategy), looks at the systems that support the data strategy, and set up project and change management to make the project a success. In this episode of the podcast we are talking about: Wiebke's background Why you should focus on data in your projects Data as solid basis for discussions Change management as key for data project success Data strategy How to implement data (the example of a brick wall) How to manage stakeholders and their potential objections Wiebke is very active on LinkeIn and you can contact her here: https://www.linkedin.com/in/wiebke-apitzsch/ . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 63 - Process Mining Data: Lotte Vugs 57:18

לפני 1 year57:18

57:18

As we all know, the majority of time in a process mining project is in some form or fashion related to data preparation and a significant lower share of time is spent on the actual analysis. There are multiple ways of getting you data into shape (SQL, visual data modeling tools, etc.), but our guest today has developed an approach and a tool to flip this time relation and shorten process mining projects significantly. Our guest today is Lotte Vugs, who, after 5 years working as a process mining consultant, co-founded Konekti to speed up data preparation for process mining. In this episode of the podcast we are talking about: Lotte's background A quick reminder on what process mining is Time as a critical factor in every process improvement initiative Why data preparation takes so much time Why organizations are increasingly looking for ways to reduce the time spent on data preparation: it's all about effort vs benefit Time-efficient data preparation strategies: Now we know that data preparation is the problem, how to fix it? Managing time in large datasets You can reach Lotte via email , her LinkedIn , or go to her website getkonekti.io . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here.…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 62 - BPM Implementation - A User Story: Martin Holling 1:04:09

לפני 1 year1:04:09

1:04:09

This episode is a first for the podcast - we are not talking about something from an external perspective, but speak with someone "in the trenches" who is actively implementing BPM in an 160-year old organization. Our guest today is Martin Holling, who is working at Kemna (a road construction company in northern Germany) and who has worked at Siemens, as well as a consultant in the BPM space before. His main objective is to figure out processes and how they should be designed and implemented to be efficient and effective. Then you should think about tools that can help you digitalize your work with continual improvement and automation. Martin is also very active in the German BPM scene and is the co-host of the "BPM Stammtisch" (a regular meetup of BPM enthusiasts in Hamburg) that is organized via the New Process Pro community. In this episode of the podcast we are talking about: Martin's background His transition from Siemens to a consulting role, and his current BPM Lead role in a road construction company Challenges in road construction industry, including competition and thin profit margins Importance of efficiency and process improvement Martin's approach to introducing process management in a new organization Importance of employee engagement in the process Encouragement for listeners to stay open to new ideas and strategies You can reach Martin via LinkedIn , and also via his website here: living-processes.de . Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Ep. 61 - BPM and Process Lifecycle 1:04:41

לפני 1 year1:04:41

1:04:41

We had a couple of episodes where we discussed the Solution / Process Lifecycle, but this time we look at it from the perspective of Business Process organizations. What we see is a distinction between the different disciplines that are needed to deliver a full solution and there are organizations that see a "them" and "us" between those. Unfortunately, I see a lot of these organizations also display a "mercenary approach" ("I am just here to create this artifact") and don't show the ownership of their part of an solution architecture and the following implementation, roll-out, and monitoring steps. This hinders them being seen as valuable parts of the team that changes the larger organization, the IT landscape, the capabilities of the enterprise. And I have seen BPM orgs struggling because of that lack of acceptance by others. In this episode of the What's Your Baseline Podcast we talk about: Phases of a BPM / Transformation project Where Processes and BPM (as discipline) intersect Other considerations in Process projects Team to assemble Deliverables to expect Please reach out to us by either sending an email to hello@whatsyourbaseline.com or leaving us a voice message by clicking here .…

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

1
Season 6 Trailer 1:00

לפני 1 year1:00

1:00

Welcome to Season 6 of the What's Your Baseline Podcast! We’ve got another fascinating season coming up, chock full of emerging trends and leading voices from the EA and BPM space. We will be talking about customer success stories, architecture topics like “data”, and also about how to make YOUR program a success. See you there!…

ברוכים הבאים אל Player FM!

Player FM סורק את האינטרנט עבור פודקאסטים באיכות גבוהה בשבילכם כדי שתהנו מהם כרגע. זה יישום הפודקאסט הטוב ביותר והוא עובד על אנדרואיד, iPhone ואינטרנט. הירשמו לסנכרון מנויים במכשירים שונים.

תקשיבו ל-500+ נושאים

דומה לWhat's Your Baseline? Enterprise Architecture &amp; Business Process Management Demystified

Apple AirTag

Amazon Fire TV Stick HD (newest model), free and live TV, Alexa Voice Remote, smart home controls, HD streaming

Amazon Basics Multipurpose Copy Printer Paper, 8.5" x 11", 20 lb, 8 Reams, 4000 Sheets, 92 Bright, White

פודקאסטים ששווה להאזין

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified « » Ep. 57 - Process Mining Analysis

Ep. 57 - Process Mining Analysis

פודקאסטים ששווה להאזין

ברוכים הבאים אל Player FM!

TurboTax Deluxe 2024 Tax Software, Federal & State Tax Return [PC/MAC Download]

The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

Mini Mic Pro (Newest Model), Wireless Microphone for iPhone, iPad, Android, Lavalier Microphone for Video Recording - 2 Pack iPhone Mic Crystal Clear Recording with USB-C for Podcast Microphone, ASMR

Amazon Basics Multipurpose Copy Printer Paper, 8.5 x 11 inches, 20 lb, 1 Ream, 500 Sheets, 92 Bright, White

The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

דומה לWhat's Your Baseline? Enterprise Architecture &amp; Business Process Management Demystified

מדריך עזר מהיר

דומה לWhat's Your Baseline? Enterprise Architecture & Business Process Management Demystified

What's Your Baseline? Enterprise Architecture & Business Process Management Demystified « »
Ep. 57 - Process Mining Analysis

דומה לWhat's Your Baseline? Enterprise Architecture & Business Process Management Demystified