Transforming the Patient Experience with Cris Ross at Mayo Clinic

There’s a Better Way: Smart Talk on Healthcare and Technology

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This episode features Cris Ross, Chief Information Officer, Mayo Clinic.

At Mayo, Cris’s job is to provide reliable technology for one of the best hospitals in the nation. He works to figure out how to use technology in new ways, and to inspire physicians and scientists to explore new technological ideas.

“If you could just pick one thing you’re particularly delighted about right now,” Melanie asks, “what would that be?”

“A lot of it, frankly,” Cris replies, “is when a physician says, ‘You know, you guys introduced this new widget, and it made my life better.’ That’s just awesome.”

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