Enterprises worldwide are turning to the cloud to help them thrive in an ever-more-competitive environment. In this podcast, veteran journalists Michael Hickins and Barbara Darrow chat with the people behind this massive digital transformation and the effects it has on their work and lives.
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00:00.23 seconds : CLICK! or TAP! That's how long it takes to lose all of your information these days.There is more information stored on cell phones and computers than ever before, and it is much more important than it used to be. Know Tech Talk host Barbara Paluszkiewicz is known for her ability to present highly technical information in a clear and easy to understand manner, educating business owners and executives on how to keep their business data SAFE and SOUND. Data breaches, Cyber-At ...
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Ep. 93 – Cyber Safe or Sorry: Navigating Insurance and Warranties in Digital Defense with Nick Wolf from Cork
18:44
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A ransomware attack occurs every 14 seconds. Cyber attacks occur once every 39 seconds. The average ransomware attack costs a company $170,000! Does your business need cyber insurance? Is cyber insurance really worth the investment? What is a cyber warranty? Barb speaks with Nick Wolf, part of Cork’s Leadership Team about Cyber Warranties. 0:00 – B…
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Ep. 92 – AI Unleashed: Steering The Transformation Of Our New Reality with Jimmy Hatzell from Hatz AI
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AI – It's everywhere nowadays, reshaping our reality in ways we’ve only begun to explore. Barb goes in depth with Jimmy Hatzell – the intrepid co-founder and CEO of Hatz AI – exploring his vision and expertise to see how AI can empower, enhance and encourage transformation for MSPs and their clients. 0:00 – Barb's Introduction 0:46 – Who is Jimmy H…
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Ep. 91 – Selling Your MSP – Insider Advice and Avoiding Mistakes with Michael Contento from F12.net
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Our guest, Michael Contento, is a seasoned expert who has journeyed through the whole life cycle of an MSP. We hear about Michael's story and gain invaluable insights on the MSP landscape in Canada, the dynamics of mergers, what to look for in an acquisition, and the hurdles owner-operated MSPs face. Whether you're a budding MSP looking to scale or…
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Ep. 90 – Guarding The Gates: The Power Of IT Assessments with Matthew K. Koenig from Nodeware
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Small businesses require a simple plan to protect themselves from cyber crime. Cyber attacks are unexpected, and these attacks seem to be on the increase. The good news is the majority of cyber crimes can be prevented, and a network assessment performed by an MSP is pivotal to improving security within an organization. Matthew K. Koenig from Nodewa…
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Ep. 89 – Unlocking the Symphony: Managing IT Environments with Precision and Harmony with Shawn Sailer from Liongard
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In this grand symphony of small business IT, every instrument, every section plays its part. But as we know, in any great performance, a single note change can influence the whole piece. This raises a crucial question: How does a business keep track of all the subtle changes in each section? Shawn Sailer from Liongard joins Barb to explain how tool…
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Ep. 88 – Unveiling the Secrets of the MSP Industry: Insights from a 20-Year Technology Journalist - Rich Freeman
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In today's fast-paced business environment, technology has become an integral part of almost every aspect of operations. From communications, marketing to supply chain management and Cyber Security, ALL businesses rely heavily on technology. Journalists behind industry publications, conferences, social media and research reports provide a deep unde…
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Ep. 87 – Cybersecurity For Main Street: Cyberfit in 21 Days with Ann Westerheim of Ekaru
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Consider this: 99% of the world doesn’t speak geek, nor do they understand cybersecurity and how to protect their digital assets. For the 1% of people who are familiar with terms like Privilege Escalation, Lateral movement and Seim, you might want to continue listening to understand how to communicate effectively to the rest of the world. Joining B…
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Ep. 86 – Does Your Business Need Cyber Insurance? With Desraie Thomas of DataStream Cyber Insurance
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Does your business need cyber insurance? Truth is, cyber criminals are targeting smaller organizations because the smaller your business, the less prepared it is to guard itself against a cyber attack. Cyber insurance policies and riders have grown popular over the last decade as cybercriminals have become more cunning. Because of this, cyber insur…
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Ep. 85 – After the Acquisition With Michael Einbinder-Schatz
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If you are thinking about selling your IT company chances are you have come full circle. The majority of MSPs are tech turned owner operators that grew a respectable businesses and now are done and want out. They can now take that long overdue vacation, treat themselves to something nice, pay back that line of credit and finally have some REAL mone…
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Ep. 84 – How To Keep Your Computer Safe From Crippling Pop-ups, Viruses, Spyware, & Spam, While Avoiding Expensive IT Bills? With Eddie Phillips of Malwarebytes
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What is Malware? Do you constantly get hammered by pop-up ads that come from nowhere and infuriate you when using your computer? Does your computer run slow, act funny, or crash unexpectedly? Are you getting tons of spam from unknown senders? Did your internet browser suddenly change? If so, then your computer might be infected with malicious progr…
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Ep. 83 – What to know about NEW IT Security Threats and Cyber Insurance Coverage with Colin Knox from Gradient MSP
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When was the last time you thought about the security and the health of your computer network? I know you are so darn busy running your business that you simply forget, until something major happens. Consider this a friendly reminder to get your network checked out – if nothing else, it’s a good way to get a third party review of your network’s sec…
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Ep. 82 – How to Manage All Your IT Hardware, Warranties and End Of Life Dates with Dan Wensley from ScalePad
26:57
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Let me ask you a controversial question: When was the last time you took inventory of all the computers and devices in your organization? What is being backed up? Have you checked it? If you don’t know what hardware you own, or what software subscriptions you are paying for then you might be overpaying or getting underserved. Think of this. If you …
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Ep. 81 – How To Recharge When You Feel Drained With Ryan Markel from Markel.me
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Did you know you are not supposed to use your mobile phone while it’s charging? When you use your phone while it’s charging, you are using more power than its being fed, and this screws up the battery. Did you also know that charging your phone overnight hurts the phone battery life? According to lifeside.com it is recommended that you charge your …
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Ep. 80 – No Geek Speak with Paul Green From MSP Marketing
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How do you decide who to hire when you reach the point in your business when you realize – I need help with the IT? IT companies can look all the same, but who can you trust to partner with? It’s no secret that everyone preaches prevention, customer service. So how do you make sure you are comparing apples to apples instead of oranges to grapefruit…
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Stories from the Cloud: Intelipost Aims for a More Efficient Supply Chain
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Intelipost CEO and founder Stefan Rehm joins Michael Hickins and Barb Darrow to talk about the ways in which data-rich transactions are making it possible to manage supply chains more efficiently than ever before. He also discusses his experience with Oracle for Startups and Oracle NetSuite.על ידי Oracle Corporation
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Ep. 79 - What Every Small Business Owner Must Know About Protecting And Preserving Their Company's Critical Data And Computer Systems with Fred Voccola CEO Kaseya
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Businesses are spending more money on IT this year. Gartner predicts the global IT spend could reach $4.4 trillion this year and that’s despite rising inflation, the Russian invasion, chip shortages and talent shortages. Since we’re all leveraging technology as a competitive advantage, and looking to technology to solve our problems today, we’re go…
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Ep. 78 - What You Should Expect To Pay For IT Support For Your Business With Colin Knox
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What should you expect to pay for IT support for your business? How do you make sure you know exactly what you are paying for? What are all the services you are buying to keep your business cyber safe? The computer industry is still young, and there are not many guides in place to protect consumers. How do you determine if the fees that are billed …
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Ep. 77 – How To Avoid Being Put Out Of Business By A Cyber Attack With Matt Lee
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Our world has shifted online and it’s important that all of us make cybersecurity a priority. Let’s protect ourselves, our communities and our collective future. Remember: Human beings, devices, and applications all have identities. In your business, it is important to identify who your employees are, what account access they have and understanding…
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How neural networks improve diagnostics
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Justin Anderson, CEO of Xpert AI, joins hosts Barb Darrow and Michael Hickins to talk about AI, how neural networks can improve healthcare diagnoses, explain how deep learning models are built and how they work, as well as the ethical implications of the use of AI-assistants in the human brain. He also talks about how Oracle for Startups has helped…
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Ep. 76 - Password Policy Pitfalls. How Poor Password Practices Plague Personal Protection, Privacy and Patience
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Have you ever locked yourself out of your own system because you can't remember your own password? How do you know you are actually talking to someone from your tech support department? Forced password resets can be a catch 22 because changing your password all the time creates problems and so does not ever changing your password. Announcing Jimmy …
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Navigating cloud waters: How Daikin Applied, Fujitsu, and Oracle Cloud Scale to Support the New Digital Economy
35:16
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Every organization in today's economy has become a digital entity. Some embrace these new changes, while others are playing catch up. Daikin Applied worked with Fujitsu America to ensure their place in a digital economy. With several issues at hand, they were stifled in their ability to scale and support new digital demands. Check out this special …
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Ep. 75 – 2022 Cybersecurity Trends: How To Avoid Being A Victim Of A Cyber Attack With A Remote Workforce with Eric Anthony
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Congratulations! if you haven’t had to deal with a cyber attack, or if you were compromised the consequences weren’t significant. It seems like every day has a new cyber attack. The new computer virus’ that are out there are much like all the new “covid variants.” They’re polymorphic which means they have the ability to change their code to evade d…
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Denis Pombriant discusses CRM’s integration challenge
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Barb Darrow and Michael Hickins chat with Beagle Research principal analyst Denis Pombriant about the challenge facing the new generation of CRM tools. Pombriant says they’re great, but need to be better integrated with other tools used by salespeople, including word processing and email.על ידי Oracle Corporation
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Ep. 74 – The 2022 Business Buyers Guide For IT - How to choose the right IT company to protect, your business, and your reputation.
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Joining Barb Paluszkiewicz for this episode of #KNOWTECHTALK talk are Paul Nebb of Titan Technologies, Henry Overton of Turn Key Solutions, Al Alper of Absolute Logic and Tim Meredith of Tech Eagles, to discuss how you can choose the right IT company to support your business. Listen to this podcast and you'll discover: 0:00- 2:32 - Intro 02:33-10:…
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Navigating cloud waters with manufacturer UGN, Fujitsu and Oracle
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Getting started on your cloud and transformation journey doesn't have to be complicated. Some great partners and leaders are ready to help you build a map to navigate the cloud waters. Check out this special podcast as part of Stories from the Cloud, hosted by Tech Influencer Bill Kleyman. Hear manufacturer UGN and Fujitsu discuss how they got star…
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Creating purpose-built clouds — with Oracle’s Ross Brown, VP of Product Marketing for Cloud GTM
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In this special episode of Stories from the Cloud, Kathleen Tandy and Ross Brown discuss the origins of Oracle and how engineering at the hardware level, in parallel with new cloud services, has given them the unique ability to create purpose-built clouds unhindered by existing architecture. As complexity continues to increase, Oracle’s bare metal …
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Capgemini's CTO at the UK Oracle practice, Chris Hollies joins us for episode 5 in the Designed for Change podcast mini-series, brought to you by Stories from the Cloud. Discussing how different industries are using automation and low-code development to develop products faster, to innovate and adapt to change. Designed for Change: https://www.orac…
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Ep. 73 - What You Should Expect To Pay For IT Support For Your Business
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Listen To This Podcast and You'll Discover: The 3 most common ways IT services companies charge for their services and the pros and cons of each approach A common billing model that puts ALL THE RISK on you, the customer when buying IT services; you'll learn what it is and why you need to avoid agreeing to it Exclusions, hidden fees and other "Gotc…
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Accenture's global database lead, Julian Dontcheff joins us for Episode 4 in the Designed for Change podcast mini-series, brought to you by Stories from the Cloud. Today's discussion is on using automation to harness data, driving agility and innovation. Designed for Change: https://www.oracle.com/cloud/oracle-cloud-services/ Accenture + Oracle: ht…
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