How do you design digital products that people actually want? Get UX tips and insights from experts behind some of the most successful digital transformations and experiences in the world. Each 25-minute interview is a candid conversation with the thinkers, doers, and builders at the forefront of UX design, accessibility in the user experience, and product management. Learn everything from how you can turn around a product launch failure, to how AI can make a designer’s life easier, and even ...
…
continue reading
As UX designers and researchers, we need to improve our impact on business to create better customer experiences. I share tips and ideas around UX strategies based on my journey as a UX designer and consultant. If you want to level up your UX skills and become a stronger UX advocate, this show is for you.
…
continue reading
Join the Trends Podcast where we explore cool new business ideas and the latest in tech like AI and Crypto. We're your smart friends doing the homework for you. Get the info you need without spending hours on research. You’re in great company with 63,000+ founders who are also finding new opportunities. Press play and let's see what's trending!
…
continue reading
Design Tips for Young Designers
…
continue reading
1
Mastering Participant Recruitment: Key Strategies for Effective UX Research
14:55
14:55
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
14:55
In this episode of Design for Outcome, we dive into practical strategies for recruiting the perfect participants for your UX research. Learn how to define your target audience, where to find participants (from customer lists to social media), how to create a screener survey, and what incentives work best. Plus, we’ll share tips on sending effective…
…
continue reading
1
How Signet Jewelers leverages customer insights across omni-channel experiences
36:05
36:05
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
36:05
Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedicated to helping organizations understand their customers by showing and sharing, first-hand, the possibilities of using human insig…
…
continue reading
1
Best practices for activating your customer insights
24:27
24:27
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
24:27
Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a 6-question survey to learn more about our listeners, and we'd love your participation! Your feedback will help us tailor our content to better meet your needs and interests, ensuring Insights Unlocked continues to provid…
…
continue reading
1
Building trust in email marketing with Cornell’s Ashley Budd
31:11
31:11
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
31:11
Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will help us tailor our content to better meet your needs and interests, ensuring Insights Unlocked continues to provide valuable …
…
continue reading
1
Efficient Note-Taking and Post-It Organization for User Interviews
14:29
14:29
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
14:29
Everybody who has done user interviews knows this struggle: how to keep up with all the notes we take and make sense of the data. Whether you've done user research before or you’re keen on learning more about it, this episode is for you. I will share my ‘5-Minute Rule’ for efficient note-taking during user interviews and some tips on turning them i…
…
continue reading
1
Why Focusing on User Outcomes (Not Outputs) Is the Future of Product Development
43:23
43:23
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
43:23
Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will help us tailor our content to better meet your needs and interests, ensuring Insights Unlocked continues to provide valuable …
…
continue reading
1
How to convince your boss to send you to The Human Insight Summit (THiS) in Austin, Texas
8:57
8:57
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
8:57
Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will help us tailor our content to better meet your needs and interests, ensuring Insights Unlocked continues to provide valuable …
…
continue reading
1
Mastering user-centric design during times of uncertainty
37:28
37:28
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
37:28
Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will help us tailor our content to better meet your needs and interests, ensuring Insights Unlocked continues to provide valuable …
…
continue reading
1
Overcoming Resistance to UX Research
33:46
33:46
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
33:46
What if you could transform your organization into a user-centric powerhouse, even if you’re the only UX advocate on the team? In this episode I share practical advice on how to get more support for UX research. Whether you’re just starting out in UX design or are already getting your feet wet but want to expand your UX power, learn some strategies…
…
continue reading
1
Could empowering design teams be the key to your digital success?
21:39
21:39
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
21:39
Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will help us tailor our content to better meet your needs and interests, ensuring Insights Unlocked continues to provide valuable …
…
continue reading
1
Pivoting into UX Design: Tips and Insights on Navigating Career Shifts
24:24
24:24
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
24:24
Ever wondered if a career shift into UX design is worth the effort amidst the ever-changing industry landscape? Join me, Frauke, on Design for Outcome, where I reflect on the current UX industry and how to manage career changes. You'll discover practical exercises and questions for self-reflection, helping you unlock the motivations that drive you …
…
continue reading
1
Unlocking collaboration: Kasey Canlas from Genesys on leveraging internal expertise in UX research
11:48
11:48
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
11:48
Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will help us tailor our content to better meet your needs and interests, ensuring Insights Unlocked continues to provide valuable …
…
continue reading
1
Can the Zero Blockers framework overcome the pitfalls of agile?
20:03
20:03
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
20:03
Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will help us tailor our content to better meet your needs and interests, ensuring Insights Unlocked continues to provide valuable …
…
continue reading
1
Holiday retail success: digital tips from Brian Walker
35:51
35:51
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
35:51
In this Insights Unlocked episode, Brian Walker shares expert insights on how retailers can master digital commerce this holiday season. From optimizing e-commerce fundamentals to navigating the complexities of retail media and omnichannel strategies, Brian shares invaluable tips to help you stay ahead in a competitive market. Whether you're a reta…
…
continue reading
1
Strategic Design Thinking: Elevate Your UX Impact with Practical Methods
28:03
28:03
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
28:03
Ever wondered why your UX design skills aren’t making the impact you hoped for? Learn how strategic design thinking can change your approach and allow you to contribute more meaningfully to the product development process. This episode dives into the importance of understanding the broader business and technological contexts. Learn five practical m…
…
continue reading
1
Designing for Impact: Insights from Richard Dalton, Head of Design at Verizon
9:57
9:57
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
9:57
In the latest episode of Insights Unlocked, Richard Dalton, Head of Design for Consumer at Verizon, shares his framework for designing sustainable customer experiences from how you build the team to nurturing a customer-aware organization. Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ…
…
continue reading
1
How to build and manage a high-performing digital team from scratch
16:14
16:14
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
16:14
In this episode, Rebecca Goodman, the Chief Digital Officer at the FDIC, shares her advice for building a team from scratch. Episode web page ----------------------- >>> Insights Unlocked audience survey <<< Link https://bit.ly/3y4u9IJ We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will …
…
continue reading
1
Customer feedback for product decisions: Steps BEFORE you create a survey
12:37
12:37
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
12:37
Ever wondered why your surveys rarely yield actionable insights? Join me on the Design for Outcome podcast as I share how to craft surveys that genuinely inform your product roadmap and feature decisions. I'll teach you how to get beyond superficial data collection to gather meaningful customer insights that can drive innovation and validate your d…
…
continue reading
1
Building an AI-powered product development process
15:37
15:37
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
15:37
In this episode, Nathan Isaacs talks with Anthony Maggio, VP of Product Management at AirTable, about building an AI-powered product development process. Episode web page ----------------------- >>> Insights Unlocked audience survey <<< We're conducting a survey to learn more about our listeners, and we'd love your participation! Your feedback will…
…
continue reading
1
How to build trust within cross-functional teams: leadership insights from Shopify’s Mamuna Oladipo
7:39
7:39
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
7:39
In this episode, Nathan Isaacs talks with Mamuna Oladipo, VP of Product at Shopify, about building trust within an organization. Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedicat…
…
continue reading
1
Remote collaboration: Tips & strategies on how to make it more productive
25:24
25:24
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
25:24
Ready to transform your remote UX design and user research collaboration skills? This episode promises to equip you with powerful strategies to navigate the complexities of global teamwork. Mastering remote team collaboration requires more than just good tools—it demands a strategic approach to engagement and interaction. This episode dives into th…
…
continue reading
1
How to build scalable design systems that unite designers and developers
15:04
15:04
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
15:04
In this episode, Nathan Isaacs talks with Parisa Bazl from Commvault Systems about building scalable design systems that unite developers and designers. Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person cus…
…
continue reading
1
Why your design system needs a business-centric approach
6:02
6:02
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
6:02
In this Insights Unlocked episode, T. Rowe Price’s Alex Wilson explains why you should take a business-centric approach to managing your design system. Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person cust…
…
continue reading
1
From Data to Action: How to structure interactive user research insights sessions
20:15
20:15
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
20:15
Unlock the secrets to making your UX research more dynamic and impactful with our latest episode of Design for Outcome! This week, I'll share my user research approach: moving away from traditional research presentations into agile, snippet-based insights using collaborative tools like Figma and Miro. I'll walk you through my entire methodology—fro…
…
continue reading
1
How the ‘pulling the thread’ methodology can help solve your complex problems
10:19
10:19
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
10:19
In this Insights Unlocked episode, Toast’s Jehad Affoneh describes the ‘pulling the thread’ methodology to solve complex problems. Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedic…
…
continue reading
1
Designing for Everyone: Digital Accessibility Insights with Karen Hawkins
11:27
11:27
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
11:27
In this enlightening episode of Insights Unlocked, host Nathan Isaacs sits down with Karen Hawkins, Principal of Accessible Design at Level Access, during the UXDX conference in New York City. Together, they dive deep into the world of digital accessibility, exploring why it remains a critical yet often overlooked aspect of design. Karen shares val…
…
continue reading
1
Workshop Facilitation: a key skill for UX researchers and how to get started
29:07
29:07
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
29:07
Essential Workshop Skills for UX Designers and Researchers In today's episode, we delve into the significance of workshops in UX design and for UX researchers. Discover why workshops are a vital skill, the current industry landscape, and practical steps to get started. Learn how the roles within UX are evolving, the importance of adapting your skil…
…
continue reading
1
How to Design Effective Customer Surveys: Insights from Caroline Jarrett
29:38
29:38
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
29:38
Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedicated to helping organizations understand their customers by showing and sharing, first-hand, the possibilities of using human insig…
…
continue reading
1
Embracing change in UX: insights from Jakob Nielsen
36:14
36:14
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
36:14
Episode web page ----------------------- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedicated to helping organizations understand their customers by showing and sharing, first-hand, the possibilities of using human insig…
…
continue reading
1
The art of feedback: How to have better design critique sessions
29:32
29:32
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
29:32
Curious about how to transform your feedback sessions into a powerhouse of productivity and collaboration? Unlock the secrets to optimizing both in-person and remote feedback sessions . Whether you're navigating through the early stages of the design process or refining the final touches, learn how to identify the right participants, clearly define…
…
continue reading
1
The UX Research Reckoning one year later: Insights from Judd Antin
36:38
36:38
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
36:38
Episode web page The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedicated to helping organizations understand their customers by showing and sharing, first-hand, the possibilities of using human insight across the business. …
…
continue reading
1
Calculating and communicating the ROI of UX research in your organization
20:15
20:15
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
20:15
> Episode website < The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedicated to helping organizations understand their customers by showing and sharing, first-hand, the possibilities of using human insight across the busines…
…
continue reading
1
Tips on how to start collaboration in difficult environments
15:57
15:57
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
15:57
Ever felt like you're on a different wavelength than a colleague, leaving you wondering how to bridge that gap? Collaboration is such an important aspect in the design process. In this episode, I'll share some tips on how to build a collaborative environment. I'm pulling from my own experiences to share the uncomfortable truth about starting off in…
…
continue reading
1
How to leverage customer feedback for improved marketing engagement
15:48
15:48
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
15:48
Episode web page The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedicated to helping organizations understand their customers by showing and sharing, first-hand, the possibilities of using human insight across the business. …
…
continue reading
1
How to demystify Information Architecture for improved user experiences
36:31
36:31
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
36:31
> Episode website < The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annual, in-person customer conference dedicated to helping organizations understand their customers by showing and sharing, first-hand, the possibilities of using human insight across the busines…
…
continue reading
1
Mastering the Symphony of UX Design and Stakeholder Collaboration
13:24
13:24
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
13:24
The episode provides tips on how to involve stakeholders or clients in the UX Design process. We will talk about: the importance of understanding your role and responsibilities as a UX Designer being clear about your workflow to set expectations how to balance leading as an expert while being open and inviting stakeholders for their input how to id…
…
continue reading
1
Embracing Humanity-Centered Design with Don Norman
36:58
36:58
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
36:58
Join us for a profound conversation with Don Norman, a pioneer in user experience and human-centered design. In this episode, Don unpacks the essence of staying curious throughout life, rethinks traditional design principles in favor of humanity-centered approaches, and examines the evolving role of AI in design. Episode website ---- The Human Insi…
…
continue reading
1
CoDesign options during the product design phases
22:27
22:27
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
22:27
In this episode I talk about opportunities to invite other stakeholders into the design process with a variety of CoDesign methods. We will take a look at the 4 main stages of a product design process: Discover Define Ideate Iterate For more tips take a look at my online course for UX workshops. Do you want to advance your skills as a UX Designer? …
…
continue reading
Hello, and thanks for stopping by. If you are new to this podcast, this brief introduction outlines what to expect and who you listen to. Enjoy! Do you want to advance your skills as a UX Designer? Check out my online courses and coaching offerings on my website: www.designforoutcome.comעל ידי Frauke Seewald
…
continue reading
1
Thrive in UX by adding survey mastery to your skill set
34:45
34:45
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
34:45
Episode web page In this enlightening episode of Insights Unlock, we sit down with Jennifer Romano, a seasoned UX leader with experience at tech giants like Google, Facebook, and Instagram. Hosted by Lija Hogan, this discussion delves into the current challenges and promising future of the UX industry, the evolving job market, and the increasing re…
…
continue reading
1
What to consider when designing your augmented future
27:19
27:19
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
27:19
Episode web page In this Insights Unlocked episode, UserTesting’s Andy MacMillan talks with David Rose about designing our augmented realities and what UX designers, product leaders and others should consider as they take on that challenge. ---- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, t…
…
continue reading
1
How to transform your UX design process with continuous customer feedback
12:36
12:36
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
12:36
Episode web page In this Insights Unlocked episode, UserTesting’s LeTisha Shaw talks with REI’s Monique Lalonde about their continuous interview program with customers to support the product development life cycle. ---- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is…
…
continue reading
1
Navigating the Future of UX Research: Insights from Dave Hora
21:42
21:42
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
21:42
Episode web page In this Insights Unlocked episode, Andy MacMillan, CEO of UserTesting, talks with Dave about the rapidly transforming UX research landscape, shedding light on how technological advances are reshaping our approach to understanding user experiences. ---- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is he…
…
continue reading
1
How to succeed as a solo UX designer and product developer in 2024
25:03
25:03
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
25:03
Episode web page In this Insights Unlocked episode, UserTesting’s Sean Treiser talks with UI/UX and product designer Karla Fernandes about designing, developing, testing and launching products on your own. ---- The Human Insight Summit (THiS) PROMO Code The Human Insight Summit (THiS) is headed to Austin, Texas, this October 28-30. THiS is our annu…
…
continue reading
1
Investing in an AI-enabled future
30:51
30:51
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
30:51
In this Insights Unlocked episode, UserTesting’s CEO Andy MacMillan talks with Chris Messina, co-founder of the Ride Home AI Fund. They discuss AI’s rapid integration into our lives; ways in which AI will revolutionize work; the key elements of a successful product today; as well as Chris’s investment strategy for AI startups.…
…
continue reading
1
How UX Research for AI and machine learning (ML) is different from UX Research for design
34:09
34:09
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
34:09
In this Insights Unlocked episode, Lawrence Williams talks with Dawn Procopio, founder and principal UX researcher at AI-Ethicist.com. They explore the critical role of UX researchers in ensuring that machine learning models are human-centered and ethically sound.על ידי UserTesting
…
continue reading
1
Supercharge your research with intentional (and connected) note-taking
31:17
31:17
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
31:17
In this Insights Unlocked episode, UserTesting’s Lija Hogan talks with Jorge Arango, author of the new book Duly Noted: Extend Your Mind Through Connected Notes. They discuss the power of note-taking to help you be more knowledgeable and creative, both at a personal level and collaboratively with teams.…
…
continue reading
1
How to build products customers actually love with continuous discovery
21:49
21:49
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
21:49
In this Insights Unlocked episode, Teresa Torres — author of Continuous Discovery Habits, which has now sold more than 100,000 copies — talks about the importance of customer input earlier in the product development lifecycle to better dial in product market fit and reduce wasted costs. Teresa has coached hundreds of teams at companies of all sizes…
…
continue reading
1
Is AI coming for your design job?
29:58
29:58
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
29:58
In this episode of UserTesting’s Insights Unlocked podcast, Andy MacMillan talks with Pablo Stanley about AI’s impact on design. Pablo is the founder or co-founder of several design brands, most recently Bueno and the Musho AI plugin for Figma. Previously he was a lead designer at InVision, as well as a staff designer at Lyft and Udemy. He teaches …
…
continue reading
1
Create an internal Insights Council to inform and influence business decisions
10:05
10:05
נגן מאוחר יותר
נגן מאוחר יותר
רשימות
לייק
אהבתי
10:05
In this bonus episode, we look back to our conversation from Season 6, Episode 53 with Monal Chokshi, Head of Research & Insights at Dropbox. In this clip, Monal shares tips for anyone looking to build a research team from the ground up at a company, as well as tips for next leveling a research team that already exists. She also explains how she cr…
…
continue reading