Welcome to The Operations Fix – the podcast for business owners who want to simplify their workdays and scale without the chaos. Hosted by Jennifer, an experienced operations consultant with 7+ years in business administration and operations, this podcast shares actionable, bite-sized tips on transforming your workflow with strategic processes, the right technology, and effective hiring. Jennifer draws from her extensive experience helping clients across 18+ industries to build resilient, ef ...
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How to Structure Your Systems so You Have Time to Start a Second Business
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10:01
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If you’re dreaming of starting a second business but feel stuck in the day-to-day chaos of running your first one, this episode is exactly what you need. In Episode 5 of The Operations Fix, I dive into how you can structure your systems to free up the time and mental energy needed to pursue your next big idea. Whether you’re a multi-passionate entr…
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What a Billion-Dollar Food Chain Can Teach You About Operating Your Business
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12:14
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If you’ve ever wondered how the world’s most successful franchises manage to stay consistent, efficient, and wildly profitable, this episode is for you. In this episode of The Operations Fix, I take a look back at my very first job at McDonald’s. While it wasn’t exactly glamorous, working at this billion-dollar food chain gave me insight into the s…
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How Investing in Your Systems Will Increase Your Sales
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7:46
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One of the most common things we hear from overworked clients is, “I wish we could focus on building better systems, but we’re too focused on sales right now.” If you feel like you’re drowning in unopened emails and constantly searching for the right client data, or if you find yourself constantly saying things like “I’m not sure” and “It depends” …
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How Systems Can Improve Your Client Experience & Increase Retention
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11:43
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Most of your revenue will not come from new clients, it’ll come from a small percentage of clients who decide to work with you over and over again. Have you heard of the Pareto principle? Also known as the 80/20 rule, this magic ratio is actually your secret to customer retention. The Pareto principle is the idea that 80% of outcomes are based on 2…
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How Systems Can Shrink Your Payroll Costs and Increase Your Profit
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8:23
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Investing in your business systems is one of the most important steps you can take to shrink payroll costs and increase profit. Profit is what’s left over after you’ve paid your expenses each month, and if your systems aren’t built to handle your growth, more income won’t necessarily mean more profit. If your revenue is increasing, but your profit …
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