הפודקאסטים הטובים ביותר ב-Dave Wakeman (2024)

1
Solene Jimenez teaches us about the culture of sales in the arts... 50:08

10d ago50:08

50:08

My guest today is Solene Jimenez. She is Head of International Development for arenametrix. www.arenametrix.com This is Solene's first podcast appearance and we had a good time. Of course, she didn't tell me it was her first podcast until we'd finished recording. I like to make the first podcast appearance fun and easy for folks. We talked about cu…

1
Alasdair Crawley says sports business is at a crossroads... 1:05:16

1M ago1:05:16

1:05:16

I have a good conversation for you today with Alasdair Crawley from FanBase. We had a great time talking about sports business including: Why sports business is at a crossroads. The challenge of getting the basics right. Data v. research Balancing the short term and long term in fanbase building. The power of experience... And, much more. I'm going…

1
Dr. Bijoy John Teaches Us About Our Superpower: SLEEP! 57:24

2M ago57:24

57:24

I haven't always been a champion sleeper. Like a lot of my friends, I haven't always had a regular bedtime due to work, school, social life, whatever. In college, at the University of Alabama, I couldn't be torn from the things going on in my dorm. I was so excited to see everything...I didn't want to miss a thing. Later on, I was working 3 or more…

1
Brian Hess doesn't put much validity in the numbers of the proposed new Northern VA arena. 48:53

2M ago48:53

48:53

Today's episode is personal because it is about the proposed arena in Northern VA. My guest is Brian Hess from I Street Advisors. Like me, Brian lives in the area. We discuss the arena at length: The nature of the market and where attendance comes from. Public subsidies. The 50/50 bet at the heart of the deal. Whether or not the District's offer to…

1
Jeffrey Shaw teaches me how selling eggs explains positioning... 53:02

3M ago53:02

53:02

Jeffrey Shaw, author of The Self-Employed Life, teaches me some great lessons about positioning, strategy, marketing, branding, and sales. Listen and find out how selling eggs explains all of this. I'm hosting a FREE strategy webinar on 31 January 2024 at 11 AM Eastern called 'Beyond Boom and Bust'. Join the 'Talking Tickets' Slack Channel. Send me…

1
I teach you how to plan for 2024 16:20

3M ago16:20

16:20

This is a me episode with a recording of my 'First Wednesday with Dave' session from December where we talk about planning for 2024. I'm hosting a FREE strategy webinar on 31 January 2024 at 11 AM Eastern called 'Beyond Boom and Bust'. Join the 'Talking Tickets' Slack Channel. Send me your questions about driving attendance in 2024. I'm going to us…

1
What Do Brokers Really Want to See When a Ticket Goes On Sale? 55:04

4M ago55:04

55:04

"What do scalpers really like to see when a ticket goes on-sale?" That question popped up in my inbox about a week ago. It got me thinking about the questions that people ask me when they want to know how to "stop" the secondary market or whether or not to work with the secondary market. So, I had Martin Haigh from Total Tickets come on to discuss …

1
Have You Ever Worried That Your Website or Experience Isn't Accessible Enough? 40:39

7M ago40:39

40:39

My guest today, Caspian Turner, helps me answer that question and shows us how you can take some easy steps to solve the problem for yourself. I want you to be more a part of 'The Business of Fun'. What does that mean? Send me your questions about strategy: Is there an issue you are constantly struggling with? Is there something going on in your bu…

1
The TiqAssist guys teach us about how understanding fans' pain can lead to opportunity! 40:53

1y ago40:53

40:53

I've got the TiqAssist guys on today. Chris Babu and Jamie Zimmerman. www.tiqassist.com We got into a bunch of stuff like: How feeling pain as STHs led them to start TiqAssist. Jumping careers to get into sports. The "strain" of resale for season ticket holders. The cash offer that TiqAssist makes to help make people have a bit more "peace of mind"…

1
Drew McManus says "one size fits none" is a bad idea... 41:52

1y ago41:52

41:52

My guest today is Drew McManus from UpStage CRM: www.upstagecrm.io We had a great time catching up in Seattle at INTIX and now we've gone and done a podcast! We hit on a lot of topics like what led Drew to start UpStage. I put Drew on the spot and make him define "one size fits none". We discuss where he gets his ideas from. Why focusing on the min…

1
Brain Bump will make you smarter... 35:24

1y ago35:24

35:24

I have Mark Herschberg back today to talk about his new app, Brain Bump. This is a really cool tool that lets you bring learning with you wherever you are. I've been taking part in the launch and it enables me to provide bite sized nuggets and insights to you so that you can access the ideas that you want to use when you need them. Check out my fri…

1
Paul Bailey teaches me how to make Brand Purpose meaningful and not BS... 58:25

1y ago58:25

58:25

I'm talking with Paul Bailey from Halo in Bristol, UK today. We are discussing brand and this is a great one because we set out to hit on a few really important topics: Research Brand Purpose Top of Funnel Activity Paul was kind enough to come on to be the first guest to talk about brand exclusively so that I would have some conversations that I di…

1
Christy Grantham goes to INTIX because it is an answer to burnout... 10:28

1y ago10:28

10:28

My final conversation from the floor of INTIX at the Booking Protect booth. This time I catch up with friend of the podcast, Christy Grantham. We talk about why she goes to INTIX. Christy talks about how INTIX helps her learn about new tech, new ideas, and avoid burnout. One of the important things Christy learned was around the shift from "no refu…

1
Casey Thomas calls me a snazzy dresser! 7:35

1y ago7:35

7:35

Here's another conversation live from the Cover Genius booth at INTIX 2023 in Seattle with Casey Thomas of AudienceView. We talk about what Casey likes about INTIX. We hit on things she's learned. And, why we are snazzy dressers. Check out AudienceView at www.audienceview.com Hook up with my friends at Cover Genius and find out how they've helped f…

1
Angela Higgins live from the Cover Genius booth at INTIX 2023 8:12

1y ago8:12

8:12

I did some quick podcast conversations at INTIX that I loosely called, "8 minutes at INTIX" from the Cover Genius booth. This first one is with Angela Higgins. Along with Jo Michel, Angela does the Ticketing Professionals Conference of Australia. The conference is in October this year. Check out my friends at Cover Genius: www.CoverGenius.com We di…

1
Chris Furnell teaches us how we can make change stick in our organizations. 1:09:48

1+ y ago1:09:48

1:09:48

REPOST WITH REPAIRED FILE Totally new idea this week. Chris Furnell offered up the idea of a conversation centered entirely on the process of change and making change stick in our organizations. I jumped at the chance because I've been talking with y'all about change for years. So we dug in deep on change. We cover things like: Dealing with constan…

1
People are 25% more likely to go to a movie in 2023...that and more on the 2023 Numbers to Know Webinar Replay 1:14:22

1+ y ago1:14:22

1:14:22

I'm my own guest today with an audio version of my "2023 Numbers to Know" webinar. This is something I started during the lockdown year of 2020 and I'm back with a lot of intersting stuff like: What the 60% projected drop in GDP means for Australia. And, how this will help you look at numbers. 1 and what Return to Work policies have really looked l…

1
Bruce McTague tells us about the future of business and why exploration isn't a good business model. 1:04:53

1+ y ago1:04:53

1:04:53

My guest today is Bruce McTague. Bruce is a first in two ways for the podcast: A think tank person A futurist This opens up the door to a really new type of conversation for listeners. We discuss things like: Adding value Lack of innovation in the economy Why large companies can have similar challenges Cruise lines and "butts in berths" "us v. them…

1
Dave Harland teaches us how to use humor in our marketing... 53:23

1+ y ago53:23

53:23

My guest today is Dave Harland...the Wordman himself. Get his excellent newsletter: The Word! This is an excellent conversation about things like: Dave's Uncle Tony, Gary V, and Simon Sinek and what all three of them have in common. Why being a trained journalist helps Dave be a better copywriter. How to not take yourself seriously as a marketer. W…

1
Eduardo Lebre explains why Coldplay's touring habits matter... 41:12

1+ y ago41:12

41:12

My guest today is Eduardo Lebre from Circular Unity. www.circularunity.com We discuss sustainability in the live entertainment business. Eduardo teaches us about things like: Why Coldplay's touring habits are so important to a sustainable touring business. How likely ticket buyers are to pay for more sustainable events. Why you need to consider thi…

1
Sheryl Lynn teaches me about the "Chair of Joy"... 26:05

1+ y ago26:05

26:05

A little different episode today, but Sheryl Lynn from Joyley comes on and teaches me a mindfulness technique that might be useful to y'all during the holiday season. Her take on mindfulness is called "The Chair of Joy". We discuss mental health, mindfulness, negativity, and getting your mind right. Check out my friends at Booking Protect at INTIX …

1
Simon Severino teaches us planning for 2023 46:45

1+ y ago46:45

46:45

My buddy, Simon Severino, is back! We wanted to discuss planning for 2023. We also talk about his new book, Strategy Sprints. Simon gives away some valuable resources...and more. Visit my website: www.davewakeman.com Get the 'Talking Tickets' newsletter at http://talkingtickets.substack.com New stuff for 2023 on the way. Visit my friends at Booking…

1
Why #BreakUpTicketmaster Now? 46:49

1+ y ago46:49

46:49

My guests today are: Morgan Harper and Krista Brown from American Economic Liberties Project. I wanted to have them come on and talk about the campaign that they are working on around monopoly power. As we discuss on the podcast, monopoly power isn't unique to tickets, but it is an area where people can see and feel the impact with little education…

1
Simon Weber talks about how your fans don't wear a Ticketmaster jersey. 53:23

1+ y ago53:23

53:23

My guest today is Simon Weber, Co-Founder of Vivenu! We had a great talk. It was really nice to get to know Simon. We covered: The importance of controlling your brand. Data. The power of market research. I pushed back on Simon's talk of Vivenu being "product oriented" because the amount of research they did into developing the product says that th…

1
Bill Guertin: every bad sports sales hire costs a team $125,000! 48:57

1+ y ago48:57

48:57

My guest today is the 800 pound guerilla, Bill Guertin! I should have asked why it isn't the thousand pound gorilla!? Save that one for the second conversation! I'm surprised that I haven't had Bill on before this, but the conversation we had is worth the wait. We discuss the costs of bad sales hires. We talk about how successful the ISBI has been …

1
Scott Goodacre: Marketing a Football Club! 38:58

1+ y ago38:58

38:58

My guest today is Scott Goodacre. Scott runs a website www.theonlinerule.com that focuses on marekting football clubs. We had a great chat about brands, marketing, and football. We cover why red should be everywhere when Man U does anything. Why the Spurs cockerel matters and a lot more. Check out my 'Talking Tickets' newsletter at http://talkingti…

1
Aren Murray teaches us about technology and being customer focused. 54:55

1+ y ago54:55

54:55

My guest today is Aren Murray from Tix Ticketing. We chat about new technologies, the pandemic, and being customer focused. Aren shares her experiences with INTIX. We discuss what matters about a cloud based ticketing solution. Aren gives me some examples of how ticketing can be fun and intuitive for the folks that work in box offices and a lot mor…

1
Matt Zarracina tells me what "rules based" ticketing is... 51:43

1+ y ago51:43

51:43

My guest today is Matt Zarracina from True Tickets. We talk about the Spurs, obviously. We also hit on True Tickets' announcement of their new offering around "Rules Based Ticketing". Matt shares with us his ideas about NFTs and Blockchain in ticketing and offers up a slightly different take than we typically hear when discussing this topic. We dis…

1
Martin Gammeltoft: 5 timer! 41:43

2y ago41:43

41:43

Today, my guest is Martin Gammeltoft from Activity Stream. We talk about Activity Stream's buying spree and mergers. We talk about technology, marketing, and a lot more. Visit my friends at Booking Protect and find out why refund protection is a valuable tool as businesses in entertainment continue to recover. www.bookingprotect.com Check out my we…

1
Brett Goldberg tells us how behavior has changed during COVID 46:25

2y ago46:25

46:25

My guest today is Brett Goldberg, Co-CEO of TickPick. On today's episode we find out the origin of TickPick's name. We also cover how he managed his business during the pandemic and why being lean helped them react effectively. We get into all-in pricing. We cover market fragmentation, market power, and how to win business. We also hit on NFTs, Blo…

1
Amanda Lester says that you need to do your market research earlier. 58:54

2y ago58:54

58:54

My guest today is Amanda Lester. Amanda is a former performer and is now a marketer. This is a really great conversation around marketing research. We cover how to use market research to uncover actionable insights. We talk about pricing research. And, we cover the ideas that drive audience development. Visit my website: www.davewakeman.com Check o…

1
Paul Williamson teaches us what tickets and startups have in common. 1:02:16

2y ago1:02:16

1:02:16

This was a great conversation with Paul Williamson from Two Circles. Paul mentioned to me recently that every project he works on has the feel of a startup and we explore that idea. Along the way, Paul teaches us how to think through complex projects. He talks about market research, using pricing to create opportunities, and how to balance attendan…

1
Asher Weiss teaches us that Blockchain tickets can unlock our data 56:26

2y ago56:26

56:26

My guest today is Asher Weiss from Tixologi. Asher is my first guest in a series of episodes I'm going to do around recovery from the pandemic. His company is involved in blockchain ticketing, but Asher realizes that the blockchain is a door to a bigger world, not just an end in itself. So we discuss data, revenue, marketing, and recovery. Get my w…

1
7 Ways To Set Better Prices! Learn for FREE! 1:07:43

2y ago1:07:43

1:07:43

This is a broadcast of the audio of a free webinar I did to test out some new technology and some new learnings. The technology was a bit problematic, so I wanted to get the audio out ASAP. We cover discounts, price wars, premium pricing, and a lot more. Check out my friends at Booking Protect. We are working to turn the podcast feed into 'The Road…

1
Simon Severino returns and teaches us about strategy and long-term planning 42:25

2y ago42:25

42:25

I've brought back Simon Severino to the podcast. His new book, Strategy Sprints, is available on Amazon. www.strategysprints.com We talk about strategy, marketing, revenue generation, saving your money, and a lot more. I'll be at TPC in Birmingham, UK from 16-18 March. If you've never been, this is probably my favorite conference in the world. The …

1
Dave teaches a class and talks strategy, brands, marketing, and pricing! 1:16:00

2y ago1:16:00

1:16:00

I'm my own guest today when I give a guest lecture to Ken Troupe's sports management class at SMU. We hit on all the core Dave topics including strategy, branding, marketing, tactics, and the big dog, pricing. I'll be at the Ticketing Professionals Conference in Birmingham, UK on 16-18 March. Andrew Thomas tells me that this is going to be the bigg…

1
MK Lever Wrote a Novel. And, We Talk NIL! 51:24

2y ago51:24

51:24

My guest today is MK Lever. We had a great conversation about her new novel, Surviving the Second Tier. This is a book that she began because the statistics around the challenges of being a college athlete weren't havin the impact that she wanted. In this chat, we hit on NIL, antitrust, Ed Ogeron, Covid, paternalism in college sports, and a lot mor…

1
Ruth Hartt teaches me to use the "Jobs to Be Done" theory. 52:40

2y ago52:40

52:40

My guest today is Ruth Hartt. Ruth shares some really great arts marketing lessons on LinkedIn and on Facebook. I'm planning the world's first pod-ference, a podcast based conference, for the world of tickets and entertainment focused on recovery strategy. I need your help. If you could spend a minute or two letting me know what you like about the …

1
Hannah Grannemann teaches me about using your newfound reach! 1:10:51

2y ago1:10:51

1:10:51

My guest today is Hannah Grannemann. She is a professor at UNC-Greensboro! We had a lot of fun talking about the opportunities that the pandemic has created for arts organization as many have found their reach become greater than ever before. We talked about the difference between product orientation and market orientation. Is hustle culture sense …

1
Lydnsey Jackson tells me how to manage a huge event in a pandemic 1:10:51

2+ y ago1:10:51

1:10:51

My guest today is long-time friend of the podcast, Lyndsey Jackson, from the Edinburgh Fringe Festival. Today's episode is brought to you by my friends at Booking Protect. Refund protection is a more important part of your recovery strategy as customers are taking up refund protection more often than before the pandemic. Find out how to offer your …

1
Ilya Kratsov teaches me about super apps, SE Asia, and ticketing the unbanked 36:52

2+ y ago36:52

36:52

My guest today is Ilya Kratsov from PouchNation. A company based in SE Asia that does tremendous business around monetization, ticketing, event access, and technology in SE Asia. This was a cool conversation because I hadn't really had a chance to feature anyone from SE Asia on the podcast and we got into a bunch of interesting topics like emerging…

1
Dan Rossetti thinks that sports biz hiring practices have changed... 54:12

2+ y ago54:12

54:12

My guest today is Dan Rossetti from Ascension Sports. You can catch Dan on Twitter. I caught up with Dan in Las Vegas at Ticket Summit and he was sharing some interesting takes on sports business, skills, and hiring right now. We wanted to expand on that. So we did a podcast and we talk about sales teams, phone crushing, the bounce back in sports, …

1
Pauline Fallowell tells me why London is better than NYC, how to develop and audience, and more! 1:06:29

2+ y ago1:06:29

1:06:29

This is a great episode with Pauline Fallowell from London Theatre Company. (I typed the wrong name to begin with. London Theatre Direct, also a great company!) We cover a lot of really cool stuff and she was a good sport about doing some quick fire questions including telling me why she thinks the West End is better than Broadway. After we get tha…

1
We discuss 7 ways to kick start better ticket sales TODAY! 19:02

2+ y ago19:02

19:02

It is me, solo, today. I'm talking about 7 ways to kickstart your ticket sales again. Check out my friends at Booking Protect. www.bookingprotect.com The Talking Tickets survey results will be coming out in the next few days and the biggest challenge for most organizations in getting people to buy tickets is COVID concerns. Refund protection has be…

1
Giles Edwards tells me what "proper marketing" really is. We also talk a bit of Spurs! 1:27:17

2+ y ago1:27:17

1:27:17

My guest today is Giles Edwards from Gasp in London! We cover a lot of ground and this might be the longest podcast episode in the history of the pod, but it is totally worth it because we cover so much territory like what is proper marketing, strategy before tactics, pricing, ads, brand, and a lot more. Visit Giles' website at www.gasp4.com and ge…

1
Simon Severino talks about doubling sales in 90 days! 54:57

2+ y ago54:57

54:57

My guest today is Simon Severino, CEO of StrategySprints.com. We had a great conversation about pricing, strategy, sales acceleration and more. Let me know what you think about the newsletter and podcast, it helps me give you even better content. Check out Booking Protect. The consumer purchase data is clear, folks want the peace of mind that refun…

1
Derek Palmer talks about distribution and the execution of strategy through technology 47:14

2+ y ago47:14

47:14

Get on my email list and never miss my latest thinking on marketing and selling tickets at http://talkingtickets.substack.com Find out how you can create a new revenue stream and give your customers peace of mind by offering them refund protection at www.bookingprotect.com I put together a NPS worksheet with the folks at Eventellect. Find out how t…

1
Dr. Corey Gibbs comes back to talk about E3, commodities, customer service, and the 6th strongest bourbon ever produced! 1:08:52

2+ y ago1:08:52

1:08:52

Fill out my survey to help me improve the newsletter and podcast: https://forms.gle/mDAEcSNqLW8yMq5e8 My guest today is Dr. Corey Gibbs. A guy I've known a long time has started a new business and we wanted to discuss it. Support Corey's run in NYC by giving to the Ronald McDonald House: https://charity.gofundme.com/o/en/campaign/ronald-mcdonald-ho…

1
Scott Friedman lays down hot takes on theatre marketing, the secondary market, and $6 tickets 53:36

2+ y ago53:36

53:36

My guest today is Scott Friedman from 'Scott's Takes'. We fire it up with some hot takes. We cover monopoly power in tickets. We cover strategy before tactics. Incentives that aren't aligned and a lot more. Check out www.bookingprotect.com. Last week, a new partner signed up and generated $16,000 in revenue from refund protection. Customers are dem…

1
Martin Haigh talks about partnerships and the need for a holistic solution 52:25

2+ y ago52:25

52:25

I brought back Martin Haigh today to talk about technology and partnerships. Martin has been on before, but we've been talking about the idea of holistic solutions for partnerships and sponsorships. And, we've been pushing a new SXSW panel on the topic. We discuss what he's doing at Total Ticketing as well. I also think we talk about trying to take…

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