Brandiss Drummer on Teaching People To Think Outside The Box

Amplify - A retail automotive podcast by Reuters Events and ASOTU

Brandiss Drummer is Vice President of NCM.

Key Takeaways:

1. NCM is involved in various aspects of the automotive industry, including founding the 20 group concepts, training, consulting, software solutions, and working with OEMs.
2. The leading focus at NCM is training, emphasizing not only back-to-basics knowledge but also cultivating a thinking mindset to adapt to the evolving market.
3. Innovation labs are utilized to encourage critical thinking and collaboration among industry professionals to find solutions to industry challenges.
4. The example of overnight servicing is discussed as a problem that requires innovative thinking and a fresh approach.
5. NCM focuses on attracting and retaining talent in the automotive industry by improving the industry's brand perception and exploring strategies for talent management.

During Automotive Retail USA 2023 in Las Vegas, Paul J Daly and Kyle Mountsier interviewed dealers, OEM representatives, industry partners and more, looking to make the most innovative voices in retail automotive louder.

This is Amplify, the retail automotive podcast by Reuters Events and ASOTU.

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