18 : Why Your AI Insurance Verification Might Be Costing You Patients (And Money) with Jason Orgill

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Dental AI Insurance Verification: Facts and Myths with eAssist

AI in dentistry is revolutionizing insurance verification and billing—transforming how dental practices handle claims, reduce costs, and improve patient experiences. In this episode, we explore the latest dental AI tools, real-world applications in insurance verification, and what dental professionals need to know about implementing artificial intelligence in dental practices in 2025.

Join host Adrian Lefler as he sits down with JASON ORGILL, Chief Technology Officer at eAssist and certified ethical hacker, to uncover the truth about AI-powered insurance verification. Jason brings over five years of experience leading technology innovation in dental insurance verification and has previously worked in cybersecurity and disruptive technology strategy. With his unique background studying under Clayton Christensen and his expertise in protecting patient data, Jason provides invaluable insights into how dental AI tools are actually being deployed—and where the hype falls short of reality.

What's Really Happening with AI in Dentistry's Insurance Verification Process

Discover the hidden complexities behind dental insurance claims processing and why fully automated AI dental hygiene technology isn't quite here yet. Jason breaks down the multi-step journey of insurance claims—from practice management systems through clearinghouses to carriers—and explains why "robots talking to robots" still needs human oversight. Learn about eAssist's innovative Copilot AI system that's helping practices get claims paid 40% faster while maintaining 100% accuracy, the critical difference between AI hype and AI reality in dental practices, cybersecurity risks when implementing artificial intelligence in dentistry, and why quality control matters more than automation speed when processing patient data.

Dental AI and Tech Companies Mentioned

• eAssist: https://www.eassist.com
• ChatGPT: https://chat.openai.com
• Coding with Confidence (Practice Booster): https://www.eassist.com
• My Social Practice: https://mysocialpractice.com
• Annie AI: https://mysocialpractice.com/annie-ai/

Additional Education

• https://mysocialpractice.com/2025/09/ai-mistake-byte-sized/
• https://www.adamsbrowntech.com/blog/the-real-impact-of-dental-ai/

Contact Info

Jason Orgill eAssist - Chief Technology Officer Website: https://www.eassist.com

Adrian Lefler My Social Practice Website: https://mysocialpractice.com Phone: [phone]

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