The one with mental health and CX - Stephanie Coradin CEO & Founder DEMBO Inc E159

CX Passport

“The one with mental health and CX” with Stephanie Coradin CEO & Founder DEMBO Inc in CX Passport Episode 159🎧 What’s in the episode?...

CHAPTERS

0:00 Introduction

2:35 Linking Mental Health and Leadership

5:25 Mental Health and Customer Experience

9:43 Importance of Self Awareness

12:27 Hospitality and Customer Experience

13:53 Role of Listening and Empathy in Customer Service

20:49 1st Class Lounge

24:39 Improving Communication and Leadership

28:55 Breaking Out of Traditional Mindsets

30:37 Contact info and closing

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I'm Rick Denton and I believe the best meals are served outside and require a passport

Episode resources:

Website: https://www.stephaniecoradin.com/

LinkedIn: https://www.linkedin.com/in/demboinc/