Patient No More, Bullsh*t No More: Helene M Epstein

Out of Patients with Matthew Zachary

Helene M. Epstein is not here to make friends with the healthcare system. She's here to dismantle the bullshit, one catastrophic medical error at a time. An ad agency veteran turned patient safety firebrand, Helene’s journey from business development to writer to “badass queen of patient safety,” is one hell of a ride.

We talk about how her son was misdiagnosed over 15 times (yes, really), why some doctors should come with warning labels, and how American healthcare gaslights patients like it's a competitive sport. She also explains why she’s giving away her new book for free, one chapter at a time, and how AI might actually be useful—if it stops hallucinating citations.

This is not a light listen. It’s the real deal. You’ll walk away angry, inspired, and a lot more dangerous as a patient.

RELATED LINKS

Helene's Substack: https://helenemepstein.substack.com

Patient Safety Resources: https://www.pfps.us

Helene's Website: https://www.hmepstein.com/meet-helene

LinkedIn: https://www.linkedin.com/in/hmepstein

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