Why Are Companies Sending Their Employees to Charm School? | S9 E4

Brown Table Talk

Welcome to Brown Table Talk!

Today, our hosts Dee C. Marshall and Mita Mallick discuss the current trend of companies 'sending their employees to charm school'. They dissect the essence of professional etiquette in the workplace from their perspectives as a Black woman and a South Asian woman respectively, critiquing the concept of 'charm school'. They question the necessity, the cultural implications, and the responsibility of implementing etiquette training, arguing that it represents more of a professional development issue and should be treated as such. Tune in for juicy stories, insights, and of course some tips on how to defuse and handle the situation. Are you ready? Buckle up!

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Dee C. Marshall

Mita Mallick

Check out Mita’s new book!

https://www.amazon.com/Reimagine-Inclusion-Mita-Mallick/dp/1394177097

Timestamps:

(01:31) - The Charm School Mystery

(02:24) - Unpacking the Charm School Trend

(04:08) - The Reality of Workplace Etiquette

(04:56) - The Impact of Etiquette on Women of Color

(08:09) - The Role of HR in Workplace Etiquette

(10:41) - Finding the Positive in Workplace Etiquette Training

(11:37) - The Etiquette School Debate: Who Defines the Rules?

(13:28) - The Skepticism Around Etiquette Schools: A Critical View

(15:56) - Office Dynamics and Adjustments: The Open Office Debate

(17:40) - Generational Differences and Office Etiquette

(18:48) - The Role of Managers in Maintaining Office Etiquette

(19:24) - The Importance of Home Training in Office Etiquette

(20:59) - The Company's Responsibility in Setting Office Etiquette