110 - Respond, don’t react: navigate unexpected feedback

Cultural Communication Confidence

Player FM - Internet Radio Done Right

הוסף לפני one שנה

תוכן מסופק על ידי Victoria Rennoldson. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Victoria Rennoldson או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

Young and Profiting with Hala Taha (Entrepreneurship, Sales, Marketing)

1
Dave Ramsey: 5 Stages to Build and Scale a Business That Lasts | Entrepreneurship | E344 1:03:38

לפני 23 ימים1:03:38

הפעל מאוחר יותר

רשימות

לייק

אהבתי

1:03:38

Too many entrepreneurs get stuck on the business treadmill, hustling nonstop, unable to scale, and unknowingly stalling their growth. That’s where Dave Ramsey began. After crashing into $3 million in debt, he rebuilt from scratch, turning a small radio program into a national show with millions of listeners. With over three decades of experience in entrepreneurship, business growth, and content creation, he knows what it takes to build a lasting business. In this episode, Dave reveals the six drivers of long-term success, the five key stages of startup growth, and how he balances life as an entrepreneur and a content creator. In this episode, Hala and Dave will discuss: (00:00) Introduction (00:23) The Core Principles of Financial Freedom (05:42) Adapting to Change as a Content Creator (09:22) Balancing Content Creation and Entrepreneurship (12:34) How to Create a Clear Path in Business (15:19) The Truth About Starting a Business Today (18:22) The Six Drivers of Business Success (26:20) Shifting From Tactical to Strategic Thinking (29:44) The Five Stages of Business Growth (41:10) Leading with Care, Clarity, and Accountability (47:10) Identifying the Right Leadership Skills (48:35) Starting a Media Business as an Entrepreneur Dave Ramsey is a personal finance expert, radio personality, bestselling author, and the founder and CEO of Ramsey Solutions. Over the past three decades, he has built a legacy of helping millions achieve financial freedom. As the host of The Ramsey Show , Dave reaches more than 18 million listeners each week. He is the author of eight national bestselling books. His latest, Build a Business You Love , helps entrepreneurs navigate growth and overcome challenges at every stage. Sponsored By: Shopify - Sign up for a one-dollar-per-month trial period at youngandprofiting.co/shopify OpenPhone: Streamline and scale your customer communications with OpenPhone. Get 20% off your first 6 months at openphone.com/profiting Airbnb - Find yourself a co-host at airbnb.com/host Indeed - Get a $75 sponsored job credit at indeed.com/profiting RobinHood - Receive your 3% boost on annual IRA contributions, sign up at robinhood.com/gold Factor - Get 50% off your first box plus free shipping at factormeals.com/factorpodcast Rakuten - Save while shopping at rakuten.com Microsoft Teams - Stop paying for tools. Get everything you need, for free at aka.ms/profiting LinkedIn Marketing Solutions - Get a $100 credit on your next campaign at linkedin.com/profiting Resources Mentioned: Dave’s Book, Build a Business You Love: bit.ly/BuildaBusinessYouLove Dave’s Website: ramseysolutions.com Active Deals - youngandprofiting.com/deals Key YAP Links Reviews - ratethispodcast.com/yap Youtube - youtube.com/c/YoungandProfiting LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, Side Hustle, Passive Income, Online Business, Solopreneur, Networking.…

לפני שנה 14:08

MP3•בית הפרקים

Have you ever received personal feedback that you felt was unjustified or unfair?

Did you want to jump in and defend your actions and approach?

When faced with unexpected tough feedback at work, it can be challenging to respond thoughtfully and appropriately in the moment, rather than react with emotion.

That’s why in this episode I share strategies that you can use to maintain your professional stance with emotional intelligence, even when feedback feels personal.

Explore how to align your mindset for receiving feedback, even as you listen to it, and the importance of non-verbal communication.

I also talk about how to manage your emotional response, and the value of reflection, even when you don’t agree with the feedback, plus best ways to respond.

When you are on the receiving end of tough feedback, these strategies can transform challenging conversations into constructive dialogues.

What you will learn in this episode:

How to assess your readiness to receive feedback
Align your mindset in the moment
The role of your non-verbal behaviour in receiving feedback
Techniques for managing your emotional reactions
Processing and reflecting on tough feedback
How to respond

Resources:

Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/
Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
Email me: victoria@culturecuppa.com
Website: https://culturecuppa.com

135 פרקים

#Guest Interviews

Cultural Communication Confidence

110 - Respond, don’t react: navigate unexpected feedback

Cultural Communication Confidence

published לפני שנה

שתפו

MP3•בית הפרקים

Have you ever received personal feedback that you felt was unjustified or unfair?

Did you want to jump in and defend your actions and approach?

When faced with unexpected tough feedback at work, it can be challenging to respond thoughtfully and appropriately in the moment, rather than react with emotion.

That’s why in this episode I share strategies that you can use to maintain your professional stance with emotional intelligence, even when feedback feels personal.

Explore how to align your mindset for receiving feedback, even as you listen to it, and the importance of non-verbal communication.

I also talk about how to manage your emotional response, and the value of reflection, even when you don’t agree with the feedback, plus best ways to respond.

When you are on the receiving end of tough feedback, these strategies can transform challenging conversations into constructive dialogues.

What you will learn in this episode:

How to assess your readiness to receive feedback
Align your mindset in the moment
The role of your non-verbal behaviour in receiving feedback
Techniques for managing your emotional reactions
Processing and reflecting on tough feedback
How to respond

Resources:

Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/
Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights
Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson
Email me: victoria@culturecuppa.com
Website: https://culturecuppa.com

135 פרקים

#Guest Interviews

כל הפרקים

Cultural Communication Confidence

1
Spring Renewal season: part 3 of 3 18:23

לפני יומיים18:23

18:23

Spring Renewal season: part 1 of 3... Today marks the end of Easter weekend, and here in the UK we have a bank holiday (a national holiday), making this a lovely, long 4-day weekend. It’s a time for many who celebrate to spend time together, enjoy Easter eggs and over-indulge in chocolate. But it could also an opportunity to escape the food and drink, and dedicate some time for your learning and growth that could lead to accelerating your career opportunities in the coming weeks and months. As I pause, reflect and readjust after my close family bereavement, I am resharing these popular past episodes, and I will be back next week with new podcast episodes, topics and guests. This week we re-look at ‘When they don't listen to you’. When people don't listen to you, it can be frustrating, especially when you have valuable ideas. You can improve this situation by identifying the reasons why you're not being heard. This episode provides strategies to ensure you are fully recognised for your contributions by helping you understand how to handle other dominating voices in meetings and ensure your opinions are acknowledged. Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
Spring Renewal season: part 2 of 3 17:29

לפני 9 ימים17:29

17:29

Spring Renewal season: part 2 of 3... As the seasons move into a new phase, this presents an opportune moment to take stock, refresh and rejuvenate our perspectives. Spring is blooming fully here in the UK, and I invite you to start this new season embracing renewed energy, revisiting past ideas with a fresh outlook or recommitting to your growth. It's a great time to recommit and plan the intentional actions you need to take towards your goals, ensuring that your leadership communication is as clear and impactful as it can be throughout April. As I pause, reflect and readjust after my father’s passing, I am resharing these popular past episodes, and I will be back soon with new podcast episodes, topics and guests. This week we re-look at ‘Creating connection in your global team’. This episode discusses the importance of building connections within global multicultural teams. This can be your superpower that fosters trust, engagement, and better relationships. While technological advancements have made connection easier, achieving true human connection is challenging in hybrid and remote work settings. Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
Spring Renewal season: part 1 of 3 14:47

לפני 16 ימים14:47

14:47

Spring Renewal season: part 1 of 3... Spring here in the UK has been glorious this year and is a great time to think about exciting new beginnings, but I have to be honest I have been thinking about death and endings a lot recently. I’ve been offline from here and taking some time away from the podcast following my dad’s passing. As I pause, reflect and readjust, I am resharing these popular past episodes for the next 3 weeks, and I will be back soon with new podcast episodes, topics and guests. I invite you to take this moment to refresh and rejuvenate your perspectives on global leader communication. Start the new season and get inspired, whether revisiting past ideas with a fresh outlook, or embarking on new learning and growth. This week we re-look at 'How to have good conversations at work'. Collaboration tools enhance productivity, but as meetings become shorter, opportunities for genuine connection decrease. Conversations are vital for personal well-being, fostering a sense of belonging, improving mood, and boosting career growth—especially in cross-functional and multicultural work environments. They also strengthen teams by building trust, morale, and offering fresh perspectives. With remote and hybrid work on the rise, social well-being is more crucial than ever, yet the art of conversation is fading. Creating meaningful dialogue is a valuable skill that can bring moments of joy and connection. In today’s episode, we explore how to have better conversations through listening, curiosity, reciprocity, and observation. Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
125 - LinkedIn 101 networking authentically on LinkedIn with Sarah Clay 29:21

לפני 23 ימים29:21

29:21

LinkedIn- how does it make you feel? For some of you, it might be something you know you should be doing more of- to benefit your personal brand, build the reputation of your organisation, and win more business. But maybe somehow it always falls to the bottom of the to-do list, or you’re avoiding it altogether. You don’t know how to network well, what to comment or write a post about. I am delighted to welcome LinkedIn expert and bestselling author Sarah Clay to this week’s episode to talk about how to create authentic connections and build genuine relationships on the platform, both within and outside your organisation, that lead to great results, all without the hard selling. Sarah Clay is a LinkedIn trainer, author and keynote speaker, who offers a no-nonsense, accessible approach to her teaching whilst injecting some fun into learning. Sarah’s specialism is working with business owners and their teams to help them get more leads from LinkedIn through her training and talks on LinkedIn, employee advocacy, personal branding and thought leadership. This episode is packed with actionable advice for anyone looking to navigate LinkedIn confidently, including busting the common fears and myths, plus Sarah’s very practical strategies to help you make the most of the opportunities. What you will learn in this episode: Common misconceptions and fears about LinkedIn Strategies for authentic engagement and creating genuine relationships The importance of employee advocacy and its benefits for individuals and organisations Empowering employees to share their voices on LinkedIn Practical tips for creating engaging posts without feeling overwhelmed Insights into the future trends for LinkedIn Resources: Connect with Sarah Clay on LinkedIn: https://www.linkedin.com/in/sarah-clay Buy Sarah Clay's book 'Employee Advocacy on LinkedIn': https://www.amazon.co.uk/Employee-Advocacy-LinkedIn%C2%AE-LinkedInthriving/dp/B0DF3LTRG5/ Visit Sarah Clay's website: https://www.sarahclaysocial.com Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
124 - Top 10 Leadership Skills from 10 Years in Business 18:40

לפני 30 ימים18:40

18:40

In this special episode, celebrating my 10th anniversary in business, I share my insights on the top 10 essential leadership skills, strategies and insights. Whether you're aiming for a promotion, building your leadership profile, or driving transformational change in your organisation, these insights from my last decade of empowering global leaders to enhance their communication and cultural skills, are crucial for aspiring leaders. This episode serves as a quick-fire overview of the skills that can propel you towards your leadership aspirations. Plus listen out for the details of my special birthday gift to those of you ready to step into their growth journey this month! If you’re serious about accelerating your career or developing your leadership impact, let’s talk. Message me with the number ‘10’ to find out more. What you will learn in this episode: The importance of clarity in your communication as a leader How to encourage connection in your team The role of cultural intelligence in successful teamwork Why confidence matters at every stage as a leader Understanding your leadership presence Ways to enhance your influence within your organisation Approaching challenging conversations with emotional intelligence The significance of self-leadership in navigating your career path Building a personal brand that reflects your unique value And the 10th most important insight- listen to the end to hear what it is! Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
123 - Emerging Leadership Curiosity & Care with Anni Townend 37:07

לפני 5 weeks37:07

37:07

Anni Townend is a passionate advocate for collaboration and leadership development. In this episode she shares her insightful perspectives on why ‘emerging’ is such a key word, and how it influences her approach to self-leadership and her work with leaders. We discuss the importance of creating space for open, inclusive dialogue and new ideas to emerge, especially in fast-paced hybrid settings, where the pressure to perform can overshadow deeper reflection. Anni emphasises the value of curiosity, care, and courage in this discussion as foundational elements for creating psychological safety and real collaboration within teams, plus she shares her ‘Collaboration Equation’ with its three core pillars, crucial for enabling effective teamwork and innovation. Anni is a leadership partner, facilitator, author, speaker, and executive coach to senior leaders and their teams. She specialises in helping senior leaders and their teams create a safe environment which brings out the best in each other and others, to have open conversations that they wouldn't otherwise have, that value inclusive dialogue and diversity of thought and feeling as part of working collaboratively to drive great results. What you will learn in this episode: How to create space for ‘emerging’ ideas in conversations and decision-making How curiosity, care, and courage contribute to psychological safety in teams Strategies for demonstrating care in virtual and hybrid work environments The energy of words and their impact in communication How to integrate joy into daily work to enhance focus and creativity Insights into the future of leadership and collaboration in the age of AI Resources: Connect with Anni Townend on LinkedIn: https://www.linkedin.com/in/anni-townend-leadership/ Visit Anni Townend's website: https://www.annitownend.com/ Listen to Anni Townend's podcast: https://www.annitownend.com/podcast Visit Collaboration Equation's website: https://www.collaborationequation.com/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
122 - Radical Transparency, Resilience & Adaptability with Nicola Buck 33:04

לפני 6 weeks33:04

33:04

Continuing the International Women's Day’s celebrations, I am very pleased to welcome on the podcast, Nicola Buck, SVP of Marketing at BP, where we unpack and explore her leadership journey and learning through the nuances of leading in global organisations. From her beginnings studying languages and cultures, to her current role at the forefront of marketing and leadership with BP, Nicola shares her invaluable insights about the importance of cultural communication in a diverse work environment, skills that have been instrumental in her success and that of her global teams. She shares her views on psychological safety, radical transparency and ways to maintain true connection in virtual teams, in a fast-paced world. Finally, Nicola offers her advice for aspiring leaders, stressing the importance of adaptability and resilience to succeed. What you will learn in this episode: Leadership lessons from Nicola’s journey to Senior Vice President The value of cultural communication in global leadership How to create real psychological safety in global, virtual teams Radical transparency: how this helps communication work Leadership skills for today and tomorrow: adaptability and resilience Insights into the future of leadership in a rapidly evolving world Resources: Connect with Nicola Buck on LinkedIn: https://www.linkedin.com/in/nicola-buck-50a27122/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
121 - Embracing your Leadership Journey with Aurélie Marais 37:32

לפני 7 weeks37:32

37:32

In celebration of International Women’s Day, I am excited to welcome a series of women senior leaders onto the podcast, starting with Aurélie Marais, Head of Strategy & Transformation for Sizewell C, nuclear energy company. Aurélie shares her very personal journey towards becoming a leader, sharing her own definition of leadership mindset and action. We explore the importance of mentorship on that journey, and the continuous development of communication and cultural skills as essential components of effective leadership in a diverse, global organisation. In our conversation, she highlighted the necessity for leaders to engage their teams through high-quality conversations and to be aware of their own biases and worldviews. Together, we reflected on the evolving nature of leadership and the skills required to thrive in a rapidly changing environment. Currently serving as the Head of Strategy and Transformation for the Civil Works Alliance delivering the Sizewell C nuclear plant project, Aurélie Marais has over 20 years of experience in turning strategy into action and results in media, energies & services and construction sectors. She fosters innovation and helps organisations and people adapt their ways of working as well as enhancing performance in complex, multicultural, and rapidly evolving environments. What you will learn in this episode: The distinction between leadership status, mindset and actions The significance of mentoring and being mentored in personal and professional growth How to cultivate a mindset that embraces diversity and inclusion Communication skills as the cornerstone of successful leadership Strategies for navigating cultural differences in global teams Preparing for the future of leadership in an environment of constant change Understanding and reframing imposter syndrome as a sign of growth Resources: Connect with Aurélie Marais on LinkedIn: https://www.linkedin.com/in/amaraismachurat/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
120 - Accessible & inclusive workplaces: transforming communication with Daphne Mavroudi-Chocholi 40:19

לפני 8 weeks40:19

40:19

What does true accessibility mean? How can it create a more inclusive workplace where everyone benefits? Daphne Mavroudi-Chocholi, Managing Director of RNIB (the Royal Institute of the Blind) Enterprises in the UK, joined me for this thoughtful conversation where she shared her valuable ideas about the human and organisational benefits of embracing accessibility and inclusivity. Learn how inclusive workplace design not only benefits individuals with low or no vision but also improves accessibility for everyone, including those with other physical impairments. Plus practical strategies for encouraging inclusivity in meetings and everyday interactions. Discover how small and simple adjustments can make a significant difference in ensuring that everyone feels included and valued. As a passionate global leader with over two decades experience in senior and Board level positions, Daphne Mavroudi-Chocholi is a champion for innovation and inclusivity. In her role as MD of RNIB Enterprises, the commercial operations arm encompassing transcription, consulting and retail services, she is driving forward ambitious plans to grow innovation within RNIB, bringing accessible products, solutions and services to the market. What you will learn in this episode: The importance of designing workplaces with inclusivity at its heart so everyone benefits How the RNIB Eyeware app creates an immersive experience so everyone can understand some of the challenges of navigating the workplace with visual impairments How to encourage a culture of curiosity and understanding in communication Approach conversations with empathy and a desire to do better - even if you get it wrong Simple steps everyone can introduce to make their virtual and in person meetings more accessible What works- and what can create more challenges in meetings Consider accessibility in every interaction Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Visit the Royal Institute of the Blind's website: https://www.rnib.org.uk/ Experience the Eyeware app: https://www.rnib.org.uk/living-with-sight-loss/assistive-aids-and-technology/eyeware Connect with Daphne Mavroudi-Chocholi on LinkedIn: https://www.linkedin.com/in/daphnemavroudichocholi/ Check out Daphne Mavroudi-Chocholi's Be Helpful Guide and reach out to Daphne and the team. The RNIB have a series of products and services that can ensure leaders and teams are educated and empowered to drive accessibility forward across the organisation: https://www.rnib.org.uk/campaign-with-us/be-helpful-guide/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

1
119 - Conscious & Courageous Leadership with Joanna Howes 34:14

לפני 9 weeks34:14

34:14

In this episode, I had a brilliant conversation with Joanna Howes, and we look at the evolving landscape of leadership in 2025, exploring key themes around people-centered leadership, conscious leadership, global team communication, and personal responsibility. Joanna Howes is an award-winning international coach, host of The Courageous Leaders Podcast and No 1 best selling author, specialising in leadership and team performance coaching. Her focus is to help leaders and teams find their unique voice by leading as their true selves to take the action needed to become high performers and future fit leaders. Joanna shares her insightful experiences and practical strategies for leaders to step into self-leadership, and build high-performing, empowered teams in a rapidly-changing, global world. What you will learn in this episode: The shift to people-centered leadership- understand the humans you work with Conscious self-leadership- becoming, not just doing Navigating cross-cultural leadership- creating an equitable experience Why leaders need courage The power of vulnerability in leadership- embracing imperfection Letting go- breaking free from reliant leadership, shifting from constant busy-ness to intentional leadership The leadership vision for 2025- tackling misalignment and siloed teams Resources: Connect with Joanna Howes on LinkedIn: https://www.linkedin.com/in/joannahowes/ Visit Joanna Howes' website: https://thechangecreators.com/ Listen to Joanna Howes' podcast: https://thecourageousleaderspodcast.buzzsprout.com/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com #communicationcoach #communicationcourse #communicationskillstraining #crossculturalawarenesstraining #crossculturaltraining #culturalawareness #culturalintelligence #culturalcommunicationconfidence #podcast…

Cultural Communication Confidence

1
118 - Influence like a thought leader 16:27

לפני 10 weeks16:27

16:27

In this episode, discover what we mean by influence, and how it impacts you stepping into the role of a thought leader. Starting with your intention to influence, we then explore my PRC framework to guide you through perception, reputation, and cultural intelligence as factors in cultivating your thought leadership. Plus how to position yourself as a thought leader by aligning your ideas with organisational strategies, speaking the language of leadership, and framing your messages effectively. Join me in this final episode of my mini-series focused on achieving your ambitious leadership career goals in 2025. Finally, listen out for your invite to my upcoming free live training, Become a Global Leader, happening this week online from 11th February 2025. You still have time to join us! What you will learn in this episode: A redefinition of influence Setting your intention to influence as a thought leader Intentionality in how you approach your relationships Perceptions, reputation, and cultivating your thought leadership with cultural intelligence Intentionality through your chosen topics of influence Intentionality in how you frame your messages Positioning your messages so they land Speaking the same language as your stakeholders Resources: Listen to Part 1: Get Visible, Your Personal Brand Opportunity: https://culturecuppa.com/podcasts/get-visible-your-personal-brand-opportunity/ Listen to Part 2: Project your leader identity: https://culturecuppa.com/podcasts/project-your-leader-identity/ Your invitation: join us for live training, Become a Global Leader, claim your free ticket: https://culturecuppa.com/become-leader/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
117 - Project your leader identity 17:36

לפני 11 weeks17:36

17:36

Welcome back to this 2nd part of our 3-part miniseries, we jump into projecting your leader identity as part of accelerating your leadership goals for 2025. Today we focus on claiming, embracing and projecting your unique leadership style. Discover practical exercises to help you self-reflect and visualise your version of leadership. Tap into my techniques to embody your leader energy, ensuring you resonate with authority in your interactions in your own way. Plus stay tuned until the end of the episode for an exclusive invitation to my upcoming live training, Become a Global Leader. What you will learn in this episode: Visualise a leader that inspires you How to claim your unique leadership identity The leader identity secret You do you Live into your leadership energy Turn up the dial Don’t miss the next episode in this leadership mini-series to boost your insights and inspiration. Join us for next week’s episode, Influence like a Thought Leader. Resources: Listen to Part 1: Get Visible, Your Personal Brand Opportunity: https://culturecuppa.com/podcasts/get-visible-your-personal-brand-opportunity/ Your invitation: join us for live training, Become a Global Leader, claim your free tickethttps://culturecuppa.com/become-leader/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com #communicationcoach #communicationcourse #communicationskillstraining #crossculturalawarenesstraining #crossculturaltraining #culturalawareness #culturalintelligence #culturalcommunicationconfidence #podcast…

Cultural Communication Confidence

1
116 - Get Visible: your Personal Brand Opportunity 17:32

לפני 12 weeks17:32

17:32

Today is the start of a brand new 3-part mini-series designed to accelerate your leadership journey in 2025, starting with today's episode on Get Visible: Your Personal Brand Opportunity. Everyone has a brand, whether you realise it or not, whether you actively shape it or not. As you set ambitious goals for the year, discover how developing your personal brand can open doors to promotions, career moves, and new opportunities. Understand why branding matters and how it can set you apart in your organisation, making you visible to the right people. Plus discover how to identify your personal brand DNA by focusing on 3 key areas: purpose, mission, and values. Finally listen to this episode to hear about an exclusive invitation for podcast followers only: tune in to find out more! What you will learn in this episode: What do people think of you today Intentionally choose your personal brand and communicate it The importance of personal branding in achieving your career goals Open up doors and connections with your personal brand Your personal brand DNA 3 key personal brand ingredients Don’t miss the next 2 episodes in this leadership mini-series to boost your insights and inspiration. Join us for next week’s episode, Project your Leader Identity Resources: Join the live training: www.culturecuppa.com/become-leader Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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115 - Connection January, not Blue Monday 9:58

לפני 13 weeks9:58

9:58

Let’s embrace the spirit of Connection January, not dwell on Blue Monday. Today is Blue Monday, apparently ‘the most difficult day of the year’, the day in the northern hemisphere when it’s still dark, cold and people tend to feel low. I know this time of year is a challenge for some people, and yet it’s not only about 1 day- we can all have our good days and bad days, on any day of the year. Feeling low can happen to any of us at any time, and that’s important to talk about. So rather than focus on Blue Monday, I want today to start Connection January. Let’s make it the day we talk about possibilities, reach out for conversations, connect with people we’ve been meaning to, and bring us closer together. Connection is one of my core values, and I am so lucky and grateful that I get to connect with my clients all over the world and this includes recently in France, the US, Sweden, Germany and Spain. Plus I am lucky to connect with many of you here, through my networks and communities, virtually and in real life. Today we celebrate connection and explore why we need it in the workplace today more than ever. I share my insights on how to move beyond transactional communication by being intentional with our conversations and how to create space for genuine dialogue, even in fast-paced environments. Connection is part of our essential human skills, and is not an optional soft skill. What you will learn in this episode: Why I want to create Connection January on this Blue Monday Collaboration tools are not the same as connection Invest in your relationships How to create space for conversations in busy schedules Set an intention to create connection Be more curious Listening more and ask more questions Reframe soft skills as essential human skills Resources: Listen to Ep.084 'Walk and Talk- a catalyst for conversation and connection with Lisa Partridge': https://culturecuppa.com/podcasts/walk-and-talk-a-catalyst-for-conversation-and-connection-with-lisa-partridge/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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114 - Power dynamics & human-centered communication with Claire Pedrick 43:39

לפני 14 weeks43:39

43:39

What do real, human conversations look and sound like in the workplace today? Claire Pedrick joined me for this fascinating discussion where we explored the nuances and signals of professional communication that make or break human connection. Uncover the power dynamics that shape our interactions and why status is the default in professional introductions, even in some less hierarchical cultures. Plus we explore why being human in your workplace interactions is key to creating more inclusive and authentic connections. From the art of improvisation (an acting technique) to the significance of non-verbal cues, this conversation is a deep discussion about the essence of human communication to enhance engagement and connection in your professional conversations. What you will learn in this episode: The impact of status on professional introductions How improvisation techniques can enhance your professional communication skills The role of power dynamics in conversations and how to navigate them Strategies for creating inclusive and safe communication spaces The importance of vulnerability in leadership How to facilitate effective conversations in multicultural settings Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Visit Claire Pedrick's website: https://www.3DCoaching.com Find out more about Claire Pendrick's Books: Simplifying Coaching & The Human Behind The Coach: https://www.3dcoaching.com/product/book-bundle/ Connect with Claire Pedrick on LinkedIn: https://www.linkedin.com/in/clairepedrick Connect with Claire Pedrick on Instagram: https://www.instagram.com/3d.coaching/ Visit Claire Pedrick's YouTube Channel: http://youtube.com/@3DCoaching Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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113 - Dream big, commit & act Your best start to 2025 13:52

לפני 15 weeks13:52

13:52

Start your 2025 with clarity and confidence. As we gear up for this year, this episode is all about crafting your action plan for a successful start to 2025. If you missed our previous episode on reviewing and wrapping up 2024, be sure to check it out for a comprehensive approach to your career growth and kick start this January. In this follow up today, I guide you through the process of creating a concrete plan for your career next steps. Discover the power of dreaming big and envisioning your career, and learn how to translate those dreams into actionable goals for 2025 with steps to achieve them this year. What you will learn in this episode: The importance of dreaming big and envisioning your long-term career goals How to identify your motivations and understand the impact of achieving your goals Clarity on why your communication, leadership presence, and influence support your career goals Develop a visibility strategy to showcase your value to key stakeholders Identify potential obstacles and the support you need to overcome them Commitment to yourself and accountability in achieving your action plan Plus don’t miss the invitation I make at the end of the episode to apply for a complimentary 1:1 strategy call. This is a unique opportunity to receive personalised feedback on your action plan and ensure you have all the tools needed for a successful 2025. To apply, message me with the word "Application." Resources: Listen to Episode 111, Reflect, celebrate & reset: acknowledging the highs and lows of 2024: https://culturecuppa.com/podcasts/reflect-celebrate-reset-acknowledging-the-highs-and-lows-of-2024/ Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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112 - The no-resume/ no-CV future of recruitment: How AI is changing hiring with Carol Constant 37:20

לפני 16 weeks37:20

37:20

What if we didn’t rely on CVs and resumes for job applications and recruitment? What would hiring look like in the future? Carol Constant shares in this fascinating conversation of the podcast her innovative ideas and the app that she has developed for organisations to harness the power of gamification to assess human skills, team fit and cultural dynamics. Discover how this groundbreaking approach can transform recruitment processes and enhance team performance. We also explored the evolution of women in leadership, the impact of cultural diversity in identifying ‘team fit’, the importance of building allyship in male-dominated industries, and the role of visibility and mentorship in career progression. Whether you're job searching, a hiring manager, HR professional or in recruitment, this episode offers valuable insights and practical strategies to enhance your understanding and approach. Carol Constant is a trailblazer in the tech industry and a passionate advocate for women in leadership. She has lived and worked in 6 countries, on 3 continents, working for some of the world's top corporations. This experience led Carol to found an HR tech, WhomLab, to maximize team performance using games and AI. Carol volunteers as a Google Ambassador for Women Techmakers and as a G100 Global Advisory Council Member for Pay Parity & Corporate Transformation. What you will learn in this episode: The innovative application of gamification in assessing human skills, team fit and cultural dynamics The role of women in leadership and their impact on team performance How cultural diversity influences team communication and synergy Strategies for building allyship and visibility in male-dominated industries The future of recruitment and the importance of human skills Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Visit Carol Constant's website: https://whomlab.com/ Connect with Carol Constant on LinkedIn: https://www.linkedin.com/in/carol-constant/ Follow WhomLab on LinkedIn: https://www.linkedin.com/company/79577319 Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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111 - Reflect, celebrate & reset: acknowledging the highs and lows of 2024 15:04

לפני 19 weeks15:04

15:04

What has been your 2024? As we approach the end of the year, it's a good time to pause, reflect, and prepare for 2025. In this podcast episode, I share my questions and prompts to help you reflect and evaluate the highs and lows of 2024, and appreciate them all. Discover how to map your year, recognise your achievements, and explore my practical exercises to help you fully see the experiences you have been through and take learnings from them, setting you up for success in 2025. Whether it's been a tough year or one of celebrations, or more likely somewhere in between, listen to my insights into transforming your experiences into growth opportunities. What you will learn in this episode: How to map, reflect and embrace all of your professional highs and lows in 2024 The power of gratitude in personal and professional growth Key ways to acknowledge and celebrate wins and feedback How to take learnings from even tough professional situations Turning these insights into your growth plan The importance of choosing your next path Listen out for the next episode in January about Setting yourself up for Success in 2025. Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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110 - Respond, don’t react: navigate unexpected feedback 14:08

לפני 20 weeks14:08

14:08

Have you ever received personal feedback that you felt was unjustified or unfair? Did you want to jump in and defend your actions and approach? When faced with unexpected tough feedback at work, it can be challenging to respond thoughtfully and appropriately in the moment, rather than react with emotion. That’s why in this episode I share strategies that you can use to maintain your professional stance with emotional intelligence, even when feedback feels personal. Explore how to align your mindset for receiving feedback, even as you listen to it, and the importance of non-verbal communication. I also talk about how to manage your emotional response, and the value of reflection, even when you don’t agree with the feedback, plus best ways to respond. When you are on the receiving end of tough feedback, these strategies can transform challenging conversations into constructive dialogues. What you will learn in this episode: How to assess your readiness to receive feedback Align your mindset in the moment The role of your non-verbal behaviour in receiving feedback Techniques for managing your emotional reactions Processing and reflecting on tough feedback How to respond Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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109 - Mental blocks: Think on your feet & respond when your mind goes blank 17:50

לפני 21 weeks17:50

17:50

You hear the question, your mind goes blank. The pause is getting longer, you feel everyone looking at you, you start to panic. What are you going to say? This scenario is more common than you think: that dreaded moment when your mind goes blank in a meeting. Whether it's due to a difficult question, stress or overwhelm, or simply being caught off guard by the context or people in the room, I share in this latest podcast episode my practical strategies to help you navigate these moments and get the meeting and conversation back on track. Explore techniques to manage stress responses, and discover exercises that can bring you back to the present moment and help you move forward. What you will learn in this episode: How to recognise and manage stress responses in high-pressure situations Strategies for regaining composure Victoria’s PSS method to recover when you lose your train of thought How to professionally handle unexpected questions Techniques for handling politically sensitive or complex questions Steering your conversations back on track Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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108 - Overcome Perfectionism & Imposter Syndrome Speak up despite the Fear 23:54

לפני 22 weeks23:54

23:54

Have you ever experienced imposter syndrome? Are you a perfectionist? Perfectionism and imposter syndrome are pervasive themes that many professionals face at some point in their career. The challenge is that underlying fears can hinder and limit communication and performance, especially in high-stakes speaking situations, and when stepping up in a global career. In this podcast episode we explore the universal nature of imposter syndrome, discover actionable techniques to shift your mindset and learn the practical strategies to start overcoming these challenges and release your speaking boldness and confidence. What you will learn in this episode: When and why can you experience imposter syndrome The cost of perfectionism and how it limits your potential The impacts on your ability to speak with authority and impact How to reframe and start shifting your mindset Practical strategies to deal with the fears Self-compassion and embracing imperfection Resources: Learn more about my Global Leader Communication programme: https://culturecuppa.com/individuals/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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107 - Strategic Agility in Complexity: Leadership Lessons with True Black 45:20

לפני 23 weeks45:20

45:20

In this episode, True Black joins me to explore the evolving challenges leaders face in today's complex global workplace. We discuss the importance of strategic agility, balanced with the necessity to zoom in and out of operational and strategic situations. True also deep dives into the essential skills leaders need to thrive now and in the future, including why he believes in the value of inner work, resilience, and positive psychology. Learn how leaders can maintain peak performance by investing in their well-being and connections. True Black is a bilingual (English and Mandarin Chinese) executive coach and facilitator, serving executive clients and teams since 2005. True comes from a corporate management background, leading large teams in the sales, marketing, and operations functions. He is a certified executive coach and a principal at True Development, a leadership development consultancy based in Taipei, Taiwan. His primary focus is on developing leaders and teams, and on organizational development consulting. What you will learn in this episode: The strategic agility and ability to zoom in and out in complex work contexts How to balance operational focus with strategic vision Key skills for future-proofing leadership How to implement inner work practices for resilience and peak performance Strategies for effective team collaboration and conflict resolution Insights into positive psychology and its application in leadership Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Connect with True Black on LinkedIn: https://www.linkedin.com/in/truett-black-72a95321 Find all links to connect with True Black here: https://linktr.ee/truettblack Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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106 - Making Work Meaningful: workplace culture & legacy with Prina Shah 31:28

לפני 24 weeks31:28

31:28

Making work meaningful and how leaders can create a culture that leaves a legacy are the focus topics of my conversation with Prina Shah in today’s podcast, and the themes in her recently published book. She is a strong believer in the importance of being the architect of your career and the significance of leaving a legacy, no matter how big or small. In this episode discover the paradox of achievement versus legacy, redefining the meaning of success and creating meaningful workplace cultures and work in global, virtual teams. Prina Shah is a Global Workplace Optimisation Consultant, Trainer, Coach and Speaker, dedicated to transforming workplace cultures and human behaviour change. As the host of the Ways to Change the Workplace podcast and author of Make Work Meaningful: How To Create a Culture That Leaves a Legacy, Prina partners with CEOs, leaders, and teams to foster constructive change and optimise company culture/s. With a focus on cultural, social, and emotional intelligence, she empowers organisations to build inclusive environments where everyone can thrive. What you will learn in this episode: Be the architect of your career: practical steps Understand the achievement and legacy paradox Create meaningful work environments that leave a legacy Strategies for nurturing cohesive teams in virtual settings The importance of understanding individual team members’ definition of success How to transition from cognitive-based work cultures to emotionally connected workplaces that encourage belonging and contribution Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Visit Prina Shah's website: https://www.prinashah.com/ Prina Shah's book 'Make Work Meaningful': https://www.makeworkmeaningful.shop/ Connect with Prina Shah on LinkedIn: http://www.linkedin.com/in/prinashah/ Connect with Prina Shah on Instagram: http://www.instagram.com/prina.shah/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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105 - Brave Self-Leadership & Boundaries with Mel Kettle 41:20

לפני 25 weeks41:20

41:20

From bold decisions to the essential art of saying 'no,' this latest podcast conversation with Mel Kettle dives into the courage needed to lead yourself and others effectively so you can find your joy in life. Discover why self-leadership is needed before leading others, and how setting healthy boundaries and communicating them effectively, even in the most challenging environments, is a core element to this. Plus listen to Mel’s insights on how aligning your core values and priorities can empower you to make tough decisions, and allow you to communicate them with clarity and compassion. Mel Kettle is an internationally recognised expert at fully connected leadership and communication, and works with leaders and teams to help them create real connection and sustained engagement through her strategy workshops and Connected Leaders program. She is the host of the podcast, This Connected Life, and author of two books, including the best-selling Fully Connected. What you will learn in this episode: The power of saying 'no' and changing your mind How to lead yourself before leading others The importance of self-awareness, motivation, and self-care Strategies for setting and communicating healthy boundaries How to handle difficult conversations with clarity and compassion The role of trust in effective leadership Finding joy and gratitude in everyday life Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Visit Mel Kettle's website: https://www.melkettle.com/ Mel Kettle's books: https://www.melkettle.com/books/ Listen to Mel Kettle's Podcast: https://www.melkettle.com/podcast Connect with Mel Kettle on LinkedIn: https://www.linkedin.com/in/melkettle/ Connect with Mel Kettle on Instagram: https://www.instagram.com/melkettle/ Connect with Mel Kettle on Twitter: https://twitter.com/melkettle Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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104 - Grow your Global Career: Thrive through Multicultural Career Transitions with Fiorenza Rossini 34:30

לפני 26 weeks34:30

34:30

This week on the podcast we delve into the dynamic world of developing a global career and managing career transitions with Fiorenza Rossini. Our conversation reflected on the current changes in the workplace landscape and the impact on career trajectories. We explored the importance of reflecting on past roles to make meaningful career moves, and Fiorenza shares her expertise on how to successfully transition into a global career. Empowering, practical and authentic, Fiorenza is a coach who helps global professionals and teams to up level their career through leadership skills, career development and effective communication across cultures. Her work is born out of her multiculturalism - she's able to grasp and embrace different perspectives and adapt quickly to situations. With a strong focus on helping clients to become engaging leaders, moving to a career next step, or returning to work after parental leave, she incorporates relevant tools and frameworks to support explorations, experiments, and actions. What you will learn in this episode: The significance of self-awareness in building a global career How to understand different cultures for career growth The balance between adapting and staying true to oneself as a global leader Creating connection and belonging within multicultural teams Practical tips for leaders managing teams across cultures The role of inclusive behaviours in creating team spirit How to cultivate confidence in cultural communication Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Visit Fiorenza Rossini's website: https://www.growinnow.com Listen to Fiorenza Rossini's Podcast: https://www.growinnow.com/belonging-project-podcast/ Connect with Fiorenza Rossini on LinkedIn: https://www.linkedin.com/in/fiorenza-rossini/ Connect with Fiorenza Rossini on Instagram: https://www.instagram.com/fiorenza_rossini/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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103 - Difficult Conversations Elevating Leadership through Immersive Learning with Gill Brabner 38:44

לפני 27 weeks38:44

38:44

In this podcast episode Gill Brabner shares insights into her innovative forum theatre workshops using professional actors to tackle difficult workplace conversations such as performance, sickness absence, and even sensitive issues like bullying and harassment. Learn why these immersive experiences are so effective, engaging participants deeply and providing practical learning that can be applied immediately. Plus discover Gill’s ECA model for embedding compassion in team culture plus leadership trends - past and future - which you need to understand to be an effective leader of people. Gill Brabner is a Learning & Development Consultant, who has been designing high-impact immersive learning events using forum theatre for 20 years, focused on enabling managers to tackle difficult conversations effectively. Since 2014 Gill and her team of actors have been creating videos depicting real-life work stories for training programmes, and as stand-alone digital content that clients use to support their management development. What you will learn in this episode: The power of immersive learning in handling difficult conversations Understand how building rapport, showing genuine care for team members, and taking action can transform team dynamics and culture Gill’s ECA model for everyday conversations which embed compassion in team culture • Shifts in leadership and management over the past 20 years Challenges for newly promoted managers and the importance of support Future trends in leadership and management: the evolving landscape of intergenerational and flexible workforces Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Visit Resound Training: https://resoundtraining.co.uk Take the Effective Team Leader Quiz: https://resoundtraining.co.uk/quiz Watch management training videos: https://www.youtube.com/channel/ResoundTraining Sign up for free online 90-minute forum theatre workshops: https://resoundtraining.co.uk/forum-theatre-and-drama-based-learning-workshops/ Connect with Gill Brabner on LinkedIn: https://www.linkedin.com/in/gillbrabner Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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102 - Leading with Connection in Diverse Global Teams with Tiphaine Le Roux 36:04

לפני 28 weeks36:04

36:04

Tiphaine Le Roux is a global Sales leader passionate about global expansion topics and has been working in the field for the past 8 years. After she launched the US market for a French scale up a few years ago, she decided to create a podcast called International Corner to help every company to expand their activity globally. In this episode, we dive deep into the essence of connection, the challenges of managing global teams when you rarely meet in person, and the strategies for effective communication across diverse cultures. Tiphanie shares practical advice on managing a global team, the significance of setting common objectives, and the importance of inclusive communication. We also explore how to navigate cultural differences and the power of asking for help and learning from others. What you will learn in this episode: The importance of connection and what it means in a global context Bringing the team together in different ways How to get to know your team members on a personal level, even in a virtual environment Strategies for ensuring team spirit and inclusivity across different regions and time zones Communicating tough decisions with cultural sensitivity The value of vulnerability and sharing as a leader Tips for developing a global career and building genuine connections Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Learn more about 'International Corner', Tiphaine Le Roux's Podcast: https://podcast.ausha.co/international-corner Connect with Tiphaine Le Roux on LinkedIn: https://www.linkedin.com/in/tiphaineleroux/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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101 - Answering your questions- Ingredients for Cross-cultural Success 18:11

לפני 29 weeks18:11

18:11

Happy International Podcast Day! This has been an exciting few weeks celebrating my 100th episode, sharing the recent podcast mini-series about global leadership communication, and launching a new live training, Become a Global Leader. And to end the celebrations, I decided to create a very different episode for you today. Rather than me or a guest expert sharing their ideas, strategies and tips, I asked you what you wanted to know about improving your leadership communication, speaking like a leader and developing your cultural intelligence. I received many great questions and I chose this fantastic one from Lynne in Japan as this is something I am often asked about: What are the key ingredients to achieving success across cultures? What you will learn in this episode: The human connection factor It starts with us- how culture shapes who we are, what we believe and what’s the right way to do things. Understand your behavioural preferences and how they influence your motivations and drivers for communication and interaction. Look with fresh eyes. Press the pause button. Get curious and ask questions. See similarities and differences, not ‘right’ and ‘wrong’. Go deeper than awareness with cultural intelligence. CQ Strategy: plan what you will do differently. CQ Action: choose where you will adapt to create the connection. If you missed the free live training last week, Become a Global Leader, message me on LinkedIn with the word ‘Become’ and I’ll send the replay to you- it’s available until 4th October 2024 only. In celebration of the 100th episode, I have created a very special Podcast offer for my 1:1 VIP Global Leader Communication programme. This programme is for you if you are committed to accelerating your next promotion to become a global leader, with no more waiting. Get noticed with your leadership presence, speak more clearly and boldly, get more visible. There are some AMAZING free Extras worth £2200 which are available to you when you book to meet me in a Discovery call by 4th October 2024 and then go on to book your programme. Message me on LinkedIn to register your interest and we’ll arrange a time to meet. Resources: Listen to Ep.100, Own the room: speak so people feel your leadership presence- become a global leader: https://culturecuppa.com/podcasts/own-the-room Listen to Ep.99, Talk so people lean in: speak boldly and confidently- become a global leader: https://culturecuppa.com/podcasts/talk-so-people-lean-in-speak-boldly-and-confidently/ Listen to Ep.98, Share your unique value to get more visible: https://culturecuppa.com/podcasts/share-your-unique-value/ Discover the 3 key steps you need to become a global leader in my FREE online training over 3 days: https://culturecuppa.com/become-leader/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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100 - Own the room: speak so people feel your leadership presence- become a global leader 17:39

לפני 30 weeks17:39

17:39

Leadership presence can feel intangible- you either have it, or you don’t, right? I disagree. I think everyone can develop it, but you need how to cultivate leadership presence, your way. And it’s not about speaking more loudly or trying to dominate the conversation! In today’s podcast episode I share my reframe that is going to change how you think about this, and the key steps you can take to start expanding the way you project yourself so people feel your presence. We’ll explore your attention, the energy you project, the physical space you fill, your share of voice and signalling. Today’s episode is the last of a 3-part series celebrating our #100 podcast focusing on how to become a global leader. Check out the other episodes - links below. What you will learn in this episode: The challenge people have with leadership presence The reframe that is going to change how you cultivate your presence Your attention Align your energy The physical space you take up Your share of voice Signal your presence Presence is not only about speaking more The power of connection moments to build presence Let’s help you speak so people feel your presence- become a global leader. If you want to cultivate your leadership presence, I am hosting a brand new online training experience this September: Get promoted: Become a global leader. Discover the 3 key steps you need to become a global leader in this FREE online training over 3 days. It’s for talented, ambitious global managers who are committed to accelerating their next promotion to become a global leader to fulfill their potential, with no more waiting. Join me 25th, 26th and 27th September, 12-1pm London time each day You will learn the key steps you must activate to step up your leadership communication skills and get to your next promotion: Discover what’s stopping you from becoming a global leader today. Elevate your personal brand: show up and speak up with the power of you. Explore how to speak like a leader: become articulate and persuasive. Amplify your authority and leadership presence: hold attention, own the room and have impact. No more waiting: let’s help you get recognised and become a global leader. Get your free ticket here: https://culturecuppa.com/become-leader/ Resources: Listen to Ep.99, Talk so people lean in: speak boldly and confidently- become a global leader: https://culturecuppa.com/podcasts/talk-so-people-lean-in-speak-boldly-and-confidently/ Listen to Ep.98, Share your unique value to get more visible: https://culturecuppa.com/podcasts/share-your-unique-value/ Discover the 3 key steps you need to become a global leader in my FREE online training over 3 days: https://culturecuppa.com/become-leader/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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099 - Talk So People Lean In, Speak Boldly And Confidently- Become A Global Leader 19:22

לפני 31 weeks19:22

19:22

How do you talk so people lean in? Some of this is how you talk- the way you come across when you open your mouth and share your views and ideas. The way you structure your thoughts so you speak articulately and persuasively. How confident you sound about what you are saying. This is how you elevate your leadership skills. This is how you influence others. In today’s podcast episode I will share my 5 question framework to structure and share your ideas with the people that matter, so you articulate your views clearly and concisely. We will explore how to engage and connect with the people listening while you’re speaking. We’ll talk about your message- what you choose to say- and your delivery: how you choose to express yourself so you speak boldly and confidently. Let’s help you talk boldly and confidently- become a global leader. Today’s episode is part 2 a 3-part series on the run up to celebrating our #100 podcast about how to become a global leader. Look out for the next other episodes! What you will learn in this episode: How to share your ideas clearly and concisely to influence others to take action How to engage and connect with others The message: what you choose to say to speak articulately Structure your ideas and views: the 5 question framework The delivery: how you choose to express yourself Your confident and bold mindset Adapt your communication style with cultural intelligence so people lean in How to create connection If you want to talk so people lean in, I am hosting a brand new online training experience this September- Get promoted: Become a global leader. Discover the 3 key steps you need to become a global leader in this FREE online training over 3 days. It’s for talented, ambitious global managers who are committed to accelerating their next promotion to become a global leader to fulfil their potential, with no more waiting. Join me 25th, 26th and 27th September, 12-1pm London time each day You will learn the key steps you must activate to step up your leadership communication skills and get to your next promotion: Discover what’s stopping you from becoming a global leader today. Elevate your personal brand: show up and speak up with the power of you. Explore how to speak like a leader: become articulate and persuasive. Amplify your authority and leadership presence: hold attention, own the room and have impact. No more waiting: let’s help you get recognised and become a global leader. Get your free ticket here: https://culturecuppa.com/become-leader/ Resources: Listen to Ep.98, Share your unique value to get more visible: https://culturecuppa.com/podcasts/share-your-unique-value/ Discover the 3 key steps you need to become a global leader in my FREE online training over 3 days: https://culturecuppa.com/become-leader/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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098 - Share your unique value to get more visible- become a global leader 19:02

לפני 32 weeks19:02

19:02

Who are you and do you know your unique value? Do other people know it too? Understanding the value you bring and how you share it, is a critical part of building your personal brand and enhancing your professional reputation. In this episode, we explore how you understand your value today, and what that looks like tomorrow. Plus how to get visible in 3 key spheres: in the room at your meetings, internally within your organisation and externally in your wider professional circle. Let’s help you to get visible and become a global leader. Today’s episode is start of a 3-part series on the run up to celebrating our #100 podcast about how to become a global leader. Look out for the next 2 episodes! What you will learn in this episode: Who are you- do you know your unique value? Defining your value today Understanding your unique value tomorrow How to get visible Enhancing your visibility in meetings How to self-promote and build your reputation internally Intentionally building your presence outside your organisation Get visible and become a global leader I am hosting a brand new online training experience this September- Get promoted: Become a global leader. Discover the 3 key steps you need to become a global leader in this FREE online training over 3 days. It’s for talented, ambitious global managers who are committed to accelerating their next promotion to become a global leader to fulfill their potential, with no more waiting. Join me 25th, 26th and 27th September, 12-1pm London time each day You will learn the key steps you must activate to step up your leadership communication skills and get to your next promotion: Discover what’s stopping you from becoming a global leader today. Elevate your personal brand: show up and speak up with the power of you. Explore how to speak like a leader: become articulate and persuasive. Amplify your authority and leadership presence: hold attention, own the room and have impact. No more waiting: let’s help you get recognised and become a global leader. Get your free ticket here: https://culturecuppa.com/become-leader/ Resources: Discover the 3 key steps you need to become a global leader in my FREE online training over 3 days: https://culturecuppa.com/become-leader/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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Summer Season 2024 - Recommit & take action: your leadership communication review 22:32

לפני 33 weeks22:32

22:32

September kick off: Recommit and take action Happy September! As we shift gears here in the northern hemisphere with return to school and work for many of us, this is the perfect time to recommit to your career, leadership and progression goals and make the rest of 2024 count. That’s why I decided to reshare with you a LinkedIn Live I created a couple of months ago, which I believe is a great way for you to kick-start your motivation, take stock and get moving with actions which will still have impact for you this year. Recommit & take action: your leadership communication review In this live, I will help you to understand how to measure your progress, capture your wins and get back on track. Plus how to create an action plan and success habits that help you stick to it for the rest of this year. Accelerate your leadership communication goals for the rest of 2024 so you become more visible, have greater impact and build your personal brand to support your career ambitions. Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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Summer Season 2024 Ep.5 - Body language and your IMPACT 23:11

לפני 34 weeks23:11

23:11

Summer season part 5 of 5: Body language and your IMPACT. In this summer series of LinkedIn live video re-runs, enjoy the most popular, most viewed topics to support you to keep growing and learning. I'll be back soon with new episodes! Body language and your IMPACT How often do you notice others’ body language? How aware are you of your own non-verbal communication? When speaking, we tend to plan what we will say, the content, and the actual words we will use. However, if we don’t pay attention to our non-verbal communication, then we are missing key opportunities to engage and connect with people, build our presence and professional impression. In this week’s re-run of this LinkedIn Live, I share my IMPACT model for you to become more aware of the full range of your non-verbal communication, including your body language and how this can enhance your leadership presence and visibility. Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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Summer Season 2024 Ep.4 - Strategies to deal with Passive Aggressive Behaviour 22:24

לפני 35 weeks22:24

22:24

Summer season part 4 of 5: enjoy the most popular, most viewed topics from my LinkedIn live videos, including this topic which resonated with many of you- Strategies to deal with Passive Aggressive Behaviour. This summer season, 'best of' series, are a great way to keep growing and learning. I'll be back soon with new episodes! Strategies to deal with Passive Aggressive Behaviour Have you experienced passive aggressive behaviour from somebody in the past? Maybe they don't acknowledge your contribution or ideas, won’t reply to your emails or support you in meetings. They may even not turn up to your meetings or appear to take credit for your work. However, when you ask, "Is everything OK?", they smile and reply, "Fine!" It's like you can't seem to have a genuine conversation. Has this happened to you? In this live I am going to share the strategies to deal with passive aggressive behaviour to stop the frustrations and blocks. So you can create more positive interactions and start moving forward. Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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097 - Building your personal brand with Lynne Stainthorpe 43:11

לפני 36 weeks43:11

43:11

Lynne Stainthorpe joined me on the show in this episode to explore the nuances of building your own personal brand for creating impact, building your reputation and achieving your career goals, both within and outside your organisation. Lynne is an expert brand strategist who supports businesses to make their brand human, relevant and distinctive, so they stand out, grow affinity and create impact. She believes making your brand human is the vital spark to emotional connection – the key ingredient that takes your brand from ‘know, like and trust’ to ‘must buy, love and advocacy’. She supports businesses to develop human-powered messaging that is distinctive, engages clients and expands business growth. For over 25 years she has worked in corporate brand marketing and agencies, and has helped business owners, big and small, to build their distinctive brands, communicate their value, and make an impact. She is a LinkedIn Top Voice 2022 and 2019. What you will learn in this episode: The evolution of personal branding and what it means today How to position yourself within an organisation using branding principles The significance of vision, purpose, and values in personal branding The importance of consistency and clarity in making an impact How your personal branding can evolve over time The role of appearance, behaviour, and communication in personal branding Balancing authenticity with learning from others Leveraging AI while maintaining authenticity Promoting your personal brand, both inside and outside your organisation Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Learn more about Lynne Stainthorpe: https://big-idea.biz/ Connect with Lynne Stainthorpe on LinkedIn: https://www.linkedin.com/in/lynnestainthorpe/ Learn more about Lynne Stainthorpe's Brand Review sessions: https://big-idea.biz/brand-review-sessions/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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096 - Global citizens, identity & belonging with Frauke Bender 36:17

לפני 37 weeks36:17

36:17

Frauke Bender is a Professor of International Management, researcher, author, intercultural trainer, podcaster, and has been a passionate educator for over 25 years. She has 15+ years of global corporate leadership experience in marketing and communications, holds a PhD in economics and a master’s degree in business administration with a specialization in International Management and Marketing. She joined me from Germany to share her ideas on intercultural skills for career readiness, empowering women through identity crisis when relocating internationally and the opportunities of when AI and cultural intelligence come together. What you will learn in this episode: Preparing future leaders with intercultural skills that support career readiness and employability Everybody needs cultural intelligence- when working in one location, with international teams, or if you are a global citizen. Empowering women to be resilient when experiencing identity crisis after international relocation How companies can support their people and their families through international assignments Exploring identify, belonging and reinvention to be successful when moving abroad Getting out of the cultural comfort zone without being scared to make mistakes AI & cultural intelligence- the challenges and the opportunities Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Connect with Frauke Bender on LinkedIn: https://www.linkedin.com/in/fraukebender Listen to the cultureXchange Podcast: https://culturexchange.podigee.io/ Follow cultureXchange on Instagram: https://www.instagram.com/culture_x_change/ Follow cultureXchange on Facebook: https://www.facebook.com/profile.php?id=100086022011425 Contact Frauke Bender by email: connectculturexchange@gmail.com Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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Summer Season 2024 Ep.3 - Trust yourself to speak: learnings from my journey 21:11

לפני 38 weeks21:11

21:11

Summer season part 3 of 5: enjoy the most popular, most viewed topics from my Linkedin live videos, and as I travel the next few weeks. This summer season, 'best of' series, are a great way to keep growing through July. I'll be back next week with new episodes! Trust yourself to speak: learnings from my journey Do you trust yourself to speak? I am going to share openly here that I realised a few months ago I was not fully and completely trusting myself. I was living in my speaking and communication comfort zone. Podcasts, videos, interviewing, giving talks with presentations, all with preparation and planning. However, speaking fully spontaneously and allowing myself to speak freely did not happen often. That is one of the reasons why I decided to start these lives to build my self-trust. That’s when I decided nothing was stopping me. In this week’s live I share with you my learnings and how to build your own self-trust so you can speak up confidently in your own situations that you feel uncomfortable in today. Allow yourself the freedom to speak and achieve your goals. Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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Summer Season 2024 Ep.2 - Develop your confidence for presenting 23:07

לפני 39 weeks23:07

23:07

Summer season part 2 of 5: I am sharing my 'best of' series of live videos from LinkedIn, and as I travel the next few weeks. These are the most popular, most viewed topics, and I hope you find them helpful and great ways to keep growing through July. I'll be back soon with new episodes! Develop your confidence for presenting Do you feel stressed, under pressure and under-confident when you need to present or speak in public? Maybe you over-plan, over-think and end up speaking too much or not clearly enough? This may be true for you if you are a global professional who is presenting in your second language, and/ or feel the pressure to speak well in front of your team, senior management or customers. In this Live I share practical strategies for you to build your confidence as you prepare for your next public speaking event or presentation. So you can feel more relaxed and calm, and trust yourself to speak up and share your voice. Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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Summer Season 2024 Ep.1 - Top 6 Public Speaking Mistakes to Avoid 21:40

לפני 40 weeks21:40

21:40

Summer season part 1 of 5: And now for something a little different…. I have recently been sharing a number of live videos on Linkedin, and as I travel the next few weeks, I am sharing my summer season, 'best of' series. These are the most popular, most viewed topics, and I hope you find them helpful and great ways to keep growing through July. I'll be back soon with new episodes! Top 6 Public Speaking Mistakes to Avoid What are the most common mistakes that people make when public speaking? How do you avoid these and become a better speaker? In this Live I share with you how to identify the mistakes you are most often making and the strategies to overcome them. So you can feel better prepared, and trust yourself to speak up and share your voice when presenting or public speaking. Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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095 - Inclusive communication & cultural intelligence with Ritika Wadhwa 34:59

לפני 41 weeks34:59

34:59

Ritika Wadhwa was born and brought up in India. She went on to achieve an MBA in the UK and broke all barriers as an immigrant to Canada and the UK. Ritika has over 30 years of experience working at Board level across 3 continents, with senior stakeholders - within the public and private sector and she is on a mission to bring inclusion and innovation to the heart of organisations, through Cultural Intelligence (CQ). Ritika is the Founder and CEO of Prabhaav Global. Prabhaav means impact in Hindi and the organization’s mission is to apply the transformational power of Cultural Intelligence for impactful leadership. Ritika is also a CQ Certified Facilitator and a Fellow at the Society of Leadership Fellows, Windsor Castle, and she sits on the Strategic Advisory Board member for British Transport Police as well as being a Trustee and Board Director at the 5% club. Ritika is also an Ambassador for Age Irrelevance and a sought-after Keynote speaker. In this episode, Ritika shares practical strategies to adapt communication styles, ensuring inclusivity and effectiveness in diverse settings. We also discuss the nuances of English as a global business language and its implications for multicultural working environments, as well as the importance of understanding cultural contexts to minimise miscommunications. What you will learn in this episode: The historical context of English as the global business language The Cultural Intelligence (CQ) framework and its four capabilities Practical approaches to make communication more inclusive The importance of understanding cultural contexts and adapting communication styles Strategies for inviting and encouraging diverse voices to speak up How to build and maintain cultural intelligence in professional settings The shifting dynamics between East and West and the importance of mutual understanding Common mistakes Western organizations make when expanding into Eastern markets Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Find out more about Ritika Wadhwa: https://prabhaav-global.com/ Connect with Ritika Wadhwa on LinkedIn: https://www.linkedin.com/in/ritika-wadhwa/ Connect with Ritika Wadhwa on Instagram: https://www.instagram.com/prabhaavglobal/ Contact Ritika Wadhwa by email: contact@prabhaav-global.com Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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094 - Communicating internal change well with Mel Loy 34:15

לפני 42 weeks34:15

34:15

Mel Loy joins me for this latest podcast episode to share her practical and helpful insights into the most common communication mistakes in communicating internal change and restructures in organisations, her 3 Ts of trust and how to build genuine connection in virtual global teams. Mel is the force behind Hey Mel! Communication & Training, a small agency where big ideas meet even bigger energy, supporting her clients in change, internal, strategic and crisis communication. (As an international speaker and workshop facilitator, Mel has taken her passion for change communication to the far corners of the globe, from Bali to Toronto and everywhere in between.) She's recently published her first book, Change Isn't Hard, designed to be a practical playbook for anyone who needs to communicate change. When she's not busy fixating on why people behave the way they do, you can find Mel teaching group fitness classes and yoga, being the world's coolest aunty, or writing her weekly podcast to share the good word of communication. What you will learn in this episode: Why change isn’t hard Putting people at the heart, not deliverables There is no one-size-fits-all approach The most common communication mistakes in communicating change Mel’s 3 Ts of trust for great communication How to manage communication effectively through a reorganisation Future trends to be successful in communicating across global teams How to build genuine connection and communicate well in virtual global teams Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Find out more about Mel Loy: https://www.heymelcomms.training/ Connect with Mel Loy on LinkedIn: https://www.linkedin.com/in/melanieloy/ Connect with Mel Loy on Instagram: https://www.instagram.com/heymel.comms/ Discover Mel Loy's Book 'Change Isn't Hard': https://www.changecommsbook.au/ Listen to Mel's podcast 'Less chatter, More Matter': https://www.heymelcomms.training/podcast Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

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093 - Conflict: archetypes, triggers & your team with Nicole Posner 38:15

לפני 43 weeks38:15

38:15

Nicole Posner is an award-winning Conflict Consultant and has been guiding businesses to navigate difficulties for over 7 years. Through her psychology studies and career as a Workplace Mediator, she witnessed the impact, destruction and financial cost of conflict on the organisation, the emotional cost to those working in it, plus discovered what triggers and fuels conflict in people and businesses. Later Nicole trained as an Executive Conflict Coach, and now amalgamates her skills as a Consultant to steer her clients through any cracks in their relationships to keep conflict at bay, allowing them to grow and scale their business for success. Nicole brought some fascinating insights to this episode about the impact of our communication to build relationships, get the best out of teams, minimise misunderstandings and have difficult conversations. We spoke about the benefits of conflict to your team, how to prepare yourself for conflict conversations and her 4 conflict archetypes. What you will learn in this episode: Conflict is not only negative: the benefits of conflict to your team Nicole’s MAP framework for preparing yourself for conflict conversations Managing conflict with power dynamics: managing up in conflict Nicole’s 4 archetypes of conflict: build awareness about your approach to conflict The role of your communication baggage in conflict The impact of your non-verbal communication How conflict styles are evolving over time Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on LinkedIn: https://www.linkedin.com/in/victoria-rennoldson/ Find out more about Nicole Posner: https://www.nicoleposner.com Connect with Nicole Posner on LinkedIn: https://www.linkedin.com/in/nicoleposner-conflict Connect with Nicole Posner on Instagram: https://www.instagram.com/nicole_posner_london/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com Website: https://culturecuppa.com/…

Cultural Communication Confidence

1
092 - Office Politics: navigate your workplace 18:45

לפני 44 weeks18:45

18:45

How do you feel about office politics? Frustrated? Manipulated? People playing games? Making power plays? Office politics can be destructive if there is negative intention, however workplace politics is a reality in most organisations- how projects are approved, people move forward and things are done. So what if we reframe it as human connection success factors, a way for you to navigate the workplace to connect with people to support your success? This is a vital skill to steer your career, and build your influence, impact and relationship capital. What you will learn in this episode: Understanding office politics Start with observation The hidden influencers in your organisation Identify your Influence Matrix Managing peer to peer Managing upwards Influence is not only what happens in the meeting The 3-point approach Resources: If you know you need more support with navigating office politics and stepping up your leadership communication skills, access my free resource, ‘7 Communication Strategies for Leaders’ to help you improve, elevate and amplify your communication skills to speak like a leader in this bite-size 7-day training series, which I will send you by email. Click here: https://culturecuppa.com/7-communication-strategies-global-leaders/ Or DM me on Linkedin with the word Leader: https://www.linkedin.com/in/victoria-rennoldson Listen to episode 91 'Get to yes: convince with your ideas': https://culturecuppa.com/podcasts/get-to-yes-convince-with-your-ideas/ Listen to episode 44 'How to engage your senior stakeholders': https://culturecuppa.com/podcasts/how-to-engage-your-senior-stakeholders/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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091 - Get To Yes: Convince With Your Ideas 14:31

לפני 45 weeks14:31

14:31

What big ideas do you have to improve and change ways of working in your organisation for the better? How can you present your ideas to get to yes quicker? In this episode I share a question I was asked recently by my client about how to convince people with your ideas, and I will talk you through my framework to structure the way you present your ideas so you are more likely to persuade key decision-makers. What you will learn in this episode: A framework for convincing with your ideas Vision and strategy Why it's not working currently The purpose of change Alignment with trends and fit for future Learning from industry best practice and competitors’ ways of working What this brings your customers and clients The tangible benefits of change Resources: If you know you need more support with how you speak and communicate your ideas, access my free resource, ‘7 Communication Strategies for Leaders’ to help you improve, elevate and amplify your communication skills to speak like a leader in this bite-size 7-day training series, which I will send you by email. Click here: https://culturecuppa.com/7-communication-strategies-global-leaders/ Or DM me on Linkedin with the word 'Leader': https://www.linkedin.com/in/victoria-rennoldson Listen to episode 88 'US cultural dynamics, greetings and meetings: insights with Lanie Denslow': https://culturecuppa.com/podcasts/us-cultural-dynamics-greetings-and-meetings-insights-with-lanie-denslow/ Listen to episode 89 'Introvert & highly sensitive leaders: authentic communication with Steven Parker': https://culturecuppa.com/podcasts/introvert-highly-sensitive-leaders-authentic-communication-with-steven-parker/ Listen to episode 90 'Self-leadership and resilience with Jason Liem': https://culturecuppa.com/podcasts/self-leadership-and-resilience-with-jason-liem/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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090 - Self-leadership and resilience with Jason Liem 47:25

לפני 46 weeks47:25

47:25

Jason White Birkevold Liem is a seasoned expert in resilience, leadership, and personal development, bringing over 20 years of experience to individuals and teams across various sectors. As the founder of MINDtalk, Jason develops and facilitates programs focused on brain-based leadership and resilience skills, helping people improve how they manage themselves and others in complex situations. He joined me from Norway to share his rich insights and wisdom on developing resilience in uncertain times, including the key elements of self-leadership, why we need to prioritise self-compassion and how to keep calm and grounded in challenging conversations. Jason hosts "It’s an Inside Job," a podcast that offers insights into mental and emotional resilience through the latest research and practical strategies. Jason also contributes to Executive Support Magazine, sharing knowledge that reaches professionals in over 130 countries. His presentation at TEDx Oslo in 2012, titled "At the Crossroads: Where the Brain Meets the Mind," explored adaptive mindsets in times of change. What you will learn in this episode: How a sparring partner can help you develop your leadership skills Resilience in uncertain times Self-leadership starts with self-awareness Why self-compassion is so challenging and why it matters How to maintain equanimity Strategies to prepare yourself for challenging conversations Practical ideas to keep calm and grounded in the moment to respond, not react How to frame neutral questions 3 essential skills for communication The future of leadership Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/ Find out more about Jason Liem: https://www.mindtalk.no Listen to Jason Liem's podcast:It's an Inside Job https://its_an_inside_job.buzzsprout.com Connect with Jason Liem on LinkedIn: https://www.linkedin.com/in/jasonliem/ Connect with Jason Liem on Twitter: https://twitter.com/MINDtalkCoach Connect with Jason Liem on Instagram: https://www.instagram.com/itsaninsidejob_mindtalk/ Connect with Jason Liem on Facebook: https://www.facebook.com/profile.php?id=100083702739646 Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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074 - Global Agility Cultural EQ & resilience with Michelle Bradley 35:44

לפני 1 year35:44

35:44

Michelle Bradley, our guest on the podcast this week, is a bridge-builder, coach, and trainer based in Taipei, Taiwan, who grew up in the multicultural environments of NYC, London, and Cape Town. She is bilingual in English and Mandarin Chinese and is passionate about all aspects of cultural intelligence. As a certified PCC-level coach, Intercultural Trainer, and experienced East-West consultant, she partners with individuals and organizations to create a tailored program for effectively communicating across cultural and linguistic lines for greater global agility. She is the founder of Elephant Communications (雙象溝通), and has over 15 years of experience working with individuals and groups from all walks of life as a corporate trainer, intercultural consultant, coach, and yoga therapist. In this fascinating episode Michelle joined me from Taiwan and we chatted about what it means to develop global agility with cultural EQ, how East-West cultural dynamics have evolved, as well as her key tips for you to change your cultural perceptions and develop your own resilience when working in multicultural environments. What you will learn in this episode: Developing your global agility What is Cultural EQ? East-West communication styles and cultural dynamics The evolution of globalisation and what it means today How changing your perceptions helps in your Cultural EQ Building your inner strength and resilience How far to adapt your communication and behavioural approach Increasing your cultural intelligence in daily life Resources: Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find about more about Michelle Bradley: https://www.elephantcommunications.com Connect with Michelle Bradley on Linkedin: https://www.linkedin.com/in/michelle-e-bradley Follow Michelle Bradley on Facebook: https://www.facebook.com/elephantcommunicationstaiwan Learn about Michelle’s Cultural EQ Coaching Circle, an innovative & inspiring space for East-West communication growth: https://www.elephantcommunications.com/team-solutions#culturaleq-coaching-circle2024 Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
073 - Guest Interview - Leaders: Cultivating Meaningful Connection with Michael Quigley 39:30

לפני 1 year39:30

39:30

Michael Quigley is a twice published author and regular blogger as well as the creator of multiple online professional and personal development courses with his company Kataholos. His Online Learning Platform empowers over 8000 professionals in 100 countries. He is a former primary school teacher with an extensive experience of teaching, leadership and mentoring, coupled with a life-long enduring passion for fitness, wellbeing and growing people. In this episode we discussed the key topics for global leaders to focus on this year, including how to connect and build great relationships with people through becoming more present, your conversation and energy. Plus what shifts in communication when we intentionally think about how we show up as leaders, make time for the important topics and plan what we want to say. Finally we talked about how to move away from cultural stereotypes and culturally understand others better. What you will learn in this episode: The most important topics on leaders’ minds for 2024 How to become more present as a leader Demonstrating your attention and care to your people Prioritising quality time- a precious resource Shifting energy and connection in your meetings Intentional communication and preparing your key messages Cultural nuances of leadership- meeting the other person where they’re at The true meaning of communication Confidence grows with competence and consistency Resources: Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find about more about Michael Quigley: https://kataholos.co.uk/ and https://kataholoslearning.com/ Connect with Michael Quigley on Linkedin: https://uk.linkedin.com/in/itsmichaelquigley Follow Michael Quigley on Instagram: https://www.instagram.com/kataholostraining/ Follow Michael Quigley on Twitter: https://twitter.com/_kataholos Follow Michael Quigley on YouTube: https://www.youtube.com/@KataholosYoutubeChannel Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
072 - The 4 pillars of global leader communication 14:45

לפני 1 year14:45

14:45

This week we’re talking about the 4 pillars of global leader communication. This is for you if you are a global manager who is ready to get promoted and wants to speak clearly, confidently and with impact. Levelling up your communication skills is important for influencing your senior stakeholders, creating impact with your communication and enhancing your professional reputation and career opportunities. That’s where the 4 pillars of global leader communication can help you. What you will learn in this episode: 1st pillar- Confidence Recognising your value and strengths, and your limiting beliefs. 2nd pillar- Clarity Sharing your ideas clearly and concisely to influence others to take action Creating impact with your presence 3rd pillar- Connect with cultural intelligence Building collaboration and trust in your global teams Developing your cultural intelligence 4th pillar- Challenging conversations Bridging to others so you can move forward and find solutions. Resources: My masterclass, Speak like a Leader, is running later this week. It’s live on Fri 2nd February 12pm London time and you can sign up at https://culturecuppa.com/speak-leader/ Listen to Episode 71: https://culturecuppa.com/podcasts/identify-your-leadership-challenges/ Listen to Episode 70: https://culturecuppa.com/podcasts/your-leadership-presence/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
071- Identify your leadership challenges 20:39

לפני 1 year20:39

20:39

Today we are talking about how to identify your leadership communication challenges and prioritise your development areas for 2024. I will be guiding you through a series of self-reflection questions, so you can pinpoint where your specific issues are, and start working on them to develop and grow your leadership communication skills. Listen to the 8 questions and rate yourself on a scale of 1 to 10, then listen until the end to discover what your score means and your next action step. If you prefer to do the quiz online while listening to this episode, head to: https://culturecuppa.com/leadership-quiz/ What you will learn in this episode: The 8 key questions to ask yourself about your leadership communication skills Where your strengths and development areas are How to prioritise what to include in your development plan How to support your team with developing their leadership communication skills Action challenge! Share your scores and next steps with me Resources: If you prefer to do the quiz online: https://culturecuppa.com/leadership-quiz/ Exciting news! I’m launching a new masterclass very soon- Speak like a Leader in 2024. If you would like to be the first to hear when it goes live to know more and sign up, email me at victoria@culturecuppa.com , or message me on LinkedIn Listen to Episode 70: https://culturecuppa.com/podcasts/your-leadership-presence/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
070 - Your leadership presence 16:18

לפני 1 year16:18

16:18

Leadership presence - do you have it? Maybe you are like many people I meet who have all the skills, experience and talent, and are ambitious to progress their career for the next promotion or job move, to break into the c-suite or the next level of management. But something is missing in the way you show up, connect and engage with other people, which is hard to define. This is leadership presence. You know it when people have it. It impacts how you influence your senior stakeholders, builds trust and confidence with your team, inspires and creates action, and enhances your professional reputation and opportunities. What you will learn in this episode: Reasons why people don’t have leadership presence currently What is leadership presence: a definition for 2024 Key areas of leadership presence Why it’s important for your career opportunities The vital ingredient is you Being authentic with your leadership presence Common myths about leadership presence How to develop your leadership presence Resources: Exciting news! I’m launching a new masterclass very soon - Speak like a Leader in 2024. If you would like to be the first to hear when it goes live to know more and sign up, email me at victoria@culturecuppa.com , or message me on LinkedIn. Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
069 - 5 key communication & cultural trends for 2024 14:57

לפני 1 year14:57

14:57

Happy New Year! Hope you had a great time over the holiday season, and started the year well. As we kick off this January with new topic episodes, we’re focusing on the big ideas for 2024 for you to focus on in communication and cultural intelligence. This is for you if you are a leader or manager of a global team, or part of a multicultural team, and we’re looking at the key trends and areas for you to develop in your communication and cultural intelligence this year. What you will learn in this episode: The 5 big ideas for 2024 for your communication and cultural intelligence Be human, talk like a human, listen like a human Connection is more important than ever Create meaningful conversations Keep things simple in your communication Cultural intelligence can help build trust in multicultural teams AI can assist our communication, but does not replace us Resources: If you need more help this year with your communication confidence, leadership communication skills or cultural intelligence, then contact me to learn how I can support you as an individual or a team: https://www.culturecuppa.com/contact Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
068 - Guest Interview: Cultural bridges into Asia - expanding successfully with Kathryn Read 38:42

לפני 1 year38:42

38:42

Kathryn Read is an international sales and marketing consultant with over 25 years’ experience developing niche products in emerging markets. She helps small and medium companies to break through international barriers, creating successful entrepreneurs and a thriving global marketplace. Kathryn firmly believes that business is done between people, and places her focus on building strong relationships that form a solid foundation for doing business. She sees herself as the bridge between small and medium food and drink companies and their ideal distribution partners in Asia or Eastern Europe. In this episode we talked about global expansion topics including how to build up cultural insights that will help you communicate with people by going beyond cultural stereotypes. Kathryn also shared how to build cultural dynamics into negotiations and key entry mistakes businesses make when they expand into Asia. What you will learn in this episode: How to successfully prepare when launching into a new market Balancing local market and global head office requirements Key entry mistakes businesses make when they expand into Asia Adapting brand communication for local consumer needs- what you need to consider Building cultural dynamics into negotiations Understanding the people you are working with, going beyond cultural stereotypes Developing your cultural knowledge Trends in Asia for 2024 How to make sure your messages land when you communicate Resources: Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find about more about Kathryn Read: https://kathrynread.com Receive the free ebook: https://kathrynread.com/confidence International Clarity Call to discuss 1:1 coaching or consulting: https://kathrynread.com/internationalclarity Connect Kathryn Read with on Linkedin: https://www.linkedin.com/in/kathrynread Follow Kathryn Read on Instagram: https://www.instagram.com/international_expansion_kr/ Follow Kathryn Read on YouTube: https://kathrynread.com/YouTube Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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067 - Holiday message & 2023 review, new episodes back on 2nd January 10:24

לפני 1 year10:24

10:24

Thank you. It's a real joy to create and share my podcast episodes here, but it is also important to me that I’m not only speaking into a mic to myself, I am also building conversations and connections with you all over the world, sparking new ideas and behaviours which impact people in places that I don’t even know about. What always amazes me is how global this show is. We have had over 5000 downloads in the last year since launch, hitting the top 10 podcasts in the career charts in the UK, Türkiye, Saudi Arabia, Thailand, Israel, New Zealand, Qatar and Cambodia. I am so pleased that I can help as many people as possible through my episodes. I am also grateful for your support and it means a lot to me personally when you tune in and listen, so thank you so much. I get hugely energised by your feedback, and I love hearing what people value and how the episodes have helped them in their work and career. Recently one listener shared with me, “The topics are highly important for our globally connected world today.” And also another listener valued the show as it’s “Straight to the point, sharing ideas I can go and put into practice just after listening to the podcast.” We will return soon in 2024 with new episodes, and in the meantime why not review the best of 2023. Popular episodes for you to go back to relisten to, or discover for the first time: Ep.056 - Preparing yourself for interview: getting ready for all aspects of interviewing and your job search: https://culturecuppa.com/podcasts/preparing-yourself-for-interview/ Ep.050 - Exploring your Cultural Values, part 1: perfect for anybody working in multicultural teams: https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-1/ Ep.044 - How to engage your senior stakeholders: discover a framework to map your key stakeholders, and plan how to influence them with your communication strategies: https://culturecuppa.com/podcasts/how-to-engage-your-senior-stakeholders Ep.035 - Handling conflict: how to show up in conversations when conflict happens and how to move through conflict: https://culturecuppa.com/podcasts/handling-conflict/ Ep.034 - 7 Top Conversation Starters: ideas to kick off and keep conversations going, whether in networking or small talk: https://culturecuppa.com/podcasts/7-top-conversation-starters/ I want to make sure this podcast show stays relevant and valuable, so let me know your feedback: What questions do you have about communication, cultural skills, or communication confidence? What topics would you like me to cover in future episodes which would be helpful to you? Message me your ideas via LinkedIn ( https://www.linkedin.com/in/victoria-rennoldson ), or via the links below. Thank you, and wishing you a very happy festive season if you’re celebrating, and Happy New Year to you all. Look forward to seeing you next year! Resources: Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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066 - Guest Interview: Breaking the cultural autopilot with Vanessa Paisley 36:16

לפני 1 year36:16

36:16

Vanessa Paisley, trainer and lecturer in the field of intercultural communication and English as a global language, was born in Tanzania, grew up in the UK, lived and worked in Austria for 23 years, and repatriated to the UK 9 years ago. In her work she helps people to meet the challenges of living and working across cultures, both in relocating individuals from one country to another (especially to the UK and Austria) and in supporting multicultural project teams to communicate and cooperate effectively. Vanessa also works on a cross-cultural study program for professional students from Austria and India. Vanessa and I explored how to break the cultural autopilot to understand the people we work with, how globalisation does not automatically lead to a successful global mindset, and why slowing the pace of communication is critical for connection and inclusivity. What you will learn in this episode: Culture with a small ‘c’ what it means and why it matters Intercultural competence is not automatic in globalisation It starts with developing and growing a global mindset How to encourage a more equal share of voice in team meetings to encourage innovation and creativity Cross cultural training is a great way to prevent project and team challenges What you need to know about cultural differences in communication styles and behaviours between the UK, India and Austria Culture is not static, it is always evolving Virtual working and Gen Z, the culture of different generations Key communication learnings for inclusivity- silences, slowing down the pace of communication and pauses Resources: Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find about more about Vanessa Paisley: www.paisley-communication.com Connect with Vanessa Paisley on LinkedIn: https://www.linkedin.com/in/vanessapaisleycommunication/ Follow Vanessa Paisley on Instagram: https://www.instagram.com/paisleycommunication/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
065- 7 tips for a successful informational interview 11:37

לפני 1 year11:37

11:37

7 tips for a successful informational interview. In this fourth and final episode of my new mini podcast series about strategies to optimise your communication for job searching, we are exploring how to maximise the time you have available to talk with a connection who has agreed to help you on your job search. You may have only 15-20 minutes, so how you approach the conversation matters, including what you choose to talk about, how you open and close the conversation impactfully, and connect well with them. I will also share what not to talk about, and what you can request as a follow up after the informational interview. What you will learn in this episode: How to approach an informational interview Why it is conversation, not a Q&A How to open the meeting well Key areas to explore in an informational interview What not to ask about in an informational interview Follow up: what you can request at the end of the meeting What makes the difference to close well Why not explore the full series of episodes on communicating in your job search: Strategies for CV and resume success First impressions in networking: the power of impactful introductions Career outreach: crafting compelling cold messages Resources: If you need more help with how you communicate in all aspects of your job search, then contact me to learn more about my confident communication coaching: https://www.culturecuppa.com/contact Listen to part 1, Strategies for CV and resume success: https://culturecuppa.com/podcasts/strategies-for-cv-and-resume-success Listen to part 2, First impressions in networking: the power of impactful introductions: https://culturecuppa.com/podcasts/first-impressions-in-networking-the-power-of-impactful-introductions Listen to part 3, Career outreach: crafting compelling cold messages: https://culturecuppa.com/podcasts/career-outreach-crafting-compelling-cold-messages/…

Cultural Communication Confidence

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064 - Career outreach: crafting compelling cold messages 12:05

לפני 1 year12:05

12:05

Career outreach: crafting compelling cold messages. In this third episode of my new podcast mini series about strategies to optimise your communication for job searching, we discuss how to send messages to connect and meet people who can help you with your job hunt. Some of you may feel uncomfortable sending cold and outreach messages to people you don’t know, and feel like you come across as very sales-y. While some of you are happy to send the messages, however the way you write them today does not connect and you will be ignored. So how can you in a brief message connect with the other person, so they want to accept your request and give you their time to help you with your job search? Today I share in this podcast episode the mindset reframe on outreach and cold messages, best practices to writing great messages which have a higher chance of reply and how to avoid the common mistakes I often see. What you will learn in this episode: Reframing outreach and cold messages What you need to do before you start sending messages What’s important in what you write in outreach and cold messages How to get more chance of a reply Top mistakes to avoid Why not explore the previous episodes in this podcast mini series- Strategies for CV and resume success, and First impressions in networking: the power of impactful introductions. Look out for the next episode on Tips for a successful informational interview. Resources: If you need more help with how you write professionally and communicate for your job search, then contact me to learn more about my confident communication coaching: https://www.culturecuppa.com/contact Listen to part 1, Strategies for CV and resume success: https://culturecuppa.com/podcasts/strategies-for-cv-and-resume-success Listen to part 2, First impressions in networking: the power of impactful introductions: https://culturecuppa.com/podcasts/first-impressions-in-networking-the-power-of-impactful-introductions Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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063 - First impressions in networking: the power of impactful introductions 12:49

לפני 1 year12:49

12:49

First impressions in networking: the power of impactful introductions. In this second episode of my new podcast mini series about strategies to optimise your communication for job searching, we are talking about how to answer that deceptively simple question, ‘What do you do?’. We start with exploring how you want to show up at networking events to maximise connections that can help your job search. I will then share the usual way people introduce themselves and why it doesn’t work to open the conversation. Finally I will give you my framework to help you introduce yourself in a way which is impactful, memorable and helps you get closer to your ideal job. What you will learn in this episode: Defining your networking intent How to show up to connect The common mistake people make when they introduce themselves Reframing introductions in networking A new way to introduce yourself that makes you stand out How to practice it An invitation to receive my feedback on your introduction Why not explore the previous episode in this podcast mini series: Strategies for CV and resume success. Look out for the next episodes on how to craft compelling outreach and cold messages, and tips for a successful informational interview. Resources: Would you like my feedback on your introduction? Record it on video or voice note (maximum 30 seconds) and send it to me via LinkedIn messenger: https://www.linkedin.com/in/victoria-rennoldson/ If you need more help with your networking strategies, ready to kick off 2024 finding your ideal role, then contact me to learn more about my confident communication coaching: https://www.culturecuppa.com/contact/ Listen to part 1, Strategies for CV and resume success: https://culturecuppa.com/podcasts/strategies-for-cv-and-resume-success/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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062 - Strategies for CV and Resume Success 18:30

לפני 1 year18:30

18:30

Make your CV/ resume stand out. Following on from our recent podcast mini series on interview success, I have received questions about other aspects of job searching and applications. So in this new mini series I am going to be sharing more strategies on optimising your communication for other job related themes, including strategies for CV/ resume success, how to introduce yourself impactfully at networking, send outreach and cold messages that get replies, and tips for a successful informational interview. In this first episode in the mini series, we are focusing on your CV/ resume, including how this enhances your personal brand, the key areas to the key areas to optimise and refine, what to consider in the layout and format, and answering questions about the professional approach to CV/ resume writing in the UK and US. What you will learn in this episode: Researching keywords for your resume/ CV How to develop a high impact summary/ profile statement What employers are looking for in the way you represent your experience Why the design of your resume/ CV matters Top mistakes in CVs/ resumes Key questions I am asked about CVs/ resumes Should you use AI to write your CV/ resume? Resources: If you need my help with your CV/ resume, ready to kick off 2024 in your ideal role, then contact me to learn more about my CV/ resume writing and reviewing service, and get my support: https://www.culturecuppa.com/contact/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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061 - Guest interview: Cultural stereotypes vs reality: the Gulf with Corina Goetz 37:38

לפני 1 year37:38

37:38

Corina Goetz is our guest today on Cultural Communication Confidence. She is the Founder of Star-CaT, a Middle East Strategist and Cultural Expert for the Gulf. Corina helps Westerners further their cultural understanding, and create better relationships in the region and therefore grow and expand their businesses. Corina and I had a fascinating conversation, where we explored stereotypes in the Gulf, how cultural insight is important for business, and the main differences between the West and the Gulf in reality. She shares common mistakes businesses make when they try to expand here, including how to adapt your communication approach in interactions. Corina also talks about her tips on being a woman visiting the Gulf, and how to make the most of the rapidly growing commercial opportunities. What you will learn in this episode: Stereotypes of the Gulf region The most common mistakes businesses make when expanding in the region How to adapt your communication style and interaction approach to successfully connect with potential clients Insights to visiting Saudi Arabia as a woman- myths and current reality Reality today and the rapidly changing business environment in Saudi Arabia How to develop cultural intelligence for doing business in the region Future business opportunities Resources: Find out about Victoria’s Interview Confidence programme: https://culturecuppa.com/interview-confidence-programme Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find about more about Star-CaT: www.star-cat.co.uk Connect with Corina Goetz on Linkedin: https://www.linkedin.com/in/corinagoetz Follow Corina Goetz on Instagram: https://www.instagram.com/starcat_corina Follow Corina Goetz on TikTok: https://www.tiktok.com/@starcat_corina Sign up to Corina’s newsletter: https://star-cat.uk/newsletter-8659 Read Corina’s blog: https://star-cat.co.uk/blog Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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060 - Guest interview: Authentic Global Leadership with Katie Keith 36:55

לפני 1 year36:55

36:55

Today’s guest is Katie Keith, Executive Director with Global Chamber London and also Head of B2B Partnerships with Currencies Direct. She talks about creating space for effective communication in global teams, including how to build psychological safety in teams, we explore authentic global leadership, and how listening skills are critical in conversations and even in emails, to read between the lines. Finally, as somebody who is already leading her own portfolio career, Katie shares her perspectives on why it works. Katie is a thought leader with 20 years’ experience within the Corporate and Retail Banking spaces, which means she has extensive exposure to corporate leadership, business growth and change management strategies within the business and finance sector. She recently completed an MSc with Henley Business School, focused on extending my leadership practice in Executive Coaching and Behavioural Change. What you will learn in this episode: How to make communication flow in global teams Creating space with colleagues for open and effective communication Authentic leadership plays a key role in effective communication Building psychological safety with different cultures Listening in conversations, and in emails How sales team experts use listening skills Developing listening skills to understand what is not being said or expressed How to have a portfolio career and the future of work Collaborating effectively when working across time zones and borders Resources: Find out about Victoria’s Interview Confidence programme: https://culturecuppa.com/interview-confidence-programme Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find more about the Global Chamber: https://www.globalchamber.org/ Connect with Katie Keith on LinkedIn: https://www.linkedin.com/in/k-keith/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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089 - Introvert & highly sensitive leaders: authentic communication with Steven Parker 41:38

לפני 47 weeks41:38

41:38

Steven Parker has worked and lived in Asia for 35 years in 6 different countries. He is a multi-talented CEO, Business Coach, Presenter, Musician and Podcaster with a passion for Leadership Education, Communication, Business, and Community Building. Steven joined me from Taiwan to have this deeply fascinating conversation about leadership, sharing his thoughts on how introvert and highly sensitive leaders can be great leaders, how to create diverse teams that appreciate each other’s strengths, and how to navigate leadership challenges such as hybrid and flexible working. Steven has dedicated the last two years to his three lives- his Whisky tasting business, Leadership, and Music, spending his time equally between all three. What you will learn in this episode: How introvert and highly sensitive leaders can succeed The power of music to support communication confidence Creating diverse teams that appreciate each other’s strengths What it means to be an authentic leader Challenges coming up now for leaders Hybrid/ remote working and cultural dynamics The future of work- flexible working and the 4 day week Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/ Listen to Steven Parker's Leadership Matters Podcast: https://podcasts.apple.com/tw/podcast/leadership-matters/id1559171284 Connect with Steven Parker on LinkedIn: https://www.linkedin.com/company/leadership-matters-by-steven-parker/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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088 - US cultural dynamics, greetings and meetings: insights with Lanie Denslow 39:45

לפני 48 weeks39:45

39:45

Lanie Denslow is the Founder and Principal of World Wise Intercultural Training and Resources. She trains professionals to understand cultural nuances so they can work effectively in today’s global business environment in her customized, interactive workshops for teams and individuals. Lanie joined me from Silicon Valley in California to have this insightful chat about US cultural dynamics, the impact of culture in all aspects of our formal and informal work interactions, and how to build your cultural confidence. Lanie is the author of ‘World Wise What to Know Before You Go’ and co-author of ‘Working with Americans’, talking about culture and global business. What you will learn in this episode: Why cultural differences impact your sales and profit What is US culture? We are individuals, not research averages The US/ UK cultural dynamic Culture in evolution Greetings: the cultural nuances of a handshake Seating arrangements & what they communicate What to do when we make cultural mistakes How to build your cultural confidence Resources: Discover Victoria Rennoldson’s global leader communication coaching: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s team communication and cultural intelligence training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/ Find about more about Lanie Denslow: https://worldwiseonline.net Connect with Lanie Denslow on Linkedin: https://linkedin.com/in/lanie-denslow-worldwise Book: Working with Americans: https://www.workingwithamericans.com (available on Amazon) Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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087 - When they don't listen to you 18:23

לפני 49 weeks18:23

18:23

Why are people not listening to you? What can you do to make sure people listen to you more? This can be frustrating when you have valuable ideas, views and builds to the conversation, and you leave the meeting feeling irritated, limited or even blocked. Moving forward starts with diagnosing why people are not listening to you, and what is holding you back. I share my strategies to make sure you are fully heard, seen and acknowledged for the great value you bring to your team and organisation. What you will learn in this episode: Diagnosing your issue The reason why people are not listening to you Strategies for when you feel the confidence challenge of speaking up Strategies for when you prefer an introverted, reflective energy in meetings Strategies for when others dominate the meeting and you can’t get a word in edgeways Strategies for when you express your opinion, but your opinion is not acknowledged or considered Resources: If you experience challenges with your workplace interactions, and know you need help to go deeper on these topics, then I recommend you book in to talk to me in a clarity call. Message me on Linkedin to share what’s going on at work for you and let’s help get you clarity for moving forward, or book in here: https://culturecuppa.com/contact/ Listen to episode 31, 'Is it appropriate to interrupt?': https://culturecuppa.com/podcasts/is-it-appropriate-to-interrupt/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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086 - Meeting Resistance from Others When Collaboration is Blocked 17:00

לפני 50 weeks17:00

17:00

Have you ever experienced a team member resistant to your collaboration? Somebody not replying to your emails? Not giving you the information you urgently need? Not accepting your meeting invites? When this happens we may start thinking that they’re doing this deliberately, it’s personal, maybe even ‘they don’t like me’ or ‘they don’t value me.’ However, if this person is key to getting your tasks done and projects delivered, you need to find a way to move through the resistance- here are my strategies to help you. What you will learn in this episode: What we think when we meet resistance from others What can’t we see Start with understanding Assume positive intent Consider how they like to communicate Invest in the relationship for the long term Work on the magic ratio Design the communication Developing connection takes time Resources: If you experience challenges with your workplace interactions, and know you need help to go deeper on these topics, then I recommend you book in to talk to me in a clarity call. Message me on Linkedin to share what’s going on at work for you and let’s help get you clarity for moving forward, or book in here: https://culturecuppa.com/contact/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com/ Website: https://culturecuppa.com/…

Cultural Communication Confidence

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085 - Top speaking tips from media trainer, TV journalist & actor, Helen Percival 37:38

לפני 51 weeks37:38

37:38

Helen Percival is a RADA trained actor with over a decade of experience as a broadcast journalist. She has worked for The Guardian, Reuters, Agence France-Presse, Bloomberg and as a news anchor for France 24. As a professional actor, she has worked in theatre, film and TV and understands the importance of harnessing the body, breath and voice to deliver messages with authenticity and power. Coupling her experience in journalism and acting, she carries out C-Suite level media training in London and Paris. Helen and I had a great conversation about how to be a powerful communicator with the way you engage your body, breath and voice. She shared her insights into why and how to warm up ahead of a public speaking engagement, and build awareness of how to manage your body, breath and voice while presenting, including any nerves. What you will learn in this episode: Why is it important to think about our voice, body and breath when preparing for public speaking Practical body and breath warm up exercises before you go on stage/ live Managing nerves when presenting and public speaking The impact of body language when you speak How your body language broadcasts to your audience The cultural nuances of body language How to manage the fear of speaking to camera: tips from TV journalism Resources: Discover Victoria Rennoldson’s individual communication coaching: https://culturecuppa.com/individuals/ Discover Victoria Rennoldson’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/ Find about more about Helen Percival: https://sequentially.co.uk/ Connect with Helen Percival on LinkedIn: https://www.linkedin.com/in/helen-percival-28495a20/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com/ Website: https://culturecuppa.com/…

Cultural Communication Confidence

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084 - Guest interview: Walk and Talk- a catalyst for conversation and connection with Lisa Partridge 40:33

לפני 1 year40:33

40:33

Lisa is a highly experienced communication skills coach, who hosts a Walk and Talk group in Singapore which has blossomed into a thriving weekly morning Walk & Talk community, boasting over 100 "Walkers & Talkers". This group offers a refreshing departure from traditional indoor networking events and fosters meaningful connections in nature. We had a fascinating discussion about why connection and conversation are so challenging today, how Lisa is using walk & talk to go beyond the small talk and coffee to act as a catalyst for conversation and deeper connection, plus how to be intentional to create space for connection in team meetings. Lisa has been based in Singapore since 2009 and was a training consultant at the British Council Professional Development Centre for 11 years before starting SIXCOMMS. The Six Cs in SIXCOMMS represent Lisa's core belief in the six essential elements of becoming a proficient communicator: Connection, Curiosity, Compassion, Clarity, Customization, and Consistency. These principles underpin her approach to helping professionals unlock their full communication potential. She hosts The SIXCOMMS Podcast to explore these Six Cs in more depth with her global guests. What you will learn in this episode: Why connection and conversation are so challenging today Going beyond the small talk and coffee Talking together to stimulate deeper connection Designing conversations for teams in outside spaces Being intentional to create space for connection in team meetings How to support introverts to nurture their ideas and contribute Practical ways for introverts to develop their confidence to speak up and share Ideas for leaders to cultivate meaningful connection with their people in virtual teams Resources: Discover Victoria Rennoldson’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers/ Discover Victoria Rennoldson’s individual communication coaching: https://culturecuppa.com/individuals/ Find Victoria Rennoldson online: https://culturecuppa.com/ Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson/ Find about more about Lisa Partridge: https://www.sixcomms.org/ Connect with Lisa Partridge on LinkedIn: https://www.linkedin.com/in/lisasing/ Connect with Lisa PArtridge on Instagram: https://www.instagram.com/sixcommslisa/ If you're in Singapore, sign up to join Lisa for a Walk & Talk: https://www.sixcomms.org/upcomingevents/ If you'd like to start a podcast, Lisa offers a 6-week coaching program, more details can be found on her website: https://www.sixcomms.org/services/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com/ Website: https://culturecuppa.com/…

Cultural Communication Confidence

1
083 - Say no assertively: establish your boundaries 15:58

לפני 1 year15:58

15:58

No. A small word. Loaded with meaning, nuance and connotation. Is it easy for you to say ‘No’? I was asked recently at a workshop about how to say ‘no’ assertively and confidently, without sounding aggressive or being perceived negatively, and I know this topic is on the mind of many of you. Today we talk about saying no assertively so you can establish your boundaries. This is for you, if you are the person who usually says yes. Especially when you mean no. What you will learn in this episode: How does it make us feel to say no? Start with your boundaries- what is a red line for you? What’s the power dynamic in the relationship? How to say no assertively What to say How to say it Resources: If you know you need help to be assertive and say no more, then let’s meet for a discovery call, so I can share how I can support you with my coaching. Book your time here: https://culturecuppa.com/contact/ Listen to Ep.050, Exploring your Cultural Values, part 1: https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-1/ Listen to Ep.051, Exploring your Cultural Values, part 2: https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-2/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
082 - The Art of Influence: the magic ingredient for your communication 16:03

לפני 1 year16:03

16:03

We are not islands. We can’t get things done without collaborating with other people, and influence is the magic ingredient. Influence helps you deliver your projects, navigate the challenges, gives you the opportunity to gain share of voice and can enhance your professional reputation. Explore in this episode strategies to improve your influencing skills. What you will learn in this episode: Why influence is the magic ingredient How to improve your influence Stakeholder maps Understand business needs vs. wants Speak the same language Clarity in your message Deliver with impact Resources: If you know your influence skills need sharpening up, and you would love to receive clarity on how to improve, meet me for a free discovery call. I’ll share my insights with you so you can immediately start becoming a better influencer. Book your time here: https://culturecuppa.com/contact/ Listen to episode 75, Mastering Clarity: Elevating your Influence - https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ Listen to episode 76, Empowering Confidence: strategies for your communication - https://culturecuppa.com/podcasts/empowering-confidence-strategies-for-your-communication/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com/ Website: https://culturecuppa.com/…

Cultural Communication Confidence

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081 - Guest interview: Listening & everyday DE&I actions in global teams with Victoria Dale 31:06

לפני 1 year31:06

31:06

Victoria Dale, Founder of Inclusion 365, is on a mission to support employers and busy HR Leaders to move from reactive to proactive when it comes to driving their Diversity, Equity and Inclusion (DE&I) agenda forward. Her approach is about taking those small steps to build inclusion into everyday conversations, decisions, actions and behaviours. We had a valuable discussion about what it means to create space to listen to better understand your team’s wider life context, what impacts an employee’s ability to speak up and share, and how DE&I can be brought into everyday actions. Over the past 20 years, Victoria has supported different industries from large global companies to small businesses to transform their workplace cultures through leveraging the power of diversity data to drive forward their DE&I strategies, attract more diverse talent and remain relevant in a rapidly changing world. What you will learn in this episode: Moving the DE&I agenda from reactive to proactive Why a data-led approach is important Creating space to listen, understanding your people’s wider life context Tips for active listening How to create effective listening with teams in diverse global locations Hearing all your team’s voices- what impacts an employee’s ability to speak up and share The 6Cs of inclusive leadership The business costs of not focusing on DE&I DE&I in everyday actions Resources: Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find about more about Victoria Dale: https://inclusion365.co.uk Connect with Victoria Dale on LinkedIn: https://www.linkedin.com/in/victoria-dale-dei-9489104a/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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080 - Victoria Rennoldson in the hotseat: an interview to celebrate 9 years in business 49:20

לפני 1 year49:20

49:20

Today I am truly grateful on my 9th business birthday. I am so lucky that with my business, Culture Cuppa, I get to support and work with 1000s of people and teams all over the world from over 40 countries. Plus I have the joy of connecting with people every day globally through my social, virtual and in person communities and networks, being energised and inspired to collaborate in new ways to share my ideas in podcasts, videos, talks and blogs. So a big thank you to you all who support me and have worked with me on my journey. I am deeply grateful to you all- Culture Cuppa is all about people and I couldn't have done it without you! In celebration of my business birthday, today on the podcast my good friend and previous guest, Febronia Ruocco, turns the tables on me and I am the guest of my own podcast! In this special episode, I answer her questions about my communication and cultural journey, what inspires me and what’s coming next. What you will learn in this episode: Victoria Rennoldson’s Culture Cuppa journey What inspired the business launch Why cultural communication matters to Victoria Multi-cultural experiences living abroad The role Durham University played and mentoring for the Durham Leadership Academy How Victoria’s first career in Marketing in global teams inspired her second career Victoria’s own communication confidence journey Business evolution: the Culture Cuppa rebrand in 2023 Why the podcast is so important to connecting globally What drives Victoria and her vision Staying motivated and energised Life outside Culture Cuppa- more about Victoria’s personal life What’s next! Resources: In celebration of Culture Cuppa’s 9th birthday, I have created special offers on all my masterclasses and the Public Speaking Confidendce circle. Go to https://culturecuppa.com/birthday to access these now, as they are only available until 31.3.24. Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find Victoria Rennoldson online: https://culturecuppa.com/ Discover more podcast episodes: https://culturecuppa.com/podcast/ Are you a Durham university alumnus/a? Learn more about the Durham Leadership Academy: https://www.durham.ac.uk/colleges-and-student-experience/enrichment-activities/durham-leadership-framework/ Thank you to Febronia Ruocco for interviewing me for this very special podcast episode. More about Febronia and her Executive Coaching Business: http://linkedin.com/in/febroniaruocco/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson/ Email me: victoria@culturecuppa.com/ Website: https://culturecuppa.com/…

Cultural Communication Confidence

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079 - The Challenging Conversation Bridge 18:21

לפני 1 year18:21

18:21

The magnet rule of challenging conversations. What happens when we bring 2 magnets of the same poles together? We experience resistance and they won’t meet. The harder we try to push them together, the more resistance there is. It’s the same with challenging conversations and disagreements. So how can you change the outcome? Magnetise the situation with a challenging conversation bridge. What you will learn in this episode: The magnet rule of challenging conversations How to disagree productively Your first steps to move along the challenging conversations bridge Turn down the volume in your head Your relationship intention Design the conversation How you show up Go beyond what they say Resources: If you know challenging conversations are causing you issues, and you would love to understand all the steps in the bridge to handle disagreements and apply them to your situation, meet me for a free discovery call. Book your time here: https://culturecuppa.com/contact/ Listen to episode 72, the 4 pillars of Global Leader Communication: https://culturecuppa.com/podcasts/the-4-pillars-of-global-leader-communication/ Listen to episode 75, Mastering Clarity: Elevating your Influence: https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ Listen to episode 76, Empowering Confidence: strategies for your communication: https://culturecuppa.com/podcasts/empowering-confidence-strategies-for-your-communication/ Listen to episode 78, How to connect with cultural intelligence: https://culturecuppa.com/podcasts/creating-connection-in-your-global-team/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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078- Creating connection in your global team 17:29

לפני 1 year17:29

17:29

Are you regularly making time and space for connection in your global team? How well are you and your people connecting with each other today? Building connection through your communication is a real superpower, and can help you create trust, engagement and better relationships with your people, wherever they are based around the world. Although connection technically is easier than ever, true human connection can be more challenging with hybrid and remote working. In today’s episode I share how to connect well in your multicultural team. What you will learn in this episode: Why is it so hard to build connection in the workplace today Connection is more important than ever Your communication superpower: connection Know your people Start with listening The non-verbal communication secrets Conversation skills pro Develop your cultural intelligence muscles Resources: If you know connection is an area you and your team need to be stronger in, and you would love to receive clarity on how to improve, meet me for a free discovery call. I’ll share my insights with you so you can immediately start building connection in your team. Book your time here: https://culturecuppa.com/contact/ Listen to episode 72, the 4 pillars of Global Leader Communication: https://culturecuppa.com/podcasts/the-4-pillars-of-global-leader-communication/ Listen to episode 75, Mastering Clarity: Elevating your Influence: https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ Listen to episode 76, Empowering Confidence: strategies for your communication: https://culturecuppa.com/podcasts/empowering-confidence-strategies-for-your-communication/ Introduction to Cultural Intelligence, listen to episode 008, How to improve your Cultural Intelligence: https://culturecuppa.com/podcasts/how-to-improve-your-cultural-intelligence/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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077 - Guest Interview: Navigating Cultural Intelligence: a Conversation with Dr. Catherine Wu 44:28

לפני 1 year44:28

44:28

Dr. Catherine Wu is an interculturalist and cultural intelligence evangelist. A passionate advocate for cultural diversity, Dr. Catherine is currently working towards telling 10 million people about cultural intelligence through speaking, writing, and posting daily on LinkedIn. She joined me in this episode from Singapore for this deeply insightful conversation. We chatted about how cultural intelligence has evolved in the last few years, why successful cross-cultural communication starts with our intentionality to create shared experiences, and how we can all step into being an interculturalist. In 2022, she launched The Cultural Quotient podcast, the first podcast to grow cultural intelligence at work and in life. As a speaker, Dr. Catherine frequently gives talks and conducts workshops on cultural intelligence for public and private organizations. Dr. Catherine holds a PhD in Cultural Intelligence from the Center for Leadership and Cultural Intelligence in Singapore. She is French and has lived in Asia for the past 18 years. She lives in Singapore with her Taiwanese American husband and 3 third-culture kids. What you will learn in this episode: What it means to be a cultural intelligence evangelist Why developing cultural awareness is not enough Cultural intelligence evolution and today DEI and helping teams to collaborate effectively Culture is hard to see, especially on virtual calls Successful cross-cultural communication starts with our intentionality to create shared experiences Everyone is an interculturalist and has the potential to be a cultural bridge Our personal cultural intelligence responsibility as leaders Resources: Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find about more about Dr. Catherine Wu and connect on LinkedIn: https://www.linkedin.com/in/drcatherinewu/ Listen to The Cultural Quotient on Spotify : https://open.spotify.com/show/07Ig9X29uWFmuohsGzFOIt?si=79904e47f04146aa Listen to The Cultural Quotient on Apple: https://podcasts.apple.com/us/podcast/the-cultural-quotient-ideas-tips-and-stories/id1658233893 Follow The Cultural Quotient on Amazon: https://music.amazon.co.uk/podcasts/1ab1cc42-0ccb-413b-926d-a2fd040be7e3/the-cultural-quotient-ideas-tips-and-stories-for-developing-cultural-intelligence Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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076 - Empowering Confidence: strategies for your communication 19:07

לפני 1 year19:07

19:07

Communication confidence - what does that look like to you? What does it feel like? You will have your own version of confidence and I am exploring in today’s podcast episode how we can make it work for you. Confidence is one of the key foundations of my 4 pillars of Global Leader Communication, and I share my reframe on confidence and why it can feel challenging at times to communicate confidently. Plus discover my ideas for you to start developing your confidence for key situations, including an introduction to my IMPACT model. What you will learn in this episode: Exploring your version of confidence How confidence impacts your performance now How to develop your confidence The role of feedback Discovering your current beliefs Build your new confident identity Practice makes confidence Introduction to my IMPACT model for confidence building Resources: If you know Confidence is an area you struggle with and you would love to learn more about my IMPACT model for confidence building, meet me for a free communication assessment. I’ll share my feedback with you and help you apply the IMPACT model to your situation. Book your time here: https://culturecuppa.com/communication-assessment/ Listen to episode 72, the 4 pillars of Global Leader Communication: https://culturecuppa.com/podcasts/the-4-pillars-of-global-leader-communication/ Listen to episode 75, Mastering Clarity: Elevating your Influence: https://culturecuppa.com/podcasts/mastering-clarity-elevating-your-influence/ See my LinkedIn post on the power of the word 'yet': https://www.linkedin.com/posts/victoria-rennoldson_communicationcoach-communicationcourse-communicationskillstraining-activity-7160905045717237761-Z3FI Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
075 - Mastering Clarity: Elevating your influence 19:05

לפני 1 year19:05

19:05

Today we deep dive into a topic which I’m frequently asked about- clarity in speaking. Many global professionals talk to me about how they want to sound more clear, concise and professional in the way they speak, to help them build their influence and impact, and so people listen and act. Clarity is one of the key foundations of my 4 pillars of Global Leader Communication, so in this episode we will explore why it is important, why it’s challenging for you currently and how to develop your clarity in your speaking. What you will learn in this episode: What characterises people who speak with clarity The benefits of speaking with clarity short term How speaking clearly can build your personal brand and professional reputation Why it is a challenge to speak with clarity Key steps to develop your speaking clarity Introduction to my 5Ps model of speaking clearly Resources: If you know Clarity is an area you struggle with me and you would love to learn more about my 5Ps model for clarity, meet me for a free communication assessment. I’ll share my feedback with you and help apply the 5Ps to your situation. Book your time here: https://culturecuppa.com/communication-assessment/ Listen to episode 72, the 4 pillars of Global Leader Communication: https://culturecuppa.com/podcasts/the-4-pillars-of-global-leader-communication/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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059 - Guest interview: Communication for global teams to thrive with Febronia Ruocco 37:03

לפני 1 year37:03

37:03

Today we are starting a new era on this podcast as we start hosting guests to share with you a range of perspectives on successful communication, developing confidence and cross-cultural working from leading experts in the business world. Our first guest is Febronia Ruocco, Strategic Insights Professional & Executive Coach, who talks about encouraging multilingual and multicultural teams to thrive with their communication, the blocks that get in the way of us communicating confidently and building social connection, plus the key factors which will change the way we communicate in the future. Febronia has led insight teams for big brands such as Cadbury-Schweppes, Diageo, Heinz, Premier, General Mills, Heineken and GSK. She is also currently setting up her own Executive Coaching practice. Her mission is to empower global marketing, and other sector professionals, in leadership roles to realise their career goals, unlocking their full potential. Febronia is a University mentor and marketing lecturer as well as a mentor for WIRe, mentoring high achieving women in the insights/MRX space. What you will learn in this episode: The challenges and opportunities of working cross-culturally in business ● How to communicate clearly in multilingual teams As a manager how you can help your team to feel at ease, encourage everyone to speak and fully participate The challenges of jargon and acronyms at work Your communication influences your nervous system Calming your nerves when communicating under pressure Why communication agility helps with perfectionism The future of communication Building social connection in remote and hybrid teams Resources: Find out about Victoria’s Interview Confidence programme: https://culturecuppa.com/interview-confidence-programme Discover Victoria’s individual communication coaching: https://culturecuppa.com/individuals/ Discover Victoria’s team communication and cross-cultural training: https://culturecuppa.com/leaders-and-managers Find Victoria Rennoldson online: https://culturecuppa.com Connect with Victoria Rennoldson on Linkedin: https://www.linkedin.com/in/victoria-rennoldson Find more about Febronia’s Executive Coaching Business: http://linkedin.com/in/febroniaruocco Connect with Febronia Ruocco on Linkedin: http://linkedin.com/in/febroniaruocco Book recommendation: The Polyvagal Theory, Stephen Porges Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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058 - Closing the interview impactfully 17:57

לפני 2 years17:57

17:57

First impressions are critical in interviews, and so are last impressions at the end of the interview. How are you closing your interviews impactfully? In this competitive global job market, many people are currently asking me questions about preparing for interview success with global companies, and that’s why I have created this mini series of 3 episodes focusing on what to do before, during and after the interview to land your ideal next role. In this 3rd and final episode of the series, we focus on how to handle challenging questions, key ways to close the interview and how to follow up appropriately to enhance your chances. What you will learn in this episode: How to handle challenging questions Make a great last impression as they close the interview Asking questions Confidence mindset as you walk out of the interview When to bring in salary questions When and how to follow up appropriately What to do if it’s a rejection Resources: Are you preparing for an interview, or thinking about job searching for a role in a global company in the next 6 months? Join my group programme, Interview Confidence, a 5-week online coaching course in live calls with me to get you fully prepared for all aspects of the interview, including: - Full interview preparation - How to answer different types of questions including competency based questions - Handling challenging questions - How to approach video and in person interviews - Key areas to pay attention to make a great impression with all aspects of your verbal and non-verbal communication - Building confidence and handling nerves - Closing the interview impactfully - What you can actively do after the interview to stand out as they make the final selection. 5-week online programme with live calls: £499, starting November 2023. Bonus: book by 29th October 2023 and receive 2 free bonuses 1. Mini CV/ resume review: receive my feedback on your current CV/ resume 2. 1 x individual 30-minute practice interview session with me More details and book here: www.culturecuppa.com/contact/ Listen to episode 1 in the Interview mini-series: https://culturecuppa.com/podcasts/preparing-yourself-for-interview/ Listen to episode 2 in the Interview mini-series: https://culturecuppa.com/podcasts/make-a-great-impression-at-the-interview/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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057 - Make a great impression at the interview 20:36

לפני 2 years20:36

20:36

33% of hiring managers claim to know whether or not they would hire a candidate within 30 seconds of meeting them, and 4 in 10 employers would reject a candidate if they showed no enthusiasm, according to research in the UK from StandOut CV. Wherever you are looking for a new role, in this competitive job market many people are currently asking me questions about preparing for interview success with global companies, and that’s why I have created this mini series of 3 episodes focusing on what to do before, during and after the interview to land your ideal next role. In this 2nd episode of the series, we focus on key points to make a great first impression from the first moments, and adapt your verbal and non-verbal communication to be professional and impactful in interviews. What you will learn in this episode: Creating a great first impression- dress code expectations Key non-verbal communication to focus on when you first meet the interviewers What to do if you are running late for the interview Building your presence and professional image for video interviews Verbal communication techniques for answering questions Resources: Are you preparing for an interview, or thinking about job searching for a role in a global company in the next 6 months? Join my group programme, Interview Confidence, a 5-week online coaching course in live calls with me to get you fully prepared for all aspects of the interview, including: - Full interview preparation - How to answer different types of questions including competency based questions - Handling challenging questions - How to approach video and in person interviews - Key areas to pay attention to make a great impression with all aspects of your verbal and non-verbal communication - Building confidence and handling nerves - Closing the interview impactfully - What you can actively do after the interview to stand out as they make the final selection. 5-week online programme with live calls: £499, starting November 2023. Bonus: book by 29th October 2023 and receive 2 free bonuses: 1. Mini CV/ resume review: receive my feedback on your current CV/ resume 2. 1 x individual 30-minute practice interview session with me More details and book here: www.culturecuppa.com/contact/ Listen to episode 1 in the Interview mini-series: https://culturecuppa.com/podcasts/preparing-yourself-for-interview/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
056 - Preparing yourself for interview 17:51

לפני 2 years17:51

17:51

Employers will interview an average of 6 candidates for every job vacancy they advertise and 93% of candidates admit to experiencing job interview anxiety at some point in their career, according to recent research in the UK from StandOut CV. Wherever you are looking for a new role, in this competitive job market many people are currently asking me questions about preparing for interview success with global companies, and that’s why I have created this mini series of 3 episodes focusing on what to do before, during and after the interview to land your ideal next role. In this 1st episode, we focus on what you do before the interview to prepare. What you will learn in this episode: Types of interview- video, in-person & AI Style of interviews- who will you meet and who is in the room Important points for you to get clear on Key research for preparing Confidence mindset approach Examples of questions you can expect Resources: Are you preparing for an interview, or thinking about job searching for a role in a global company in the next 6 months? Join my group programme, Interview Confidence, a 5-week online coaching course in live calls with me to get you fully prepared for all aspects of the interview, including: - Full interview preparation - How to answer different types of questions including competency based questions - Handling challenging questions - How to approach video and in person interviews - Key areas to pay attention to make a great impression with all aspects of your verbal and non-verbal communication - Building confidence and handling nerves - Closing the interview impactfully - What you can actively do after the interview to stand out as they make the final selection. 5-week online programme with live calls: £499, starting November 2023. Bonus: book by 29th October 2023 and receive 2 free bonuses 1. Mini CV/ resume review: receive my feedback on your current CV/ resume 2. 1 x individual 30-minute practice interview session with me More details and book here: www.culturecuppa.com/contact Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
055 - Building communication bridges in conflict 14:08

לפני 2 years14:08

14:08

Conflict happens. It’s something we all experience at some point when working in teams, even if generally we have great relationships with our colleagues, co-workers, customers or partners. Conflict can cause short-term issues with collaboration, such as getting projects agreed and progressing forward. However, it clearly can impact the ongoing relationship, leading to long-term trust issues and negatively influencing the dynamics in the rest of the team. I believe we can get around conflict situations by building communication bridges. This means building a bridge with how you show up to the conversation, what you say and how you approach the interaction to find a step forward towards meeting each other. What you will learn in this episode: The role of non-verbal communication when approaching the conversation Turning up your empathy radar Exploring their objections Understand and clarify their point of view Identify and agree the common goal Bringing an innovation mindset to build the bridge One small step forward Resources: Are you thinking of setting up a podcast? Are you overwhelmed by where to start and what to do? Book a Podcast Kick-start session with me, a 45-minute individual meeting with me to get you going on your journey and answer your questions. To celebrate my recent podcast birthday I am offering this for the special price of £99 until 15th October. Contact me to book your Podcast Kick-start: https://culturecuppa.com/contact/ Enter the competition: Enter the prize draw to win a free coaching session with me worth £200! To enter go to my podcast, subscribe, and if you have enjoyed today’s episode, leave me a review and share this episode, then contact me with the ‘enter podcast competition’! Until 1st October: victoria@culturecuppa.com Listen to Ep.005 - The CQ Cultural Intelligence positive impact: https://culturecuppa.com/podcasts/the-cq-cultural-intelligence-positive-impact/ Listen to Ep.008 - How to improve your Cultural Intelligence: https://culturecuppa.com/podcasts/how-to-improve-your-cultural-intelligence/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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054 - What I’ve learnt about communication from launching a podcast 19:53

לפני 2 years19:53

19:53

I am excited to share that today’s show marks the 1st birthday of my podcast, which launched in September 2022. This podcast is part of my vision to help 100,000 leaders and teams around the world to speak up confidently, and support teams to connect and grow globally in 100 countries. In today’s episode I share my own communication learnings from launching a podcast and along the journey of the last year, which are equally relevant for you whether you are leading meetings, regularly presenting or public speaking, or building your communication confidence. What you will learn in this episode: What I’ve learnt about communication from launching a podcast Establishing a vision of success Identifying the gaps Letting go of perfectionism Communication agility to help take action How to be concise Energy for communication Making it practical and easy to action Feedback matters Resources: Are you thinking of setting up a podcast? Are you overwhelmed by where to start and what to do? Book a Podcast Kick-start session with me, a 45-minute individual meeting with me to get you going on your journey and answer your questions. To celebrate my podcast birthday I am offering this for the special price of £99 until 15th October. Contact me to book your Podcast Kick-start: https://culturecuppa.com/contact/ Enter the competition: Enter the prize draw to win a free coaching session with me worth £200! To enter go to my podcast, subscribe, and if you have enjoyed today’s episode, leave me a review and share this episode, then contact me with the ‘enter podcast competition’! Until 1st October: victoria@culturecuppa.com Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
053 - How to stop communication stress in English 14:42

לפני 2 years14:42

14:42

Your communication skills in English are a key enabler for your next promotion. They are part of your skills toolkit, so you have everything on your side, ready to make that next job move, to go for that promotion, or to expand your role. Sometimes they are known as soft skills, but they are anything but soft. They are the difference between influencing successfully and the board rejecting your project. They will help define if you land new business with a customer or miss out on a valuable sales opportunity. Your communication skills will shape how people see you and your reputation, and can be the fine line between the green light on your promotion or being passed over again. If you are an international manager, then achieving English communication confidence is critical to your success in your current role and enabling your next promotion. And that’s where communication stress can come in. You could feel exposed, awkward and on the spot before key meetings when you need to lead the agenda, and worry about how you come across. So how do you deal with it and help yourself to move forward? What you will learn in this episode: What is communication stress How can you help yourself move through this The communication agility mindset and approach How to gain clarity on your starting level and build confidence How to develop communication agility in English and improve How to achieve ongoing sustainability for your English communication skills Resources: Last chance to join me for my new FREE training masterclass: Confident Global Communication. I am going to share the most important areas you can develop and activate to overcome your challenges and start improving your leadership communication when working in English. Get away from feeling limited and frustrated when working in English and develop confident, impactful leadership communication. Make sure you reserve your free seat to join me live, 20th September 2023, 1-2pm London time: https://culturecuppa.com/confident-global-communication/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
052 - The top 8 myths about English communication 19:29

לפני 2 years19:29

19:29

Are you talented and ambitious, but it doesn’t always come across when you’re working in English? Do you feel frustrated by your professional English communication skills, and wish you sounded more confident? Today I want to talk about the 8 most common myths I commonly hear from the people I work with about their English communication and how it’s holding them back. This could be impacting you too and stopping you from moving forward to your next promotion. So I’m going to bust these myths and share with you how you can reframe them! What you will learn in this episode: The 8 common myths about English communication and how to bust them: “I need to be more fluent” “I need to have my thoughts clear in my head before I speak up” “People are judging me” “I need another Business English course” “Watching videos/ reading/ listening more will help” “I should be over this by now” “I’m the only one struggling with this still” “There’s a magic wand” How to get away from these myths Resources: In my new FREE training masterclass: Confident Global Communication I am going to share the most important areas you can develop and activate to overcome your challenges and start improving your leadership communication when working in English. Get away from feeling limited and frustrated when working in English and develop confident, impactful leadership communication. Make sure you reserve your free seat to join me live, 20th September 2023, 1-2pm London time: https://culturecuppa.com/confident-global-communication Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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051 - Exploring your Cultural Values, part 2 14:57

לפני 2 years14:57

14:57

What was your a-ha moment… ….when you listened to last week’s episode about cultural values? Did you recognise that some of the challenges you might be experiencing with colleagues, co-workers, customers or partners are culturally-driven? What shifted in your perspective? It can be so easy to divide into ‘them’ and ‘us’ within a team, or with customers and partners, especially when what they say and do is out of line with your expectations. But do you really understand their motivations and drivers, and how culture is shaping their communication and behaviour? When you don’t, this can lead to misunderstanding and miscommunication, impacting projects, performance, results and team spirit. This is why we need cultural intelligence. It’s the choice to pause and consider alternative explanations, not just react to what’s happening. Part of cultural intelligence is understanding your cultural values, which are your preferences for how you work, live, and interact. This is part of the work I do with my clients, so they can understand their own individual or team cultural values profile to identify what is driving the gaps and challenges. In this 2 part podcast series I will be explaining the 10 cultural values. Today, we are focusing on part 2 - the next 5 sets of cultural values. What you will learn in this episode: A reminder of cultural values and how they shape you The team benefits when we understand our own and others’ cultural values The next 5 cultural values Context- Direct vs Indirect communication style Being vs Doing Universalism vs Particularism Expressiveness Focus - Monochronic vs Polychronic Resources: If you want to learn more about Cultural Values and how they impact your people, talk to me about Cultural Intelligence Assessments so you can discover how your team dynamics are influenced by culture. We can use this to help create bespoke training and coaching for your organisation to increase collaboration, trust and build stronger relationships. Message me to learn more about the Cultural Intelligence Assessments: victoria@culturecuppa.com Listen to Episode 50 (Part 1): https://culturecuppa.com/podcasts/exploring-your-cultural-values-part-1 Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
050 - Exploring your Cultural Values, part 1 16:57

לפני 2 years16:57

16:57

What happens when you find yourself in a situation where a team member is being ‘difficult’? What happens when people say things in meetings which leave you frustrated and wound up, because they’re acting ‘unprofessionally’? Do you roll your eyes, moan to your colleagues and blame it on ‘them being them’? It can be so easy to divide into ‘them’ and ‘us’ within a team, or with customers and partners, especially when what they say and do is out of line with your expectations. But do you really understand their motivations and drivers, and how culture is shaping their communication and behaviour? When you don’t, this can lead to misunderstanding and miscommunication, impacting projects, performance, results and team spirit. This is why we need cultural intelligence. It’s the choice to pause and consider alternative explanations, not just react to what’s happening. Part of cultural intelligence is understanding your cultural values, which are your preferences for how you work, live, and interact. This is part of the work I do with my clients, so they can understand their own individual or team cultural values profile to identify what is driving the gaps and challenges. In this 2-part podcast series I will be explaining the 10 cultural values. Today, we are focusing on part 1 - the first 5 sets of cultural values. What you will learn in this episode: What are cultural values and how do they shape you? The team benefits when we understand our own and others’ cultural values The first 5 cultural values Individualism vs Collectivism Power Distance Uncertainty avoidance Cooperative vs Competitive Time orientation Resources: If you want to learn more about Cultural Values and how they impact your people, talk to me about Cultural Intelligence Assessments so you can discover how your team dynamics are influenced by culture. We can use this to help create bespoke training and coaching for your organisation to increase collaboration, trust and build stronger relationships. Message me to learn more about the Cultural Intelligence Assessments: victoria@culturecuppa.com Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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049 - Summer season - What makes a good global leader? 17:23

לפני 2 years17:23

17:23

And now for the final one in the summer re-release season: What makes a good global leader? In this special re-release episode from April this year, I explored different leadership approaches, and how cultural values impact a team’s view of good leadership, plus the cultural intelligence strategies you can use to be more effective. Enjoy listening and learning! https://culturecuppa.com/podcasts/what-makes-a-good-global-leader/ I have covered a wide variety topics on my podcast in the last year, and so in this final episode of a series of 4, I am sharing my summer season of re-releases. These are the top 4 topics which were most popular when they first came out, and are also among my favourites, and this gives you a review time to listen back on episodes and get greater learning, or catch up on episodes you missed the first time round. This is just for 4 weeks, releasing every Monday as usual, while I take a break, and then we will go back to sharing new podcast episodes and topics from next week. As we are doing something new, why not choose to learn about these topics in a different way? If you usually listen on your favourite podcast platform, then why not mix it up and watch the video version on my YouTube channel- I create video versions of all my podcast episodes! https://www.youtube.com/@culture-cuppa Or vice versa- if you usually watch my videos on my YouTube channel, then why not listen on your favourite podcast platform- Apple, Spotify or Google? https://culturecuppa.com/podcast/ And have you discovered my website for even more free insights, resources and topics to learn from? As well as the podcast and my videos, you can discover my blog, free training and the opportunity to sign up to receive my emails with all the latest resources and events. You can check that all out at https://culturecuppa.com/ What you will learn in this episode: The different styles of leadership Cultural values which impact expectations of leadership Your CQ Cultural Intelligence approach to leadership Strategies to adapt your leadership style Resources: Explore our CQ cultural intelligence assessments and training for leaders: https://culturecuppa.com/leaders-and-managers Episode 026: Cultural Values, not Stereotypes: https://culturecuppa.com/podcasts/cultural-values-not-stereotypes Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
048 - Summer season - Giving & receiving feedback 23:03

לפני 2 years23:03

23:03

Week 3 of the summer re-release season: Giving & receiving feedback- a very popular topic from June this year. In this episode, I explored the purpose of feedback, how to set up the conversation, adapting your feedback approach with cultural intelligence, and best ways to approach receiving feedback to make sure feedback really lands with you. Enjoy listening and learning! https://culturecuppa.com/podcasts/giving-and-receiving-feedback/ Remember, these re-releases give you time to listen back on episodes and get greater learning, or catch up on episodes you missed the first time round. This is just for 4 weeks, releasing every Monday as usual, while I take a break, and then we will go back to sharing new podcast episodes and topics from September. As we are doing something new, why not choose to learn about these topics in a different way? If you usually listen on your favourite podcast platform, then why not mix it up and watch the video version on my YouTube channel- I create video versions of all my podcast episodes! https://www.youtube.com/@culture-cuppa Or vice versa- if you usually watch my videos on my YouTube channel, then why not listen on your favourite podcast platform- Apple, Spotify or Google? https://culturecuppa.com/podcast/ And have you discovered my website for even more free insights, resources and topics to learn from? As well as the podcast and my videos, you can discover my blog, free training and the opportunity to sign up to receive my emails with all the latest resources and events. You can check that all out at https://culturecuppa.com/ What you will learn in this episode: The purpose of feedback The role of culture when giving feedback Setting up the conversation Adapting your feedback approach with cultural intelligence How culture impacts how people react to feedback Best ways to approach receiving feedback Making sure feedback really lands with you Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact Listen to Episode 26 ‘Cultural Values, not stereotypes’: https://culturecuppa.com/podcasts/cultural-values-not-stereotypes Listen to Episode 25 ‘Listening, a radical decision’: https://culturecuppa.com/podcasts/listening-a-radical-decision Listen to Episode 22 ‘Making your non-verbal communication work’: https://culturecuppa.com/podcasts/making-your-non-verbal-communication-work Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
047 - Summer season - The Future of Work- working cross culturally 18:23

לפני 2 years18:23

18:23

Next in the summer re-release season- week 2 of the top 4 podcast episode topics from the last year. This week we are going back to ‘The Future of Work- working cross culturally’, a topic from June which many of you had views on. In this episode, I explored the critical skills for working cross culturally in the future of work, navigating a culturally diverse world with AI, and how to develop your human skills and cultural values to give us an inclusive language to explore differences. Enjoy listening and learning! https://culturecuppa.com/podcasts/the-future-of-work/ Remember, these re-releases give you time to listen back on episodes and get greater learning, or catch up on episodes you missed the first time round. This is just for 4 weeks, releasing every Monday as usual, while I take a break, and then we will go back to sharing new podcast episodes and topics from September. As we are doing something new, why not choose to learn about these topics in a different way? If you usually listen on your favourite podcast platform, then why not mix it up and watch the video version on my YouTube channel- I create video versions of all my podcast episodes! https://www.youtube.com/@culture-cuppa Or vice versa- if you usually watch my videos on my YouTube channel, then why not listen on your favourite podcast platform- Apple, Spotify or Google? https://culturecuppa.com/podcast/ And have you discovered my website for even more free insights, resources and topics to learn from? As well as the podcast and my videos, you can discover my blog, free training and the opportunity to sign up to receive my emails with all the latest resources and events. You can check that all out at: https://culturecuppa.com/ What you will learn in this episode: What is happening in the current moment The future of the work is now Navigating a culturally diverse world with AI Developing your human skills Cultural values: an inclusive language to explore differences The critical success factors for the future of cross cultural work Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels for your current role and future career: https://culturecuppa.com/contact Listen to Episode 033 on AI & staying relevant in the workplace: https://culturecuppa.com/podcasts/ai-and-staying-relevant-in-the-workplace Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
046 - Summer season - Is it appropriate to interrupt? 24:58

לפני 2 years24:58

24:58

And now for something a little different…. I have covered many varied topics on my podcast in the last year, and so in this episode and the next 3 episodes I am sharing my summer season of re-releases. These are the top 4 topics which were most popular when they first came out, and are also among my favourites, and this gives you a review time to listen back on episodes and get greater learning, or catch up on episodes you missed the first time round. This is today and the next 3 weeks, releasing every Monday as usual, while I take a break, and then I will go back to sharing new podcast episodes and topics from September. As we are doing something new, why not choose to learn about these topics in a different way? If you usually listen on your favourite podcast platform, then why not mix it up and watch the video version on my YouTube channel- I create video versions of all my podcast episodes! https://www.youtube.com/@culture-cuppa Or vice versa- if you usually watch my videos on my YouTube channel, then why not listen on your favourite podcast platform-apple, Spotify or Google? https://culturecuppa.com/podcast/ And have you discovered my website for even more free insights, resources and topics to learn from? As well as the podcast and my videos, you can discover my blog, free training and the opportunity to sign up to receive my emails with all the latest resources and events. You can check that all out at: https://culturecuppa.com/ In this special re-release episode we are going back to a very popular topic from April this year - Is it appropriate to interrupt? In this episode, I explored if it is OK to interrupt others, your cultural intelligence to understand others’ interruptions, how to interrupt appropriately, and strategies to prevent being interrupted when we are speaking in meetings. What you will learn in this episode: Why people interrupt Is it ever OK to interrupt others? Your CQ cultural intelligence and understanding others’ interruptions How to interrupt appropriately Strategies to stop others from interrupting you Resources: Listen to the episode here: https://culturecuppa.com/podcasts/is-it-appropriate-to-interrupt/ Discover more about our individual coaching programme, 9 steps to communication confidence: https://culturecuppa.com/individuals Explore our CQ cultural intelligence assessments and team training: https://culturecuppa.com/leaders-and-managers Listen to episode 22: Making your non-verbal communication work: https://culturecuppa.com/podcasts/making-your-non-verbal-communication-work Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
045 - Influence through concise communication 14:32

לפני 2 years14:32

14:32

Influencing through concise communication is a topic which comes up time and time again with my clients. In our coaching conversations, they tell me they want to sound professional, clear, to the point, and like a leader, so people listen and act. However they worry they end up speaking too much, or only think afterwards how they could have said it better, or see others who influence effectively, making it look so easy and natural. So is communicating concisely a natural-born talent which only some people have? I am a great believer that we all have the ability to increase our influence and drive impact through our words. Every person can learn this skill, with intentionality, planning and practice. What you will learn in this episode: Setting your intention to influence Exploring the motivations of others Identifying your vision of success What people need to hear vs. want to hear Creating your key idea The next step Resources: As you progress your career, your ability to influence and drive impact through your communication will make the difference for your project approvals, business results, your personal reputation and promotion opportunities. If you are looking to communicate like a leader for your next promotion, I am offering a limited number of complimentary communication assessments, meeting me for a free 30-minute session, where you can see where you need to focus your attention and develop. Contact me to claim your spot: https://culturecuppa.com/contact/Listen to Ep.44 'How to engage your senior stakeholders': https://culturecuppa.com/podcasts/how-to-engage-your-senior-stakeholders/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights/ Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
044 - How to engage your senior stakeholders 15:45

לפני 2 years15:45

15:45

As you progress your career, the way you engage senior stakeholders will not only be critical to delivering your objectives, projects and business results, but also impacts your personal reputation and opportunities to be promoted. However, I know from my coaching clients that issues can come up all too often, when you need to align stakeholders with different views or priorities, and in some situations this can lead to a lack of support, delaying or stopping projects, and even conflict. Stakeholder management starts with building trust through your intentional communication. What you will learn in this episode: Identifying your stakeholders Mapping your stakeholders to identify their role: inform, consult or involve Why early engagement of key stakeholders matters What you need to know from your stakeholders Creating the communication plan How to manage issues with stakeholders The importance of feedback Resources: As you progress your career, the way you engage senior stakeholders will not only be critical to delivering your objectives, projects and business results, but also impacts your personal reputation and opportunities to be promoted. If you are looking to communicate like a leader for your next promotion, I am offering a limited number of complimentary communication assessments, meeting me for a free 30-minute session, where you can see where you need to focus your attention and develop your skills further. Contact me to claim your spot: https://culturecuppa.com/contact/ Listen to Ep.025 'Listening – a radical decision': https://culturecuppa.com/podcasts/listening-a-radical-decision/ Listen to Ep.040 'Giving & receiving feedback': https://culturecuppa.com/podcasts/giving-and-receiving-feedback/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
043 - Amplify your verbal communication with your voice 14:10

לפני 2 years14:10

14:10

Your voice is a powerful tool which we can use for impact when speaking, whether for presentations, public speaking or talks. We need to know how to use it well and the techniques to use it more effectively, so you can amplify your voice as part of your communication and be heard. In today’s episode, learn how to amplify your verbal communication with these voice techniques. What you will learn in this episode: Verbal communication is cultural Pace & Pauses - why they matter Techniques for fast speakers Using pace & pauses for impact Choosing the energy of your voice to connect Techniques for changing the energy of your speaking Emphasise key messages Techniques for focus and clarity Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
042 - Communicating with vulnerability 16:51

לפני 2 years16:51

16:51

Vulnerability is a hot topic and seems to be spoken about everywhere. Leaders are being encouraged to be vulnerable with their teams for teams to be vulnerable with each other, and yet there is also a sense of wanting to be a leader. A client, who is a senior leader in their organisation, was recently asking me in coaching about vulnerability and how they found it challenging to know what it meant for them. They wanted to explore how they could be authentic in communicating with vulnerability in a way which was comfortable to them. That is why in today’s episode, I am sharing more on how you can communicate with vulnerability. What you will learn in this episode: Why is vulnerability important now How cultural differences impact how people express vulnerability What isn’t vulnerability The 3 levels of vulnerability Level 1 - Who are you Level 2 - What you do Level 3 - How you feel When you don’t feel comfortable to share Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
041 - Professional communication & culture for the UK 19:23

לפני 2 years19:23

19:23

When you are job searching, you want to communicate professionally and confidently in your interviews, and also when you start your new role. You want to know the key cultural dynamics so you can make a great impression and connect well with recruiters, managers and your new team when you start. These were the themes of a recent workshop I did for Roehampton University for their postgrad students. Although this was targeted at students in their early stages of career, I felt these themes were relevant for anybody job searching or establishing a new direction to their career in the UK today, and wanted to share topline insights here for everyone to benefit from! In today’s episode, we explore professional communication and culture for the UK. What you will learn in this episode: How much time is wasted in the workplace due to communication issues Communication matters for your career Key cultural principles for working in the UK Interpreting feedback in the UK: what you might hear, and what it really means Approach to writing professional emails Professional emails: common mistakes Resources: Message me if you are job searching, and want support for professional communication, CV writing, and interview practice for your next international job move: https://culturecuppa.com/contact Listen to Episode 040 'Giving & receiving feedback': https://culturecuppa.com/podcasts/giving-and-receiving-feedback Listen to Episode 019 'Effective, professional emails': https://culturecuppa.com/podcasts/effective-professional-emails Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
040 - Giving & receiving feedback 18:10

לפני 2 years18:10

18:10

Feedback is a gift, according to the old adage, and yet sometimes that gift is unwanted, rejected or causes problems we did not anticipate. We have to understand when we give feedback, this is our observation of the situation in the moment from our point of view. We may not be aware how our culture influences our perceptions of the context, the drivers, motivations and intentions, and that might mean that we do not see how others interpret the events either. Equally, culture will impact how the other person reacts to the feedback, and this can help us anticipate the conversations that come up. In today’s episode, we explore how to give and receive feedback. What you will learn in this episode: The purpose of feedback The role of culture when giving feedback Setting up the conversation Adapting your feedback approach with cultural intelligence How culture impacts how people react to feedback Best ways to approach receiving feedback Making sure feedback really lands with you Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact Listen to Episode 26 ‘Cultural Values, not stereotypes’: https://culturecuppa.com/podcasts/cultural-values-not-stereotypes Listen to Episode 25 ‘Listening, a radical decision’: https://culturecuppa.com/podcasts/listening-a-radical-decision Listen to Episode 22 ‘Making your non-verbal communication work’: https://culturecuppa.com/podcasts/making-your-non-verbal-communication-work Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
039 - How to have good conversations at work 14:47

לפני 2 years14:47

14:47

Collaboration tools are great for productivity and efficiency, and although we have more meetings than ever, they are becoming shorter on average and there seems to be less time to connect, get to know each other and have the human touch. The benefits of conversations are well researched for the individual- they can improve your mood, feeling of connection and belonging to a group, and can also be beneficial for career and productivity, especially when working across functions, departments and cultures. Conversations also have a great impact on teams including building trust, boosting morale and creating opportunities to learn something new about the world through another point of view. Social wellbeing is more important than ever, especially when working for the majority of time remotely and or in a hybrid way. Knowing how to create good conversations is a social skill, and some argue an art, in which we are losing our capabilities. I know that if we can make people feel at ease through our conversation and help them smile, we bring little moments of joy and connection to the world. In today’s episode, we explore how to have good conversations. What you will learn in this episode: The benefits of conversations for the individual and the team Set an intention Find space Demonstrate your listening Be curious about what you can learn Find the connectors Sharing reciprocity Ask for their opinion Observe their verbal and non-verbal communication Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

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038 - The Future of Work- working cross culturally 13:55

לפני 2 years13:55

13:55

“It is the long history of humankind... that those who learned to collaborate and improvise most effectively have prevailed.” - Charles Darwin Charles Darwin shared these words almost 200 years ago, speaking about ancient human history, and yet these words resonated with me when thinking about the future of work. The emphasis on our ability to collaborate and improvise is as true today, as it was 200 years ago, and in all our human evolution, and will be very much true as we move into a new era with AI impacts on the world of work. Today I share in this episode my views on the critical skills for working cross culturally in the future of work, which was part of my recent keynote for Roehampton University’s Global Leadership Programme for the Future of Work Conference. What you will learn in this episode: What is happening in the current moment The future of the work is now Navigating a culturally diverse world with AI Developing your human skills Cultural values: an inclusive language to explore differences The critical success factors for the future of cross cultural work Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels for your current role and future career: https://culturecuppa.com/contact Listen to Episode 033 on AI & staying relevant in the workplace: https://culturecuppa.com/podcasts/ai-and-staying-relevant-in-the-workplace Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
037 - Key blockers to communication confidence 17:56

לפני 2 years17:56

17:56

Do you worry about how you sound and come across at work? Do you feel like you’re not fully heard or visible? I often meet international executives who feel blocked in their communication confidence. They are on their journey to the next level and want to elevate and amplify their communication to leadership levels. They are knowledgeable, talented and expert at what they do. Yet somehow their communication confidence holds them back. Maybe this is you too? You want to build your confidence to speak up, talk clearly, concisely and with impact, and share your value as a next-level leader. Imagine speaking like the global leader you aspire to be. In today’s episode we’re talking about key blockers to communication confidence and strategies to deal with them. What you will learn in this episode: The key communication confidence blockers: You label and judge yourself The perfectionism trap Comparing yourself to others Avoidance and holding yourself back from opportunities The strategies to build your confidence to speak up and share your value as a next-level leader. Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact/ Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
036 - Inclusive communication for World Cultural Diversity Day 18:08

לפני 2 years18:08

18:08

World Cultural Diversity Day promotes dialogue and development and is on 21st May in 2023. I am grateful in my business that I get to work with a huge diversity of nationalities and cultures, from a range of almost 40 countries to date and my goal is to work with people from at least 100 countries! I am incredibly curious, which is why I love what I do. I help my clients to develop their communication and cultural skills, and yet I often learn as much about different cultures through our coaching and training together, which opens my world further. That’s why I want to talk about cultural diversity in today’s episode and share with you the key points from my masterclass I created for the STEMAZING Women Membership group, which encourages and supports women in STEAM careers to fulfil their potential. We all know, communication is key in building connected teams in every industry, so how do we communicate effectively in diverse teams with people from different backgrounds and cultures? Here I share the strategies to bring the best out of everyone at work through the simple things we say and do. What you will learn in this episode: Culturally diverse teams can experience communication challenges Cultural values can give us an inclusive language to discuss differences Why developing CQ Cultural Intelligence can help How we can become more inclusive with our communication approach Strategies to be more inclusive and become a cultural ally Resources: Message me if you are an international executive on their journey to the next level who wants to elevate and amplify their communication to leadership levels: https://culturecuppa.com/contact Listen to Episode 026: Cultural Values, not stereotypes: https://culturecuppa.com/podcasts/cultural-values-not-stereotypes Listen to Episode 028: The worst business jargon and what to replace it with: https://culturecuppa.com/podcasts/the-worst-business-jargon Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
035 - Handling conflict 15:00

לפני 2 years15:00

15:00

No matter how good your relationships are usually in your team, with your customers or external partners, conflict can happen, sometimes when we least expect it. So how do we handle this when relationships matter to us? I was part of a panel recently sharing my perspective on why conflict happens, how we can overcome it to achieve greater alignment and understanding, and the best practices for effective communication in conflict situations. We need to have the emotional intelligence and the cultural intelligence to find a way through professionally. Here I share my key insights and strategies for you to understand conflict and find the solutions. What you will learn in this episode: Why conflict happens Cultural values which influence our conflict styles How to listen and communicate to move through conflict Plan the conversation Listen with your eyes Build a communication bridge How team communication charters can help Resources: Discover more about our team Communication & Cultural Intelligence training programmes to explore solutions to resolve conflict in your team: https://culturecuppa.com/leaders-and-managers Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
034 - 7 Top Conversation Starters 14:59

לפני 2 years14:59

14:59

Imagine you’re at an informal networking event, conference or team event, where you don’t know anybody else. You’re by yourself, you walk in the room, you smell the coffee, and you hear laughter from groups already deep in conversation. How do you ease into mingling and socializing? How do you feel confident in opening the conversation, even if you are introvert? How do you feel relaxed, join a group and start? This is an action episode, so grab some paper, take notes and put this into action! What you will learn in this episode: Overcoming the fear - the goal of starting a conversation How to prepare 7 top conversation starters for you to try Open ended questions How to share about yourself Focusing on how you can help others Resources: Discover more about our Communication Confidence coaching programme to elevate your conversations and networking impact: https://culturecuppa.com/individuals Listen to episode 23: Networking Conversation Strategies: https://culturecuppa.com/podcasts/networking-conversation-strategies Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
033 - AI & staying relevant in the workplace 13:53

לפני 2 years13:53

13:53

How can we maintain a uniquely human edge in this period of rapid evolution of ChatGPT and AI? How do we remain relevant and offer a compelling difference in the workplace compared to AI? How do we communicate, connect and create in this new world? I was part of a panel recently, sharing and listening to the latest perspectives on the human difference in AI and what skills are essential for our future careers. In today’s episode I share my own perspective on why communication and cultural intelligence skills will keep us relevant and why. What you will learn in this episode: Change is not tomorrow, it’s now What humans can uniquely offer How we will build and demonstrate trust What are the human skills that will keep us relevant Why the difference is in our communication skills The role of culture in emotional intelligence Resources: Explore our Communication and CQ cultural intelligence programmes for teams: https://culturecuppa.com/leaders-and-managers Listen to episode 25 on listening: https://culturecuppa.com/podcasts/listening-a-radical-decision Listen to episode 22 on non-verbal behaviour: https://culturecuppa.com/podcasts/making-your-non-verbal-communication-work Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
032 - What makes a good global leader? 12:36

לפני 2 years12:36

12:36

There tends to be a universal view of leadership, and that a good leader has a pre-defined set of skills and characteristics. However, the way people want to be led as a team may vary from culture to culture. What has worked for you as a leader in the past may not transfer across, and there may be issues when you relocate or start a new role heading up a diverse team based in different countries. In today’s podcast episode we explore different approaches to leadership, and how cultural values impact a team’s view of good leadership, and the CQ cultural intelligence strategies you can use to be more effective. What you will learn in this episode: The different styles of leadership Cultural values which impact expectations of leadership Your CQ Cultural Intelligence approach to leadership Strategies to adapt your leadership style Resources: Explore our CQ cultural intelligence assessments and training for leaders: https://culturecuppa.com/leaders-and-managers Episode 026: Cultural Values, not Stereotypes: https://culturecuppa.com/podcasts/cultural-values-not-stereotypes Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
031 - Is it appropriate to interrupt? 19:29

לפני 2 years19:29

19:29

How do you feel about being interrupted when you’re speaking? When do you feel it is appropriate to interrupt others? Apparently we only wait 17 seconds on average in a conversation before interrupting. And yet you may feel frustrated, when you are interrupted yourself. In this episode we explore if it is appropriate to interrupt others, and strategies to manage being interrupted when we are speaking in meetings. What you will learn in this episode: Why people interrupt Is it ever OK to interrupt others? Your CQ cultural intelligence and understanding others’ interruptions How to interrupt appropriately Strategies to stop others from interrupting you Resources: Discover more about our individual coaching programme, 9 steps to communication confidence: https://culturecuppa.com/individuals Explore our CQ cultural intelligence assessments and team training: https://culturecuppa.com/leaders-and-managers Listen to episode 22: Making your non-verbal communication work: https://culturecuppa.com/podcasts/making-your-non-verbal-communication-work Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
030 - We don't have to agree 9:52

לפני 2 years9:52

9:52

What happens when you disagree with others? Sometimes we feel we have to prove that we and our ideas are right and the other person is wrong. You might keep putting forward new arguments to support your idea and to gain support. And yet what happens? You keep meeting resistance and counter-arguments back! Like magnets we might end up constantly repelling each other, finding no way through, digging deeper into our ‘them’ and ‘us’ camps. Sound familiar? We don’t always have to agree with each other, and yet we should attempt to see the person in front of us and understand where they are coming from. When we do, then we understand better their views, their drivers and motivations, and it might lead to a way through, even if we still disagree. What you will learn in this episode: Disagreeing starts with good listening Don’t assume you know or understand How empathy helps us disagree The difference CQ (cultural intelligence) can make Clarify to check we have heard their views Finding a common objective Start small to move forward Resources: Discover more about our individual coaching programme, 9 steps to communication confidence: https://culturecuppa.com/individuals Explore our CQ cultural intelligence assessments and team training: https://culturecuppa.com/leaders-and-managers Listen to episode 25: Listening- a radical decision: https://culturecuppa.com/podcasts/we-dont-have-to-agree Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
029 - Public speaking confidence 11:49

לפני 2 years11:49

11:49

Standing up and sharing our voice is a key part of being heard, whether you run your own business or work in a company, and yet this is a major fear many people experience. I sometimes describe this fear as communication stress, which causes anxiety and can stop us from putting ourselves forward and showing our full potential. Most of us want to move through this and find a way to get more comfortable with being uncomfortable so we can speak up. Here I share my learnings of what can help us. What you will learn in this episode: Discover why confidence for public speaking is like a bowl of spaghetti, not an on/off switch. Before you start: How to plan to keep it simple with your plan The importance of your energy Your non-verbal communication Communication agility, not perfectionism What to do when you get stuck when talking Resources: Discover more about our individual coaching programme, 9 steps to communication confidence: https://culturecuppa.com/individuals Listen to episode 11: https://culturecuppa.com/podcasts/simple-clear-communication Listen to episode 22: https://culturecuppa.com/podcasts/making-your-non-verbal-communication-work Watch the Amy Cuddy TED talk: https://www.ted.com/talks/amy_cuddy_your_body_language_may_shape_who_you_are/no-comments Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
028 - The worst business jargon and what to replace it with 16:39

לפני 2 years16:39

16:39

Are you aware of the amount of business jargon and buzzwords that you and your team use? Are they helpful to your communication? Do they add value to what you are saying? Jargon in theory is a shortcut, a way to explain what you mean, often using a metaphor or image, to help illustrate the point. But the question is why did we start using them and do they make us sound more professional in our communication? My view is that jargon can be confusing, exclude team members, especially in multicultural and multilingual teams, and does not add clarity to our communication. So what should we use as an alternative? What you will learn in this episode: The problem with jargon and buzzwords How jargon can create challenges to creating a culturally inclusive team The 10 worst example of jargon and buzzwords What these phrases actually mean What to say instead of jargon Strategies to encourage your team to stop using jargon in their communication Resources: Discover more about our individual coaching programme, 9 steps to communication confidence: https://culturecuppa.com/individuals Listen to episode 20: https://youtu.be/YN9kDOKb2B0 Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
027 - Birthday gratitudes 14:13

לפני 2 years14:13

14:13

20th March is the UN International Day of Happiness. The call for the day is that we can create a happier and kinder world together by adopting a simple, daily practice: Be mindful Be grateful Be kind In our world today, we definitely need this more than ever. It also got me thinking how this relates to my business, as it happens to be my 8th business birthday this week. In these episodes I usually share my strategies, tips, skills and ideas for you and your team to improve their communication skills and cultural intelligence capabilities. This episode is going to be different today, and I’ll share 8 things I am grateful for, a more personal insight into my world, how I work and live. What you will learn in this episode: Culture Cuppa’s 8th business birthday 8 things I am grateful for in my business and personal life What’s important to me Who and what I value How I work How I live my life How I think about life What I am grateful for, now and in the future Resources: Share with me what you are grateful for, who and what you value: https://culturecuppa.com/contact Special offer: book a 1-hour intensive coaching session with me, for £188 instead of £350. Choose any communication or CQ topic: https://bit.ly/8th-offer Lynne Stainthorpe (Strategic Marketing and Brand Consultant) at Big Idea Brand Marketing: www.big-idea.biz Karen Black (Website Consultant) at Hubfizz: www.hubfizz.uk Sarah Szekir-Papasavva (Virtual Assistant) at Apt Virtual Assistance: www.aptva.com Morena Fiore (SEO Specialist) at Morena Fiore Digital: www.morenafiore.com Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
026 - Cultural Values, not stereotypes 15:25

לפני 2 years15:25

15:25

“Knowledge about other cultures will make the difference. I only need to know what people from the {fill in the culture} do in this situation. For example, how they start meetings, do small talk, make presentations, negotiate and give feedback.” Awareness about other cultures is powerful to help us in culturally diverse situations, and yet we are all also individuals, shaped by our personal contexts. So how do we balance this? How do we increase cultural awareness without stereotyping and recognise how individuals prefer to communicate and interact with us, when they may have a multitude of cultural influences? In today’s episode we explore what we mean by cultural values, and how to use them as part of a culturally intelligent approach to working with others across borders and in culturally diverse teams. We will look at some examples of cultural values and how to use them as a starting point to apply our cultural intelligence to make strategies and turn these into actions that make a difference. What you will learn in this episode: What do we mean by culture How cultural values can help us in culturally diverse contexts Examples of cultural values in action Cooperative - competitive - how to achieve results Low Context - high context communication style Monochronic - polychronic focus- how like to work with priorities Cultural values as a starting point and how to apply them for a more culturally intelligent approach Resources: Explore our Cross Cultural success team training workshops to support your team to work more effectively with each other: https://culturecuppa.com/leaders-and-managers Listen to episode 16: 5 big ideas for 2023 in communication & CQ: https://culturecuppa.com/podcasts/5-big-ideas-for-2023-in-communication-and-cq Listen to episode 5: The CQ Cultural Intelligence positive impact: https://culturecuppa.com/podcasts/the-cq-cultural-intelligence-positive-impact Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
025 - Listening - a radical decision 15:02

לפני 2 years15:02

15:02

Listening is a radical decision. Did you learn how to listen at school? We forget sometimes that hearing is one of our senses, and listening is a skill. We might have been told to ‘be quiet and listen’, however not actually taught how. In our busy world, focused on delivering at speed and with efficiency by multitasking, we are judged by what we say. So to listen properly requires a radical decision to do something different. Even if we think our role is to be a good speaker, true communication happens when there is listening and speaking. Listening is a skill, which requires time, patience and an ability to tune our ears. To be told you are a good listener is a great compliment. So how do we listen better? What makes the difference? What you will learn in this episode: What is Hearing, what is listening - the radical decision to listen Create the pause to listen Start with your intent Suspend judgment & assumptions What is intelligent listening When they pause Check understanding What conversation do they want to have Resources: Discover more about our individual coaching programme, '9 steps to communication confidence': https://culturecuppa.com/individuals Listen to Episode 22, 'Making your non-verbal communication work': https://www.culturecuppa.com/podcasts/making-your-non-verbal-communication-work Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
024 - The new rules of meetings 16:40

לפני 2 years16:40

16:40

According to the Harvard Business Review research, a vast majority, 92% of employees consider meetings costly and unproductive. Although the pandemic years have led to shorter meetings, the same research says that the number of meetings overall have increased +13.5%, leading to even more ‘Zoom fatigue’ and technostress. In 2023, it’s not just business as usual, and meetings have fundamentally changed forever- whether in person, fully virtual or in hybrid mode. This is the perfect time to shake things up and do things differently in your meetings so you as a team are productive and achieve better outcomes. Remember less is more. 6 people in a 1-hour meeting = 6 committed people hours! Don’t just put up with disengaging meetings, that don’t add value and suck you and your team’s time and energy. Here are my new rules of meetings. What you will learn in this episode: Clarifying the purpose of your meeting Making sure a meeting is the best format Getting the right people there Identifying your meeting objectives Key actions and next steps Planning time Designing your meeting for the conversation How to ensure productive outcomes after the meeting Resources: Explore our team communication programmes to learn more how you could work more productively in meetings: https://culturecuppa.com/leaders-and-managers Listen to episode 16 '5 big ideas for 2023 in communication & CQ': https://youtu.be/7_EskKuJOiY Listen to episode 4: 'Global Team Communication that works': https://youtu.be/tj3ccflKUdc Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
023 - Networking conversation strategies 15:34

לפני 2 years15:34

15:34

Are you a networking fan? A surprising number of people say they’re not! They find it awkward and don’t know how to build the conversation, balance what we want to talk about, close the conversation and then appropriately follow up. Even if it’s for internal events, I know that some of you find this challenging and find yourself putting on your ‘networking’ persona, rather than connecting authentically and having conversations that genuinely build relationships. What you will learn in this episode: Why network - what’s the real purpose Cultural values which can impact our networking success Getting into the conversation Balancing the chat and what you want Non-verbal communication in networking Conversation exit strategies Closing the conversation and follow up appropriately Resources: Discover more about our programme, 9 steps to communication confidence, to fast-track your communication when working in English: https://culturecuppa.com/individuals Explore our team communication programme for global teams: https://culturecuppa.com/leaders-and-managers Listen to episode 22 here: https://youtu.be/ornx90GxX6o Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
022 - Making your non-verbal communication work 18:18

לפני 2 years18:18

18:18

How often do you notice others’ non-verbal communication? How aware are you of your own non-verbal communication? When speaking, we tend to plan what we will say, the content, and the actual words we will use, however, if we don’t pay attention to our non-verbal communication, then we are missing key ways to engage, connect, build our presence and emphasise what we say. It’s not only what you say that is important, but how you say it. Body language, the element most people think of, is one part of this, but not the only non-verbal communication dynamic we have to play with. So what are the key elements of non-verbal communication and how can we create more impact? What you will learn in this episode: Why non-verbal communication is important Non-verbal communication in virtual What and how best to adapt our communication style Visibility and presence Body language Facial expressions and eye contact Hand gestures What you wear Tone of voice Ways to improve and learn Resources: Get your free resource Keys to Communication Confidence: https://culturecuppa.com/confidence Discover more about CQ cultural intelligence assessments and training: https://culturecuppa.com/leaders-and-managers Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com Watch Episode 16 here: https://youtu.be/7_EskKuJOiY…

Cultural Communication Confidence

1
021 - Handling difficult conversations 14:57

לפני 2 years14:57

14:57

Difficult conversations. How do you feel about them? They may not be easy, especially when it involves giving negative feedback to someone. Emotions can run high and our response might be to avoid the conversation altogether, at least for a while. Or alternatively, we may run into it too quickly, when emotions are still high, to get it over with. There is no 1 way which works for every situation because every person and context is different, however I share here today a way to approach, prepare and engage in difficult conversations that could help. What you will learn in this episode: How to handle difficult conversations when emotions are high How to approach and prepare the conversation Conversation strategies Avoiding blame Staying open to different viewpoints Focusing on actions and desired future change Resources: Get your free resource Keys to Communication Confidence: https://culturecuppa.com/confidence Explore our team communication programme for global teams: https://culturecuppa.com/leaders-and-managers Discover more about our programme, 9 steps to communication confidence, to fast-track your communication when working in English: https://culturecuppa.com/individuals Learn more about our team training programmes in communication: https://culturecuppa.com/leaders-and-managers Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
020 - Overcoming team cultural & communication challenges 14:50

לפני 2 years14:50

14:50

When working in multilingual and multicultural global teams we can experience situations where a few voices dominate in meetings, while others are quiet. If we do not fully understand the cultural and communication challenges that individuals may experience, it can lead to frustrating, unproductive meetings. As team and project leaders, we need to use our cultural intelligence (CQ) to consider and adapt to include people and hear from everyone, rather than relying only on the familiar and usual ways to run meetings. Today we will explore the specific challenges that can come up, the cultural values which explain why they happen, and the strategies that could support the team to overcome them. What you will learn in this episode: Key cultural and communication challenges that global teams can experience Speaking up and why our current approaches don’t work Humour & fast speech The issues with idioms & expressions Being mindful of culture references Strategies to overcome the cultural and communication challenges Resources: Get your free resource Keys to Communication Confidence: https://culturecuppa.com/confidence Discover more about CQ Cultural Intelligence assessments and training: https://culturecuppa.com/leaders-and-managers Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com Watch Episode 16 here: https://youtu.be/7_EskKuJOiY Watch Episode 17 here: https://youtu.be/vMh-YQ9qRng…

Cultural Communication Confidence

1
019 - Effective, professional emails 16:42

לפני 2 years16:42

16:42

Do you know how to get your emails right when it really matters? Are they being opened and cutting through? And are you achieving your project and work goals successfully through email? We might use plenty of quick messenger tools these days for working with our colleagues and co-workers, such as Teams, Google, Slack or Trello, but we also need to know how to put together a professional email that influences others to do something for us in response. Today I will share the best ways to create effective, professional emails which have impact and will get your team to reply and take action. What you will learn in this episode: Why email What is your relationship currency with the recipient Make sure your emails are opened and read Making your email action-orientated The importance of relationship-building through email How to cut through and be clear in your emails Copying in others into emails- Be ‘cc’ and ‘bcc’ aware Resources: Get your free resource Keys to Communication Confidence: https://culturecuppa.com/confidence Discover more about our programme, 9 Steps to Communication Confidence, to fast-track your communication next year: https://culturecuppa.com/individuals Learn more about our team training programmes in communication: https://culturecuppa.com/leaders-and-managers Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
018 - Why do we need small talk? 14:28

לפני 2 years14:28

14:28

Why do we need all this small talk? Research shows the importance of informal conversations for virtual and hybrid meetings, and how it can make the difference for teams, how they work and their overall project and performance success. However, small talk isn’t comfortable for, or even valued, by everyone. This is a great example of cultural dynamics at play, and how what may seem obvious and natural for one culture, is not for others. For me, small talk isn't actually small. It's actually 'human talk' where we are looking to create a personal connection which can build a relationship. In today’s episode, learn more about the importance of small talk and informal conversation, and top tips for connecting. What you will learn in this episode: How small talk supports a communication strategy for your meetings The research that supports why small talk and informal conversations are critical for success when working together in virtual and hybrid meetings Small talk is cultural How to rethink and approach small talk My top tips for small talk connection and successfully creating rapport with others Resources: Get your free resource Keys to Communication Confidence: https://culturecuppa.com/confidence Discover more about our programme, 9 Steps to Communication Confidence, to fast-track your communication next year: https://culturecuppa.com/individuals Learn more about our team training programmes in communication: https://culturecuppa.com/leaders-and-managers Sign up to receive future episodes of the podcast as soon as they are released: https://culturecuppa.com/get-free-insights Watch Episode 16 here: https://youtu.be/7_EskKuJOiY Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Email me: victoria@culturecuppa.com Website: https://culturecuppa.com…

Cultural Communication Confidence

1
017 - Humour in your communication 12:50

לפני 2 years12:50

12:50

January can be a tough month after the excitement of the holidays and Blue Monday, the 3rd Monday in January known as ‘the most difficult day of the year’, is coming soon. So we all need some humour this month. I am a great believer in the power of humour, and for me it's a great way in business to build warm connections with others and create a good atmosphere for communication and working together. Humour is universal and can cross cultures, as long as we are mindful of making our humour inclusive and enjoyable for everyone, not just for a few insiders. In this episode I share my key humour tips for connection: What you will learn in this episode: Why humour matters in business How to make your humour inclusive in cross-cultural teams Key humour tips for connecting with others You’re aiming for creating a smiles, not planning a comedy show Be yourself and be human- best way to connect Humour can be used to lighten the mood, even in the most serious and challenging situations It’s not just what you say: Humour in your non-verbal and verbal communication Understatement for humour Using irony Making fun of yourself Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Discover more about our leaders’ programme, 9 Steps to Communication Confidence, to fast-track your communication next year: https://bit.ly/victoria-discovery-call Sign up to receive future episodes of the podcast as soon as they are released: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
016 - 5 big ideas for 2023 in communication & CQ 13:43

לפני 2 years13:43

13:43

Happy New Year! Hope you had a great time over the holiday season, and started the year well. As we kick off this January, we’re focusing on the big ideas for 2023 in communication and cultural intelligence. I will share with you the top 5 big areas to know about for you and your team, including key trends in communication and cultural intelligence. Plus I will give you the key questions to ask yourself, so you can put these trends into action to make sure you’re communicating and connecting at your best to support your performance, business and career objectives this year. What you will learn in this episode: The 5 big ideas for 2023 in communication and CQ Global teams will succeed when they build an equal share of voice for all A communication strategy for virtual and hybrid Cultural intelligence, not just awareness, will make the difference The new rules for meetings Connection through your non-verbal communication Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Discover more about our leaders’ programme, 9 Steps to Communication Confidence, to fast-track your communication next year: https://bit.ly/victoria-discovery-call Talk to me about our team training programmes in communication and cross-cultural training: victoria@perfectcuppaenglish.co.uk Sign up to receive future episodes of the podcast as soon as they are released: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
015 - How to fast-track your communication in 2023 14:48

לפני 2 years14:48

14:48

As we are coming to the end of the year, it’s a good time to stop and reflect on your current communication performance. Just like any other performance-related activity, it’s important to check in regularly with what you are doing and how you can improve. The end of the year is a natural time to do this, so you can put together your action plan and get off to a quick start in the New Year. Today we are talking about how to fast-track your communication in 2023. What you will learn in this episode: Reminder: Why you should do a performance review for your communication Get feedback & insights to build the plan How to establish your goals for 2023 What is important in an action plan Taking the first step Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Discover more about our leaders’ programme, 9 Steps to Communication Confidence, to fast-track your communication next year: https://bit.ly/victoria-discovery-call Sign up to receive future episodes of the podcast as soon as they are released: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
014 - Your communication performance review 14:20

לפני 2 years14:20

14:20

As we are coming to the end of the year, it’s a good time to stop and reflect on your current communication performance. Just like any other performance-related activity, it’s important to check in regularly with what you are doing and how you can improve. The end of the year is a natural time to do this, so you can put together your action plan and get off to a quick start in the New Year. Here is how you can do your own performance review. What you will learn in this episode: Why you should do a performance review for your communication Planning the review Key questions for self-reflection How to gather insights & feedback Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Discover more about our leaders’ programme, 9 Steps to Communication Confidence, to fast-track your communication next year: https://bit.ly/victoria-discovery-call Sign up to receive future episodes of the podcast as soon as they are released: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
013 - Roadmap to presentation success 11:33

לפני 2 years11:33

11:33

How do you plan and write a presentation? Open up PowerPoint or google slides, and start writing? The problem is we often spend too much time writing, designing and fiddling with the slides, without planning the messaging, story or the communication flow. In today’s episode you will discover how to plan your next presentation in 15 minutes to make sure it’s clear, persuasive and your audience listens. All you need is some post-it notes and the roadmap I’m about to share with you. What you will learn in this episode: Key questions to ask yourself before you start writing your presentation Identifying your key messages Building the story Introduction to the Roadmap structure Writing the slide deck Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Find out about our training & coaching for communication: https://bit.ly/victoria-discovery-call Sign up to receive future episodes of the podcast as soon as they are released: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
012 - How to get around ‘no’ 11:52

לפני 2 years11:52

11:52

I am sure you have experienced challenging communication situations. When somebody seems determined to see the problems with your idea. The answer is leading to a ‘no’ or they’re only seeing the downside. They seem close-minded to the possibilities. Is there any way to get around a ‘no’? I believe we can get around this by building communication bridges that will connect you and to find a solution which works. What you will learn in this episode: What are communication bridges How to build a bridge with your communication: Your non-verbal communication and body language Exploring the objections The common goal Your innovation mindset to find a solution Next steps Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence Find out about our individual coaching programme 9 Steps to Communication Confidence: https://perfectcuppaenglish.co.uk/9-steps-communication-confidence Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa Instagram: https://www.instagram.com/perfectcuppa Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk…

Cultural Communication Confidence

1
011 - Clear, simple communication 13:50

לפני 2 years13:50

13:50

When you’re planning a presentation or leading a key meeting, you want your message to come across clear and simply, so that people listen and know what to do next. In this action episode, get yourself a piece of paper, listen in and do the exercises as I talk. I will show you how to plan simple, clear communication in less than 5 minutes. What you will learn in this episode: The advantages of clear, simple communication The key questions to map out what you will say The time test How to review and improve Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Find out about our individual coaching programme 9 Steps to Communication Confidence: https://perfectcuppaenglish.co.uk/9-steps-communication-confidence/ Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
010 - Your confidence journey 13:21

לפני 2 years13:21

13:21

Where are you on your confidence journey for communicating? Do you recognise your comfort zone when communicating in different contexts and with different groups of people? Learn the action steps to build confidence as you move forward on your own journey. What you will learn in this episode: Why building confidence is like the marathon The problem with ‘I am not a confident communicator’ Confidence is a journey The confidence action plan A new confidence identity Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Find out about our individual coaching programme 9 Steps to Communication Confidence: https://perfectcuppaenglish.co.uk/9-steps-communication-confidence/ Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
009 - What's your communication style? 11:13

לפני 2 years11:13

11:13

Do you know how you prefer to communicate? Do you have insights into how others communicate? What happens when you work with others who are different to you in their communication style? Do you know how and what to adapt to build better conversations in your meetings? Learn about the key communication styles and how they can help you to have a better connection with your team. What you will learn in this episode: The MiND 4 key thinking preferences which form the basis of how we communicate Why challenges come up when we communicate with people with different thinking preferences How these insights can help us build good conversations in meetings and connect better Ways for you to adapt your communication style Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Find out about the MiND 4 thinking preferences and discover you and your team's communication styles: victoria@perfectcuppaenglish.co.uk Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
008 - How to improve your cultural intelligence 13:55

לפני 2 years13:55

13:55

CQ (cultural intelligence) is powerful and it can make the difference between success and failure when working globally, leading multicultural teams and with international customers. So how can we increase our CQ capabilities and be more successful? Today I share my starter ideas for developing your own and your team’s CQ skills, so you can feel the cultural intelligence difference for your business. What you will learn in this episode: What is CQ (cultural intelligence) and what it isn’t The impact of low and high CQ in your team and business How to increase your CQ Ideas to put into practice Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Find out about my CQ assessments and cultural training: victoria@perfectcuppaenglish.co.uk Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
007 - Stop perfectionism with communication agility 12:34

לפני 2 years12:34

12:34

I used to be a perfectionist and I know this held me back in the past with my communication. That’s until I developed communication agility, a mindset approach I created to make the difference to my communication confidence in my meetings and presentations. Discover in this episode all about communication agility and how you can develop it to help you to communicate confidently, speak with the flow of the conversation, and express yourself fully and naturally. What you will learn in this episode: Why perfectionism in communication is holding you back in your career The secret of good communication My communication agility mindset approach Actions to develop communication agility Putting it into practice Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Find out about our programme, 9 steps to communication confidence: https://perfectcuppaenglish.co.uk/9-steps-communication-confidence/ Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
006 - Do I have to be an extrovert to present confidently 12:38

לפני 2 years12:38

12:38

I often get asked this question by my clients: Do I have to be an extrovert to present confidently? They observe that confident presenters are the extroverts, they share their views, sound persuasive, make it look easy and can handle any question or issue, no matter what comes up. So do you have to be an extrovert to be a good presenter? I believe anybody can be a confident presenter, introvert or extrovert, and here is why. What you will learn in this episode: The confident presenter myth Are you extrovert, introvert… or ambivert? Actions to help you feel more confident in presentations Your key messages Energy and body language Opening and closing Handling Questions Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Amy Cuddy's TED Talk 'Your body language may shape who you are': https://www.ted.com/talks/amy_cuddy_your_body_language_may_shape_who_you_are Find out about my 9 Steps to Communication Confidence: https://perfectcuppaenglish.co.uk/contact/ Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
005 - The CQ Cultural Intelligence positive impact 13:32

לפני 3 years13:32

13:32

In a global world, we need to understand how to work productively together, how we interact effectively in a diverse cultural context, and create positive conversations that mean meetings flow, team spirit and collaboration are high, projects progress and results are delivered, internally and externally. Cultural Intelligence (CQ) is the difference that can deliver these positive outcomes and stop frustrated teams wasting time in meetings that don’t achieve their key goals. What you will learn in this episode: Why we need CQ Cultural Intelligence The CQ framework from the Cultural Intelligence Centre The positive impact of the key cultural factors: CQ Drive CQ Knowledge CQ Strategy CQ Action Resources: Get your free resource Keys to Communication Confidence: https://perfectcuppaenglish.co.uk/confidence/ Find out about my CQ assessments and cultural coaching: victoria@perfectcuppaenglish.co.uk Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
004 - Global Team Communication That Works 17:31

לפני 3 years17:31

17:31

When you’re leading a global team, making communication work well in your meetings isn’t always easy. And if you are working in the global team, you may not feel you are able to speak up and contribute in the way you want. Some team members remain quiet, others dominate, and it can be hard to make sure everybody is heard and has the chance to share their views, which can lead to frustrations, and in some cases, project delays. So how do you make communication work in global teams? What you will learn in this episode: Obstacles which often come up when communicating in multilingual & multicultural teams. The common myths of working in global teams. Why these challenges come up. The communication charter and how it can help. Meeting approaches to be more inclusive and open, so that everybody can contribute. How to know that you are making a difference. Resources: Get your free resource Keys to Communication Confidence: http://perfectcuppaenglish.co.uk/confidence/ Find out about our Global Team Communication programme: victoria@perfectcuppaenglish.co.uk Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
003 - Strategies to Speak Up 14:17

לפני 3 years14:17

14:17

Today is all about speaking up at work when we lack confidence. Meetings and presentations may feel challenging for you, because you need to influence senior stakeholders and leaders. In meeting discussions, you don’t feel able to contribute in time, and you miss the gap to add a valuable point of view, as the conversation has moved on. You feel frustrated because you are unable to fully demonstrate your knowledge, insights and personality. You want to speak up confidently. This is how. What you will learn in this episode: Why it’s challenging to speak up when you’re working in English What’s limiting you from feeling more confident My strategies for you to action, so you can speak up confidently in your next meeting. Resources: Get your free resource Keys to Communication Confidence: https://bit.ly/keys-confident-communication Find out about my programme for individuals, 9 steps to communication confidence: https://perfectcuppaenglish.co.uk/contact/ Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/…

Cultural Communication Confidence

1
002 - Why Culture Matters For Your Business 9:31

לפני 3 years9:31

9:31

Have you ever experienced a team or customer meeting where you thought what others were saying or how they were behaving was ‘rude’, ‘difficult’, or ‘not professional’? Did you really understand what was going on, or did you waste your valuable time, with frustrating conversations and project delays? The cultures we spend the most time in have a great influence on how we see the world and how we do things. What you will learn in this episode: Why culture matters in business Our cultural glasses How cultural intelligence can boost your performance and results How do we become more culturally intelligent? The impact of cultural intelligence Resources: Get your free resource Keys to Communication Confidence: https://bit.ly/keys-confident-communication Find out about my Cross-Cultural training programmes: victoria@perfectcuppaenglish.co.uk Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/ Find out about my programme for individuals, 9 steps to communication confidence: https://perfectcuppaenglish.co.uk/contact/…

Cultural Communication Confidence

1
001- How Does Communication Help My Career 13:22

לפני 3 years13:22

13:22

How do you get to the next level in your career? Communication is a critical part of this- what you say, how you say it, communicating with confidence in English and showing you can influence, create impact and develop relationships in your global team, and externally with customers. What you will learn in this episode: Why communication makes the difference in your career What is the communication gap and when does it come up How to start bridging the communication gap Developing your action plan Keeping motivated to work on your communication challenges Resources: Get your free resource Keys to Communication Confidence: https://bit.ly/keys-confident-communication Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/ Find out about my programme for individuals, 9 steps to communication confidence: https://perfectcuppaenglish.co.uk/contact/…

Cultural Communication Confidence

1
000 - Welcome to Cultural Communication Confidence 12:02

לפני 3 years12:02

12:02

You are an ambitious, global leader who lacks confidence in communicating in English, working virtually in global teams, or who has relocated to the UK or another English-speaking country. You feel anxious and stressed in meetings and presentations with senior managers because you struggle to express yourself clearly, concisely and persuasively. You are the leader of a global team working virtually, building business with English-speaking customers. You’ve seen and experienced the challenges of cultural misunderstandings & miscommunications, that can cause frustration internally in the team, and could result in lost business. What you will learn on Cultural Communication Confidence: Practical communication skills, strategies and tips that you can take away and activate straight away to improve your communication in meetings and presentations. How to build your confidence mindset when communicating in English. What is cultural intelligence and how it can make the difference to your results, performance and career success. Communicating for impact, especially with customers and senior stakeholders. How to build your influence. Inclusive communication that works in global teams. Resources: Get your free resource Keys to Communication Confidence: https://bit.ly/keys-confident-communication Sign up for free insights: https://bit.ly/PerfectCuppaBlog Follow me on LinkedIn for more strategies, skills and tips: https://www.linkedin.com/in/victoria-rennoldson Facebook: https://www.facebook.com/Perfectcuppa/ Instagram: https://www.instagram.com/perfectcuppa/ Email me: victoria@perfectcuppaenglish.co.uk Website: https://perfectcuppaenglish.co.uk/ Find out about my programme for individuals, 9 steps to communication confidence: https://perfectcuppaenglish.co.uk/contact/…

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