Exclusive Interview with UHAUL's CEO - Joe Shoen

Small Business Insights with Laura Fisher

Meet Joe Shoen, CEO of UHaul. Joe is businessman who has successfully disrupted the rentals industry, helping to cement U-Haul as an iconic brand that continues to expand after 77 years.
U-Haul is about helping all small businesses succeed and has built their authorized dealer network on that premise. Tens of thousands of authorized dealers have grown their business as a result of their relationship with U-Haul.
Today, Joe Shoen still makes visits to many U-Haul locations, works around the clock, and takes calls from customers directly. Mr. Shoen believes “service comes before profit, you’ve got to serve the customer, if you expect profit. You can’t tell the customer you need profit today – they want SERVICE.”
It was a pleasure to speak to Joe and hear his story. He can be reached at uhaul.com. If you want more information about being a SERVICE PROVIDER, look up your local uHaul Center and ask for their Area Field Manager.
If you liked today's show - please let Laura know by either contacting her at [e-mail] or give her a great review. Also, if you know of someone who would be an inspiring guests, let her know… even if it's you. Until then… "You better be Up to something!"

SPONSORED BY: Business E Suites in Sugar Land, TX. https://businessesuites.com/ Perfect place to grow your business. 281-862-3150.

If you liked today's show - please let Laura know by either contacting her at [e-mail] or give her a great review. Also, if you know of someone who would be an inspiring guests, let her know… even if it's you. Until then… "You better be Up to something!"