Manage episode 334000729 series 2815361
What's up everyone and welcome to The Corporate Bartender!
Today's show just is a great one! We are stoked to have Steve Curtin on the program!
If you don't know Steve, today's your lucky day!
He is the author of the bestselling book Delight Your Customers and is a globally known expert and speaker on customer service management and leadership. He was rated fourth by Global Guru in its annual listing of the top 30 customer service experts in the world. He's worked with companies like Carnival Cruise Line, NAPA Auto parts, and TJ Maxx, and he spent a career in hospitality at Marriott Hotels. His new book IS The Revelation Conversation: Inspire Greater Employee Engagement by Connecting to Purpose and we're gonna get all into purpose today.
This isn't 'soft and fluffy' this is about employees and customers, and I think you're gonna dig it!
If you want to skip straight to the interview, 3:01 is your spot!
0:00 - Show Open
1:00 - Titles
1:27 - Kickoff
3:01 - Steve Curtin Interview
55:35 - Funny Things, Good Feels, SemiQuarantine Cocktail & Wrap