How to Create a Policy and Process for Ending Toxic Client Relationships

The Digital Project Manager

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Project Management

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תוכן מסופק על ידי Galen Low and Kelsey Alpaio, Galen Low, and Kelsey Alpaio. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Galen Low and Kelsey Alpaio, Galen Low, and Kelsey Alpaio או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

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How To Replace A $100,000+ Salary Within 6 MONTHS Through Buying A Small Business w/ Alex Kamenca & Carley Mitus 57:50

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Alex (@alex_kamenca) and Carley (@carleymitus) are both members of our Action Academy Community that purchased TWO small businesses last thursday! Want To Quit Your Job In The Next 6-18 Months Through Buying Commercial Real Estate & Small Businesses? 👔🏝️ Schedule A Free 15 Minute Coaching Call With Our Team Here To Get "Unstuck" Want to know which investment strategy is best for you? Take our Free Asset-Selection Quiz Check Out Our Bestselling Book : From Passive To Passionate : How To Quit Your Job - Grow Your Wealth - And Turn Your Passions Into Profits Want A Free $100k+ Side Hustle Guide ? Follow Me As I Travel & Build: IG @brianluebben ActionAcademy.com…

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MP3•בית הפרקים

Host Galen Low is joined by agency expert Melissa Morris to discuss when and how to fire a client, along with strategies for protecting your team and business. Tune in to learn how to navigate tough client dynamics and set your agency up for success.

Resources from this episode:

Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Melissa on LinkedIn
Check out Agency Authority
Book a free discovery call with Melissa

פרקים

1. How to Create a Policy and Process for Ending Toxic Client Relationships (00:00:00)

2. When and How to Fire a Client (00:03:16)

3. Managing Difficult Clients (00:07:17)

4. Spotting a Toxic Client (00:11:43)

5. Handling Toxic Clients with Facts and Processes (00:15:11)

6. Creating a Client Communication SOP (00:20:11)

7. How to Handle a Toxic Client When You Can’t Fire Them (00:25:49)

195 פרקים

#Project Management #Tech #Business #Leadership #Agile #Careers #Podcasting Education #Galen Low - The Digital Project Manager #Digital Project Manager #Project #Productivity #Operating Systems #Agency #Delivery

The Digital Project Manager

How to Create a Policy and Process for Ending Toxic Client Relationships

The Digital Project Manager

170 subscribers

published לפני שנה

שתפו

MP3•בית הפרקים

Resources from this episode:

Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Melissa on LinkedIn
Check out Agency Authority
Book a free discovery call with Melissa

פרקים

1. How to Create a Policy and Process for Ending Toxic Client Relationships (00:00:00)

2. When and How to Fire a Client (00:03:16)

3. Managing Difficult Clients (00:07:17)

4. Spotting a Toxic Client (00:11:43)

5. Handling Toxic Clients with Facts and Processes (00:15:11)

6. Creating a Client Communication SOP (00:20:11)

7. How to Handle a Toxic Client When You Can’t Fire Them (00:25:49)

195 פרקים

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