The Top Customer Policies You Need to Implement Now | How to start an equipment and party rental company?

The Rental Boyz | An Equipment & Party Rentals Business Podcast

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🎧In "The Rental Boyz" podcast's episode "What customer policies you should implement," hosts Xavier Kelly and Eduardo Sauceda emphasize the significance of effective customer policies in event equipment rental businesses. They discuss various policies such as rental agreements, cancellation policies, late return policies, and the benefits of clear communication policy. They provide tips on how to prioritize customer satisfaction while also protecting business interests. The hosts encourage listeners to evaluate and improve their policies by asking questions that align with their company values. Overall, this episode provides valuable insights for starting or growing an event equipment rental business. 🎧

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👇🧐 About The Host 🧐👇:

The hosts pull from their extensive experience of running an event rental business for over 3 years since 2019 and over 10 year of experience in the event industry. The rental business they run is called Kelly Rentals which grosses more then $2.75 millions (2022) in revenue a year. They Have 4 locations across two metroplex's in Texas (The Greater Austin and Dallas-Fort Worth Area). They also consult with over 10 other event rental company around the country.

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Eddie Sauceda:

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Xavier Kelly:

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