Landlord, agent and tenant relationship with Jo Natoli

The Room Xchange Podcast

With renting becoming more of a lifestyle choice as well as a necessity for some, it's time that we started to build better relationships between the landlord, agents and tenants. Landlords are not to be feared in fact over 70% of landlords in Australia are mum and dad investors. Agents want good tenants for their landlords, but tenants are often left feeling like they're the least important part of the equation.

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About Jo Natoli
To help me better understand the relationship between the landlord, agent and tenant is Jo Natoli, founder of The Rental Specialist in Sydney. The Rental Specialist is an agency that only services the rental property market. Jo has some interesting ideas on how the real estate industry needs to separate the rental market from the buying/selling market. With renting becoming more of a norm, there needs to be a fresh, new approach that better supports the landlord, agent and tenant rental relationship.

What we discussed in this episode

2:46 - Introducing Jo Natoli, founder of The Rental Specialists.

3:19 - Defining the relationship between the landlord and the tenant.

A landlord is typically a mum and dad investor."

4:35 - Who is a typical landlord?

5:51 - Renting is becoming more and more a lifestyle choice as well as a necessity for many.

7:40 - Long term leases need to become normal.

9:25 - What certainty is required to give a tenant a long term lease?

12:08 - Renting should be a completely separate business in real estate.

Property management is an important function in the whole real estate space."

14:35 - Property management needs its own dedicated service.

22:59 - Agents are there to protect the interests of the landlords by getting the best tenant possible.

26:19 - What happens to our landlord, agent and tenant history?

A rental property is a product and the tenant is a customer. Why don't the same rules apply as they do in other business relationships?"

11:00 – Pet owners are generally good tenants.

13:00 – How to deal with neighbours with barking dogs

15:30 – Offer to take care of your neighbours’ dog if you’re home during the day. Foster a dog!

16:16 – How to apply for a share house with a dog

17:49 – Lara shares tips on how to live with a dog in a rental property.

18:30 – Many dogs are now experiencing separation anxiety as their owners start going back to work post covid.

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