הפודקאסטים הטובים ביותר ב-Widening Conflict (2024)

1
Tech-Savvy Stores: Leveraging Technology and Automation in Convenience Store Operations 19:13

4d ago19:13

19:13

In today's episode, we'll explore various technology options available for convenience stores, their benefits, and how you can get started on your journey to becoming a tech-savvy store owner. Let's get started!על ידי C-Store Center

1
Navigating Challenges: Conflict Resolution and Employee Relations for Convenience Store Owners 16:28

11d ago16:28

16:28

Effective conflict resolution and strong employee relations are critical to the smooth operation of your convenience store. When conflicts are addressed promptly and fairly, they not only improve employee morale but also enhance the customer experience and boost overall store performance. A team that works well in a positive environment is more eng…

1
Building Strong Teams: Fostering a Positive Work Culture in Your Convenience Store 15:19

18d ago15:19

15:19

Teamwork and a positive work culture are the backbone of any successful convenience store. When your team works well together and enjoys a supportive work environment, it leads to higher job satisfaction, which translates to better customer service and improved overall performance. A strong team culture not only makes your store a great place to wo…

1
Driving Success: Performance Management and Employee Engagement in Convenience Stores 15:55

25d ago15:55

15:55

Today, we're diving into a critical topic: performance management and employee engagement.על ידי C-Store Center

1
Unlocking Potential: Training and Development for Convenience Store Staff 15:10

1M ago15:10

15:10

Training and development are fundamental to the success of any convenience store. A well-trained staff performs their duties more efficiently and provides exceptional customer service, which can significantly enhance customer satisfaction. Effective training programs improve employee morale and lower turnover rates, directly impacting your store's …

1
Building Your Dream Team: Recruitment and Hiring Practices for Convenience Store Owners 16:15

1M ago16:15

16:15

Today, we're focusing on a critical topic: effective recruitment and hiring practices for convenience store owners. We'll explore strategies to attract, select, and retain top talent for your store, ensuring your team contributes positively to your business.על ידי C-Store Center

1
Keeping It Legal: Navigating Tobacco and Age-Restricted Product Regulations 15:09

2M ago15:09

15:09

Today, we're diving into a crucial topic: the regulations surrounding tobacco and age-restricted products.על ידי C-Store Center

1
Safe and Sound: Food Safety and Handling for Convenience Store Owners 15:18

2M ago15:18

15:18

Today, we're focusing on a crucial topic: food safety and handling requirements. With twenty-seven years of experience working in convenience stores, I'm here to guide you through the complexities of food safety regulations and best practices.על ידי C-Store Center

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Legal Essentials: Employment Laws, Licensing, and Permits for Independent Convenience Stores 16:03

2M ago16:03

16:03

Today, we're diving into a vital topic: employment laws, licensing, and permits for independent convenience store owners.על ידי C-Store Center

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Staying Compliant: Health and Safety Standards for Independent Convenience Stores 13:29

2M ago13:29

13:29

Today, we're diving into a crucial topic: compliance with health and safety standards.על ידי C-Store Center

1
Navigating Regulations: A Guide for Independent Convenience Store Owners 16:11

2M ago16:11

16:11

In today's episode, we'll be delving into the world of regulations that affect your business. We will break down the different types of regulations you'll encounter at the local, state, and federal levels. You'll learn about the specific requirements for health and safety, licensing, employment laws, and advertising. We'll also share practical tips…

1
Boost Your Sales: Effective Promotions and Advertising Campaigns for Convenience Store Owners 16:42

3M ago16:42

16:42

In today's episode, we'll dive into promotions and advertising campaigns. We'll start by defining promotions and exploring the various types, from discounts and sales to loyalty programs. Then, we'll shift our focus to advertising, covering both traditional and digital channels and discussing how to create compelling ad content that resonates with …

1
Stand Out from the Crowd: Competitive Analysis and Differentiation Strategies for Convenience Stores 15:12

3M ago15:12

15:12

In today's episode, we're diving into the vital topics of competitive analysis and differentiation strategies. We'll start by explaining what competitive analysis is and why it's essential for your business. You'll learn how to identify your competitors, gather and analyze data about their strengths and weaknesses, and benchmark your store against …

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Boost Your Sales: Product Placement and Visual Merchandising for Convenience Store Owners 18:15

3M ago18:15

18:15

In today's episode, we'll explore the critical elements of product placement and visual merchandising. These powerful techniques can transform how customers interact with your store, leading to increased sales and a more engaging shopping experience. We'll start by defining product placement and why it matters, followed by an in-depth look at visua…

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Know Your Customer: Segmentation and Targeting Techniques 18:51

3M ago18:51

18:51

In today's episode, we'll explore the essential customer segmentation and targeting techniques explicitly tailored for independent convenience store owners. We'll start by understanding customer segmentation and why it's a game-changer for your business. Then, we'll discuss gathering and analyzing customer data to identify key segments. Following t…

1
Boost Your Business: Marketing Strategies for Independent Convenience Stores 40:21

4M ago40:21

40:21

In today's episode, we're diving into the crucial topic of marketing for independent convenience stores. We'll cover a variety of strategies and tactics to help you attract more customers, increase sales, and build a loyal customer base. We have much to cover, from understanding your market and leveraging digital marketing tools to creating effecti…

1
Introduction to Key Financial Metrics and Ratios 27:01

4M ago27:01

27:01

Today, we will dive into financial metrics and ratios – powerful tools that can help you better understand your business's financial health and drive long-term profitability.על ידי C-Store Center

1
Controlling Expenses and Improving Profitability 27:29

4M ago27:29

27:29

Today, we will discuss controlling expenses and improving profitability—two essential elements for thriving in the highly competitive convenience store industry. By the end of this episode, you'll have a comprehensive understanding of how to effectively manage your expenses and drive greater profitability for your independent convenience store.…

1
Financial Analysis and Performance Measurement for Independent Convenience Store Owners 17:59

4M ago17:59

17:59

Today, we will explore financial analysis and performance measurement—two critical components for running a successful convenience store business.על ידי C-Store Center

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Financial Planning and Budgeting for Independent Convenience Store Owners 25:41

5M ago25:41

25:41

During this episode, we'll explore the essential elements of financial planning and budgeting, uncover strategies to manage costs effectively, and discuss how to allocate resources for future growth. Whether you're a new store owner or looking to refine your existing financial strategies, today's insights will equip you with the tools you need to o…

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Feedback, Reflection, and Continuous Improvement in Handling Difficult Customers and Complaints 24:58

5M ago24:58

24:58

In today's episode, we delve into the vital processes of Feedback, Reflection, and Continuous Improvement, specifically in handling difficult customers and managing complaints in your stores.על ידי C-Store Center

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Developing Personalized Solutions in Handling Difficult Customers and Managing Complaints 14:17

5M ago14:17

14:17

Today, we're zeroing in on a challenging and crucial topic for every store owner – Crafting Personalized Solutions for Handling Difficult Customers and Managing Complaints.על ידי C-Store Center

1
#43 Wide Open Aperture - Listener AMA's answered 1:10:59

5M ago1:10:59

1:10:59

על ידי Kristen Henry + Guests

1
Implementing Company Policies in Complaint Resolution for Independent Convenience Store Owners 25:04

5M ago25:04

25:04

Today, we're diving into a foundational yet often overlooked topic in day-to-day operations: the significance of company policies in effectively resolving customer complaints.על ידי C-Store Center

1
#42 Elaine Rodriguez, Rachel Kuhlen, Susan Sotnick - 'Our Kabbalah Experience: A Journey to Spiritual Growth' (Spiritual Pillar) 1:23:54

5M ago1:23:54

1:23:54

על ידי Kristen Henry + Guests

1
Conflict Resolution Techniques for Independent Convenience Store Owners 16:01

5M ago16:01

16:01

Today, we're focusing on a crucial aspect of running a successful store: Conflict Resolution Techniques designed explicitly for you, the independent convenience store owner.על ידי C-Store Center

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#41 Liz Pavese - 'The Human Experience at Work' (Occupational Pillar) 1:22:46

6M ago1:22:46

1:22:46

על ידי Kristen Henry + Guests

1
Emotional Intelligence and Empathy for Independent Convenience Store Owners 14:01

6M ago14:01

14:01

Emotional intelligence and empathy are two crucial elements that can help you achieve this. In this episode, we'll explore what these concepts mean and how they relate to customer service and provide some practical exercises to help you enhance your skills.על ידי C-Store Center

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#40 Wide Open Aperture - The Loneliness Epidemic, Meaningful Connections, Supercommunicators, Integrity/Justice/Fairness 2:36:30

6M ago2:36:30

2:36:30

על ידי Kristen Henry + Guests

1
Communication Skills for Convenience Store Success 18:24

6M ago18:24

18:24

Are you ready to turn up the volume on your communication skills? Awesome! Because excellent communication isn't a luxury; it's essential for happy customers, smooth operations, and a thriving business. So, in this episode, kick back, grab a notepad, and let's get to work!על ידי C-Store Center

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#39 Scott Nelson - 'The Art of Balancing Life's Memories and Financial Goals' (Financial Pillar) 1:12:06

6M ago1:12:06

1:12:06

על ידי Kristen Henry + Guests

1
Understanding Customer Behavior: A Convenience Store Owner's Survival Guide 16:46

6M ago16:46

16:46

Understanding customer behavior is like having a superpower – it helps you make the right decisions, deliver excellent service, and build relationships that keep those customers returning for more.על ידי C-Store Center

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#38 Wide Open Aperture: Consistency, Humor and Levity, Collections, Dog Cuisine, Turning 50, AI in Healthcare and More! 1:43:05

6M ago1:43:05

1:43:05

על ידי Kristen Henry + Guests

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Review and Action Plan for Independent Convenience Store Owners 20:44

6M ago20:44

20:44

We've covered much ground, from enhancing customer service, dealing with complaints, and implementing loyalty programs. In this episode, it's time to consolidate our learnings and chart a course forward.על ידי C-Store Center

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Loyalty Programs and Incentives: A Game Changer for Independent Convenience Stores 21:31

7M ago21:31

21:31

In this episode, we enter the realm of loyalty programs and incentives – not just a marketing tool but a bridge to customer loyalty and enhanced relationships.על ידי C-Store Center

1
Dealing with Complaints and Difficult Situations 18:01

7M ago18:01

18:01

In this episode, we'll explore some effective strategies and real-life simulation exercises to help you turn conflicts into commendations.על ידי C-Store Center

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#37 Kathi Kulesza - 'Mastering Conflict Resolution' (Social Pillar) 1:56:14

7M ago1:56:14

1:56:14

על ידי Kristen Henry + Guests

1
Houthi Attacks: India's Secret Deal Via Putin To Evade Red Sea Blockade - Possible? 8:32

7M ago8:32

8:32

America and its allies' increased military action against the Houthis has so far failed to deter the Yemeni group from attacking commercial ships in the Red Sea. Amid the escalating tension, Houthis have specifically named Russia and China while saying vessels not linked to Israel, USA, and UK are safe. While the tension is driving up oil prices, i…

1
Personalizing Customer Interactions: A Guide for Independent Convenience Store Owners 19:03

7M ago19:03

19:03

In this episode, we'll dive into the art of personalization and how it can transform your store into more than just a place to shop.על ידי C-Store Center

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Houthis Secretly Helped By USA's Key Arab Ally? 7:07

7M ago7:07

7:07

Houthi action in the Red Sea has brought the civil war in Yemen back to the forefront of geopolitical discussions. Even as the U.S. struggles to deter the Houthis from targeting commercial ships and holding world trade at ransom, a new investigative report has claimed that one of America's key allies in the region is actually making the Houthis' co…

1
India saved Maldives from China Five years ago; Now Muizzu is reviving Beijing tramp 9:31

7M ago9:31

9:31

During the term of the last Maldives President, Ibrahim Solih, the Indian administration of Narendra Modi extended a huge tranche of financial assistance to the Indian Ocean archipelago as it was struggling with a massive Chinese debt problem. Five years later, Solih has been replaced by Mohamed Muizzu, who appears intent on alienating Delhi, and a…

1
Active Listening and Empathy: A Guide for Independent Convenience Store Owners 20:40

7M ago20:40

20:40

In the busy environment of a convenience store, where every day brings a new set of challenges and opportunities, mastering the arts of active listening and empathy can transform customer interactions from mundane to memorable.על ידי C-Store Center

1
Effective Communication Skills for Independent Convenience Store Owners 24:31

8M ago24:31

24:31

This comprehensive episode will explore the nuances of verbal communication, including tone, clarity, and empathy, along with practical activities and role-playing scenarios to hone these skills.על ידי C-Store Center

1
#36 Rachel Kuhlen 'Amplify Your Impact: Emotional Intelligence | Part 4/4: Empathy + Social Skills' 55:05

8M ago55:05

55:05

על ידי Kristen Henry + Guests

1
Understanding Customer Loyalty for Independent Convenience Store Owners 18:26

8M ago18:26

18:26

This episode delves into the importance of customer loyalty and how analyzing customer feedback can significantly improve your business.על ידי C-Store Center

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#35 Rachel Kuhlen 'Amplify Your Impact: Emotional Intelligence | Part 3/4: Motivation) 1:10:17

8M ago1:10:17

1:10:17

על ידי Kristen Henry + Guests

1
Practical Applications and Feedback on Problem-Solving and Conflict-Resolution Skills for Convenience Store Owners 50:38

8M ago50:38

50:38

In this episode, we will explore the practical applications of these skills in the context of a convenience store, emphasizing the importance of sharing experiences, providing feedback, and continuous improvement.על ידי C-Store Center

1
#34 Wide Open Aperture - 'Sobriety, New Years Resolutions, New Year New Me, AMA, Yung Pueblo's 'The Way Forward' 2:36:30

8M ago2:36:30

2:36:30

על ידי Kristen Henry + Guests

1
#33 Rachel Kuhlen 'Amplify Your Impact: Emotional Intelligence | Part 2/4: Self-Regulation' 49:44

8M ago49:44

49:44

על ידי Kristen Henry + Guests

1
Conflict De-Escalation: A Vital Skill for Convenience Store Owners 40:47

8M ago40:47

40:47

In this episode, we'll explore the stages of conflict escalation and effective de-escalation strategies and engage in practical role-play exercises to sharpen your skills.על ידי C-Store Center

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