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Developing a Luxury Client Experience With A Small Team
Manage episode 375475742 series 3493787
תוכן מסופק על ידי Hannah Nieves. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Hannah Nieves או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
In today's episode, we're diving into the topic of developing and articulating a luxury client experience, even with a small team. We all know that there has been a significant shift in what people desire in the marketplace, and it's no different when it comes to service providers, consultants, coaches, and agency owners who value luxury client experience.
We've received an overwhelming amount of feedback from our listeners, expressing the need for change in this area. So, we'll be sharing some industry trends and discussing the strategies our team has implemented to create that luxury experience. From leveraging technology to capturing valuable data through surveys, we'll explore how small teams can deliver exceptional service.
🎧 IN THIS EPISODE WE TALK ABOUT 🎧
[00:00:46] Improving the client experience through automation, customization, and teamwork
[00:03:12] The HN Haus brand standard
[00:07:41] Leveraging data and technology to elevate client experience
📚 RESOURCES 📚
Learn more about the HN Haus Experiences: https://hnhaus.com/
The Thrive Collective: https://hnhaus.com/thrive-collective
Our Masterclasses: https://hnhaus.com/resources
Work 1:1 with Hannah: https://hnhaus.com/contact
📱 CONNECT WITH HANNAH 📱
Follow the Founder: @hannahmnieves
Follow HN Haus: @hnhaus
Join our Email Community for monthly resources, tips and exclusive content!
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