S2.E7. How to commit to a consistent listening rhythm to boost engagement

Menders: Lead from Within with Dr. Nicola De Paul

Commit to a Consistent Listening Rhythm.

Guess what? Communication is tricky. We probably can't get our messaging right every time. But when we show up consistently for our teams ready to listen and provide information, we create a robust communication pathway.
Showing up at regularly scheduled intervals and in consistent ways allows us to build trust. Consistency also helps us to build relationships, hear employees' concerns, and get our messages out even when we show up imperfectly.
Consistency also builds engagement. And it demonstrates our willingness to show up and listen even when what we hear is painful and unpleasant.
Consistent communication between leaders and employees allows employees to feel heard, seen and prioritized as valued members of the healthcare team.
Listen to find out:

• How often is often enough to meet with your team
• Why imperfect communication is typically better than nothing
• How to set the precedent for two-way communication with your team