Ep 238: It's all about the data...

Postal Hub podcast

Sharick Mirza, CEO at Assurety Consulting, and Rex Bull, CMO at Assurety Consulting, join me to talk about data, delivery, and fraud prevention:

• Data and visibility of customers, delivery, transportation, bottlenecks, and more
• Removing silos to bring together insights available from data
• Address data and the intelligent barcode - linking customer and address information
• Leveraging insights from intelligent barcodes across the enterprise
• The pay-off for intelligent barcode data - even for small delivery operations
• How address data can combat fraud and transporting prohibited or illicit substances
• Detecting fraud using address data
• Machine learning and optimising operations - for example, detecting problems in the delivery network
• How data can be used to create new products - including crossing over between digital and physical products
• Data and up-selling
• Cleansing data
• Giving CEOs , senior executives and managers a high-level view of operations, via tools such as KPIs and dashboards, or an operations-level view
• Improving first time parcel delivery rates
• Bringing in data from different sources, e.g. social media, weather, to help improve delivery