Life-Saving Lessons: Gym's Instant Response Keeps Member Alive

Run a Profitable Gym

Although fitness training is incredibly safe, injuries and emergency situations are unavoidable.
The best plan: Be prepared.
In this episode of “Run a Profitable Gym,” host Mike Warkentin sits down with Erik Zeyher, owner of Warlock Athletics in New York.
In mid-August, one of Erik’s clients had a heart attack at the gym. Coaches and other members quickly worked together to administer CPR and resuscitate the member using the gym’s AED.
At the hospital, the member's wife said that if her husband had been anywhere other than the gym, he wouldn’t have survived.
Erik and his team have a full emergency plan in place and undergo regular AED training, and their preparation allowed them to save a life.
In the aftermath, Erik had to make critical leadership decisions, such whether to continue with classes, how to comfort clients who witnessed the event, how to communicate with his larger community, and how to ensure his staff members recovered from the stressful situation.
Tune in to get the full story and Erik’s tips for emergency preparedness so you can form your own action plan.
Links
Chris Cooper on the CALM model
Gym Owners United

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1:15 - Medical emergency at Erik’s gym
8:39 - What about the staff and other clients?
15:11 - Following procedure after a crisis
24:29 - Things to think about post-event
28:49 - What is on Erik’s list?