001 Managing Through Growing Pains with RT Custer
Manage episode 239052730 series 2523625
“The thing that you said that immediately hooked me was, ‘We don’t sell timepieces, we sell conversation pieces.’” (02:36)
“If I say one thing in the sales process to a customer and then something else happens, right, wrong or indifferent, that was not the expectation of the customer.” (11:56)
“I’m three steps ahead. My brain thinks five years from now. Like, I am already running a watch company that has five hundred employees and is running a massive manufacturing company with fifty machines and financing isn’t an issue.” (12:44)
“What I’ve learned about entrepreneurs is that, one way or the other, they always get where they’re going to go. It just never goes the way they say.” (14:38)
“Vortic Watch Company salvages and restores antique American pocket watches and turns them into one of a kind wrist watches. That’s what we do. It’s a very niche thing.” (18:24)
“It’s fascinating that whole communication side. The root of it is setting the right expectation, but at the same time it tears me apart because if I could do it all, if I could clone myself, I would send the customers an update every seven days.” (22:29
“On Kickstarter, if you hit the goal that’s a really good thing and that means the product’s going to get made. But, ya know, that doesn’t necessarily mean that’s enough money to make the product.” (29:35)
“Failing slow is the worst.” (33:50)
“I get reenergized by hearing about other people’s businesses and especially by helping other people and helping other entrepreneurs specifically.” (38:11)
“Everyone knows someone that likes watches.” (44:04)
LINKS MENTIONED
Chris’ LinkedIn – https://www.linkedin.com/in/chrisjsnook/
RT’s LinkedIn – https://www.linkedin.com/in/rtcuster/
RT’s Instagram – @rtcuster https://www.instagram.com/rtcuster/
Vortic Watch Company’s Website – https://vorticwatches.com/
Vortic Watch Instagram – @vorticwatches https://www.instagram.com/vorticwatches/
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