#144 – A Good Manager Admits Their Mistakes

Support Ops Hangouts

Everyone makes mistakes, even super managers and team leads. It’s how we handle those mistakes that set good managers apart from the not-so-good ones.

On this episode, we’ll look at the idea that “Regardless of seniority, every good manager will admit mistakes and not hide them.”

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Notes and Links

• Conner Burt
• Lessonly
• The 5 Whys Process We Use to Understand the Root of Any Problem
• Find your next job with a company that values support and support professionals.
• Intro Music – “Happy Rock” from Bensound

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