Scaling Prologis: How Sineesh Keshav Leverages AI & Cloud to Power Logistics

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Are we cooked? How social media shapes your language | Adam Aleksic 15:16

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Gen Z slang is rife with new words like "unalive," "skibidi" and "rizz." Where do these words come from — and how do they get popular so fast? Linguist Adam Aleksic explores how the forces of social media algorithms are reshaping the way people talk and view their very own identities. For a chance to give your own TED Talk, fill out the Idea Search Application: ted.com/ideasearch . Interested in learning more about upcoming TED events? Follow these links: TEDNext: ted.com/futureyou TEDSports: ted.com/sports TEDAI Vienna: ted.com/ai-vienna TEDAI San Francisco: ted.com/ai-sf Hosted on Acast. See acast.com/privacy for more information.…

לפני שנה 32:52

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How does the world’s largest logistics real estate company stay ahead of rapid growth and disruption?

Prologis CTO Sineesh Keshav joins Peter High to discuss how the global logistics real estate leader is leveraging AI, automation, and proprietary data to drive efficiency, sustainability, and business expansion. Sineesh shares insights into Prologis’ rapid growth, $220 billion in assets under management, and its transition into energy, EV charging, and smart buildings. He also explains the company’s 100% cloud-based strategy, how AI is embedded into decision-making, and the role of data-driven innovation in scaling global logistics operations.

Key Topics:

AI & Automation in Logistics – How Prologis is embedding AI into decision-making.
Scaling Growth with Data – Leveraging proprietary data to drive operational efficiency.
Energy & Sustainability – Becoming the 2nd largest solar producer in the U.S.
Tech-Driven Expansion – Why M&A strategy and digital transformation are critical to Prologis’ success.

353 פרקים

#Business #MBA #Metis Strategy #IT Management #Tech #Industries #News #Tech News #Artificial Intelligence

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

Scaling Prologis: How Sineesh Keshav Leverages AI & Cloud to Power Logistics

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

36 subscribers

published לפני שנה

שתפו

MP3•בית הפרקים

How does the world’s largest logistics real estate company stay ahead of rapid growth and disruption?

Key Topics:

AI & Automation in Logistics – How Prologis is embedding AI into decision-making.
Scaling Growth with Data – Leveraging proprietary data to drive operational efficiency.
Energy & Sustainability – Becoming the 2nd largest solar producer in the U.S.
Tech-Driven Expansion – Why M&A strategy and digital transformation are critical to Prologis’ success.

353 פרקים

#Business #MBA #Metis Strategy #IT Management #Tech #Industries #News #Tech News #Artificial Intelligence

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לפני 12 weeks35:23

35:23

“We start with capability, not technology.” Seth Cohen, Chief Information Officer of $84B consumer goods leader Procter & Gamble, joins Peter High on Technovation to share how P&G is transforming through data-driven innovation, a robust AI factory, and end-to-end supply chain visibility. Seth, who previously held CIO roles at PepsiCo and Reckitt Benckiser, unpacks P&G’s digital flywheel from freeing siloed data and scaling AI use cases to upskilling IT talent and building a quantum-ready future. He also explains how the Pampers Club app connects consumer insights with factory-level data, and why agentic AI could make dashboards obsolete. Key topics include: P&G’s enterprise data strategy and AI factory approach Creating supply chain transparency across 11 categories Upskilling IT and the broader workforce for digital fluency Building a reasoning model-ready AI platform with identity controls…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Facebook Co-Founder Chris Hughes on Marketcraft and the Future of the American Economy 32:24

לפני 13 weeks32:24

32:24

“Marketcraft isn’t left or right—it’s a method,” says Chris Hughes, co-founder of Facebook and author of Marketcrafters . In this episode, Hughes and host Peter High explore how governments have shaped U.S. markets over the past century. They discuss economic history, policy strategy, and the role of institutions like the Federal Reserve and RFC in stabilizing the economy. Key highlights include: Why the Fed is an overlooked example of successful marketcraft How the U.S. semiconductor industry was saved through coordinated policy The structural failure of U.S. healthcare markets Distinguishing industrial policy from broader economic strategy Hughes’s call for expert-driven, stable institutions in a volatile era…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How St. Jude CIO Keith Perry Uses Digital Innovation to Transform Pediatric Care 20:15

לפני 13 weeks20:15

20:15

“If St. Jude doesn’t do it, who will?” That mission-driven mindset fuels innovation at St. Jude Children’s Research Hospital. In this episode of Technovation , host Peter High speaks with Keith Perry, Chief Information Officer of St. Jude, about how he is leveraging technology to enhance the patient journey and accelerate research into pediatric catastrophic diseases. Keith shares how his nearly decade-long tenure has driven transformation through a strategic six-year, $12.9B plan, including the implementation of Epic and Workday, GPU-enabled research infrastructure, and a concierge-style patient mobile app. He also explores the global impact of St. Jude’s outreach in under-resourced countries, the evolution of data science partnerships, and the future of AI and cybersecurity in healthcare. Key topics include: Delivering patient-centered care with a customized mobile app Aligning technology strategy with long-term institutional goals Partnering with data science leaders to scale research insights Elevating information security as a shared executive priority…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Novant Health’s CDIO Is Scaling AI and Future-Proofing Healthcare 40:30

לפני 14 weeks40:30

40:30

Transforming healthcare through digital innovation and AI. In this episode, Peter High speaks with Onyeka Nchege, EVP and Chief Digital and Information Officer at Novant Health, a $10B healthcare network with over 900 locations across the southeastern United States. Onyeka shares how his team is building a future-ready digital infrastructure to scale operations, improve patient care, and expand access through cloud migration, predictive analytics, and artificial intelligence. He also highlights Novant Health’s Institute for Innovation and AI, explains how they embed responsible AI practices, and outlines the vision for the hospital of the future including virtual care, virtual nursing, and a data-driven approach to personalized healthcare. Onyeka also speaks to the culture he’s fostering within the IT organization, his lessons from five previous CIO roles, and how the right leadership bench powers transformation. Key topics include: Creating a $30B scalable health system through cloud and EMR strategy Building AI governance through the Institute for Innovation and AI Expanding virtual care: telestroke, virtual nursing, menopause clinics Fostering IT culture, mentorship, and leadership development at scale…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Stanford HAI Defines Human-Centered AI 45:46

לפני 14 weeks45:46

45:46

How should global leaders govern artificial intelligence responsibly without stifling innovation? In this episode, Russell Wald, Executive Director at Stanford HAI, joins Peter High to explore how universities, policymakers, and industry must collaborate to keep AI human-centered. Wald shares takeaways from the AI Index, explains how China is narrowing the performance gap, and outlines why academic institutions are vital to ethical AI leadership. Key highlights include: HAI’s concentric model of human-centered design The AI Index’s global benchmarking methodology Why China is narrowing the frontier AI performance gap The pivotal role of public investment in universities How ethics reviews are embedded in HAI’s research lifecycle…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Wolters Kluwer Became a Cloud-First, AI-Driven Enterprise with CIO Mark Sherwood 43:40

לפני 15 weeks43:40

43:40

In this episode of Technovation, Peter High speaks with Mark Sherwood, Chief Information Officer at Wolters Kluwer, a €6B global professional services and software firm headquartered in the Netherlands. Mark joined as CIO in December 2024 and has helped accelerate the company’s transition from a traditional publishing business to a tech-centric organization. Mark discusses how his global team supports the company’s AI- and cloud-first strategy, the role of business relationship managers (BRMs) in bridging tech and business, and how a strong innovation culture helps Wolters Kluwer stay ahead in the digital age. With nearly half the company’s products leveraging AI and a robust multi-cloud foundation, the firm is redefining access to expert content in legal, tax, healthcare, and finance. Key topics include: Building a multi-cloud foundation for global resilience and innovation The evolution from a holding company to a unified operating mode Scaling AI across products while protecting intellectual property Driving cultural change through transparency, inclusion, and BRM alignment Balancing cutting-edge tech with ethical AI and data governance…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Inside TransUnion’s OneTru: Building a Platform for the AI Era 25:49

לפני 15 weeks25:49

25:49

In this episode of Technovation, Peter High speaks with Venkat Achanta , Executive Vice President and Chief Technology, Data & Analytics Officer at TransUnion , a $4.5B global information and insights company. Since joining after TransUnion’s acquisition of Neustar, Venkat has led a sweeping modernization of the company’s tech stack—culminating in the creation of OneTru , a platform powering data governance, analytics, and AI innovation at scale. Venkat shares how his 7,000-person global team built a single pane of glass to manage petabytes of sensitive data across 30+ countries and hundreds of products. He also discusses how TransUnion’s OneTru and TruIQ platforms are enabling internal teams and external clients to rapidly build, deploy, and govern real-time machine learning models. Key insights include: The architectural vision behind TransUnion’s unified platform strategy How OneTru boosts fraud detection by 50% while reducing false positives Why TransUnion is embedding agentic AI workflows across its ecosystem Lessons from merging 10+ tech stacks post-acquisition, including Neustar Tune in to learn how TransUnion is reshaping analytics and decision-making in a highly regulated, data-driven industry.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
American Express: Scaling AI with Trust, Governance, and Continuous Modernization 36:40

לפני 16 weeks36:40

36:40

“Technology at American Express provides the foundation for everything we do at the company,” shares Ravi Radhakrishnan, EVP & CIO of American Express, as he outlines the company’s AI strategy, continuous modernization philosophy, and data-driven customer focus. In this episode, Ravi offers an inside look at how American Express is evolving its technology foundation to power trust, security, and world-class service. From AI governance to the Intuitive Servicing Portal, he breaks down key strategies shaping the company’s digital future. Key highlights: Continuous modernization through foundational technology reuse AI governance via a Generative AI Council and risk frameworks Data as a strategic asset for fraud detection and customer personalization Curating a diverse AI ecosystem with flexible enablement layers Future trends in AI, including agentic AI and quantum intersections…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How S&P Global Leverages Data and Digital Ecosystems to Scale AI 16:47

לפני 16 weeks16:47

16:47

“AI is the New UI” at S&P Global. Swamy Kocherlakota, EVP and Chief Digital Solutions Officer, reveals how the 165-year-old market intelligence leader is scaling AI, reinventing digital ecosystems, and driving innovation with Kensho at the helm. In this episode: How S&P Global’s product operating model fuels innovation at scale Why Kensho serves as the AI speedboat for generative breakthroughs Expanding digital ecosystems to deliver essential intelligence anywhere Applying the Four Ps Framework for responsible, enterprise-wide AI adoption Empowering teams with low-code AI workflows via sFlow and Spark…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Capital One Software Enables Safer AI Through Enterprise Data Tools 29:21

לפני 17 weeks29:21

29:21

Capital One has long been recognized as a digital-first financial services company. Now, it’s productizing its tech DNA into standalone B2B software. In this episode, Peter High speaks with Ravi Raghu , President of Capital One Software, about how internal cloud and data security capabilities led to the launch of an enterprise SaaS business—starting with offerings like Slingshot and Data Bolt . Key topics covered include: Building a software business from internal IP Data tokenization as an enabler for GenAI Slingshot and Snowflake adoption optimization Structuring cross-functional tech teams Expanding data governance into new product areas…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Shamim Mohammad on CarMax’s Digital-First Journey and the Future of Agentic AI 45:13

לפני 17 weeks45:13

45:13

From used-car retailer to tech-powered industry leader—CarMax is redefining automotive retail. In this episode, Peter High speaks with Shamim Mohammad, EVP and Chief Information and Technology Officer at CarMax, about the company’s bold transformation into a digital-first business. Shamim shares lessons from his 12+ years with the company, including nearly a decade as CIO and over six years as CTO. He discusses CarMax’s transition to a product operating model, its pioneering use of generative AI tools like Skye and Rhodes, and how data governance, platform agility, and agentic AI are powering customer and associate experiences. He also reflects on the company’s culture of innovation, his board service at UNFI, and the leadership values that have fueled CarMax’s continued growth. Key topics include: CarMax’s enterprise AI strategy, from GenAI to Agentic AI Building a strong digital backbone and data foundation Structuring product teams for retail, supply, and shared platforms Managing a complex partner ecosystem for sustained innovation…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Generac CIO Talal Butt on Powering a Smart Ecosystem Through Platform Strategy and GenAI 24:06

לפני 18 weeks24:06

24:06

Generac Power Systems is no longer just a generator company — it’s becoming a full-stack energy technology platform. In this episode of Technovation, CIO Talal Butt offers a behind-the-scenes look at how he’s reshaping the $4.3B manufacturer’s technology landscape to support that evolution. Speaking directly to senior IT and digital leaders, Talal shares how he’s building a modern digital ecosystem from scratch — one that’s powered by real-time data, platform thinking, and AI-driven decisioning. From architecting Generac’s first scalable data governance program to operationalizing GenAI use cases and redefining the partner experience, this episode is a playbook for CIOs navigating transformation in legacy industries. Highlights include: Digital Ecosystem Strategy: Creating a seamless platform experience for both customers and partners across 140+ countries. AI-Enabled Operations: How Generac is moving beyond dashboards to predictive models for forecasting, cross-sell, and supply chain optimization. Operational Excellence: Leveraging ITSM and root cause analysis to scale global operations while reducing tech debt and downtime. Platform Thinking: Building product lines to serve hyperscale data centers while unifying energy generation, storage, and management.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
AI, Clean Data, and New Flavors: McCormick’s Digital Playbook with CIDO Guy Peri 24:12

לפני 18 weeks24:12

24:12

From predicting the next flavor trend to revolutionizing procurement with AI, Guy Peri is leading a bold digital transformation at McCormick & Company. In this episode of Technovation , host Peter High speaks with Guy about how he’s bringing AI and data strategy to life at a 135-year-old flavor giant. Drawing from nearly three decades at Procter & Gamble, Guy shares how McCormick is building a modern digital backbone, using AI to forecast demand and ingredient pricing, and upskilling employees into citizen data scientists. Highlights include: McCormick’s digital transformation pillars How AI predicts procurement costs and retail trends The making of the Flavor Forecast The future of Agentic AI and human-machine collaboration Upskilling and shifting organizational culture through digital fluency…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Regina Salazar on Building Novelis’ AI-Powered, Sustainable Smart Factories 31:22

לפני 19 weeks31:22

31:22

What does it take to digitally transform a global manufacturing giant? In this episode of Technovation , host Peter High speaks with Regina Salazar, Chief Digital and Information Officer at Novelis, about how the world’s largest aluminum recycler is scaling enterprise-wide innovation through technology. Regina shares how she unified IT and digital into a single operating model, launched a global business relationship framework, and enhanced Novelis’ data architecture to support AI at scale. She also discusses the company’s ambitious smart factory in Alabama, how digital twins are reshaping operations, and Novelis’ roadmap to becoming a tech-enabled, sustainable enterprise. Highlights include: Factory of the Future : Inside Novelis’ new Alabama facility powered by digital twins, automation, and a next-gen MES platform. AI in Action : Real-world examples of predictive maintenance and cycle time optimization through AI and edge computing. Generative AI Strategy : How Novelis built a secure internal GPT on Azure while leveraging Copilot and Moveworks across the enterprise. Smart Robotics : Deploying robotic “dogs” to inspect hazardous environments and reduce risk. Vision 3×30 : Novelis’ company-wide transformation focused on data literacy, governance, and technology architecture by 2030.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Caterpillar CIO Jamie Engstrom on AI, Data Strategy, and the Future of Smart Manufacturing 26:25

לפני 19 weeks26:25

26:25

Caterpillar is celebrating 100 years of innovation—and it’s just getting started. In this episode of Technovation , host Peter High welcomes Jamie Engstrom , CIO and SVP of IT at Caterpillar, to discuss how the industrial giant is evolving through data strategy, digital transformation, and customer-centric innovation. Jamie shares her insights on leading a global IT organization of 2,200 professionals, the company’s customer-back mindset, and how Caterpillar leverages AI, telematics, and real-time analytics to support over 4 million assets across the globe. From smart manufacturing to supply chain modernization and condition monitoring systems, Jamie explores how Caterpillar is shaping the next century of industrial excellence. Key topics include : Caterpillar’s enterprise-wide data strategy and AI integration The role of IT in supporting 1.5M+ connected machines Supply chain optimization with predictive analytics Strategic CIO-CDO collaboration and leadership development Creating a sustainable future through smart infrastructure…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Hertz CIO Tim Langley-Hawthorne on Cloud, AI, and Reinventing the Rental Car Experience 34:41

לפני 20 weeks34:41

34:41

Hertz CIO Tim Langley-Hawthorne joins Peter High on Technovation to share how he’s modernizing a $9B global fleet operation through AI, cloud, and a product-first mindset. Since joining post-COVID, Tim has sunset Hertz’s data centers, scaled AWS infrastructure, launched a consumer+fleet product org, and embedded AI from customer chat to tire inspections. He explains why he rejected a centralized AI model, the power of grassroots innovation, and why partnerships with firms like Palantir and Amadeus are accelerating results. This episode is packed with real-world digital transformation strategies from a high-stakes, asset-heavy enterprise. Highlights include: Product Operating Model: Merged consumer and fleet tech under dual product strategy. AI in Action: How decentralized AI is enhancing CX, fleet, and operational speed. Fleet Optimization: Partnership with Palantir to keep cars rented and moving. Post-COVID Reset: Lessons in fleet lifecycle economics and demand response. Culture Change: Infusing big tech talent with long-tenured ops veterans.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Aflac CIO Shelia Anderson on AI-Driven Integration and the Unified Group Strategy 25:19

לפני 20 weeks25:19

25:19

A unified customer experience helps companies deliver consistency, build trust, and reduce friction across their offerings making it easier for customers to engage, buy, and stay loyal. That’s why Aflac is investing in a unified group strategy consolidating acquired products into a seamless, integrated experience across dental, vision, disability, and more. In this episode of Technovation, Peter High interviews Shelia Anderson, EVP and CIO of Aflac, and speaks with her about the company’s strategy for transforming IT from a fragmented, acquisition-heavy operation into a centralized, data-driven engine for business value. She outlines how Aflac avoided a costly cloud migration misstep, refocused its data and AI capabilities, and aligned talent strategy with architectural goals. Her approach to innovation is pragmatic and powerful: tie everything to business priorities and know your why. Highlights include: AI at Scale: Legacy ML driving value in claims; GenAI mapped to entire insurance lifecycle Talent Shift: Reducing third-party reliance and redefining internal job architecture Unified Group Strategy: Streamlined digital experience across acquired businesses Smart Cloud Strategy: Focused migration driven by value, not hype Innovation Alignment: Hatch Lab and GenAI tied to Aflac’s top goals…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Optimizing Supply Chains and E-commerce: Inside PriceSmart’s Tech Evolution with CIO Wayne Sadin 52:18

לפני 21 weeks52:18

52:18

What does it take to digitally transform a $5B retail giant across 13 countries? In this episode of Technovation , Peter High sits down with Wayne Sadin, Chief Information Officer of PriceSmart, the largest membership-based warehouse club chain in Central America, the Caribbean, and Colombia. With a tech leadership career spanning over 40 years, Wayne shares how he’s orchestrating a sweeping modernization of PriceSmart’s legacy systems—moving from 1980s green screens to a real-time, AI-ready infrastructure. He outlines how embedding IT within the business, redefining budgeting to drive alignment, and creating cross-functional collaboration have helped accelerate transformation in a complex, multi-market environment. Wayne also explores: The evolution from Excel silos to integrated digital retailing Enabling e-commerce, B2B, and in-club experiences simultaneously Building sustainable operations and community impact through technology Why legacy retailers must act now to stay relevant in an Amazon-era economy…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Palantir CIO Jim Siders on Leading a Hyper-Efficient IT Organization 38:53

לפני 21 weeks38:53

38:53

How does Palantir, a $3.7 billion data analytics powerhouse, run its own IT operations? In this episode of Technovation , host Peter High sits down with Jim Siders , Chief Information Officer of Palantir, to explore his unique journey from a career in music to leading one of the most efficient IT teams in the industry. Jim discusses Palantir’s Customer Zero strategy , the company’s federated IT model , and how it has streamlined operations from 200+ IT staff to under 80 while continuing to scale. He also shares his views on AI’s role in IT , the elimination of traditional Centers of Excellence , and why breaking legacy IT structures is key to innovation. Key Takeaways: Why Palantir’s IT team is “Customer Zero” and how it shapes the company’s products The radical efficiency model that reduced IT headcount while increasing impact How AI, cloud, and automation are redefining enterprise IT strategy Lessons from Jim’s unconventional career shift from classical music to CIO…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Thermo Fisher’s Three-Pillar AI Strategy: How CIO Ryan Snyder is Driving Innovation 32:35

לפני 22 weeks32:35

32:35

In this episode of Technovation, host Peter High speaks with Ryan Snyder, Senior VP & CIO of Thermo Fisher Scientific, a $40 billion global leader in life sciences. Ryan shares how AI, automation, and data strategy are driving digital transformation—optimizing operations, accelerating clinical trials, and enhancing customer experiences. Key topics include: Thermo Fisher’s Three-Pillar AI Strategy – How AI is improving efficiency, products, and customer experience AI in Clinical Trials & Automation – Reducing drug development timelines and streamlining internal workflows Embedding IT Leaders in Business Units – A unique approach to aligning technology and business strategy Future AI Trends – Multimodal AI, reasoning models, and the next phase of AI-driven decision-making The Role of Empathy in IT Leadership – Ensuring AI enhances human collaboration, not replaces it…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Blue Cross Blue Shield of Minnesota is Transforming Healthcare with AI & Data 25:04

לפני 22 weeks25:04

25:04

How is AI revolutionizing healthcare? In this episode of Technovation, Melissa Flicek, CIO of Blue Cross Blue Shield of Minnesota, joins host Peter High to explore how the nearly 100-year-old healthcare giant is leveraging AI and data analytics to enhance patient experiences and operational efficiency. With $15B+ in annual revenue, BCBSMN is modernizing its technology infrastructure, implementing AI-powered automation to streamline patient interactions, and consolidating data into a single-source architecture to ensure consistency across all touchpoints. Melissa shares how these innovations are improving customer service, optimizing clinical workflows, and supporting predictive healthcare modeling to help lower costs. Key topics include: How BCBSMN is using AI to accelerate patient approvals and improve decision-making The role of data governance in ensuring AI-driven healthcare is accurate and ethical How predictive analytics is helping employers proactively manage rising healthcare costs The future of AI-driven patient engagement, clinical automation, and digital healthcare experiences…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Responsible AI: Value Proposition and Opportunities with Executives From MasterCard, Mars, and Northrop Grumman 34:27

לפני 38 weeks34:27

34:27

927: Operationalizing AI offers transformative potential but requires organizations to adopt “responsible AI” practices that ensure transparency, accountability, legality, and ethics. In this episode of Technovation , host Peter High speaks with three influential leaders—Ed McLaughlin, CTO and President at MasterCard, Marina Bellini, President of Global Business Services at Mars, and John Russell, CIO at Northrop Grumman—about the critical role of responsible AI in driving innovation while maintaining ethical and regulatory integrity. Moderated by Alex Kraus, the panel unpacks how companies across industries can balance business value with accountability, leveraging AI responsibly for global impact. Highlights include: Responsible AI Frameworks : The panel shares how organizations like Mars, MasterCard, and Northrop Grumman are developing governance models that ensure AI aligns with corporate values and global regulations. Balancing Innovation and Risk : Insights into navigating the risk-reward trade-off by focusing on scalable AI applications that enhance productivity, minimize bias, and reduce operational risks. Ethics at the Core of AI : Ed McLaughlin emphasizes that ethics must guide innovation, with AI only adding value when it upholds organizational principles and consumer trust. AI Scalability and Validation : Techniques like MasterCard’s “silent mode validation” to test AI in real-time environments and prevent concept drift, ensuring robust performance at scale. Navigating Global Regulations : Marina Bellini and John Russell discuss the challenges of adapting AI practices to comply with international regulatory frameworks while maintaining organizational principles. The Future of AI in Defense and Business : John Russell explores how ethical constraints drive innovation in the aerospace and defense sectors, while Ed McLaughlin warns against over-restricting AI technologies.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Next-Gen Talent & AI Strategy with FINRA, Corning & Land O’Lakes 31:32

לפני 38 weeks31:32

31:32

926: As organizations navigate the future of work and technology, leaders are rethinking how to recruit, retain, and upskill talent to drive innovation. In this episode of Technovation, we feature a panel discussion from our 2024 Metis Strategy Summit with Soumya Seetharam (Chief Digital and Information Officer, Corning), Teddy Bekele (Chief Technology Officer, Land O’Lakes), and Tigran Khrimian (Chief Technology and Engineering Officer, FINRA). Moderated by Peter High , the conversation highlights practical strategies for developing next-generation operating models and integrating emerging technologies into the workforce. Highlights include: Global Talent Hubs: Soumya discusses Corning’s strategic creation of digital hubs worldwide to access diverse talent pools and align operations with business needs. AI and Data-Driven Insights: Tigran shares FINRA’s groundbreaking use of AI to process exabytes of data and maintain market integrity. Fusion Teams for Agility: Teddy reveals Land O’Lakes’ approach to embedding IT talent within business functions for deeper collaboration and innovation. Rotational Programs for Skill Development: Soumya explains how Corning’s mid-career rotational programs build leadership and broaden expertise. Generative AI’s Impact on Programming: Tigran explores the transformative potential of AI, including the idea of English as a programming language. Citizen Development: Insights on empowering non-technical employees to leverage low-code/no-code tools safely and effectively.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Advancing Data Strategy and AI ROI: Insights from Capital One, Cigna, and Vanguard 34:38

לפני 39 weeks34:38

34:38

925: As organizations increasingly experiment with AI, technology leaders are turning their attention to demonstrating how these tools can deliver tangible returns for the business. In this episode of Technovation, we feature a panel from our 2024 Metis Strategy Summit where Rob Alexander (CIO, Capital One), Katya Andresen (Chief Digital and Analytics Officer, Cigna), and Nitin Tandon (CIO, Vanguard) discuss how their organizations are advancing data strategy and extracting measurable value from AI initiatives. Moderated by Chris Davis (Partner and West Coast Office Lead, Metis Strategy), the conversation highlights real-world insights and provides actionable advice for technology leaders on how to measure AI’s business value, identify initiatives that will drive the greatest impact inside their organizations, and ensure a strong data strategy to guide it all. Highlights include: Cloud Infrastructure for AI Readiness: Panelists emphasize the critical role of cloud adoption as the foundation for scalable AI strategies and innovation. AI and Business ROI: The group explores frameworks for identifying high-impact AI use cases and measuring their value, from productivity gains to cost reductions. Generative AI in Action: Examples of how Generative AI is transforming customer service, developer productivity, and predictive analytics in their organizations. Human-Centric Product Mindset: Insights on embedding a human-focused, outcome-driven approach to AI development and deployment. Data Strategy and Governance: Practical steps for creating AI-ready data ecosystems while balancing experimentation with structured governance. Cross-Industry Lessons: Rob, Katya, and Nitin share their unique perspectives on leveraging AI to drive transformation in large-scale, data-intensive businesses.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Staying Nimble and Resilient in a Changing World: Insights from Goldman Sachs Global Institute Co-Head George Lee 16:48

לפני 39 weeks16:48

16:48

With the global economic outlook in flux, companies worldwide are preparing for scenarios that could redefine their technology adoption strategies. In a fireside chat at our 2024 Metis Strategy Summit in NYC, George Lee, Co-Head of the Goldman Sachs Global Institute, shares his insights with Peter High on how technology and business leaders can position their organizations for readiness and resilience amid uncertainty. Highlights include: Supply Chain Resilience Amid Geopolitical Complexity : George emphasizes the critical need for companies to bolster supply chain resilience in response to global geopolitical shifts. He highlights how these changes are pushing companies to rethink their strategies to ensure stability and agility. AI as a National Strategic Asset : The conversation dives into AI’s evolution from a technological tool to a national strategic asset, with George exploring its implications for productivity, culture, and national defense in a rapidly advancing digital landscape. Focus on Inflection Points Over Predictions : George introduces the concept of planning around “inflection points” instead of relying solely on predictions, encouraging leaders to proactively navigate pivotal moments that could redefine their industries. Enterprise AI and the Productivity Paradox : George discusses the “productivity paradox” seen in AI’s adoption within enterprises, noting the discrepancy between AI’s rapid advancements and its slower integration into enterprise workflows. Superintelligence vs. Super Automation : The discussion distinguishes between the concepts of superintelligence and super automation, examining the different impacts each could have on future economies and labor markets. Insights from Global Conversations : George shares how the Goldman Sachs Global Institute gathers and refines insights from dialogues with global leaders, using these insights to guide clients through geopolitical and economic complexities. Challenges in Adopting New Technology : Drawing on his experience as a former CIO, George addresses the practical challenges organizations face when implementing advanced technologies, underscoring the importance of strong frameworks and patience in driving enterprise adoption.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
All Hands on Tech: Thought Leaders Tom Davenport & Ian Barkin on Citizen Development & Digital Transformation 45:04

לפני 40 weeks45:04

45:04

In their latest book, All Hands on Tech, Babson College Professor Tom Davenport and automation pioneer Ian Barkin explore how citizen development is transforming the workplace. In this episode of Technovation, Peter High interviews Tom and Ian about the core concepts of their book, covering the rise of citizen developers, the role of governance frameworks, and real-world case studies that demonstrate the impact of democratizing technology. Highlights include: Citizen Development : Tom and Ian define citizen development as the democratization of IT, allowing non-technical employees to create applications and automations, empowering them to drive meaningful change within their organizations. Digital Transformation : They explain why citizen development is a critical ingredient in digital transformation, providing organizations with the agility to respond faster and innovate continuously. 4G Framework for Governance : The 4G Framework—Genesis, Governance, Guidance, Guardrails—offers a structure for responsibly supporting citizen development, ensuring scalability and mitigating technical debt. Amtrak and Shell Case Studies : The authors share insights from Amtrak’s individual-led development and Shell’s structured DIY movement as examples of successful grassroots innovation. Generative AI & Low-Code Tools : Tools like Microsoft’s Power Platform and generative AI enable non-technical users to develop software and solutions, fostering a culture of innovation from all levels within an organization. Future of Work and Citizen Development : Tom and Ian discuss the future of work, where employees with domain expertise play an increasing role in technology initiatives, bridging gaps between IT and business for collaborative innovation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
CEO Scott Dietzen on Augment’s AI for Developer Productivity, Competing with Microsoft, and Revolutionizing Software Engineering 32:47

לפני 40 weeks32:47

32:47

922: Artificial intelligence has enabled software developers to significantly boost productivity by automating tedious tasks and improving code quality across complex projects. In this episode of Technovation , host Peter High speaks with Scott Dietzen, CEO of Augment, about how Augment’s AI platform is changing how software teams collaborate, making it easier for developers to work efficiently and creatively. Scott shares how Augment’s AI sets itself apart by deeply understanding the codebase and architecture of each team, providing tailored support beyond coding tools from the tech giants. Highlights include: Codebase Intelligence and Team Collaboration : Scott explains how Augment’s AI goes beyond generating code; it learns from your team’s specific codebase and workflows, fostering enhanced collaboration and efficiency. Competing with Microsoft : The discussion dives into Augment’s strategy for taking on Microsoft Copilot, emphasizing specialized AI that deeply understands complex code repositories, enabling faster problem-solving and greater project continuity. Productivity Gains and ROI : Scott shares examples of customers who have doubled their productivity and reduced their software backlogs, demonstrating the strong ROI and value Augment delivers to enterprises. Human-AI Collaboration : Scott reflects on the future of software engineering, highlighting how Augment’s approach is about augmenting human capabilities rather than replacing them, giving developers more freedom to focus on creative problem-solving. The Future of AI in Software Development : Scott offers insights into the potential for AI to reshape the software development landscape, emphasizing the importance of continued innovation and specialization to stay ahead of industry giants.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Avis’ Ravi Simhambhatla on AI, Dynamic Pricing, and Transforming Customer Experience 33:58

לפני 41 weeks33:58

33:58

921: Picking up a rental car is often the final step in a traveler’s journey, making it a pivotal moment where technology can transform the customer’s overall experience. In this episode of Technovation, host Peter High interviews Ravi Simhambhatla, Executive Vice President and Chief Digital and Innovation Officer at Avis Budget Group, about his approach to driving digital transformation and customer-centric innovation within a global car rental company. Ravi shares how he and his team are enhancing every touchpoint of the customer journey through AI-driven self-service tools, dynamic pricing, and real-time personalization. Highlights include: Customer-Centric Digital Transformation : Ravi discusses the modernization efforts underway at Avis Budget Group, including a focus on cloud migration and the integration of AI to create frictionless customer experiences. Dynamic Pricing and Personalization : Using data-driven insights, Avis Budget Group tailors offers to individual customer profiles, aiming to maximize satisfaction and optimize revenue through strategic dynamic pricing. Generative AI in Operations : Ravi describes how AI-based damage detection and chatbots for customer support improve efficiency and transparency, reducing customer disputes and response times. Autonomous Vehicles and Future Innovation : Ravi shares his vision for autonomous vehicles in car rentals, detailing a future where customers can seamlessly locate and receive their vehicles upon arrival at airports, further enhancing convenience. Employee Enablement : Emphasizing the value of frontline employees, Ravi highlights efforts to equip staff with tools that enhance their ability to serve customers efficiently, ensuring customer satisfaction from arrival to vehicle return.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Ulta’s Digital Transformation: Building an Omnichannel and Hyperpersonalized Customer Experience Through Data with CTO/CIO Mike Maresca 27:05

לפני 41 weeks27:05

27:05

Ulta Beauty has positioned itself as an industry leader by merging in-store and digital experiences for a seamless, personalized customer experience. In this episode of Technovation , Peter High speaks with Ulta Beauty’s Chief Technology and Information Officer Mike Maresca on the company’s digital transformation, cloud expansion, and omni-centric strategy. Mike shares insights on how Ulta’s GlamLab enables virtual try-ons and how data and AI drive hyper-personalization for Ulta’s 44 million loyalty members. Highlights include: Digital Transformation and Omni-Centric Strategy : Mike shares how Ulta Beauty is investing in multi-cloud infrastructure and agile development to build a connected experience across online and in-store channels. Hyper-Personalization Through Data and AI : Ulta’s approach to creating personalized customer experiences leverages a modern data platform, enabling customized product recommendations, loyalty rewards, and shopping experiences. GlamLab and Virtual Try-Ons : Using augmented reality, Ulta’s GlamLab allows customers to try on products virtually, blending digital convenience with a tactile shopping experience. Talent and Agile Innovation : Mike emphasizes the importance of fostering a learning culture through Ulta University and empowering fusion teams that bring business, product, and IT closer together. Expansion into Mexico : Announcing Ulta Beauty’s international expansion into Mexico in 2025, Mike provides a glimpse into the company’s future growth strategy. Automation and Supply Chain Efficiency : Through robotic automation in distribution centers, Ulta is optimizing fulfillment accuracy and scaling to meet seasonal demand, enhancing overall operational efficiency.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The Corporate Life Cycle: Leadership, Valuation, and Reincarnation of Companies with NYU Stern Professor Aswath Damodaran 58:01

לפני 42 weeks58:01

58:01

919: NYU Stern Professor Aswath Damodaran explains in his latest book, The Corporate Life Cycle , that companies must adapt their strategies and leadership styles to match their stage in the corporate life cycle, whether it’s embracing visionary leaders to drive growth during startup phases or appointing pragmatic managers to steer the company through periods of decline. In this episode of Technovation , host Peter High interviews Aswath about the core concepts of his book, exploring how companies experience growth, maturity, and decline just like humans. He offers insights on aligning leadership styles to different stages of a company’s life cycle and shares examples of companies like Microsoft and Apple that have successfully rejuvenated their growth. Highlights include: The Corporate Life Cycle : Aswath breaks down the stages of business aging, comparing them to human life and outlining the strategic adjustments companies need at each phase to stay competitive. Leadership Evolution : The discussion covers the importance of adapting leadership styles according to the company’s life cycle stage—visionaries for startups, business builders for expansion, and pragmatic leaders for firms facing decline. Reincarnation of Companies : Rare cases like Microsoft and Apple illustrate how some companies reverse aging through leadership changes, organic growth, and strategic acceptance rather than relying on acquisitions. Valuation and Storytelling : Aswath emphasizes the need to integrate financial modeling with a compelling narrative to give deeper meaning to valuation metrics. Scaling Challenges in Modern Business : The conversation highlights the rapid rise and fall of companies like Yahoo and Uber, showcasing the difficulties of scaling quickly without establishing a sustainable business model. Active vs. Passive Investing : Aswath discusses why active investing yields diminishing returns in today’s data-rich environment, as passive investing gains popularity and market share. AI’s Role in Business : The episode explores Microsoft’s strategic investment in OpenAI, underscoring the mix of strategy and luck that fuels success in the AI-driven economy.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Land O’Lakes CTO Teddy Bekele on Leading a Data-Driven Cooperative with AI and Agile Fusion Teams 45:44

לפני 42 weeks45:44

45:44

To create stronger alignment between technology and business objectives, farm-to-fork cooperative Land O’Lakes is embracing Fusion Teams, which combine deep technical expertise with business insights to anticipate needs, innovate faster, and deliver more tailored solutions. In this episode of Technovation, host Peter High interviews Land O’Lakes CTO Teddy Bekele about the critical role technology plays in driving both innovation and operational alignment within the company’s cooperative model. Teddy shares how Land O’Lakes is transforming its operations through Agile practices, Fusion Teams, and AI-driven decision-making, all while fostering sustainability and growth across its diverse business units, including smarter farming and enhanced supply chain management.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Bestselling Author Seth Godin on Strategy, Innovation, and Leadership from His Latest Book This is Strategy 38:46

לפני 43 weeks38:46

38:46

In his newest book, This is Strategy, renowned author and marketing thought leader Seth Godin provides a detailed framework for developing an effective strategy and challenges the way strategy is approached across industries. In this episode, Peter High sits down with Seth to explore the critical difference between strategy and tactics, offering practical insights into how individuals and organizations can craft strategies that stand the test of time. Seth emphasizes the importance of simplicity, demonstrating how profound strategies can be communicated in clear, memorable terms. Seth also dives into the growing role of AI in strategic thinking, sharing his experience with tools like Claude to challenge assumptions and refine strategies. Additionally, he discusses the necessity of empathy in leadership and the importance of embracing change and constraints to fuel innovation. Whether you’re a business leader, entrepreneur, or simply curious about the future of strategy in an AI-driven world, this episode offers actionable insights to help you navigate the complexities of modern leadership.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How PetSmart Uses AI and Microservices to Enhance the Digital Experience for Pet Parents 27:47

לפני 43 weeks27:47

27:47

The ways customers interact with retailers and other organizations have vastly changed in recent years, and the pet care industry is no different, leveraging technology to deliver personalized, efficient experiences for pet parents. In this episode of Technovation, Peter High interviews Greg Fancher, Executive Vice President of IT and Chief Information Technology Officer of PetSmart. Greg discusses PetSmart’s ongoing digital transformation, which has included a shift from a distribution center-focused model to store-based e-commerce fulfillment, improving speed and efficiency for customers. He also shares insights into re-platforming PetSmart’s systems to use microservices, enabling faster innovation, and the company’s strategic use of AI for optimizing operations like pick path efficiency and personalized marketing. Greg provides an inside look at the company’s efforts to enhance its omnichannel retail strategy, including cloud-based booking for pet services and real-time inventory visibility. Lastly, Greg highlights the importance of leadership restructuring and portfolio management in aligning technology investments with business goals and discusses his excitement for future technologies like quantum computing and their potential impact on security.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Keurig Dr Pepper’s Digital Transformation: CIO John Gigerich on Value Chain Optimization, Direct-to-Consumer Channels, and Deeper Consumer Insights 38:27

לפני 44 weeks38:27

38:27

915: Consumer insights are the lifeblood of any company, enabling them to optimize product availability, personalize marketing, and enhance customer experiences through direct-to-consumer channels and loyalty programs. In this episode of Technovation, Peter High interviews John Gigerich, Chief Information Officer of Keurig Dr Pepper. John shares insights into the 2018 merger between Keurig and Dr Pepper, which created a beverage powerhouse, and discusses his role in integrating the companies’ IT systems while ensuring cybersecurity. He elaborates on Keurig Dr Pepper’s digital transformation journey, covering cloud migration, intelligent automation tools like RPA and AI, and the company’s data-driven approach to consumer insights that optimize product offerings and marketing strategies. John also provides a fascinating look into the company’s supply chain optimization initiatives and the role of the digital value chain. Finally, he highlights the importance of ROI in IT investments and shares his excitement for AI and data-driven innovation at KDP.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The Rise of AI in Cloud Computing: Mary D’Onofrio of Bessemer Venture Partners on Cloud Investment Strategies and Success Metrics 26:02

לפני 44 weeks26:02

26:02

914: The shift towards cloud computing has accelerated with the rise of artificial intelligence (AI), and venture capital firms like Bessemer Venture Partners have taken notice. In this episode of Technovation, host Peter High interviews Mary D’Onofrio, partner at Bessemer, who leads investments in cloud software and emerging technologies. Mary discusses her journey into venture capital, Bessemer’s Cloud Index, and the State of the Cloud reports, while highlighting how AI is transforming the cloud landscape. She also shares insights into the “five Cs of cloud finance” and the importance of customer feedback in shaping investment decisions.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Reynolds American’s Digital Transformation Towards Reduced-Risk Products 20:07

לפני 45 weeks20:07

20:07

913: In this episode of Technovation, host Peter High interviews Aaron Gwinner, Senior Vice President and Chief Information Officer of Reynolds American. Aaron discusses the company’s ambitious goal to reduce the health impact of its products by transitioning customers away from traditional cigarettes to lower-risk alternatives like vaping. He explains how technology plays a critical role in this transformation, including a significant cloud migration effort aimed at centralizing data and improving operational efficiency. Aaron also shares insights on the evolving challenges of cybersecurity and the potential of generative AI to improve employee productivity and supply chain management. Drawing on over two decades of experience at The Coca-Cola Company, Aaron reflects on how his international career has informed his approach to leadership at Reynolds American. Tune in to hear more about Reynolds American’s digital transformation, its mission to build a better tomorrow, and the key role of IT in achieving this vision.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Silicon Design in the Cloud: Marvell’s CIO on the Future of Semiconductor Innovation 34:12

לפני 23 weeks34:12

34:12

Marvell Technology is at the forefront of AI-driven semiconductor innovation. In this episode, Nishit Sahay, CIO of Marvell Technology, joins Peter High to discuss the company’s rapid growth, enterprise AI strategy, and the transition of semiconductor design to the cloud. Nishit shares how Marvell is leveraging AI and data analytics to enhance decision-making, improve semiconductor product development, and accelerate business processes. He also provides insights into the challenges of integrating $10B+ acquisitions and how Marvell is pioneering cloud-based silicon design with AWS. Additionally, Nishit discusses quantum computing, data governance, and how Marvell is preparing for the next wave of technology disruption. Key topics include: AI’s role in semiconductor innovation Cloud-based silicon design & customizable compute Fast-tracking billion-dollar acquisitions Building an enterprise-wide data-driven culture The future of quantum computing…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How AI and Predictive Analytics Are Transforming Healthcare with Inova CIDO Matt Kull 24:49

לפני 23 weeks24:49

24:49

956: How can AI, data analytics, and predictive modeling revolutionize healthcare? In this episode of Technovation, host Peter High interviews Matt Kull, Chief Information and Digital Officer at Inova Health System, about how AI and data are reshaping patient care. Matt shares how AI is helping to automate administrative tasks, secure patient data, and predict hospital resource needs. He also discusses the future of edge computing and wireless technology in healthcare, ensuring hospitals operate more efficiently while delivering personalized, data-driven treatments. Topics Include: How Inova is leveraging AI & automation to tackle healthcare workforce shortages. The importance of data privacy and ethical AI implementation. How predictive analytics improves staffing, supply chain, and decision-making. The impact of edge computing and 5G on future hospital infrastructure.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Wendy’s AI-Powered Drive-Thru Revolution: CIO Matt Spessard on How FreshAi & Digital Innovation Are Transforming QSR 30:44

לפני 24 weeks30:44

30:44

How can AI revolutionize the $2B+ quick-service restaurant (QSR) industry? In this episode of Technovation , Wendy’s CIO Matt Spessard joins Peter High to reveal how the company is leveraging AI, automation, and digital transformation to enhance customer and crew experiences. With 7,000+ locations worldwide, Wendy’s is redefining fast food with FreshAi, its AI-powered drive-thru assistant, developed in partnership with Google Cloud. Matt shares how this cutting-edge technology is boosting order accuracy, improving speed, and optimizing crew workflows. Plus, he discusses how Wendy’s revamped CRM, loyalty program, and mobile-first strategy led to 40% growth in digital revenue in 2024. Key Takeaways: FreshAi: The AI-powered drive-thru system redefining QSR efficiency. 40% Digital Growth: How Wendy’s revamped CRM and mobile experience is driving revenue. AI-Driven Innovation: Wendy’s framework for testing, iterating, and rejecting 6 out of 7 ideas. The Future of AI in QSR: Edge computing, spatial computing & what’s next for digital transformation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
MetLife’s Tech Evolution: AI, Cybersecurity & Innovation at Scale with Bill Pappas 35:22

לפני 24 weeks35:22

35:22

MetLife is one of the world’s largest financial services companies, serving over 90 million customers globally. Leading its technology and operations division is Bill Pappas, who oversees AI strategy, cybersecurity, customer experience, and digital transformation across the company. In this episode of Technovation , Bill Pappas joins host Peter High to discuss how MetLife is leveraging AI, automation, and technology to enhance customer experience, ensure security, and drive operational efficiency. He shares insights on managing a 38,000-person global team, the role of AI in financial services, and why customer-centric innovation is key to long-term success. Key Topics: AI, Automation & Innovation – How MetLife is using AI to drive operational efficiency Cybersecurity & Risk Management – Protecting a $67B enterprise from digital threats Customer-Centric Digital Transformation – Why personalized, tech-enabled service is the future of insurance Leadership & Workforce Development – How to build an agile, innovative global team…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The Future of B2B Platforms: Ingram Micro’s Digital Transformation with Sanjib Sahoo 26:05

לפני 25 weeks26:05

26:05

Ingram Micro is no longer just a technology distributor—it’s becoming a platform company. In this episode of Technovation, Peter High welcomes Sanjib Sahoo, President of the Global Platform Group at Ingram Micro, to discuss the company’s digital transformation journey and how it is leveraging AI, data, and platform technology to revolutionize the B2B technology ecosystem. Sanjib shares insights on the Xvantage platform, Ingram Micro’s push toward AI-powered automation, and how the company is connecting 1,500 OEMs with over 160,000 B2B partners. He also delves into agentic AI, the importance of mindset in AI adoption, and how leadership in the digital era requires balancing innovation with human collaboration. Highlights: The shift from technology distribution to platform ecosystems AI-driven automation and agentic AI in B2B operations The Xvantage platform and its impact on channel partners and vendors Leadership philosophy: Why vulnerability and adaptability matter in digital transformation How Ingram Micro is shaping the future of B2B commerce…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
AI-Driven Digital Growth at Regal Rexnord with CDIO Tim Dickson 26:52

לפני 25 weeks26:52

26:52

952: Regal Rexnord CDIO Tim Dickson joins Peter High to discuss how the $6B industrial manufacturing leader is driving digital transformation. Tim shares insights on leveraging AI, cloud, and e-commerce to enhance operations and customer experience. He also discusses the company’s generative AI initiatives, including chatbots for internal and customer interactions, and how Regal Rexnord is embracing data-driven innovation. AI & Digital Strategy: How Regal Rexnord is using AI to optimize operations E-Commerce & CX: The role of digital in enhancing customer experience Generative AI & Automation: The impact of AI-driven chatbots like RRXy and RRXGPT Leadership & Growth: Tim’s approach to building a digital-first culture…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Dan Caruso on Bandwidth, Quantum Tech, and Lessons from Billion-Dollar Exits 38:15

לפני 26 weeks38:15

38:15

In this episode of Technovation , Peter High interviews Dan Caruso, founder of Zayo Group and Caruso Ventures. Dan, a pioneer in communications infrastructure, shares his journey from leading multi-billion dollar exits with MFS and Level 3 to his current investments in quantum and space technologies. He discusses insights from his new book Bandwidth: The Untold Story of Ambition, Deception, and Innovation That Shaped the Internet Age . Key Highlights: The breakup of AT&T and how it created modern telecom. How fiber optics and broadband became the foundation of the internet. The boom-bust cycle of innovation and how it applies to AI and quantum today. Why quantum computing and space tech will reshape industries from cybersecurity to finance. How ambitious professionals can ride the next tech wave.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Bread Financial’s CTO is Transforming Fintech with AI & Agile Innovation 25:47

לפני 26 weeks25:47

25:47

How do you build a modern, AI-powered financial services platform while keeping your workforce agile and innovative? On this episode of Technovation, Bread Financial CTO Allegra Driscoll joins Peter High on Technovation to discuss her leadership in technology modernization, cloud migration, and fintech innovation. She shares insights into Bread Financial’s shift to a product operating model, AI-driven transformation, and mainframe-to-cloud transition—all while leading a large-scale reskilling initiative. Key Topics: AI-Driven Financial Services – Using AI and real-time analytics to enhance customer experiences. Cloud & DevSecOps – How Bread Financial is retiring mainframes and embracing public cloud for scalability. Workforce Reskilling & Agile Transformation – Investing in cloud & AI training while rethinking the way teams work. Diversity & Inclusion in Tech – Creating high-performing teams with diverse perspectives and problem-solving approaches. The Future of AI in Finance – How Bread Financial balances AI automation with human decision-making.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Becoming AI-Ready with New York Life Chief Data & Analytics Officer Don Vu 23:13

לפני 27 weeks23:13

23:13

New York Life is embracing AI and data to enhance customer experience and business strategy. In this episode of Technovation, Don Vu, Chief Data & Analytics Officer, shares how he’s leading a transformation at the 180-year-old mutual insurance giant. Don discusses how AI and data modernization are reshaping insurance, the role of data in improving agent and customer interactions, and how New York Life is structuring its organization for agility and innovation. He also reflects on his career spanning Major League Baseball, Northwestern Mutual, and WeWork, and what excites him about AI’s future. Highlights: How AI & data are driving New York Life’s customer and agent experience The four pillars of AI strategy: data foundation, insights, culture & experience The role of AI in transforming traditional industries Don’s reflections on the evolution of data leadership…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Scaling Prologis: How Sineesh Keshav Leverages AI & Cloud to Power Logistics 32:52

לפני 27 weeks32:52

32:52

How does the world’s largest logistics real estate company stay ahead of rapid growth and disruption? Prologis CTO Sineesh Keshav joins Peter High to discuss how the global logistics real estate leader is leveraging AI, automation, and proprietary data to drive efficiency, sustainability, and business expansion . Sineesh shares insights into Prologis’ rapid growth, $220 billion in assets under management , and its transition into energy, EV charging, and smart buildings . He also explains the company’s 100% cloud-based strategy , how AI is embedded into decision-making, and the role of data-driven innovation in scaling global logistics operations. Key Topics: AI & Automation in Logistics – How Prologis is embedding AI into decision-making. Scaling Growth with Data – Leveraging proprietary data to drive operational efficiency. Energy & Sustainability – Becoming the 2nd largest solar producer in the U.S. Tech-Driven Expansion – Why M&A strategy and digital transformation are critical to Prologis’ success.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The Expanding Innovation Ecosystem with Berkadia’s Damu Bashyam and Medtronic’s Rashmi Kumar 21:59

לפני 28 weeks21:59

21:59

How can technology leaders leverage innovation ecosystems to drive meaningful business transformation? In this episode of Technovation, Steven Norton moderates a discussion with Medtronic CIO Rashmi Kumar and Berkadia CIIO Damu Bashyam on how they are tapping into hyperautomation, AI, and startup partnerships to expand their innovation ecosystems and accelerate growth. Rashmi shares how Medtronic is building an innovation ecosystem through its Hyperautomation Center of Excellence, enabling AI-driven decision-making, automation, and operational efficiencies that enhance healthcare delivery. Damu explains how Berkadia’s Startup Accelerator Program fosters an ecosystem of fintech and proptech innovators, driving competitive advantage and industry-wide transformation. Learn how leading technology executives are creating and nurturing innovation ecosystems by integrating cutting-edge technology, fostering cross-functional collaboration, and leveraging external partnerships to fuel continuous innovation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Comerica COO Megan Crespi on AI, Digital Transformation & the Future of Banking 54:26

לפני 28 weeks54:26

54:26

Comerica Bank COO Megan Crespi joins Peter High to discuss the bank’s digital transformation strategy, AI adoption, and customer-centric innovation. Megan shares insights on Comerica’s cloud migration journey, investments in AI-powered risk management, and how the bank is modernizing operations to enhance customer experience. She also delves into cybersecurity strategies for the quantum computing era and lessons from her leadership roles at Ally Bank and General Motors. Highlights: Digital Transformation at Comerica: Moving 80% of applications to the cloud and modernizing banking infrastructure. AI in Banking: How AI and analytics are enhancing customer insights, security, and operations. Cybersecurity & Quantum Computing: Preparing for next-gen security threats. Customer-Centric Innovation: Improving digital banking, payments, and self-service experiences.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
AI-Driven Customer Experiences with Avis’ Ravi Simhambhatla & Royal Caribbean’s Martha Poulter 21:30

לפני 29 weeks21:30

21:30

In a panel from last year’s Metis Strategy Summit, Royal Caribbean’s CIO Martha Poulter and Avis Budget Group’s Chief Digital and Innovation Officer Ravi Simhambhatla share how they’re harnessing AI to transform customer experiences and operations. During the discussion, these executives explore how AI-driven personalization boosts conversions, the role of predictive models in operational efficiency, and the importance of blending digital and physical realities. From improving asset utilization to reducing waste and empowering employees, discover how these industry leaders are shaping the future of travel and hospitality. Highlights include: AI-powered vacation planning at Royal Caribbean: Simplifying complex customer journeys. Avis Budget Group’s innovative use of predictive AI models to optimize fleet utilization. Operational excellence: Transforming food waste and sustainability challenges into data solutions. The intersection of technology and customer satisfaction in travel and hospitality.”…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Unisys CTO Dwayne Allen on AI Strategy and Democratizing Tech Savviness 39:13

לפני 29 weeks39:13

39:13

Unisys CTO Dwayne Allen joins Technovation to discuss how he is leading AI-driven innovation and shaping the future of IT services. Dwayne shares insights into Unisys’s transformation from hardware to IT solutions, the democratization of digital acumen, and how the company’s AI training program has driven adoption across 13,000 employees. He also highlights the promise of generative AI, ethical use policies, and emerging technologies like quantum computing. Tune in to learn how Dwayne’s strategic leadership is driving Unisys forward and empowering clients globally. Highlights include: CTO Role Evolution : Discussion on CTO 3.0, focusing on AI practices, solution development, and client collaboration. AI Strategy : Details of Unisys’s AI training program and its integration into internal and client solutions. Customer Collaboration : Insights into leveraging client partnerships to enhance solutions and strategy. Generative AI & Ethical Guidelines : Highlights of AI use cases, Unisys’s AI acceptable use policy, and future integration. Board Membership : Reflections on serving as a board member and its influence on his operational role.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Neeraj Vijay, Onsemi CIO: Digital Threads, AI, and ESG in Semiconductor Innovation 32:45

לפני 30 weeks32:45

32:45

Onsemi CIO Neeraj Vijay joins Technovation to discuss the company’s transformation journey, driven by a unique digital thread framework. Neeraj shares insights on leveraging intelligent power and sensing technologies for industries like automotive and life sciences, achieving carbon neutrality by 2040, and fostering cultural adaptability in IT leadership. Learn how Onsemi integrates AI and digital innovation to lead in the semiconductor space. Highlights include: Digital Threads : Explanation of the framework and seven defined threads, such as idea-to-market and silica-to-chip. AI in Action : Use of large language models for customer engagement and support optimization. Cultural Shifts : Emphasis on flexibility, change readiness, and breaking down silos in IT leadership.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Skyworks Solutions’ AI and 5G Leadership: CIO Satya Jayadev on IT Transformation and Driving the Wireless Revolution 41:19

לפני 45 weeks41:19

41:19

912: The fusion of IT transformation and AI is revolutionizing how businesses leverage technology to drive growth and innovation. In this episode of Technovation, Peter High speaks with Satya Jayadev, CIO of Skyworks Solutions, a global leader in high-performance analog semiconductors that power the wireless revolution. Satya shares insights into his six-year journey at Skyworks, leading a digital transformation that took IT from a back-office support role to a business driver and visionary partner. He discusses how Skyworks is leveraging AI to optimize processes and product development and how the AI Enablement Office is identifying critical use cases across the organization. Satya also explains the role of Electronic Design Automation (EDA) in improving engineering efficiency and product design speed. Lastly, he provides a forward-looking view on how AI and 5G are shaping the future of business and consumer experiences.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Discover Financial’s Innovation: CIO Jason Strle on FinTech, Risk Management, and AI-Driven Customer Experience 39:56

לפני 46 weeks39:56

39:56

911: In financial services, automation and AI are transforming risk management, streamlining compliance, and enhancing customer experiences for greater efficiency. In this episode of Technovation , Peter High interviews Jason Strle, Chief Information Officer of Discover Financial Services. Jason discusses Discover’s unique position as one of the first FinTech companies, emphasizing its direct-to-consumer model and its role as one of the four major credit card networks. He highlights how Discover’s customer-first approach drives innovation across the company, earning high levels of customer loyalty. As CIO, Jason provides insights into the breadth of his responsibilities, covering everything from core banking platforms to cloud infrastructure and information security. He also delves into how Discover is embracing AI and automation to innovate risk management, making traditionally complex processes more efficient and competitive. Jason shares his thoughts on how Generative AI is transforming customer service and risk management, while also addressing the challenges it presents. The conversation also explores Discover’s partnerships with FinTech startups and how the company stays on the cutting edge of financial technology.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Moderna’s Post-COVID-19 Strategy: CIO Brad Miller AI, Innovation, and Digital Transformation in Biotech 30:44

לפני 46 weeks30:44

30:44

910: Biopharma companies have adapted their business and technology strategies to address the decreased demand for COVID-19 vaccines, shifting towards a more predictable, seasonal market. In this episode of Technovation, Peter High speaks with Brad Miller, Chief Information Officer of Moderna. Brad shares how Moderna is harnessing cutting-edge technologies like AI, machine learning, and cloud computing to revolutionize the pharmaceutical industry. As Moderna transitions from a COVID-19 vaccine-focused company to a diversified portfolio that includes oncology and rare disease treatments, Brad explains how digital transformation is powering advancements in R&D, manufacturing, and commercialization. He also highlights Moderna’s internal learning academies, which ensure the workforce stays on the leading edge of digital and AI innovations. With a rich background that includes leadership roles at Capital One, Mastercard, and Amazon, Brad brings valuable insights into technology leadership in biotech. Tune in to discover how Moderna is shaping the future of medicine through technology.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Real-Time Business: MIT’s Peter Weill on Unlocking Customer Experience and AI-Driven Enterprise Success 47:22

לפני 47 weeks47:22

47:22

909: According to MIT’s Center for Information Systems Research (CISR) Senior Research Scientist and Chairman Peter Weill, “real-time business” refers to an organization’s ability to make decisions, respond to customer needs, and manage operations instantly using up-to-date data and technology to drive efficiency and outcomes. In this episode of Technovation, Peter High welcomes Weill to discuss his groundbreaking research on real-time business and lessons for executives seeking to transform their organizations. Weill shares how companies are leveraging cloud data, AI, and APIs to enable real-time decision-making, customer onboarding, and employee support. He highlights case studies from companies like Chase and United Airlines, showing how real-time operations have improved customer satisfaction and boosted performance. Weill also emphasizes the importance of digital-savvy leadership, noting that boards and executives with these skills are best positioned to succeed in this new paradigm. Finally, he offers insights into the future of real-time business with Generative AI, which promises to revolutionize customer interactions and internal processes.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Harnessing Leadership, Crisis Management, and AI: How Harry Folloder Drives Innovation at Alorica 32:49

לפני 47 weeks32:49

32:49

908: In the world of customer service, artificial intelligence (AI) and generative AI (GenAI) are unlocking new possibilities to elevate the customer experience beyond what was once thought possible. In this episode of Technovation, host Peter High sits down with Harry Folloder, Chief Digital and Technology Officer at Alorica, to explore how the company utilizes AI to revolutionize customer service, streamline operations, and empower both employees and customers. Harry highlights the crucial role of technology in building trust and delivering personalized, seamless customer interactions in today’s digital-first world. He also shares his inspiring personal journey, detailing how his background in law and emergency services—as a firefighter and paramedic—has uniquely prepared him to lead digital transformation at a tech-driven company. Discover the innovative AI-powered solutions propelling Alorica’s success and how Harry’s leadership is shaping the future of customer experience. Whether you’re interested in AI, digital transformation, or leadership, this episode provides valuable insights into the technologies and strategies driving innovation at Alorica.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Exploring Cloud Economics and End-User Computing with Muneer Mirza, Director at AWS 36:35

לפני 48 weeks36:35

36:35

907: Enhancing the end-user experience is key to driving productivity, security, and scalability in today’s digital landscape. In this episode of Technovation, host Peter High speaks with Muneer Mirza, Director of End-User Computing at Amazon Web Services (AWS). Muneer shares his journey at Amazon, starting from his role in developing the company’s website to overseeing AWS’s end-user computing services. He provides an inside look at services like Amazon WorkSpaces, AppStream, and Secure Browser, and how these products address diverse customer needs. Muneer also delves into the challenges of balancing innovation with cybersecurity and cost management, a common struggle for tech and digital leaders. He shares AWS’s customer-centric approach to problem-solving and provides insights into the role of generative AI in cloud computing. This conversation is packed with practical advice for leaders navigating the complex world of cloud economics, cybersecurity, and technological innovation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Verizon’s AI Strategy: Adopting and Scaling Generative AI in Customer Service with EVP Shankar Arumugavelu 33:04

לפני 48 weeks33:04

33:04

906: The combination of predictive AI and generative AI allows companies to not only anticipate customer behavior, but also deliver a more personalized experience. In this episode of Technovation, Peter High speaks with Shankar Arumugavelu, Executive Vice President and President of Verizon Global Services. Shankar shares his journey from Chief Information Officer to his new expanded role, overseeing not only IT and data but also supply chain, real estate, and shared services. The conversation delves into Verizon’s innovative use of AI, including generative AI’s role in customer service, predictive AI for churn management, and the company’s commitment to scaling these technologies across all functions. Shankar discusses the challenges and opportunities involved in industrializing AI at Verizon and offers insights into the future of technology, particularly the convergence of AI, edge computing, and 5G. Tune in to learn how Verizon is leveraging cutting-edge technologies to stay ahead in a rapidly evolving industry.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Graeme Thompson Drives AI-powered Data Management and Cloud-first Strategies at Informatica 30:28

לפני 49 weeks30:28

30:28

905: With Generative AI becoming prevalent across industries, proper data management is also becoming more important than ever. In this episode of Technovation, Peter High speaks with Graeme Thompson, the Chief Information Officer at Informatica, a leader in AI-powered cloud data management. With over eight years at the helm of Informatica’s IT, information security, and data functions, Graeme has overseen the company’s digital transformation from a traditional software licensing model to a cloud-first, consumption-driven business. Graeme shares how Informatica empowers its clients to leverage data as a critical asset, driving business outcomes through trusted AI and automation solutions. He discusses the company’s AI initiatives, its hybrid and multi-cloud strategy, and real-world use cases that demonstrate the power of AI in automating processes and improving decision-making. Additionally, Graeme reflects on how peer collaboration within the IT community helps address common challenges, and he explores the future of AI in enterprise automation and beyond.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The CIA’s CTO Nand Mulchandani on AI, National Security, and Silicon Valley’s Role in the Future of Tech 45:18

לפני 49 weeks45:18

45:18

904: As technical surveillance, AI, and advanced technologies become increasingly ubiquitous, the CIA, as a human intelligence organization, must be equipped to address these challenges. Through public and private collaborations, the agency is integrating critical technologies essential for national security. In this episode of Technovation, host Peter High welcomes Nand Mulchandani, the first-ever Chief Technology Officer at the CIA. Nand discusses his role working closely with Director William Burns to oversee the CIA’s technological advancements. Drawing on his Silicon Valley experience, Nand shares how the agency fosters innovation, builds relationships with tech companies, and adapts to the evolving challenges of great power competition, particularly with China. He explores the transformative role of AI, data analytics, and other technologies in national security while emphasizing the need for cultural change within the agency to tackle future threats. Tune in to hear insights from a leader at the forefront of both national security and cutting-edge technology.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Experian Leverages AI and Data Platforms to Drive Financial Inclusion and Innovation 28:13

לפני 50 weeks28:13

28:13

903: Artificial Intelligence (AI) has had a transformative impact on the financial services industry by enhancing decision-making, personalizing customer experiences, and driving innovation. In this episode of Technovation, Peter High interviews Shri Santhanam, Executive Vice President and General Manager of Software Platforms and Artificial Intelligence at Experian. Shri delves into Experian’s evolution from a credit bureau to a platform company, emphasizing the critical role of Artificial Intelligence in driving this transformation. He discusses the development of the Ascend Technology Platform, AI’s impact on financial inclusion, and the importance of AI governance. Shri also shares his passion for credit education and how generative AI is helping consumers better understand and improve their financial health. Tune in to gain insights into the future of data-centric AI and Experian’s innovative use of technology to create business and consumer impact.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Leveraging AI to Transform Legal Services: Wilson Sonsini CIO Mike Lucas on Driving Innovation, Using ChatGPT, and Navigating Ethical Concerns 20:11

לפני 50 weeks20:11

20:11

902: AI is reshaping legal services by streamlining tasks and driving innovation, yet it also challenges firms to navigate complex ethical and security issues. In this episode of Technovation, Peter High interviews Mike Lucas, Chief Information Officer at Wilson Sonsini Goodrich & Rosati. They discuss the integration of Artificial Intelligence in legal services and how Mike is driving Digital Transformation at one of the world’s leading law firms. Mike shares insights on the firm’s innovative initiatives, including the development of AI tools like the Neuron platform and pilots with ChatGPT and Microsoft Copilot. He also delves into the challenges of change management and the ethical considerations of adopting AI in a traditional industry like law.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The Heart of Logistics is Data: CIO Ajit Jagtap of MODE Global on Leveraging AI, Driving Innovation, and Normalizing a Data Strategy 20:39

לפני 51 weeks20:39

20:39

901: As AI and analytics evolve, one constant remains: clean, well-organized data is at the heart of these technologies. In this episode of Technovation, Peter High interviews Ajit Jagtap, Chief Information Officer at MODE Global. They discuss the rapid digital transformation in the logistics industry, driven by the pandemic, and how MODE Global is leveraging technology to enhance its services. Ajit shares insights on the importance of a robust data strategy to support AI and machine learning initiatives, the role of IT in integrating MODE’s family of brands, and the future of AI in logistics. The conversation also touches on Ajit’s approach to leadership and the significance of a people-centric culture within the IT organization.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Rob Carter Bids Farewell: 25-Time CIO 100 Award Winner Reflects on 31 Years at FedEx and the Evolution of the CIO Role 1:40:37

לפני 51 weeks1:40:37

1:40:37

900: Recognized as one of the most influential CIOs, Rob Carter of FedEx has had an extraordinary career, driving the company’s digital transformation while reshaping the technology landscape and redefining the CIO role. In this milestone 900th episode of Technovation, Peter High speaks with Rob to reflect on his remarkable journey and explore the evolving role of technology executives in enterprise leadership. They discuss FedEx’s digital transformation, including the transition from proprietary systems to cloud-based, virtualized environments. Carter shares insights from his early career, the impact of key mentors, and how FedEx leverages data through initiatives like FedEx Dataworks. The conversation underscores the critical role of leadership and technology in modernizing one of the world’s largest logistics companies.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How CIO Dolores Mears Led Hensel Phelps’ Modernization: AI, Digital Transformation, and Innovation 25:35

לפני 52 weeks25:35

25:35

899: Digital transformation goes beyond technology, requiring robust enterprise change management and the implementation of secure, responsible guardrails to drive sustainable innovation. In this episode of Technovation, Peter High interviews Dolores Mears, Chief Information Officer at Hensel Phelps. They discuss the company’s comprehensive modernization journey, focusing on digitization, data strategy, and the integration of advanced technologies like AI. Dolores shares her approach to leading enterprise change management, fostering innovation through the AI Council, and evaluating investments in emerging technologies. They also explore how augmented reality is transforming the construction industry. Join us for an insightful conversation on the future of technology in complex project management.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Target’s CIO Brett Craig is Leveraging Generative AI and Innovation to Transform Retail Technology 31:19

לפני 1 year31:19

31:19

898: Target’s decade-long experience with Artificial Intelligence (AI) has primed the company to fully leverage the transformative potential of Generative AI. In this episode of Technovation, Peter High interviews Brett Craig, Executive Vice President and Chief Information Officer at Target. They discuss the pivotal role of Generative AI in transforming retail and how technology has evolved to become a defining element in enhancing customer and employee experiences. Brett shares his journey from various roles within Target, including merchandising and finance, to his current role as CIO, where he leads the company’s technology strategy. The episode also delves into Target’s culture of innovation, highlighting initiatives like demo days, hackathons, and 50 Days of Learning that empower technologists to drive progress. Tune in to learn how Brett and his team are shaping the future of retail technology at Target.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Flix North America CEO Kai Boysan on Revolutionizing Intercity Travel with AI, Sustainability, and Innovation 29:10

לפני 30 weeks29:10

29:10

In this episode of Technovation, host Peter High interviews Kai Boysan, CEO of Flix North America, to explore how Flix is modernizing intercity travel. Learn about Flix’s strategic acquisition of Greyhound, its use of AI for optimizing operations, and its mission to provide sustainable, affordable travel to over 1,600 destinations. Discover how Flix employs AI to forecast demand, optimize pricing, and improve customer engagement through seamless technology integration. Kai also discusses the company’s innovative approach to partnerships and the adaptability needed to succeed across diverse global markets. Highlights include: Greyhound Acquisition: Merging legacy and innovation for transformation. AI-Driven Operations: Forecasting demand and optimizing efficiency. Customer-Facing Technology: Enhancing satisfaction with real-time updates. Sustainability Focus: Promoting greener travel alternatives. Leadership Insights: Structuring teams for innovation and growth.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Jude Schramm on AI, Fintech, and Transforming Fifth Third’s Digital Strategy 41:36

לפני 31 weeks41:36

41:36

Fifth Third Bancorp CIO Jude Schramm shares how he has spearheaded a comprehensive digital transformation over the past seven years, positioning the bank for growth, resilience, and innovation. Jude discusses the modernization of IT infrastructure, the integration of AI tools for employees and customers, and the bank’s strategic fintech acquisitions, such as Rise Money, to advance in embedded finance. He also delves into the evolution of customer experience, emphasizing a blend of human and digital interactions to meet modern banking needs. Additionally, Jude reflects on lessons from his tenure at GE, including the importance of leadership development and applying Lean Six Sigma principles to technology and business processes. Highlights include: Modernization and Resilience: Jude explains how Fifth Third upgraded its infrastructure, migrated to cloud-based systems, and established a robust foundation for scalability. AI for Transformation: The discussion explores the four pillars of AI at Fifth Third: for employees, engineers, business processes, and customers. Customer Experience Evolution: How the bank enhanced its mobile app, enabling 500+ updates in 2024 and creating seamless digital banking experiences. Talent Development: Strategies for building an engineering-centric IT workforce, including reskilling programs and partnerships for nontraditional hires. Fintech Acquisitions: Insights into how acquisitions like Rise Money and Provide have accelerated the bank’s entry into embedded finance and healthcare verticals. Governance and Innovation: The balance between adopting generative AI and ensuring regulatory compliance in a banking context. Lessons from GE: Jude reflects on the leadership training and Six Sigma practices that shaped his approach to problem-solving and innovation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Shaleen Devgun on AI, Decarbonization, and Innovation at Schneider National 24:53

לפני 31 weeks24:53

24:53

Shaleen Devgun, Chief Innovation and Technology Officer at Schneider National, joins Technovation to share how the company is transforming logistics through innovation, sustainability, and advanced technology. In this episode, Shaleen discusses Schneider’s Scope 23 platform, a groundbreaking solution to decarbonize supply chains, and the role of Packerland Ventures in investing in startups that are redefining logistics and transportation management. He also delves into how generative AI is optimizing human decision-making and operational efficiency, as well as the impact of The Grove, Schneider’s innovation hub in Green Bay, which attracts talent and fosters collaboration to solve critical industry challenges. This episode is a must-listen for technology executives and rising leaders eager to explore how innovation is reshaping logistics and supply chains for a sustainable future. Highlights include: Scope 23 and Decarbonization : Shaleen explains how Scope 23 enables companies to proactively reduce greenhouse gas emissions in their supply chains today. Packerland Ventures : Schneider’s corporate venture fund invests in transformative technologies like Platform Science and Mastery Logistics to redefine logistics and transportation management. Generative AI in Logistics : Shaleen discusses how Schneider is piloting generative AI solutions to enhance human decision-making and operational efficiency. The Grove Innovation Hub : Located on Schneider’s Green Bay campus, The Grove attracts entrepreneurs and fosters collaboration to tackle industry-wide challenges. Leadership Philosophy : Shaleen shares how Schneider’s innovation culture is embedded in its DNA and how the company’s “corporate athletes” drive transformative change.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Protecting Innovation: Bestselling Author and CrowdStrike Co-Founder Dmitri Alperovitch on Cyber Wars, China, and Winning the Tech Race 53:02

לפני 32 weeks53:02

53:02

939: Dmitri Alperovitch, co-founder of CrowdStrike and the Silverado Policy Accelerator, joins Technovation to explore the U.S.-China geopolitical rivalry and the rise of a second Cold War. In his latest book, World on the Brink: How America Can Beat China in the Race for the 21st Century , Dmitri outlines the critical need for the U.S. to dominate key technological industries, strengthen alliances, and focus strategically on the Indo-Pacific region to deter China’s ambitions. He also discusses parallels between today’s geopolitical tensions and the Cold War with the Soviet Union, as well as Taiwan’s emergence as a pivotal flashpoint. Highlights include: The Second Cold War : Dmitri compares U.S.-China tensions to the Cold War with the Soviet Union, emphasizing the striking similarities and the critical role of Taiwan in the current geopolitical landscape. Winning the Innovation Race : The discussion focuses on the importance of U.S. leadership in AI, biotech, clean energy, and aerospace to maintain global power. Lessons from Ukraine : Dmitri reflects on Russia’s cyber operations in the Ukraine war and the implications for U.S. companies and global cybersecurity. The Role of Cybersecurity in Modern Warfare : Insights into how cyber operations have become a cornerstone of geopolitical strategy, from espionage to infrastructure disruption. North Korea’s Cyber Prowess : A deep dive into how North Korea is innovating in cyber operations to fund its missile programs and achieve strategic goals. Xi Jinping’s Legacy : Dmitri examines Xi’s ambitions to surpass Mao Zedong’s legacy and the potential for a Chinese invasion of Taiwan in the coming decade.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Generative AI at ADM: CIO Kristy Folkwein on Flavor Innovation and Knowledge Management 33:52

לפני 32 weeks33:52

33:52

Kristy Folkwein, Chief Information Officer of Archer Daniels Midland (ADM), shares how she has driven a comprehensive digital transformation at one of the world’s largest food supply companies. From consolidating processes with S4 to leveraging generative AI for flavor innovation, Kristy explains the importance of data-driven decision-making and creating a digital-first culture. In this episode of Technovation, host Peter High interviews Kristy about her strategic approach to using data and AI to unlock operational efficiencies, safeguard proprietary information, and promote experimentation across the organization. Kristy also discusses the challenges of balancing innovation with managing cybersecurity risks, navigating subscription-based technologies, and building a sustainable digital culture. Highlights include: Digital Transformation at Scale: Kristy outlines ADM’s strategy to modernize processes, standardize operations, and enhance agility with S4. AI in Action: Examples include flavor innovation with generative AI and capturing tribal knowledge in manufacturing. Protecting Proprietary Data: How ADM navigates the risks of adopting AI while ensuring data security and aligning innovation with business goals. Fostering a Digital Culture: Initiatives like ‘Feast Your Mind’ tech talks and success storytelling to encourage adoption of new technologies. Future Trends and Concerns: Kristy highlights emerging technologies like edge AI and machine vision while addressing the challenges of the subscription model shift and cybersecurity.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
From Pizza Hut to Taco Bell: Yum! Brands’ CDTO Joe Park on Building a Restaurant-in-a-Box Technology Ecosystem 37:39

לפני 33 weeks37:39

37:39

937: In this episode of Technovation, Peter High speaks with Joe Park, President of Digital and Restaurant Technology Ecosystem and Chief Digital and Technology Officer at Yum! Brands. Joe discusses Yum!’s incredible journey from 19% to over 50% digital sales in just a few years, fueled by innovations in proprietary technologies and AI-first strategies. He shares insights into how the company has built and scaled an integrated technology ecosystem—referred to as “Restaurant in a Box”—to empower franchisees and enhance the customer experience globally. Joe also highlights Yum!’s strategic use of generative AI and voice AI to streamline operations, reduce team member attrition, and improve restaurant operations. Additionally, he delves into leadership training initiatives, including an AI and digital mindset curriculum developed in partnership with Harvard Business School, to prepare Yum!’s leaders for the digital future. Highlights include: Digital Transformation at Scale: Joe discusses Yum! Brands’ evolution from 19% to over 50% digital sales and the deployment of kiosks across its restaurants. Restaurant in a Box: How Yum! Brands integrates proprietary technologies into a seamless platform for franchisees. AI-Driven Operations: The use of voice AI and Dragontail to enhance efficiency and employee satisfaction. AI and Digital Leadership Training: A Harvard-led curriculum to equip Yum!’s top 200 leaders with AI skills. Team Member Empowerment: How tools like the SuperApp digitize and simplify daily routines for restaurant managers. Centralized vs. Decentralized Governance: Balancing global and brand-specific needs for scalability.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Healthcare Hyperautomation: Medtronic Global CIO Rashmi Kumar on Innovation, AI, and Robotics 38:33

לפני 33 weeks38:33

38:33

Medtronic CIO Rashmi Kumar discusses her leadership in advancing digital transformation for one of the world’s largest healthcare technology companies. Rashmi shares how hyperautomation, artificial intelligence, and robotic-assisted surgery are reshaping patient care and operational efficiency. She also highlights Medtronic’s recent establishment of a global IT center in Hyderabad and her journey to joining the board of Myriad Genetics. In this episode of Technovation, host Peter High explores Rashmi’s unconventional path from metallurgical engineering to technology leadership, the cultural changes needed to foster innovation, and the role of AI in the future of healthcare. Rashmi also delves into Medtronic’s use of generative AI for internal operations and product innovation, including its transformative impact on patient care and global healthcare access. Highlights include: Hyperautomation at Scale: Rashmi explains Medtronic’s AI-powered chatbots and machine learning models that drive operational efficiency and predictive analytics. The Hyderabad IT Center: Insights into Medtronic’s global talent strategy and its focus on cloud engineering, cybersecurity, and AI. AI in Healthcare: How Medtronic is using AI for robotic-assisted surgery and imaging to improve diagnostics and patient outcomes. Leadership Lessons: Rashmi reflects on the importance of aligning IT goals with business outcomes and fostering a culture of innovation. Path to Board Membership: Her journey to joining the board of Myriad Genetics and how it has expanded her professional perspective. Future Trends: Rashmi shares her vision for the future of healthcare technology and its potential to reach underserved populations worldwide.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
From Technical Debt to Tech-Enabled: Corning CDIO Soumya Seetharam on Digital Transformation, AI, and Democratization of Technology 25:11

לפני 34 weeks25:11

25:11

In this episode of Technovation , Peter High speaks with Soumya Seetharam , Chief Digital and Information Officer of Corning, a 170-year-old material science innovator. Soumya discusses her dual role in leading IT operations and driving digital transformation, focusing on reducing technical debt, democratizing technology, and implementing AI-powered solutions like Corning GPT and GenAI operator assistants. Learn how Corning is harnessing data and AI to stay at the forefront of innovation and efficiency. Highlights include: Corning GPT: A secure private instance of OpenAI for enterprise innovation. GenAI in Manufacturing: Revolutionizing operations with AI-driven assistants. Technical Debt Strategy: Retiring legacy systems for clean data and agility. Data-Centric AI Strategy: Plans for advancing Corning’s digital footprint in 2025.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Transforming Financial Services Through AI: Prem Natarajan’s Vision at Capital One 41:48

לפני 34 weeks41:48

41:48

Fraud is constantly evolving, but leveraging data accelerates understanding and adaptation to changes in the environment. In this episode of Technovation, Peter High interviews Prem Natarajan, EVP, Chief Scientist and Head of Enterprise AI at Capital One. Prem delves into how Capital One is leveraging AI to revolutionize financial services, with applications ranging from fraud detection to customer service enhancements. Discover how the company’s vibrant tech culture and partnerships with academia fuel innovation, and learn why Prem believes diverse perspectives are critical in shaping the future of AI. Highlights include: AI-Powered Fraud Prevention : How real-time data analytics and machine learning protect customers. Generative AI Applications : Enabling developers and call center agents with Gen AI tools. Responsible AI Partnerships : Multi-year collaborations with universities like Columbia and USC to explore ethical AI use cases. Innovation Culture : How events like SECON and Data Week foster tech collaboration and growth. Diversity in AI Development : The importance of diverse perspectives in AI lifecycle stage…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Pioneering Precision Health: Illumina CIO Carissa Rollins on Tech Modernization, AI, and Global Expansion 25:15

לפני 35 weeks25:15

25:15

933: Through advanced data and AI, healthcare companies are transforming care with precision health, delivering earlier diagnoses and personalized treatments. At Illumina, CIO Carissa Rollins is leading the charge, modernizing the tech stack to power the future of precision health. In this episode of Technovation, Carissa discusses how technology is reshaping genomics, sharing her efforts to streamline IT, foster AI innovation, and tackle global challenges like cancer and rare diseases. Host Peter High explores Carissa’s journey to becoming a CIO, her leadership in change management, and her vision for advancing precision health. Highlights include: Modernizing Technology : How Illumina is eliminating redundancies and driving organizational growth with a modernized IT landscape. Global Capability Centers : The launch of Illumina’s India GCC to enable 24/7 operations and scale innovation. AI Governance and Personalization : Ensuring ethical AI use and leveraging it for breakthroughs in personalized medicine. Leadership and Board Membership : Carissa’s boardroom experience and its impact on her CIO role. Precision Health and Genomics : The future of healthcare through genomics, addressing critical diseases, and improving patient outcomes.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
AI and Data at JCPenney: CIO Sharms Bala on Customer-Centric Innovation and Retail Transformation 35:11

לפני 35 weeks35:11

35:11

932: Customer loyalty is a key metric for success in retail, prompting companies to leverage AI to optimize customer engagement. In this episode of Technovation, Peter High interviews Sharmeelee Bala, Chief Information Officer and Head of Product Management at JCPenney, to explore how she is enhancing customer engagement and the transformative role AI plays in this process. Highlights include: Customer-Centric Innovation: Sharmeelee discusses how JCPenney creates seamless experiences tailored to customer preferences. AI and Data Strategy: She explains the role of clean, consolidated data in improving decision-making and how AI augments both employee productivity and customer insights. Next-Gen POS Systems: Learn about JCPenney’s mobile-first POS systems pilot, designed to enhance in-store shopping experiences. Loyalty Program Relaunch: The revamped rewards program strengthens customer engagement with benefits like “Cash Passes.” Retail from the Customer Perspective: Sharmeelee shares how her personal experience as a customer informs her leadership in retail innovation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Project-to-Product’s Next Frontier: AI in an Experience-Centric Organization 32:32

לפני 36 weeks32:32

32:32

931: Transitioning from project to product thinking is more than an operational change—it’s a mindset shift. In this episode of Technovation , host Peter High speaks with Dak Liyanearachchi (CTO, NRG Energy), Arthur Hu (Global CIO, Lenovo), and Mike Anderson (CIO, Netskope) about how their organizations are embracing this evolution. The discussion spans the challenges of aligning business capabilities, fostering cross-functional teams, and developing leadership for a product-driven future. Highlights include: From Projects to Products: Transitioning to agile and product-focused models that enhance collaboration and deliver enterprise-wide innovation. Transformation Offices: How these structures act as enablers for integrating technology, data, and business functions for strategic alignment. Building Cross-Functional Teams: Developing “fusion teams” to break down silos and streamline operations. Developing Product Owners: The importance of identifying and nurturing leaders to take ownership of digital and technology products. The Role of AI in Innovation: Exploring how AI and Generative AI are reshaping enterprise operations and the customer experience.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The Changing Role of the Technology Leader: Executive Recruiter Perspectives 28:59

לפני 36 weeks28:59

28:59

930: The role of digital and technology leaders is rapidly evolving, with executive recruiters discussing how advancements like AI are redefining their titles, responsibilities, and organizational impact globally. In this episode of Technovation, we feature a panel from our 2024 Metis Strategy Summit with executive recruiters Katie Graham Shannon (Heidrick & Struggles), Art Hopkins (Russell Reynolds), and Henry Man (Candela Search) who explore how technology executive roles are changing in title, scope, and influence. The panel, moderated by Metis Strategy’s Steven Norton, delves into the shifting dynamics of leadership and discusses the implications for organizations worldwide. Highlights include: CIO Role Evolution : The panel explores how technology leaders are moving closer to the CEO, taking on broader responsibilities like cultural transformation and value creation. AI’s Leadership Impact : Discussion on how AI is reshaping leadership, with roles focusing on business disruption rather than purely technical oversight. Global Leadership Trends : Insights into differences between US and European leadership cultures, including compensation, risk-taking, and reporting lines. Technology Leaders on Boards : Analyzing the growing trend of CIOs joining corporate boards and the critical business acumen required. Recruiter Relationships and Interview Tips : Practical advice on building meaningful recruiter connections and standing out in executive interview processes.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
How Duke Energy, HARMAN International, and USPS Drive Modernization and Innovation at Scale 34:16

לפני 37 weeks34:16

34:16

929: In this episode of Technovation, we feature a panel from our 2024 Metis Strategy Summit with panelists Nick Parrotta (CDIO & President of Digital Transformation Solutions at HARMAN Intl.) , Bonnie Titone (CAO of Duke Energy) , and Pritha Mehra (CIO of USPS) where they discuss their insights into leading large-scale modernization efforts. The conversation spans diverse industries—automotive, energy, and logistics—exploring how these leaders balance innovation with the challenges of legacy systems and crisis management. Highlights include: USPS’s Cloud Strategy: Pritha Mehra details USPS’s hybrid cloud approach and its role in transforming the organization’s 950 legacy applications into efficient, scalable solutions. Clean Energy Transition: Bonnie Titone explains Duke Energy’s use of cloud-based grid planning tools to support its clean energy goals and manage disaster preparedness with tools like drones and Scout. Personalized Digital Experiences: Nick Parrotta discusses how HARMAN integrates AI and cloud technologies to deliver cutting-edge customer experiences in automotive and consumer audio. Crisis Management at Scale: Stories of leadership and innovation, from USPS’s COVID-19 test kit distribution to Duke Energy’s hurricane response. Building Cultures of Curiosity: Strategies for fostering innovation, enabling teams to adopt emerging technologies, and bridging the gap between legacy and modern systems.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Leadership in Transformation: Alorica Co-CEOs on How AI is Shaping the Future of CX 18:23

לפני 37 weeks18:23

18:23

As the role of CIO continues to evolve as a strategic partner to the business, many CIOs are emerging as strong contenders for CEO positions. In a panel discussion from the 2024 Metis Strategy Summit, Alorica Co-CEOs Mike Clifton and Max Schwendner sit down with Peter High to discuss their leadership journeys—Mike’s transition from CIO to CEO and Max’s progression from CFO to Co-CEO. They delve into how their complementary expertise in technology and finance fuels innovation at Alorica. Additionally, the conversation highlights the transformative power of AI in customer experience (CX) and the bold strategies Alorica employs to disrupt its own business model for future growth. Highlights include: From CIO to CEO: Mike Clifton shares how his experience as a CIO prepared him for his role as Co-CEO, emphasizing the importance of technology leadership and inspiring teams. Co-CEO Collaboration: Mike and Max discuss how they divide responsibilities while maintaining a unified leadership approach, leveraging their complementary expertise. AI Innovations in CX: Alorica’s cutting-edge advancements in AI, including real-time voice translation and dialect neutralization, are transforming customer interactions and operational efficiency. MetaHuman AVA: Introduction of AVA, a bespoke AI solution tailored for Alorica’s clients, capable of delivering human-like interactions to enhance customer service. Disruptive Innovation: The necessity of cannibalizing existing business models to remain competitive in a rapidly evolving industry. Future of AI in Business: Insights into how AI is enabling new opportunities for efficiency, customer satisfaction, and revenue generation across industries.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
People and Process Over Tech: Leo Bodden, CD&TO of New York-Presbyterian, Talks AI’s Role in Revolutionizing Healthcare 21:42

לפני 1 year21:42

21:42

897: Successfully adopting AI within an organization hinges on aligning people and processes first, rather than relying solely on the technology. In this episode of Technovation, Peter High interviews Leo Bodden, Group Vice President and Chief Digital and Technology Officer at New York-Presbyterian. Leo discusses the transformative journey of the hospital system through strategic digital initiatives, the integration of AI in healthcare, and the balance between centralized and decentralized IT management. With nearly three decades at the organization, Leo offers valuable insights into the evolution of healthcare technology and shares his thoughts on the future trends that will shape the industry.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Rajeev Ronanki on AI in Healthcare: Creating Predictive, Proactive, and Personalized Solutions at Lyric 23:37

לפני 1 year23:37

23:37

896: Artificial Intelligence (AI) is transforming healthcare and enhancing the patient experience by making it more efficient, predictive, and consumer-friendly. In this episode of Technovation, Peter High interviews Rajeev Ronanki, Chief Executive Officer of Lyric, a leading AI-based platform focused on enhancing payment accuracy in healthcare. Rajeev discusses the challenges in modern healthcare and the AI solutions his team is building. He shares his journey from Deloitte to Elevance Health and finally to Lyric, highlighting his passion for healthcare innovation. They explore how AI is automating administrative processes, improving payment accuracy, and providing personalized consumer experiences. Rajeev also shares his vision for the future of Lyric and the broader healthcare industry, emphasizing the importance of consumer-friendly solutions and the potential of AI to simplify healthcare transactions.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Cybersecurity & AI Venture Capital: Andrei Brasoveanu’s Journey Leading Innovation Investments and Navigating Global Regulations 29:51

לפני 1 year29:51

29:51

895: As the AI landscape continues to expand, cybersecurity remains a top priority for technology executives, creating abundant opportunities for venture capital firms to invest in the cyber space. In this episode of Technovation, Peter High interviews Andrei Brasoveanu, Partner at Accel. They discuss the evolving landscape of cybersecurity, highlighting the increasing complexities introduced by cloud computing and AI. Andrei shares Accel’s investment strategies, focusing on developer tools, data security, and Web3 technologies. The conversation also delves into the challenges and opportunities presented by AI in cybersecurity and Andrei’s journey from Romania to becoming a key figure in Accel’s global investment efforts.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Leading Through Change: David Burns on GE Aerospace’s Independence and Innovation in AR Capabilities 29:25

לפני 1 year29:25

29:25

894: General Electric (GE) historically has been a powerhouse in the technology world as a bootcamp for some of the most prestigious tech leaders of today. In this episode of Technovation, Peter High interviews David Burns, Chief Information Officer at GE Aerospace. They discuss the company’s recent separation from General Electric and its transformation into an independent entity. David shares insights into the challenges of decentralizing IT services, the role of AI and augmented reality in enhancing operations, and the importance of a lean and cloud transformation journey. He also reflects on his extensive career at GE, the lessons learned from crises, and the value of continuous learning and talent development.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
John Winsor’s Open Talent Playbook: Leveraging AI, Driving Innovation, and Building a Global Talent Network 49:06

לפני 1 year49:06

49:06

893: As the future of work continues to evolve, executives must keep pace with not only technological advancements but also talent strategies, learning to leverage both internal and external talent to succeed as a global enterprise. In this episode, Peter High interviews John Winsor, Executive in Residence at Harvard Business School’s Laboratory for Innovation Science and founder and CEO of Open Assembly, about his latest book, ‘Open Talent,’ and the strategies he has developed for leveraging global talent pools, including freelancers, internal talent clouds, and open innovation contests. John shares his journey from founding an open talent company in the ’90s to leading innovation at Havas and exploring the future of work with AI and digital transformation. He offers insights into the challenges large organizations face in adopting new business models and emphasizes the importance of culture in a networked organization. Finally, John looks ahead at how AI and technology, more broadly, can play a role in the framework of ‘open talent.’…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Ascending to Co-CEO: Mike Clifton on Alorica’s Dual Leadership, Startup Investments, and AI-Driven Customer Experience 34:54

לפני 1 year34:54

34:54

892: Ascending to the CEO role from a technology background showcases the critical impact of tech expertise in guiding business transformation and growth. In this episode of Technovation, Peter High interviews Mike Clifton, Co-Chief Executive Officer at Alorica, about his career journey and how his experience as a technology executive has shaped his perspective as a co-CEO. Mike discusses Alorica’s strategic approach to enhancing customer experiences through AI and digital transformation, and provides insights into the company’s unique Co-CEO model. He also explains his strategy for investing in startups to curate an ecosystem of partners, keeping the company at the forefront of innovative technologies like noise cancellation and voice translation.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Cybersecurity and Risk Management: Western Digital CIO Sesh Tirumala’s Strategy on People, Process, and Technology for Cyber Threat Readiness 36:23

לפני 1 year36:23

36:23

891: Proper cybersecurity practices within a company involve a shared responsibility across the entire enterprise, not just the IT organization, requiring a unified approach that encompasses people, processes, and technology. In this episode of Technovation, Peter High interviews Sesh Tirumala, Chief Information Officer of Western Digital, to discuss the company’s focus on cybersecurity, employee experience, and engineering excellence. Sesh details his experience handling a major cyber incident at Western Digital and the framework he applied to identify vulnerabilities and establish guardrails to mitigate future cyber incidents. He also talks about his approach to improving operational and engineering excellence at the company and explains the importance of culture in IT. Furthermore, he reflects on his journey across various scaled and fast-growing technology companies and shares the future trends in technology that excite him, such as generative AI and digital twins in manufacturing.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
USPS Transformation: CIO Pritha Mehra on COVID-19 Lessons, Employee Experience Enhancements, and Innovations in Logistics 37:16

לפני 1 year37:16

37:16

890: During the height of the COVID-19 pandemic, the US Postal Service (USPS) had to rapidly set up infrastructure to ship subsidized test kits, scaling their operations within three weeks. In this episode of Technovation, Peter High interviews Pritha Mehra, Chief Information Officer and Executive Vice President of USPS, about this incredible story and the resulting digital transformation. With 34 years at USPS, including more than three and a half as CIO, Pritha discusses the immense technological infrastructure she oversees, including 32,000 network locations and over 930 applications. She highlights USPS’s modernization efforts to stay competitive, their significant role during the pandemic, and initiatives to enhance employee experience and efficiency. Pritha also delves into the implementation of digital twins for tracking packages, the importance of data, AI, and machine learning, and fostering a culture of curiosity and innovation within her team.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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The Future of European Tech: Phoenix Court Co-Founder Saul Klein on Brexit, Innovation, and Leading the Next Era of Venture Capital 43:40

לפני 1 year43:40

43:40

889: Venture capital has driven technological advancement from hardware companies like Cisco to software giants like Google. But what does the future hold? In this episode of Technovation, host Peter High talks with Saul Klein, co-founder and managing partner of Phoenix Court, about his insights on a more balanced future for tech VC. They discuss Saul’s innovative approach, which includes managing four distinct funds—LocalGlobe, Latitude, Solr, and Basecamp—to strategically support potential unicorns. With experience as a partner at Index Ventures and a non-executive director at the UK’s Department for Science, Innovation, and Technology, Saul shares insights on the European and Israeli tech ecosystems, the historical and social context of innovation, and the need to demystify venture capital. Additionally, he analyzes the impact of Brexit on innovation, regulation, and trade agreements, and delves into the social impact initiatives of Phoenix Court and his perspectives on the future of tech investment.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Shaping the Story: Future-Oriented Talent and Innovation with Liberty Mutual Global CIO Monica Caldas and WestRock CIDO Amir Kazmi 23:32

לפני 1 year23:32

23:32

888: The rapid pace of technological change, particularly with the advent of AI tools, has drastically decreased the average half-life of skills to less than five years, necessitating a focus on continuous learning at every level. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium, where Liberty Mutual Global CIO Monica Caldas and WestRock CIDO Amir Kazmi speak with Metis Strategy Partner and East Coast Lead Alex Kraus about future-oriented storytelling, talent upskilling, and innovation processes. Discover how Liberty Mutual leverages its ecosystem of partners to develop the ‘Skills to Fuel our Future’ strategy, maturing employee skills in data, software, and AI, and how Amir at WestRock emphasizes purpose-driven innovation and a growth mindset. Both executives also share their thoughts on executive storytelling, cultural nuances in approaching different personas, and the importance of metrics for evaluating performance and progress.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Peter Zeihan on the Collapse of Globalization, Shifts in Global Power Dynamics, and America’s Changing Role 55:19

לפני 1 year55:19

55:19

887: Peter Zeihan, renowned geopolitical strategist and founder of Zeihan on Geopolitics, wrote in his most recent book, “the seeds of deglobalization were sown decades ago.” Since then, the world has seen both demographic and economic shifts that further validate his analysis. In this episode, Peter High interviews Peter Zeihan about his deep insights on topics intersecting demography, economics, energy, politics, technology, and security. The conversation delves into Zeihan’s perspectives on Stalin’s influence on the global order, the early indicators of deglobalization, and the demographic challenges leading to economic declines. Zeihan provides an in-depth look at the geopolitical futures of major powers like China, Russia, and the United States. He explains the mechanisms driving historic trends, the ongoing conflict with Ukraine, and what might be expected on the world stage in the coming years. Pivoting more locally, Zeihan discusses his predictions for the 2024 US Presidential elections, what each candidate’s win might mean for America’s role on the world stage, and what needs to happen for the US to keep pace with the shifting trends toward deglobalization. Finally, Zeihan gives his thoughts on which other countries might come out on top in the coming years once the dust settles.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Mastering High-Stakes Negotiation: Insights from Former Scotland Yard Detective Scott Walker 43:21

לפני 1 year43:21

43:21

886: In high-stakes negotiations, whether for ransom, cyber extortion, or business dealings, emotional self-regulation, empathy, and trust-building, alongside practical stress management techniques, are critical to achieving a successful outcome. In this episode of Technovation, Peter High interviews Scott Walker, a former Scotland Yard detective-turned-crisis and risk management consultant about his experience in crisis management and the skills he wishes to pass along to help others in similar situations. With 16 years of experience in serious crime investigation and military intelligence, Scott shares his journey into crisis management, his techniques for negotiation, and the importance of emotional intelligence and resilience. He offers practical advice on how to regulate emotions, build trust through empathy, and manage high-pressure situations, illustrating these with stories from his career. Scott also delves into the parallels between kidnap negotiations and cyber extortion, emphasizing the critical role of time and trust in successful outcomes. His recently published book, ‘Order Out of Chaos,’ further explores these themes to help readers thrive in adversity and become world-class communicators. For more information about Scott’s career and his speaking sessions, you can connect with him on LinkedIn .…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
Customer Experience in the Age of AI with Priceline CTO Marty Brodbeck and UPS CDTO Bala Subramanian 28:14

לפני 1 year28:14

28:14

885: Organizations navigate a landscape marked by frequent AI interface releases, expanding interaction channels, and heightened expectations for quick, seamless, personalized experiences. Emphasizing responsible customer data use, they strive to balance AI with human touch to enhance both customer and employee engagement. In this episode of Technovation, a panel from our May 2024 Metis Strategy Digital Symposium features Bala Subramanian, Executive Vice President and Chief Digital and Technology Officer at UPS, and Marty Brodbeck, Chief Technology Officer at Priceline, in conversation with Metis Strategy Co-Head of Research, Media, and Executive Networks Steven Norton about customer experience in the age of AI. Bala discusses UPS’s tech-driven improvements in customer and employee experiences and operational efficiency, while Marty outlines Priceline’s use of AI tools for enhanced customer care and efficiency. They delve into evolving customer expectations, generative AI applications, and the balance of tech with human touch. Both emphasize leveraging data and innovation for efficiency, effectiveness, and new business models, stressing the importance of robust data infrastructure and foreseeing AI’s potential to boost operational productivity and drive future development.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

1
The AI-Savvy Leader: David De Cremer on Leadership and Balancing Human and AI Capabilities 33:18

לפני 1 year33:18

33:18

884: Although AI won’t fundamentally change the notion of leadership, it challenges business leaders to adopt it to enhance their workforce, fostering innovation and competitive value. In this episode, Peter interviews David De Cremer, Dean of the D’Amore-McKim School of Business at Northeastern University and a Professor in Management and Technology. David, with an esteemed career in AI and management studies across global institutions like Cambridge University and the National University of Singapore, discusses his journey into artificial intelligence and its significant impact on business leadership. He delves into his latest book, “The AI-Savvy Leader: Nine Ways to Take Back Control and Make AI Work,” and the core leadership skills necessary to harness AI effectively. As a dean, David offers his perspective on AI in education, emphasizing how “outputs have become the inputs” and AI’s role in making better decisions post-graduation. The conversation also covers cultural nuances in AI adoption across different continents, the balance between human intelligence and AI, and the role of purpose-driven AI integration in modern businesses. Tune in for profound insights into how AI can augment human capabilities rather than replace them, and the critical leadership qualities needed in the AI era.…

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

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Monetizing Innovation: Sky Group CTO Prasanna Gopalakrishnan on Experimentation, Generative AI, and the Future of Quantum Computing 30:28

לפני 1 year30:28

30:28

883: Innovation can be transformative for companies in terms of internal productivity and efficiency, but there is often even greater potential in advancing that innovation to productize it for external use. In this episode of Technovation, Peter High interviews Prasanna Gopalakrishnan, Group Chief Technology Officer at Sky Group, about her perspective on the innovation cycle within the company, from value-driven use cases to potential monetization and productization strategies. Prasanna discusses her role, managing technology across multiple markets, and leading an innovation engineering team focused on future-state technology. She highlights the use of AI and data analytics to enhance customer experiences and operational efficiency and considers the potential impact of quantum computing on Sky’s industry. Prasanna also explores the opportunities and challenges of generative AI, particularly in creating personalized sports highlights and addressing IP concerns. Additionally, she emphasizes the importance of hyper-personalization in customer engagement and shares insights into Sky’s strategies for monetizing technological developments. Prasanna also reflects on her global career journey and experiences serving on the board of Tesco Bank, drawing lessons from her extensive background in financial services.…

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