BONUS! Building disability support agency Buttons w David Bookman - How it started, economics behind a service provider, NDIS Government scheme structure, painful learnings & success in next 2 years!

The High Flyers Podcast with Vidit Agarwal

A bonus episode, the second in this series! The first we had Matt Dwyer from Tennis Australia take us behind the scenes of the Australian Open tennis grand slam, being the first sporting event held in a covid normal.

This conversation with David was focused on the business he has co-founded called Buttons, a disability support agency based in Melbourne, Australia.

I ask David about how he started this business, economics behind a disability service, how does the NDIS government scheme operate, David’s learning's to date and what success looks like over the next 2-5 years.

TOPICS COVERED:

1. How does one start a business?
2. What are the economics behind a disability service provider?
3. Building a team of support workers?
4. How does NDIS work?
5. how does Buttons work with the scheme? Self managed, plan managed, agency managed
6. What are the revenue sources for Buttons?
7. What does a Carer plan look like? Can you take me through how you would create this for a would be patient?
8. Whats surprised David the most in the journey building Buttons for almost 2 years now?
9. What is success when building a disability provider focused business?
10. How do David and his co-founder continue to learn and ask for help?
11. Whats been one painful learning to date?
12. What would David want to have achieved in the next 5 years?

Enjoy!

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This episode & show is to inspire all us to be high flyers in any aspect of life & flip the notion of a high flyer, learning from value creators to help us all be 1% better everyday, together.