Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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תוכן מסופק על ידי Arek Skuza. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Arek Skuza או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
דומה לTransforming Customer Operations with AI Arek Skuza
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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News and insight from the business world. Download the podcast via the BBC Sounds app.
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Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
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Some Goodness is hosted by Richard Ellis, a seasoned sales leader passionate about inviting top business minds to share their wisdom. Each episode is only 15-20 minutes, perfect for your commute or workout.
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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The fun email marketing podcast. Sell more of your online courses, grow your membership and bring in more coaching clients with email marketing that doesn't stink. Sound good? Then join your fellow Email Marketing Heroes for your weekly dose of fun, practical, yet brutally honest email marketing advice. You can listen in to a piping hot, fresh episode every 'Email Marketing Wednesday' or if you prefer learning with your eyes instead of your ears, we turn each episode into a full written blog ...
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In each episode of "Goldman Sachs Exchanges," people from the firm share their insights on developments shaping industries, markets and the global economy.
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Defining Success Metrics for AI Projects
Manage episode 412668012 series 3092188
תוכן מסופק על ידי Arek Skuza. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Arek Skuza או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
On this episode I'm diving into a topic that's crucial for any AI project: defining success metrics.
I'll walk you through why it's so important to set clear, measurable goals from the get-go. We'll chat about strategies for blending both numbers and insights to track progress effectively.
Whether you're a seasoned AI pro or just starting out, join me as we explore how to steer your project toward success. Get ready for practical tips and insights that will help you chart your course and hit those AI milestones. Tune in and let's navigate the world of AI together!
125 פרקים
שתפוManage episode 412668012 series 3092188
תוכן מסופק על ידי Arek Skuza. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי Arek Skuza או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.
On this episode I'm diving into a topic that's crucial for any AI project: defining success metrics.
I'll walk you through why it's so important to set clear, measurable goals from the get-go. We'll chat about strategies for blending both numbers and insights to track progress effectively.
Whether you're a seasoned AI pro or just starting out, join me as we explore how to steer your project toward success. Get ready for practical tips and insights that will help you chart your course and hit those AI milestones. Tune in and let's navigate the world of AI together!
125 פרקים
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1 Restructuring Sales and Customer Operations with AI Agents 17:57
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הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיTired of chasing leads and drowning in tedious sales tasks? Imagine a world where AI handles the heavy lifting, boosting your efficiency and freeing you to focus on closing deals! Welcome to "Transforming Customer Operations with AI" where we explore the game-changing world of AI sales agents! Join us as we uncover how these cutting-edge tools can revolutionize your sales process, from lead generation to forecasting, and catapult your revenue to new heights!…
1 AI in the U.S. and Texas: Insights with Paul Bendel 42:27
42:27 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי42:27
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIn this episode, I'm joined by Paul Bendel to explore the dynamic state of AI in the U.S., with a spotlight on Texas as a burgeoning tech hub. We discuss how AI is reshaping customer service and sales, the challenges businesses encounter, and how Tech Titans supports local companies in navigating these changes. Tune in for valuable insights and inspiration on staying ahead in the AI landscape! Follow Paul here: https://www.linkedin.com/in/paul-bendel-7938119/…
1 AI in Healthcare: A Conversation with Josh Grob from Pieces 52:10
52:10 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי52:10
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIn this episode, we dive into the transformative role of AI in healthcare, with a special focus on Pieces , a company pioneering generative AI solutions for improving patient care and operational efficiency. From enhancing patient engagement to streamlining customer operations, we explore real-world examples of AI in action and discuss the future of AI in healthcare. Tune in for insights on how AI is reshaping the industry and recommendations for healthcare providers looking to implement cutting-edge AI solutions.…
1 Embrace the AI Dance - Transforming Customer Operations and Sales 19:43
19:43 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי19:43
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיReady to up your game in customer ops and sales? In this episode, we’ll chat about how you can start using AI to make your work faster and smarter. You’ll get easy, practical tips on how to integrate AI into your daily tasks, improve customer experiences, and stay ahead of the competition. Whether you're new to AI or looking to level up, this episode is packed with insights to help you succeed. Let’s embrace the future together—tune in and take the first step!…
1 How AI-Driven Insights Can Dramatically Boost Your Sales Conversion Rates 19:43
19:43 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי19:43
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIn today's episode, I’m exploring how AI-driven insights can provide a deeper understanding of your customers, optimize your strategies, and lead to impressive sales growth. I’ll be sharing the latest statistics and examples from my own projects to illustrate just how impactful AI can be. I hope this episode will be full of valuable insights you won’t want to miss.…
1 AI-Driven Customer Operations: Strategies and Insights: Podcast with Sol Rashidi 46:56
46:56 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי46:56
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיToday's podcast features the incredible Sol Rashidi, author of "Your AI Survival Guide" and an expert in the field of AI and customer operations. Together with Sol we discussed the practical applications of AI in customer operations, the transformative impact of AI on customer service, and strategies for effective AI integration. Join us for an enlightening conversation on the future of AI in customer service. I encourage you to follow Sol here: https://www.linkedin.com/in/sol-rashidi-a672291/…
1 Transforming Customer Interactions and Sustainability with AI - Podcast with Manuel Vexler 38:35
38:35 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי38:35
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIt was my pleasure to host Manuel Vexler on our latest episode where we discussed how AI is changing the game for customer interactions and sustainability. We talked about AI-powered tools for collecting feedback, real-time sentiment analysis, the evolution of customer service, the importance of sustainability, how AI encourages customer participation in green practices, and the value it brings. Tune in for an insightful and engaging conversation! If you're interested in more insight from Manuel, follow him here: https://www.linkedin.com/in/manuelvexler/…
1 Defining Success Metrics for AI Projects 26:17
26:17 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי26:17
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיOn this episode I'm diving into a topic that's crucial for any AI project: defining success metrics. I'll walk you through why it's so important to set clear, measurable goals from the get-go. We'll chat about strategies for blending both numbers and insights to track progress effectively. Whether you're a seasoned AI pro or just starting out, join me as we explore how to steer your project toward success. Get ready for practical tips and insights that will help you chart your course and hit those AI milestones. Tune in and let's navigate the world of AI together!…
1 AI-Powered Customer Service: Efficiency, Personalization and Competitive Edge 27:07
27:07 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי27:07
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיJoin me in exploring the exciting world of AI in customer service. In this episode, we'll dive into how AI is a game changer in enhancing efficiency and personalizing customer interactions. If you're curious about giving your business a competitive edge with AI, this is for you. We’ll cover practical tips and real-world examples, making AI approachable and actionable. Let's unravel the potential of AI together and transform your customer service experience!…
1 Improving cooperation between business departments and the IT department in Maspex Group 31:47
31:47 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי31:47
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIn this episode I take you through one of my favorite case studies from my career: the Maspex Group's successful integration of their business and IT departments. We explore how together with Maspex we tackled challenges using automation and data analysis to foster a collaborative, efficient work culture. This podcast is a must-listen for business leaders and IT professionals looking for actionable insights on aligning business objectives with IT capabilities. Discover the strategies behind Maspex Group's innovative transformation and how similar approaches can be applied in various organizations. For further exploration of this topic, visit my article here: https://arekskuza.com/the-innovation-blog/improving-cooperation-between-business-departments-and-the-itdepartment-in-maspex-groups-ttransformation-projects-through-automation-and-data-analysis/ .…
1 Data Monetization: Transforming Information into Revenue Streams 20:22
20:22 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי20:22
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIn the "Data Monetization: Transforming Information into Revenue Streams" episode of my podcast, I offer a focused and objective look at how businesses can turn data into profit. Drawing on real-life examples and practical use cases, the episode covers key strategies for data monetization, aimed at professionals seeking to understand and implement these methods effectively. This concise discussion provides valuable insights for leveraging data in various business contexts. Thank you for listening!…
1 Learning from the Fallen: 6 AI Implementation Fumbles and How to Recover 31:37
31:37 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי31:37
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיLearning from the Fallen: 6 AI Implementation Fumbles and How to Recover" is an educational podcast where I discuss six common mistakes in AI implementation across various sectors. I delve into the reasons behind these setbacks and offer practical recovery strategies, aiming to equip listeners with insights to avoid and manage similar challenges in AI projects.…
1 Visual Search Implementation -- A Case Study on User-Centric Innovation 27:02
27:02 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי27:02
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIn todays episode I recount my experiences from a two-year visual search project at an e-commerce company. I touch on the challenges, innovations, and the transformative impact this technology had on customer experience. This episode offers an insider look at how we tailored visual search to revolutionize online shopping, providing key insights into the future of e-commerce.…
1 Mastering AI in Business: A Conversation with ML Expert Petr Gusev 1:01:14
1:01:14 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי1:01:14
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIn my new episode, I am honored to have Petr Gusev, a Senior Machine Learning Engineer and ML Product Manager, share his insights on my podcast. Petr's expertise in AI and ML provided a deep dive into their impact on business, especially in e-commerce. His professional perspective on implementing AI, building ML-heavy products, and fostering an AI-centric culture offered invaluable knowledge for anyone interested in the intersection of technology and business. This discussion is a must-listen for professionals in the field.…
1 AI & Data Lab #08 -- Strategic AI Leadership: Transforming Business Efficiency 13:43
13:43 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי13:43
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיThis episode offers a comprehensive exploration of how AI is revolutionizing leadership and management practices. It focuses on the professional application of AI for enhancing time management, decision-making, and team productivity in a business context. Listen about: 1. What Team Leaders Should Care About (00:10) 2. Why Executives Care About Problem Solving First (04:39) 3. Improving Your Time Management with AI (07:20) 4. How Managers Can Save Time With AI (09:39) 5. Considering AI to Increase Yours Team Productivity (11:14)…
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Transforming Customer Operations with AI Arek Skuza
1 AI & Data Lab #07 -- AI Essentials: From Basics to Business Applications 16:11
16:11 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי16:11
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיStep into the realm of artificial intelligence - kick off with the bedrock principles of AI, then journey through its varied types and practical applications in today's business world. Perfect for managers aiming to harness AI's potential or the inquisitive mind eager to understand its real-world impact. Tune in and demystify the world of AI with me. In todays episode: Leveraging AI -- Three Tips for Managers (00:10) Where AI is Mostly Adapted? (2:53) Why you should use AI? (5:56) Narrow Artificial Intelligence - Use cases (7:39) Artificial Intelligence & Digital Marketing (9:32) Implementing Artificial Intelligence: Use Cases (12:40)…
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Transforming Customer Operations with AI Arek Skuza
1 AI & Data Lab #06 -- How to become trusted advisor with Ai’s help 18:28
18:28 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי18:28
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIn this enlightening video, we'll unveil the dynamic fusion of human expertise and Artificial Intelligence (AI) that can propel you into the realm of a trusted advisor. Gain invaluable insights into crafting enduring client relationships, consistently delivering exceptional value, and exceeding client expectations. Discover the transformative potential of AI in enhancing your professional credibility. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza
1 AI & Data Lab #05 -- Revolutionizing banking with AI 19:27
19:27 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי19:27
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיIn todays podcast i will talk about how AI is revolutionize banking. Together let's xplore the profound impact ofAI on the banking sector. From risk management to revenue generation, AI has become an integral part of financial services, with a majority of firms leveraging its potential. Discover how AI is reshaping banking and uncover its transformative capabilities across various banking operations. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza
1 AI & Data Lab #04 -- How AI & Data Monetization is Transforming Product Management 21:09
21:09 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי21:09
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיWelcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! How is Artificial Intelligence transforming the Product Management landscape? Why should Data Monetization be a priority for every product team? Let's discuss the importance of these topics in today's world, where running a business with AI and Data is crucial!…
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Transforming Customer Operations with AI Arek Skuza
1 AI & Data Lab #03 -- How to Monetize Data Legally with Respect to Privacy 28:47
28:47 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי28:47
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיWelcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! Learn valuable insights on how to ethically capitalize on data while upholding privacy standards. Discover effective strategies and best practices for legally monetizing data in a privacy-conscious manner, ensuring a win-win scenario for businesses and individuals alike.…
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Transforming Customer Operations with AI Arek Skuza
1 AI & Data Lab #02 -- Achieving AI ROI Through Data Quality 31:58
31:58 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי31:58
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיWelcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! In today's podcast, I would like to focus on the importance of data quality in achieving ROI, specifically in AI projects. Join me as we explore the key factors that contribute to successful data-driven initiatives and learn strategies to enhance the quality of your data for optimal outcomes.…
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Transforming Customer Operations with AI Arek Skuza
1 AI & Data Lab #01 -- Trends in Modern Data & Analytics 25:20
25:20 הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתי25:20
הפעל מאוחר יותר הפעל מאוחר יותר רשימות לייק אהבתיWelcome in my new podcast series, where in details I will dive into AI and Data Analytics topic. Join me in this exciting journey! Today let's dive into trends in data monetization & data analytics.
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Transforming Customer Operations with AI Arek Skuza
Let me share with you my tips about how i gain a new knowledge everyday on AI, Data and more. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza
Struggling to schedule meetings efficiently? Don't let unnecessary meetings inundate your team's valuable time. AI can revolutionize your meeting scheduling process, ensuring optimal productivity. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza
Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…
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Transforming Customer Operations with AI Arek Skuza
In today's video I want to talk about how it is essential to approach Artificial Intelligence with caution and not blindly rely on its output, as it may have limitations and occasionally produce inaccurate or misleading information. ❗Get your free eBook: https://arekskuza.com/how-to-transform-your-business-with-ai/ My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza
Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…
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Transforming Customer Operations with AI Arek Skuza
Meetings are an essential part of any organization's workflow, but all too often, they can turn into time-consuming endeavors that leave everyone feeling drained. That's where the power of AI comes in! With cutting-edge technologies and intelligent algorithms, we can now streamline our meetings, foster collaboration, and make the most of every minute. My key links 👉 My website: https://arekskuza.com/ 👉 My Twitter: https://twitter.com/arskuza 👉 My Facebook: https://www.facebook.com/mrskuza/…
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Transforming Customer Operations with AI Arek Skuza
Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…
T
Transforming Customer Operations with AI Arek Skuza
Welcome to the latest episode of my podcast. In this episode, I delve into the world of artificial intelligence and data monetization with the book "Power and Prediction". Through the book, I explore the ethical considerations and implications of AI and its potential impact on society. I examine how data has become the currency of the digital age and how it is being monetized. I discuss the risks and benefits of data monetization, including the concerns around data privacy and the potential for biases in algorithms. I also explore how companies leverage data to gain a competitive advantage and how this impacts consumers. Tune in to Arek Skuza's podcast to join us on this fascinating exploration of the world of AI and data monetization.…
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דומה לTransforming Customer Operations with AI Arek Skuza
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