Episode 210: 3 Patient Retention Mistakes Holding Back Your Practice

Practice Acceleration Podcast

You want to hear a scary story? The average healthcare clinic is losing over 6-figure profit per year because of patient retention mistakes that can be easily prevented.

Practice owners tend to focus on every aspect of their business except patient retention. They think that the one bringing in all the money is marketing. But marketing is really hard work.

Don’t get us wrong, we love marketing and every bit of gain it provides. But a good patient retention system makes sure that patients follow your advice, attain incredible results and ultimately improves your profit margin.

In this episode, we’ll lay out how having a signature system for patient retention saves your business from spending a ton of money. This system also includes patient transition and setting the tone that you are an expert to your patients and not their friend.

In this episode of the Practice Acceleration Podcast you’ll learn:

• Why you need to have a gold standard for every treatment
• Patient transition system is key to better retention level
• Your goal is to be your patient’s trusted advisor not just a friend

If you are making patient retention mistakes in your practice, ask yourself what is it costing you, and what are you going to do about it? You have to act fast and pull your business back on track.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

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