Building Confidence and Client Success: How this Small Gym Owner Mastered Onboarding and Her Programming Process for Growth with Shell Juno

The Confidence Project Podcast

Player FM - Internet Radio Done Right

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Women's Health

הוסף לפני nine שנים

תוכן מסופק על ידי The Confidence Project, Co. and Christina Montalvo. כל תוכן הפודקאסטים כולל פרקים, גרפיקה ותיאורי פודקאסטים מועלים ומסופקים ישירות על ידי The Confidence Project, Co. and Christina Montalvo או שותף פלטפורמת הפודקאסט שלהם. אם אתה מאמין שמישהו משתמש ביצירה שלך המוגנת בזכויות יוצרים ללא רשותך, אתה יכול לעקוב אחר התהליך המתואר כאן https://he.player.fm/legal.

The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

לפני 4 ימים22:42

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22:42

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

לפני שנה 1:01:34

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Shell (aka Juno) co-runs a brick and mortar training studio with her husband, where she separately runs her own business in as a women's strength and conditioning trainer, and co-leads the UK branch of the kettlebell certification organisation, RKC.

In today's episode, we discuss the transformation Juno experienced once she designed a program for her small group clients and developed an official on-boarding process that took her business to feeling stressful and messy to simple, straightforward and dare we say... fun.

We also discuss:

How she stopped wasting her time with new inquiries that weren't a good fit
How she prevents herself from being ghosted by new inquiries
The structure of her small group classes + training app
The ins and outs of her on-boarding process for new clients
Why she doesn't feel bad charging her clients anymore

Our previous episode: listen here

Follow Shell on IG: @sell_juno Website: https://juno-fitness.co.uk/

455 פרקים

#Fitness #Bodyimage #Buildmuscle #Exercise #Fatloss #Nutritioncoach #Weightloss #Wellness #Women's Health #Health and Well-Being #Entrepreneur #Business #Christina Montalvo #Lifestyle #Confidence Project #Personaltraining #Diet #Workout